There was an error, and charged my CC account, but was reversed immediately as soon as I brought it to their attention. I have been a customer for many years, and mistakes have been few and far betwee... Näytä lisää
Yritys on vastannut
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
I use this app on my ipad, it's really intuitive and a great, environmentally friendly way to read magazines. I recently had an issue with a magazine subscription auto-renewing earlier than expected... Näytä lisää
Yritys on vastannut
The customer service team were positively amazing. They listened to me and helped me out . So professional. It's very rare these days to have amazing customer support. Would recommend these amazing... Näytä lisää
Yritys on vastannut
Utilizzo ormai da diversi anni questa edicola virtuale per riviste online e mi sono sempre trovato molto bene nella consultazione e lettura, utilizzando anche le relative app, su diversi sistemi. Og... Näytä lisää
Yritys on vastannut
Yrityksen tiedot
Erilaisten ulkoisten lähteiden tuottama tieto
Zinio transforms your favorite print magazines into digital format. Same content. Same design.Delivered over the Internet. Straight to your desktop.
Yhteystiedot
Yhdysvallat
- support@zinio.com
- www.zinio.com
4,2
Hyvä
418 arvostelua
On vastannut 100 %: iin saamistaan huonoista arvosteluista
Vastaa yleensä 24 tunnin sisällä
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Vastaus yritykseltä Zinio
Hi Paolo Zodio, thanks so much for your comments. We are delighted that you are enjoying reading your ZINIO magazines anywhere/anytime thanks to our ZINIO mobile app. If we can help you further enjoy our app, please contact us at support@zinio.com Thanks for your review and have a great day!
Quick and resolved issue
19. lokakuuta 2023
Oma-aloitteinen arvostelu
Vastaus yritykseltä Zinio
Thank you for your review David Kothe. It's great to hear you are happy with the service our team provided. Thanks so much for your 5 star review! If we could help with anything else, please don't hesitate to reach out our team again. We are always happy to help our readers! Have a great day!
Very quick reply
Very quick reply, and almost immediate solution
20. lokakuuta 2023
Oma-aloitteinen arvostelu
Vastaus yritykseltä Zinio
Hi, thanks so much for your comments. We are delighted that you are enjoying reading your ZINIO magazines anywhere/anytime thanks to our ZINIO mobile app. If we can help you further enjoy our app, please contact us at support@zinio.com. Thanks for your review and have a great day!
Great feedback and service promptly
13. lokakuuta 2023
Oma-aloitteinen arvostelu
Vastaus yritykseltä Zinio
Hi, thanks so much for your comments. We are delighted that you are enjoying reading your ZINIO magazines anywhere/anytime thanks to our ZINIO mobile app. If we can help you further enjoy our app, please contact us at support@zinio.com. Thanks for your review and have a great day!
Great service!!!
4. lokakuuta 2023
Oma-aloitteinen arvostelu
Vastaus yritykseltä Zinio
Hi Tamera Petersen, thanks so much for your comments. We are delighted that you are enjoying reading your ZINIO magazines anywhere/anytime thanks to our ZINIO mobile app. If we can help you further enjoy our app, please contact us at support@zinio.com. Thanks for your review and have a great day!
Zinio is the best digital way to…
Zinio is the best digital way to subscribe to magazines.
Customer support is very fast and efficient!
10. lokakuuta 2023
Oma-aloitteinen arvostelu
Vastaus yritykseltä Zinio
Hi PAULO RIBEIRO, thanks so much for your comments. We are delighted that you are enjoying reading your ZINIO magazines anywhere/anytime thanks to our ZINIO mobile app. If we can help you further enjoy our app, please contact us at support@zinio.com. Thanks for your review and have a great day!
GOOD SERVICE
21. syyskuuta 2023
Oma-aloitteinen arvostelu
Vastaus yritykseltä Zinio
Thank you for your review Dan. It's great to hear you are happy with the service our team provided. Thanks so much for your 5 star review! If we could help with anything else, please don't hesitate to reach out our team again. We are always happy to help our readers! Have a great day!
I had trouble as my mag did not appear.
I had trouble as my mag did not appear.
Since then Zinio has apologised and said it was a glitch.
Now my magazine has been downloaded.
Thank you Zinio you are true to you’re word.
Theresa Hart
30. elokuuta 2023
Oma-aloitteinen arvostelu
Vastaus yritykseltä Zinio
Hi, thanks so much for your comments. We are delighted that you are enjoying reading your ZINIO magazines anywhere/anytime thanks to our ZINIO mobile app. If we can help you further enjoy our app, please contact us at support@zinio.com quoting ref #1338909. Thanks for your review and have a great day!
Rückerstattung
Der Service war sehr schnell und zuvorkommend. Eine Rückerstattung würde unverzüglich und problemlos veranlasst.
29. elokuuta 2023
Oma-aloitteinen arvostelu
Vastaus yritykseltä Zinio
Vielen Dank für Ihre Bewertung. Es ist schön zu hören, dass Sie mit dem Service unseres Teams zufrieden sind. Vielen Dank für Ihre 5-Sterne-Bewertung! Wenn wir noch etwas für Sie tun können, zögern Sie bitte nicht, unser Team erneut zu kontaktieren. Wir freuen uns immer, unseren Lesern zu helfen! Ich wünsche Ihnen einen schönen Tag!
Wonderful customer service
Responded and resolved the query within minutes!
3. elokuuta 2023
Oma-aloitteinen arvostelu
Vastaus yritykseltä Zinio
Hi Claire Caldwell, thanks so much for your comments. We are delighted that you are enjoying reading your ZINIO magazines anywhere/anytime thanks to our ZINIO mobile app. If we can help you further enjoy our app, please contact us at support@zinio.com quoting ref #1331357. Thanks for your review and have a great day!
No information = untrustworthy
Terrible search engine on the site. Had to use Google to search for the magazine that I wanted. Then went to purchase but no information on what I was actually buying - digital or physical copy. Only found out through reviews here that it would be a digital copy viewable only through their app. Could not find any info to that effect in their website. Will not deal with any company that is that opaque. Grow up and tell people what they are buying instead of being so shady.
12. elokuuta 2023
Oma-aloitteinen arvostelu
Vastaus yritykseltä Zinio
Thank you for your review, Miss. Helena Whittaker. We are sorry for any inconvenience caused. Zinio is a digital distributor of magazines and we do not send magazines printed on paper. In order to help you enjoy the app more we would love to have a better understanding of the particular issues you are facing. Please contact us at with more detailed information at support@zinio.com.
They really try to solve any issue with…
They really try to solve any issue with dedication and success
8. elokuuta 2023
Oma-aloitteinen arvostelu
Vastaus yritykseltä Zinio
Thank you for your review. It's great to hear you are happy with the service our team provided. Thanks so much for your 5 star review! If we could help with anything else, please don't hesitate to reach out our team again. We are always happy to help our readers! Have a great day!
Vendor did not clarify that product was available only on Zinio.
Purchased a digitized item from its author/publisher. Instructions were to download it from Zinio. It appeared on Zinio, but when I clicked on "download" nothing ever arrived. I went to try again, but then the "download" option had disappeared. After a lot of trouble I discovered that the item was only available to me through the proprietary app, Zinio. The vendor promised a "download" but did not specify that it was only viewable on Zinio. Three stars because Zinio is an app for magazine subscriptions and such, not downloading single standalone texts. Vendor never should have used Zinio.
30. kesäkuuta 2023
Oma-aloitteinen arvostelu
Vastaus yritykseltä Zinio
Thank you for your review, In order to help you enjoy the app more we would love to have a better understanding of the particular issues you are facing. Please contact us at with more detailed information at support@zinio.com.
This site is so easy to use for Magazine Subscriptions
This site is so easy to use for Magazine Subscriptions. But even more important, their follow up is excellent. They follow up with emails to make sure your issue was resolved, and are quite speedy in their replies.
I have been most impressed.
8. kesäkuuta 2023
Oma-aloitteinen arvostelu
Vastaus yritykseltä Zinio
Thank you for your review Rednugjoan. It's great to hear you are happy with the service our team provided. Thanks so much for your 5 star review! If we could help with anything else, please don't hesitate to reach out our team again. We are always happy to help our readers! Have a great day!
Cannot download my latest PleinAir Magazine issue
My digital subscription to PleinAir Magazine is not working. I have also reached out to Streamline Publishing regarding this matter.
1. kesäkuuta 2023
Oma-aloitteinen arvostelu
Vastaus yritykseltä Zinio
Thank you for your review. We are very sorry to hear about your experience. In order to help you resolve the issue you had on the website and while your purchase, please contact us providing detailed information support@zinio.com.
Great customer service
30. toukokuuta 2023
Oma-aloitteinen arvostelu
Vastaus yritykseltä Zinio
Thank you for your review. It's great to hear you are happy with the service our team provided. Thanks so much for your 5 star review! If we could help with anything else, please don't hesitate to reach out our team again. We are always happy to help our readers! Have a great day!
Response.
My Problem was solved within a very very short time
26. toukokuuta 2023
Oma-aloitteinen arvostelu
Vastaus yritykseltä Zinio
Thank you for your review. It's great to hear you are happy with the service our team provided. Thanks so much for your 5 star review! If we could help with anything else, please don't hesitate to reach out our team again. We are always happy to help our readers! Have a great day!
Zinio is an excellent resource for…
Zinio is an excellent resource for online magazines. Utilizing their resources eliminates the need for printed edition.
20. toukokuuta 2023
Oma-aloitteinen arvostelu
Vastaus yritykseltä Zinio
Hi Greg SHELL, thanks so much for your comments. We are delighted that you are enjoying reading your ZINIO magazines anywhere/anytime thanks to our ZINIO mobile app. If we can help you further enjoy our app, please contact us at support@zinio.com Thanks for your review and have a great day!
Fast and helpful response
My magazine disappeared and I can’t recover my purchase. I received a very fast fix from the team.
9. toukokuuta 2023
Oma-aloitteinen arvostelu
Vastaus yritykseltä Zinio
Thank you for your review Yann Poco. It's great to hear you are happy with the service our team provided. Thanks so much for your 5 star review! If we could help with anything else, please don't hesitate to reach out our team again. We are always happy to help our readers! Have a great day!
Expert customer service and they…
Expert customer service and they answered my questions precisely! Thanks!
3. toukokuuta 2023
Oma-aloitteinen arvostelu
Vastaus yritykseltä Zinio
Thank you for your review Randy Herman. It's great to hear you are happy with the service our team provided. Thanks so much for your 5 star review! If we could help with anything else, please don't hesitate to reach out our team again. We are always happy to help our readers! Have a great day!
Trustpilot-kokemus
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