YITH Arvostelua 

2 195
TrustScore 4/5 tähteä

4,1

Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää

Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää

Katso, mitä arvostelun kirjoittajat sanovat

Saanut 2/5 tähteä

We tried your plugin for two years running and it didn't make any positive impact to our WooCommerce website sales. Do not set up auto-renewal because, like our Staff did, we forgot to cancel in time... Näytä lisää

Saanut 5/5 tähteä

Finally threw in with YITH. After years of seeing their plugins all around the WP world it was time to give them a try after multiple failed plugins with other devs. We've implemented their Category... Näytä lisää

Saanut 5/5 tähteä

Ho avuto il piacere di utilizzare due plugin YITH e, in entrambe le occasioni, ho richiesto supporto per esigenze specifiche del mio progetto. L’assistenza è stata rapida, professionale e super dispon... Näytä lisää

Saanut 5/5 tähteä

We've been using YITH plugins at AD Design since 2014, and they’re a key part of all our projects. Their plugins are super functional and reliable, but what really stands out is the 5-star customer... Näytä lisää

Yrityksen tiedot

  1. Ohjelmistoyritys

Yrityksen kirjoittama

WE ARE THE WORLD’S LEADING INDEPENDENT COMPANY IN THE DEVELOPMENT OF WOOCOMMERCE PLUGINS


Yhteystiedot

4,1

Hyvä

TrustScore 4/5 tähteä

2 t. arvostelua

5 tähteä
4 tähteä
3 tähteä
2 tähteä
1 tähti

Ei viimeaikaisia arvostelupyyntöjä

Tämä yritys ei ole pyytänyt asiakkailtaan arvosteluja viime aikoina, joten arvostelut eivät välttämättä anna kattavaa kokonaiskuvaa

On vastannut 88 %: iin saamistaan huonoista arvosteluista

Vastaa yleensä 1 viikon sisällä

Kuinka tämä yritys käyttää Trustpilotia

Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.

4,1

Kaikki arvostelut

(2 195)

49 arvostelua kuluneen 12 kuukauden aikana

Kirjoita arvostelu
Yritykset eivät saa tarjota kannustimia tai maksaa arvostelujen piilottamisesta Trustpilotissa. Arvostelut ovat yksittäisten käyttäjien mielipiteitä, eivät Trustpilotin. Lue lisää

Saanut 5/5 tähteä

YITH WooCommerce Role Based Prices is great

I have used the free Yith Request a Quote plugin on one of my sites for a about year and needed a plugin on another site that provided role based pricing that not only worked as described, but did not wreck the rest of the site by adding a bunch of extra code into places I could not find. The plugin YITH WooCommerce Role Based Prices delivered, in spades!

26. helmikuuta 2025
Oma-aloitteinen arvostelu
Saanut 1/5 tähteä

No Warning of Upcoming Renewal Charges

We used their products for years and given them a ton of money for using their products. We stopped using them in December due to a switch in systems and then got a notice of a bank charge without a warning email about the upcoming renewal. I reached out to them that day of charge. Their response?

"we clearly state that product renewals are not covered, so, unfortunately, we cannot accept your request, I'm really sorry about that."

I never saw any email about upcoming renewals as they claim and I guess giving them years worth of subscription dues doesn't mean jack to them. I will be disputing with my bank.

16. helmikuuta 2025
Oma-aloitteinen arvostelu
YITH-logo

Vastaus yritykseltä YITH

Hi Tyler,
Thank you for your review!

Before rejecting your refund request, we verified the renewal reminder email (correctly sent like every year, 30 days before the payment date) and the use of the plugin (which is still active on the site and recently updated).

Considering that in addition to the email, the information concerning the subscription is also available in the terms and conditions on our site and accepted at the time of purchase, and that the plugin is still in use, we are not in a position to make exceptions to our refund policy, also out of respect for other customers who have been denied for the same reasons.

Saanut 5/5 tähteä

Awesome Support

I've used a couple of Yith's Woocommerce products now with the latest being their "WooCommerce Product Add-Ons & Extra Options". I have just begun to scratch the surface of the features offered with this plugin. The setup process is very straight foward and logical and the documentation is pretty comprehensive. Yith's support has been over the top helpful and incredibly responsive. If you need to add more features to your Woocommerce store, I highly recommend Yith. Great products, great support and great pricing. It dosn't get any better than that.

14. helmikuuta 2025
Oma-aloitteinen arvostelu
Saanut 1/5 tähteä

Cher et au final un support médiocre...

J'utilise les plugins Yith depuis un certain temps maintenant et tant que cela fonctionne : pas de souci, l'ergonomie reste bonne et les fonctionnalités aussi. L'interaction entres les différents plugins est testée sommairement, je constate des incompatibilités qu'on arrive pas à comprendre alors que cela vient de la même société mais soit...
Par contre, si vous avez le moindre souci le support est vraiment mauvais : ils ne lisent qu'à moitié les remarques, prennent un temps incroyable pour répondre et ou la réponse se résume à demander un site de test.
J'ai ouvert mon ticket le 31/01, réponse le 03/02 demandant un site de test que je fournis 2 jours plus tard, le 14/02 je reçois une réponse du support qui ne parvient pas à reproduire le problème : il n'a même pas pris connaissance des étapes pour identifier le problème se contentant de bêtement tester sans respecter les indications fournies...
Pour le prix, il y a mieux et moins cher : je vais planifier ma migration vers d'autres concurrents... Vraiment déç.

14. helmikuuta 2025
Oma-aloitteinen arvostelu
YITH-logo

Vastaus yritykseltä YITH

Hi Olivier,
Thank you for your feedback!

Performing tests is a vital aspect of our support because only by replicating the issue we can perform a debug on the code and understand the origin of the problem.
Regarding your particular situation, our team was able to check and provide clear explanation to what resulted of the tests made regarding the issue reported.

Keep in mind that our team works on tickets on a first-come first-served basis and updating it without a reply from our side will alter your place in the queue and delay the response time. This was, unfortunately a contributor factor to the delay of our responses.

We are sorry for any inconvenience this has caused and are here if you need further assistance.

Saanut 2/5 tähteä

Support are very unresponsive and slow…

Support are very unresponsive and slow ref. fixing bugs and errors in the plugin causing Elementor layout issues.

Making a support ticket they reply very fast, but probably some AI... then to reply again and fix it... I waited 5 days now, no reply.. While our sites looks like shit unless we deactivate their plugin. Then you can write their chat support, but those people can only answer pre-purchase questions and just tell you to wait... no ETA, just wait... Wait for what, for how long? How many days are going to be between each reply? Will we have this bug for months or what's going on here?
I had the idea they had good support, but very disappointed. Elementor checked the issue straight away and found YITH plugin to cause the issue, now just waiting for unknown time ....

Update: They fixed the issue quickly after the review.

7. helmikuuta 2025
Oma-aloitteinen arvostelu
YITH-logo

Vastaus yritykseltä YITH

Hi Michael,
Thank you for your review!

We understand your concern for the wait before the issue was fixed; we would like to take this opportunity to remind you to consult the terms of our support service, which specify the days and times it is active and how it is handled, including the importance of not updating the ticket before receiving a response from us.

We are confident of cooperation and available for your every need.

Saanut 1/5 tähteä

Yith est mort

Yith n'est hélas plus ce que c'était :( Les plugins dysfonctionnent à mort et le support n'est plus au rendez-vous. J'ignore ce qui se passe chez eux, c'était une belle entreprise, c'est maintenant un incroyable gachis. Dommage !

11. helmikuuta 2025
Oma-aloitteinen arvostelu
YITH-logo

Vastaus yritykseltä YITH

Hi Destenay,
Thank you for your review!

We are aware of the urgency of our customers to find a solution to the issues they may experience while using the plugins. For this reason, we recommend not updating tickets so that we can offer assistance to everyone in the same way and timeframe.

Even if you have decided to stop using our plugin, we would be happy to help you if you change your mind. :)

Saanut 1/5 tähteä

This is the WORST company I have ever…

Update (2025-1-18)
Since signing up, the terms and conditions have changed multiple times. During this period, I experienced significant personal and professional changes, including a layoff, relocation, and a switch in hosting providers. These circumstances likely caused me to miss renewal emails, which I had previously informed YITH about.

The dispute has been resolved, and Bluevine allowed the withdrawal of funds from my account. Is the account still suspended? If payment was taken without delivering the product, it reflects poorly on YITH’s integrity.

Regardless, I have no intention of continuing business with YITH.

Original Post (2025-1-15)
This is the WORST company and crapy plugin I have ever used.
This YITH STOLE $129.99 from my bank account and then suspended plugin. This is a fraudulent company and I do not recommend.
My account renewed without my authorization and the company refused cancel or to refund.

12. tammikuuta 2025
Oma-aloitteinen arvostelu
YITH-logo

Vastaus yritykseltä YITH

Hi Tarzine,
thanks for the review!

Our plugins are sold on a subscription basis, as specified in the terms and conditions accepted at the time of purchase. Our customers can cancel their subscriptions at any time before the renewal date. We also send a reminder 30 days before that date. Unfortunately, the plugin still results in being up-to-date and in use, so we were unable to make any exceptions to our refund policy that excludes renewal orders.

The plugin's license is currently suspended due to the open dispute over the renewal payment which has blocked the related charge.

Saanut 5/5 tähteä

I am using YITH plugins for the last 4+ years

I've been using YITH plugins for my WooCommerce stores, and I can't believe I didn't discover them sooner! As a fellow Trustpilot user, I wanted to share my experience with you all.
WooCommerce Game-Changer
When I first started my online business, I struggled to find the right tools to make it stand out. Then I stumbled upon YITH, and it's been a total game-changer for my business.

Here's why I'm hooked:
1. I've got over 100 plugins to choose from, all designed specifically for WooCommerce.
2. The quality is consistently high – no more worrying about compatibility issues!
3. other 10000+ reasons

What Impressed Me Most
I was blown away by YITH's customer support. Whenever I've had a question or issue, their team has been incredibly responsive and helpful. It's clear they really care about their users' success.

The Results Speak for Themselves - Since integrating YITH plugins, I've seen:
- A 60% increase in conversions
- Higher average order values
- More positive customer feedback

My Advice to Fellow Store Owners
If you're looking to take your WooCommerce store to the next level, I can't recommend YITH enough. Their plugins are user-friendly, powerful, and constantly updated. Plus, with their 30-day money-back guarantee, there's no risk in trying them out.

Don't just take my word for it – give YITH a try and see the difference for yourself. I'm confident you'll be just as impressed as I am!

11. tammikuuta 2025
Oma-aloitteinen arvostelu
Saanut 1/5 tähteä

Worst customer service who responds…

Worst customer service who responds once a month, buggy plugins and high prices.
ON TOP OF THAT THEY ARE NOT GIVING REFUNDS FOR BUGGY PLUGINS.

DO NOT BUY ANY PLUGIN! THEY DO NOT WORK AND WILL BREAK YOUR SITE.

10. tammikuuta 2025
Oma-aloitteinen arvostelu
YITH-logo

Vastaus yritykseltä YITH

Hi there,
thank you for your review!

We're sorry you're experiencing issues with one of our plugins. Our developers can help you solve it by getting in touch with them from the dedicated area of your account.

Regarding refunds, we can accept requests within 30 days from the date of purchase.

Trustpilot-kokemus

Kuka tahansa voi kirjoittaa Trustpilot-arvostelun. Arvostelun kirjoittajalla on oikeus muokata tai poistaa niitä milloin tahansa, ja ne näkyvät niin kauan kuin tili on aktiivinen.

Yritykset voivat pyytää arvosteluja automaattisten kutsujen kautta. Varmennetuksi merkityt arvostelut kertovat aidoista kokemuksista.

Lue lisää muunlaisista arvosteluista.

Käytämme omistautuneita ihmisiä ja älykästä teknologiaa alustamme turvaamiseen. Lue lisää siitä, miten torjumme väärennettyjä arvosteluja.

Tutustu Trustpilotin arviointiprosessiin.

Tästä 8 vinkkiä loistavien arvostelujen kirjoittamiseen.

Varmennus auttaa takaamaan, että Trustpilotissa lukemasi arvostelut ovat todellisten henkilöiden kirjoittamia.

Kannustimien tarjoaminen arvosteluille tai arvostelujen pyytäminen valikoivasti voi vääristää TrustScore-tulosta, mikä on sääntöjemme vastaista.

Tutustu tarkemmin