There was an error, and charged my CC account, but was reversed immediately as soon as I brought it to their attention. I have been a customer for many years, and mistakes have been few and far betwee... Näytä lisää
Yritys on vastannut
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
I use this app on my ipad, it's really intuitive and a great, environmentally friendly way to read magazines. I recently had an issue with a magazine subscription auto-renewing earlier than expected... Näytä lisää
Yritys on vastannut
The customer service team were positively amazing. They listened to me and helped me out . So professional. It's very rare these days to have amazing customer support. Would recommend these amazing... Näytä lisää
Yritys on vastannut
Utilizzo ormai da diversi anni questa edicola virtuale per riviste online e mi sono sempre trovato molto bene nella consultazione e lettura, utilizzando anche le relative app, su diversi sistemi. Og... Näytä lisää
Yritys on vastannut
Yrityksen tiedot
Erilaisten ulkoisten lähteiden tuottama tieto
Zinio transforms your favorite print magazines into digital format. Same content. Same design.Delivered over the Internet. Straight to your desktop.
Yhteystiedot
Yhdysvallat
- support@zinio.com
- www.zinio.com
4,2
Hyvä
418 arvostelua
On vastannut 100 %: iin saamistaan huonoista arvosteluista
Vastaa yleensä 24 tunnin sisällä
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Very helpful
Very helpful support team that responds quickly to questions and issues with their product.
29. elokuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä Zinio
Hi Jonathan Litzner, thanks so much for your comments. We are delighted that you are enjoying reading your ZINIO magazines anywhere/anytime thanks to our ZINIO mobile app. If we can help you further enjoy our app, please contact us at support@zinio.com quoting ref #1431969. Thanks for your review and have a great day!
Service request was met with positive…
Service request was met with positive response and feedback, the issue was resolved without problems, I recommend the provider!
15. elokuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä Zinio
Thank you for your review Adam Czarniecki. It's great to hear you are happy with the service our team provided. Thanks so much for your 5 star review! If we could help with anything else, please don't hesitate to reach out our team again. We are always happy to help our readers! Have a great day!
Love Zinio for so many years
Love Zinio for so many years. So many magazines and a quick effizient support
3. elokuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä Zinio
Thank you for your review Sidney Parker. It's great to hear you are happy with the service our team provided. Thanks so much for your 5 star review! If we could help with anything else, please don't hesitate to reach out our team again. We are always happy to help our readers! Have a great day!
Trash
Trash. Never received my magazine and when I submitted request for refund to their customer service never heard back.
1. elokuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä Zinio
Thank you for your review, Gene Patent. In order to help you enjoy the app more we would love to have a better understanding of the particular issues you are facing. Please contact us at with more detailed information at support@zinio.com.
Estou satisfeito com a zinio
Site tem uma variedade boa de revistas mas eu senti falta de revistas em língua portuguesa. É fácil de navegar no app e ler as revistas.
1. elokuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä Zinio
Obrigado pela sua avaliação. É ótimo saber que está satisfeito com o serviço prestado pela nossa equipa. Muito obrigado pela sua avaliação de 5 estrelas! Se pudermos ajudar com mais alguma coisa, não hesite em contactar a nossa equipa novamente. Ficamos sempre felizes em ajudar os nossos leitores! Tenha um ótimo dia!
Vastaus yritykseltä Zinio
Thank you for your review. It's great to hear you are happy with the service our team provided. Thanks so much for your 5 star review! If we could help with anything else, please don't hesitate to reach out our team again. We are always happy to help our readers! Have a great day!
Rapidez y buen trato y servicio.
9. heinäkuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä Zinio
Thank you for your review. It's great to hear you are happy with the service our team provided. Thanks so much for your 5 star review! If we could help with anything else, please don't hesitate to reach out our team again. We are always happy to help our readers! Have a great day!
problem was resolved quickly and…
problem was resolved quickly and clearly.
1. heinäkuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä Zinio
Thank you for your review. It's great to hear you are happy with the service our team provided. Thanks so much for your 5 star review! If we could help with anything else, please don't hesitate to reach out our team again. We are always happy to help our readers! Have a great day!
Me encanta poder leer offline todas las…
Me encanta poder leer offline todas las revistas que quiera tanto desde el ordenador, tablet y app móvil.
26. kesäkuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä Zinio
Thank you for your review Katalin Barainca. It's great to hear you are happy with the service our team provided. Thanks so much for your 5 star review! If we could help with anything else, please don't hesitate to reach out our team again. We are always happy to help our readers! Have a great day!
Speedy and Professional
Third time over the years I have contacted support staff for assistance. All involved have been speedy and very professional in their response and could not be bettered,
Excellent Service
15. kesäkuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä Zinio
Thank you for your feedback Bryan Downes. Zinio is committed to delivering the best experience possible, and feedback like yours is the most important part of the process. If we can help you further enjoy our app, please contact us at support@zinio.com
I have requested a passed reset 20…
I have requested a passed reset 20 times..no email arrives to do that
website runs u in circles!
zinio sent me a reply with PASSWD THAT then need a code. which did not work! ...awful site!
I am trying to cancel a subscription. IMPOSSIBLE.
12. kesäkuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä Zinio
Thank you for your review, Kathie Hibbarrd. In order to help you enjoy the app more we would love to have a better understanding of the particular issues you are facing. Please contact us at with more detailed information at support@zinio.com
I did not have any access to my library…
I did not have any access to my library of journals; Wrote them, and they answered more than promptly. Good service
5. kesäkuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä Zinio
Thank you for your review Jean-Pierre. It's great to hear you are happy with the service our team provided. Thanks so much for your 5 star review! If we could help with anything else, please don't hesitate to reach out our team again. We are always happy to help our readers! Have a great day!
The customer service team were…
The customer service team were positively amazing. They listened to me and helped me out
. So professional. It's very rare these days to have amazing customer support. Would recommend these amazing people. So trustworthy Got back to me straight away and talked me through the process to fix the problem. 👍
3. kesäkuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä Zinio
Hi Deborah van Emden, thanks so much for your comments. We are delighted that you are enjoying reading your ZINIO magazines anywhere/anytime thanks to our ZINIO mobile app. If we can help you further enjoy our app, please contact us at support@zinio.com. Thanks for your review and have a great day!
Fast response with clear direction.
22. toukokuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä Zinio
Thank you for your review David. It's great to hear you are happy with the service our team provided. Thanks so much for your 5 star review! If we could help with anything else, please don't hesitate to reach out our team again. We are always happy to help our readers! Have a great day!
The service I was provided was…
The service I was provided was excellent and prompt. I truly appreciate it.
28. toukokuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä Zinio
Thank you for your feedback Tellesha Brown. Zinio is committed to delivering the best experience possible, and feedback like yours is the most important part of the process. If we can help you further enjoy our app, please contact us at support@zinio.com.
Quick easy help
Was very nice to say what happened and things were fixed quickly.
26. toukokuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä Zinio
Thank you for your feedback. Zinio is committed to delivering the best reading experience possible, and feedback like yours is the most important part of the process. If we can help you further enjoy our app, please contact us at support@zinio.com
Purchase of multiple magazine issues.
This was the first time that I had ordered several issues of the magazine. I thought that I would receive all of the issues at once. However, I did receive the first issue into my library, and after contacting " chat " I received another issue, with 3 remaining. Following the explanation that the remaining issues would sent when available, I now understand the process, and I am quite satisfied with the response.
Regards, Ross Glancy.
16. toukokuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä Zinio
Thank you for your feedback. Zinio is committed to delivering the best reading experience possible, and feedback like yours is the most important part of the process. If we can help you further enjoy our app, please contact us at support@zinio.com
Vastaus yritykseltä Zinio
Thank you for your feedback Stefan Oscar. Zinio is committed to delivering the best reading experience possible, and feedback like yours is the most important part of the process. If we can help you further enjoy our app, please contact us at support@zinio.com
Ambiguous sign in process thought it…
Ambiguous sign in process thought it was based on all you can read it when I download the program I find there's a charge for each magazine! If someone could clarify is it in all you can read for 995 a month or do you have to subscribe to each and every magazine and an outrageous price any clarification would be much appreciated if it is 995 for a month for everything it's a good deal if not it is not
6. toukokuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä Zinio
Thank you for your review, Gerry Macdonald. In order to help you enjoy the app more we would love to have a better understanding of the particular issues you are facing. Please contact us at with more detailed information at support@zinio.com quoting ref #1405262.
Had a slight issue with correcting my…
Had a slight issue with correcting my email and login. Simple process with a few emails and it was solved.
1. toukokuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä Zinio
Thank you for your feedback James B Robinson. Zinio is committed to delivering the best experience possible, and feedback like yours is the most important part of the process. If we can help you further enjoy our app, please contact us at support@zinio.com
Trustpilot-kokemus
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