There was an error, and charged my CC account, but was reversed immediately as soon as I brought it to their attention. I have been a customer for many years, and mistakes have been few and far betwee... Näytä lisää
Yritys on vastannut
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
I use this app on my ipad, it's really intuitive and a great, environmentally friendly way to read magazines. I recently had an issue with a magazine subscription auto-renewing earlier than expected... Näytä lisää
Yritys on vastannut
The customer service team were positively amazing. They listened to me and helped me out . So professional. It's very rare these days to have amazing customer support. Would recommend these amazing... Näytä lisää
Yritys on vastannut
Utilizzo ormai da diversi anni questa edicola virtuale per riviste online e mi sono sempre trovato molto bene nella consultazione e lettura, utilizzando anche le relative app, su diversi sistemi. Og... Näytä lisää
Yritys on vastannut
Yrityksen tiedot
Erilaisten ulkoisten lähteiden tuottama tieto
Zinio transforms your favorite print magazines into digital format. Same content. Same design.Delivered over the Internet. Straight to your desktop.
Yhteystiedot
Yhdysvallat
- support@zinio.com
- www.zinio.com
4,2
Hyvä
418 arvostelua
On vastannut 100 %: iin saamistaan huonoista arvosteluista
Vastaa yleensä 24 tunnin sisällä
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Vastaus yritykseltä Zinio
感谢您的反馈！我们的目标是让每位客户的体验尽可能顺畅
Multiple Accounts
Very quick response and fix my problem very quickly
2. huhtikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Zinio
Thank you for your feedback Chris Thompson. Zinio is committed to delivering the best reading experience possible, and feedback like yours is the most important part of the process. If we can help you further enjoy our app, please contact us at support@zinio.com quoting ref #1542203.
Being able to communicate my problem…
Being able to communicate my problem and the Consumer Service at Zinio fix it in no time.
12. maaliskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Zinio
Thank you for your review Marc Proulx. It's great to hear you are happy with the service our team provided. Thanks so much for your 5 star review! If we could help with anything else, please don't hesitate to reach out our team again. We are always happy to help our readers! Have a great day!
I’ve had a good experience with the…
I’ve had a good experience with the app. It was snap to subscribe to magazines.
3. maaliskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Zinio
Thank you for your review Herman Nick. It's great to hear you are happy with the service our team provided. Thanks so much for your 5 star review! If we could help with anything else, please don't hesitate to reach out our team again. We are always happy to help our readers! Have a great day!
Se soluciono el problema rápido.
24. helmikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Zinio
Hola Rubén Rodenes, muchas gracias por tus comentarios. Nos alegra saber que tuviste una experiencia positiva con nuestro servicio y soporte. Si necesitas más ayuda para sacarle el máximo provecho a la app, escríbenos a support@zinio.com. Agradecemos mucho que te hayas tomado el tiempo de compartir tu opinión.
Vastaus yritykseltä Zinio
Hi 江家廷, thanks so much for your comments. We are delighted that you are enjoying reading your ZINIO magazines anywhere/anytime thanks to our ZINIO mobile app. If we can help you further enjoy our app, please contact us at support@zinio.com. Thanks for your review and have a great day!
I understood I was buying a print…
I understood I was buying a print version. I would never have chosen a digital magazine however you've taken my money and now I seem to have no way of logging in to even see what it is. I bought.! Disappointed.
20. tammikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Zinio
Hi,
Thank you for sharing your experience. I am sorry to hear about the confusion around your purchase and that you have not been able to access what you bought. I understand how disappointing this can be, especially if you were expecting a print edition.
Zinio provides digital magazine subscriptions, and access is available through the Zinio app or website using the email address associated with the purchase. If you are having trouble logging in or locating your subscription, our support team can help review your account and guide you through the access steps.
Please reach out to us directly via our Help Center so we can look into this for you and help clarify your options.
We appreciate you taking the time to leave your feedback.
— Zinio Support Team
Rip off merchants
Can I give it zero? I have never heard of Zinnio before and wanted to buy a print version of a magazine which included a free calendar. The website actually showed each photo to nthe calendar. Why would I think I wasn't going to get a print version complete with calendar? Then two days later I received an email which looks like all I have purchased is a digital version. With no calendar of course. I have been robbed, misled, Swindled, mugged and completely ripped off. How are these crooks able to get away with this and take me Ney off you for a digital copy without saying in the description that that is what you are getting. And fraudulently misleading you by actually showing you photos of a calendar that you don't receive.
16. joulukuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Zinio
Thank you for your review.
We are sorry to hear about your experience and would like the opportunity to look into this further for you. To better understand what happened and help resolve the issue, please contact us with more detailed information at support@zinio.com,quoting reference 1524783.
Once we have the details, our team will review this and assist you accordingly.
My question was answered promptly and…
My question was answered promptly and the information provided was accurate
11. joulukuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Zinio
Thank you for your review Carl Frydrych . It's great to hear you are happy with the service our team provided. Thanks so much for your 5 star review! If we could help with anything else, please don't hesitate to reach out our team again. We are always happy to help our readers! Have a great day!
helpful staff
7. marraskuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Zinio
Hi Athol, thanks so much for your comments. We are delighted to hear about your good experience with our service and support. If we can help you further enjoy our app, please contact us at support@zinio.com quoting ref #1519202. Thanks for your review and have a wonderful day!
Servicio técnico deplorable
Muy mal, todo funcionaba perfectamente hasta hace unos meses, ahora tengo que borrar la aplicación y volver a instalarla cada vez que quiero leer mis suscripciones. Es decir una vez instalada la aplicación, al abrirla por segunda vez se queda bloqueada.
Al poner en conocimiento de ZINIO tal extremo, me mandan los requisitos de la aplicación, que cumplo perfectamente y nada más.
Un servicio técnico deplorable
Ni siquiera han contestado mi mail y sigo sin poder acceder sin tener que borrar y volver a bajar la aplicación y además no puedo ver revistas compradas porque no salen en la biblioteca, solo puedo verlas desde internet.
Desastroso, una vergüenza
1. lokakuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Zinio
Gracias por tu reseña, Cristina Armansa Gual. Para que disfrutes más de la aplicación, nos gustaría comprender mejor los problemas que tienes. Contáctanos con información más detallada en support@zinio.com.
Good selection of magazines but...
Good selection of magazines but they are embedded with DRM (Digital Restrictions Management) which means you cannot save a PDF copy of the magazine and when the site says "download" it doesn't mean to your local computer. You will need the reader and being connected to the internet in order to read it. So basically, you're paying for a magazine but not getting all the benefits of owning it.
28. syyskuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Zinio
Hello Mike, thank you for your feedback. We acknowledge your request for PDF versions of magazines through ZINIO. Unfortunately, this option is not currently available due to publisher restrictions. However, we have recorded your input for our team to review in the future. Should you need any further assistance to enhance your experience with our app, please reach out to us at support@zinio.com. We appreciate your review and wish you a wonderful day!
Zinio help desk won't let you go until…
Zinio help desk won't let you go until a problem is solved. I can read again!
19. syyskuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Zinio
Thank you for your feedback Martin Wright. Zinio is committed to delivering the best experience possible, and feedback like yours is the most important part of the process. If we can help you further enjoy our app, please contact us at support@zinio.com.
Immediate response
15. syyskuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Zinio
Thank you for your feedback Marina Kruger. Zinio is committed to delivering the best experience possible, and feedback like yours is the most important part of the process. If we can help you further enjoy our app, please contact us at support@zinio.com.
Bahaan
If bahaan was a word it would mean these guys are great.
20. heinäkuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Zinio
Thank you for your feedback Shawn Lampp. Zinio is committed to delivering the best reading experience possible, and feedback like yours is the most important part of the process. If we can help you further enjoy our app, please contact us at support@zinio.com
Vastaus yritykseltä Zinio
Thank you for your feedback. Zinio is committed to delivering the best experience possible, and feedback like yours is the most important part of the process. If we can help you further enjoy our app, please contact us at support@zinio.com
Vastaus yritykseltä Zinio
Thank you for your feedback, Paul. Zinio is committed to delivering the best experience possible, and feedback like yours is the most important part of the process. If we can help you further enjoy our app, please contact us at support@zinio.com
Vastaus yritykseltä Zinio
Thank you for your review Michael Boomerang. It's great to hear you are happy with the service our team provided. Thanks so much for your 5 star review! If we could help with anything else, please don't hesitate to reach out our team again. We are always happy to help our readers! Have a great day!
Vastaus yritykseltä Zinio
Thank you for your feedback Swen. Zinio is committed to delivering the best reading experience possible, and feedback like yours is the most important part of the process. If we can help you further enjoy our app, please contact us at support@zinio.com.
Tried to login and it let me in but my…
Tried to login and it let me in but my magazine was gone and it said I had no mags. Contacted to mag company and they said I had to contact Zinio. Unfortunitely there was no phone number, just a site to e-mail them. I did twice and no reply.
21. toukokuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Zinio
Thank you for your review, Kathleen. In order to help you enjoy the app more we would love to have a better understanding of the particular issues you are facing. Please contact us at with more detailed information at support@zinio.com quoting ref #1491662.
Trustpilot-kokemus
Kuka tahansa voi kirjoittaa Trustpilot-arvostelun. Arvostelun kirjoittajalla on oikeus muokata tai poistaa niitä milloin tahansa, ja ne näkyvät niin kauan kuin tili on aktiivinen.
Yritykset voivat pyytää arvosteluja automaattisten kutsujen kautta. Varmennetuksi merkityt arvostelut kertovat aidoista kokemuksista.
Lue lisää muunlaisista arvosteluista.
Käytämme omistautuneita ihmisiä ja älykästä teknologiaa alustamme turvaamiseen. Lue lisää siitä, miten torjumme väärennettyjä arvosteluja.
Tutustu Trustpilotin arviointiprosessiin.
Varmennus auttaa takaamaan, että Trustpilotissa lukemasi arvostelut ovat todellisten henkilöiden kirjoittamia.
Kannustimien tarjoaminen arvosteluille tai arvostelujen pyytäminen valikoivasti voi vääristää TrustScore-tulosta, mikä on sääntöjemme vastaista.