There was an error, and charged my CC account, but was reversed immediately as soon as I brought it to their attention. I have been a customer for many years, and mistakes have been few and far betwee... Näytä lisää
Yritys on vastannut
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
I use this app on my ipad, it's really intuitive and a great, environmentally friendly way to read magazines. I recently had an issue with a magazine subscription auto-renewing earlier than expected... Näytä lisää
Yritys on vastannut
The customer service team were positively amazing. They listened to me and helped me out . So professional. It's very rare these days to have amazing customer support. Would recommend these amazing... Näytä lisää
Yritys on vastannut
Utilizzo ormai da diversi anni questa edicola virtuale per riviste online e mi sono sempre trovato molto bene nella consultazione e lettura, utilizzando anche le relative app, su diversi sistemi. Og... Näytä lisää
Yritys on vastannut
Yrityksen tiedot
Erilaisten ulkoisten lähteiden tuottama tieto
Zinio transforms your favorite print magazines into digital format. Same content. Same design.Delivered over the Internet. Straight to your desktop.
Yhteystiedot
Yhdysvallat
- support@zinio.com
- www.zinio.com
4,2
Hyvä
418 arvostelua
On vastannut 100 %: iin saamistaan huonoista arvosteluista
Vastaa yleensä 24 tunnin sisällä
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Avoid
Issues are typically not available on ZINIO until weeks after actually published. Currently two issues of my subscription have been published, neither is available on Zinio, 1 is 6 weeks after publication and the other 2 weeks after publication. Not fit for purpose, avoid
4. huhtikuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä Zinio
Thank you for your review. In order to help you enjoy the app more we would love to have a better understanding of the particular issues you are facing. Please contact us at with more detailed information at support@zinio.com
Very Helpful
3. huhtikuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä Zinio
Hi Ruben, thanks so much for your comments. We are delighted that you are enjoying reading your ZINIO magazines anywhere/anytime thanks to our ZINIO mobile app. If we can help you further enjoy our app, please contact us at support@zinio.com Thanks for your review and have a great day!
Thomas was straight onto it and got it…
Thomas was straight onto it and got it sorted without any issues
8. maaliskuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä Zinio
Hi Gilbert van Reenen, thanks so much for your comments. We are delighted that you are enjoying reading your ZINIO magazines anywhere/anytime thanks to our ZINIO mobile app. If we can help you further enjoy our app, please contact us at support@zinio.com quoting ref #1390747. Thanks for your review and have a great day!
He was able to answer my questions
He was able to answer my questions. He was friendly and knowledgable. He may need to be a little more informative--I asked a lot of questions that were information he could have given me before I asked. He represents the company and could possibly sell membership with a little more of a sales pitch.
3. maaliskuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä Zinio
Thank you for your review Joey. It's great to hear you are happy with the service our team provided. Thanks so much for your 4 star review! If we could help with anything else, please don't hesitate to reach out our team again. We are always happy to help our readers! Have a great day!
The customer service is second to none!
25. helmikuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä Zinio
Hi Edgar Levy, thanks so much for your comments. We are delighted that you are enjoying reading your ZINIO magazines anywhere/anytime thanks to our ZINIO mobile app. If we can help you further enjoy our app, please contact us at support@zinio.com quoting ref #1387459. Thanks for your review and have a great day!
Zinio is prompt and responsive.
10. helmikuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä Zinio
Hi Samuel Chipupu , thanks so much for your comments. We are delighted that you are enjoying reading your ZINIO magazines anywhere/anytime thanks to our ZINIO mobile app. If we can help you further enjoy our app, please contact us at support@zinio.com quoting ref #1382372. Thanks for your review and have a great day!
I could use my promotional code in…
I could use my promotional code in the purchase of an alternative magazine issue.
Date of experience: February 08, 2024
7. helmikuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä Zinio
Thank you for your review. In order to help you resolve the issue you had on the website and while your purchase, please contact us providing detailed information along with the exact magazine name at support@zinio.comquoting ref #1382072
Vastaus yritykseltä Zinio
Thank you for your feedback Tony Davies. Zinio is committed to delivering the best reading experience possible, and feedback like yours is the most important part of the process. If we can help you further enjoy our app, please contact us at support@zinio.com quoting ref #1380755.
Very quick customer service
Very quick customer service, my query was answered within hrs
22. tammikuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä Zinio
Thank you for your feedback Hendrik K. Zinio is committed to delivering the best experience possible, and feedback like yours is the most important part of the process. If we can help you further enjoy our app, please contact us at support@zinio.com
Error of 5 devices log on.
Error of 5 devices log on.
Only one device was used to sign on with.
Support staff was able to clear the error in a reasonable time frame. and made me happy!
27. tammikuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä Zinio
Hi Bil W, thanks so much for your comments. We are delighted that you are enjoying reading your ZINIO magazines anywhere/anytime thanks to our ZINIO mobile app. If we can help you further enjoy our app, please contact us at support@zinio.com Thanks for your review and have a great day!
Customer focused
Customer focused, patient, respectful and speedy assistance!
23. marraskuuta 2023
Oma-aloitteinen arvostelu
Vastaus yritykseltä Zinio
Hi Delores Liesner, thanks so much for your comments. We are delighted that you are enjoying reading your ZINIO magazines anywhere/anytime thanks to our ZINIO mobile app. If we can help you further enjoy our app, please contact us at support@zinio.com. Thanks for your review and have a great day!
Great service
Had a subscription that I could no longer afford and had troubles canceling. They reversed the recent charges and canceled my subscription in short order after getting in touch with them!
28. joulukuuta 2023
Oma-aloitteinen arvostelu
Vastaus yritykseltä Zinio
Hi James Bott, thanks so much for your comments. We are delighted that you are enjoying reading your ZINIO magazines anywhere/anytime thanks to our ZINIO mobile app. If we can help you further enjoy our app, please contact us at support@zinio.com Thanks for your review and have a great day!
Great customer service
Great customer service. Alway quick to respond.
21. joulukuuta 2023
Oma-aloitteinen arvostelu
Vastaus yritykseltä Zinio
Thank you for your feedback Stacey P. Zinio is committed to delivering the best experience possible, and feedback like yours is the most important part of the process. If we can help you further enjoy our app, please contact us at support@zinio.com
Very good service and also superb…
Very good service and also superb customer service. If you want to cancel subscription they refund you
17. joulukuuta 2023
Oma-aloitteinen arvostelu
Vastaus yritykseltä Zinio
Thank you for your feedback Krishnendu Laha. Zinio is committed to delivering the best experience possible, and feedback like yours is the most important part of the process. If we can help you further enjoy our app, please contact us at support@zinio.com
Resolved issue fast.
28. marraskuuta 2023
Oma-aloitteinen arvostelu
Vastaus yritykseltä Zinio
Thank you for your review Sherry Stoneback. It's great to hear you are happy with the service our team provided. Thanks so much for your 5 star review! If we could help with anything else, please don't hesitate to reach out our team again. We are always happy to help our readers! Have a great day!
I like having the ability to read my…
I like having the ability to read my magazine on my tablet
13. marraskuuta 2023
Oma-aloitteinen arvostelu
Vastaus yritykseltä Zinio
Thank you for your review Ray. It's great to hear you are happy with the service our team provided. Thanks so much for your 5 star review! If we could help with anything else, please don't hesitate to reach out our team again. We are always happy to help our readers! Have a great day!
Had to change my email address
Had to change my email address so I could login. Support was good and I can now login.
1. marraskuuta 2023
Oma-aloitteinen arvostelu
Vastaus yritykseltä Zinio
Thank you for your review Steve Hochreiter. It's great to hear you are happy with the service our team provided. Thanks so much for your 5 star review! If we could help with anything else, please don't hesitate to reach out our team again. We are always happy to help our readers! Have a great day!
Très correcte
1. marraskuuta 2023
Oma-aloitteinen arvostelu
Vastaus yritykseltä Zinio
Hi Eric Karen Gontier Emonet, thanks so much for your comments. We are delighted that you are enjoying reading your ZINIO magazines anywhere/anytime thanks to our ZINIO mobile app. If we can help you further enjoy our app, please contact us at support@zinio.com. Thanks for your review and have a great day!
Vastaus yritykseltä Zinio
Thanks so much for your comments. We are delighted that you are enjoying reading your ZINIO magazines anywhere/anytime thanks to our ZINIO mobile app. If we can help you further enjoy our app, please contact us at support@zinio.com quoting ref #1353042. Thanks for your review and have a great day!
love the range of magazines
love the range of magazines and the prices for subscription. The only issue I have is that the subscription auto renew option sometimes turns itself back on, so needs to be watched
30. lokakuuta 2023
Oma-aloitteinen arvostelu
Vastaus yritykseltä Zinio
Hi, thanks so much for your comments. We are delighted that you are enjoying reading your ZINIO magazines anywhere/anytime thanks to our ZINIO mobile app. If we can help you further enjoy our app, please contact us at support@zinio.com. Thanks for your review and have a great day!
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