Met today with HARRY H for an informal chat about finding a car for our Grand daughter who is nearly 17 and buying her first car. He was super helpful, guided us through a few different options nd t... Näytä lisää
Yritys on vastannut
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Katso, mitä arvostelun kirjoittajat sanovat
We had excellent service from Mick. He was so patient and helpful. After several unsuccessful trips to various used car showrooms with no joy, Mick helped my husband and I find just what we were l... Näytä lisää
Yritys on vastannut
Brilliant customer service from Sam and Olly. Explained everything perfectly and made the whole process appear simple and pain free. Many thanks for their support.
Yritys on vastannut
The staff at Wilson’s Renault were extremely helpful and responsive to my queries whether face-to-face, email or phone. Subah was great during the test drive, the sales paperwork and during the handov... Näytä lisää
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Yrityksen tiedot
Yrityksen kirjoittama
Wilsons Epsom is one of the UK's largest family-owned new and used car dealerships, proudly serving customers across Surrey, London, Sussex, Kent and the South East for over 120 years. Based in Epsom, we offer an extensive selection of new cars, approved used cars, electric vehicles (EVs), hybrid cars and commercial vehicles from many of the world's leading automotive brands. We proudly represent new car sales for Chery, Citroen, Dacia, Hyundai, Leapmotor, MG, Peugeot, Renault and Vauxhall. Whether you're looking to buy a new car, find a quality used car, arrange flexible car finance, part exchange your current vehicle or book a vehicle service, our experienced team is committed to making every stage of your journey straightforward, transparent and enjoyable. Our state-of-the-art dealership provides manufacturer-approved servicing, MOT testing, genuine parts and vehicle repairs carried out by trained technicians using the latest diagnostic equipment. From routine maintenance to aftersales support, we're dedicated to helping keep your vehicle performing at its best. At Wilsons Epsom, customer satisfaction is at the heart of everything we do. We believe in honest advice, competitive pricing and exceptional service, which is why we value every customer review. Your feedback helps us continually improve and ensures we deliver the high standards our customers expect. If you've recently purchased a car, visited our showroom or used our servicing, MOT or repair facilities, we'd love to hear about your experience. Your Trustpilot review not only helps us improve but also helps future customers choose a trusted car dealership with confidence. Why choose Wilsons Epsom? - One of the UK's largest family-owned car dealerships. - Over 120 years of automotive experience Wide range of new and approved used cars Electric, hybrid, petrol and diesel vehicles available. - Competitive car finance and part exchange options. - Manufacturer-approved servicing, MOTs and repairs. - Friendly, knowledgeable and customer-focused team. - Conveniently located in Epsom, Surrey, serving customers across London and the South East. Thank you for choosing Wilsons Epsom. We appreciate every review and look forward to welcoming you again.
Yhteystiedot
Kiln Lane, KT17 1DH, Epsom, Yhdistynyt kuningaskunta
- +441372736000
- marketingdept@wilsons.co.uk
- www.wilsons.co.uk
4,6
Erinomainen
2 t. arvostelua
Ei viimeaikaisia arvostelupyyntöjä
Tämä yritys ei ole pyytänyt asiakkailtaan arvosteluja viime aikoina, joten arvostelut eivät välttämättä anna kattavaa kokonaiskuvaa
On vastannut 100 %: iin saamistaan huonoista arvosteluista
Vastaa yleensä 48 tunnin sisällä
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Excellent
Always very helpful. Third car purchased from Wilsons.
25. helmikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Wilsons Epsom
HI Nick, thank you for taking the time to leave us your 5-star review. We are delighted to hear that you always find the team to be helpful. Thank you for continuing to choose Wilsons and if we can be of any further assistance, then please let us know. Best wishes, Wilsons
Great service again
This is the 3rd vehicle we have purchased from Wilsons Epsom in the last 10 years and on each occasion the service has been excellent. No pressure sales, great communication and customer service.
In particular we would like to thank Jodie Barker for her kind , professional and attentive service during the process of us purchasing our new vehicle. She arranged test drives, explained anything we were not too sure about and made the whole process easy. We love our new MG HS and have always and will continue to recommend Wilsons to anyone looking to purchase a new or used vehicle.
24. helmikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Wilsons Epsom
Hi Nick, thank you for taking the time to leave us your excellent review, we really appreciate it. We are delighted to hear about your recent experience with us and the service that you received from Jodie, we will make sure that we share your praise with her. Thank you for continuing to choose Wilsons - it truly does mean a lot to us and we hope that you enjoy your lovely MG HS for a long time to come. If we can be of any further assistance, then please let us know. Best wishes and happy motoring, Wilsons
Alexander was very helpful and gave us…
Alexander was very helpful and gave us good advice on my son’s first car even helped us find out his insurance on the car
24. helmikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Wilsons Epsom
Hi Alan, thank you for taking the time to leave us your 5-star review. We are delighted to hear that Alex was extremely helpful in giving guidance on helping you to choose your son's first car. We will make sure that we share your praise with Alex as it will make his day. Thank you for choosing Wilsons and we hope that you son enjoys his first car! If we can be of any further assistance, then please let us know. Best wishes, Wilsons
Dealt with Taylor at Wilsons over an…
Dealt with Taylor at Wilsons over an order for a new Huyandai Ioniq 5
Kindly arranged 2 x test drives and explained the quote and paperwork all professionally
24. helmikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Wilsons Epsom
Hi Neil, thank you for taking the time to leave us your review. We are delighted to ehar about your recent experience at our showroom and the service that you received from Taylor, we will make sure that we pass your praise across to him. Thank you for choosing Wilsons. Best wishes, Wilsons
Matthew was very helpful throughout my…
Matthew was very helpful throughout my whole setup of my service and delivered amazing service too.
23. helmikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Wilsons Epsom
Hi Ashraf, thank you for taking the time to leave us your excellent review. We are very happy to hear about your recent experience at our showroom and the service that you received from Matthew, we will make sure that we share your praise with him. Thank you for choosing Wilsons, if we can be of any further assistance then please let us know. Best wishes, Wilsons
Unexpectedly pleasent
Friendly and showed genuine respect and understanding of our needs. Pleasure doing business with him. Came out to greet us when we were not even booked in to deal with him as we were originally looking at a different make/model to what Subah dealt with. Made our visit very pleasant
23. helmikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Wilsons Epsom
Hi Amanda. thank you for taking the time to leave us your 5-star review. We are delighted to hear that you were happy with the service that you received from Subah, we will make sure that we share your praise with him. Thank you for choosing Wilsons, if we can be of any further assistance, then please let us know. Best wishes, Wilsons
Gemma is Very professional
Gemma is Very professional, knowledgeable, and attentive to my needs. Made the whole process smooth and stress-free
23. helmikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Wilsons Epsom
Hi Shaimah, thank you for taking the time to leave us your 5-star review. We are delighted to hear that Gemma helped to make your car buying journey with us to be very smooth. If we can be of any further assistance, then please let us know. Best wishes, Wilsons
Big thanks to Thomas for sorting out my…
Big thanks to Thomas for sorting out my new Renault 4 - quick and simple!
23. helmikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Wilsons Epsom
Hi Paul, thank you for taking the time to leave us your review. We are delighted to that you were happy with the quick and easy service you received from Tom - we will share your praise with him. We hope that you enjoy your lovely new Renault 4. Best wishes, Wilsons
Great car purchasing experience with Alex at Wilsons, Epsom.
On the purchase of our car we dealt exclusively with Alex. He provided us with excellent info prior to our visit a went thru different options for us on the day. Test drive was helpful and clarified our thinking. Alex was very knowledgeable in providing helpful advice. He made our decision about which car to buy much easier. Alex was very accommodating and helpful.
18. tammikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Wilsons Epsom
Hi Barbara, thank you for taking the time to leave us your 5-star review. We are very happy to hear about your recent experience here at Wilsons and the excellent service that you received from Alex - we will make sure that we share your praise with him as it will make his day. Thank you for choosing Wilsons, if we can be of any further assistance then please let us know. Best wishes, Wilsons
Citroen c3
Matthew is an excellent salesman, helped me and my mum purchase one of the best first car, explaining all the specs in a way we could understand and was lovely on the test drive !
14. helmikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Wilsons Epsom
HI Dany, thank you for taking the time to leave us your excellent 5-starr review. We are very happy to hear about the service that you received from Matthew, we will make sure that we share your very kind praise with him. Thank you for choosing Wilsons and we hope that you enjoy your car! Best wishes, Wilsons
Friendly, Professional, and Truly Helpful Hyundai Service Centre Team
I had an excellent experience at Wilson Hyundai Service Centre and wanted to give special praise to two outstanding members of the team.
Jessica at reception was absolutely wonderful- friendly, welcoming, and incredibly knowledgeable. She made the whole process smooth from the moment I walked in, keeping me informed and ensuring everything was handled professionally.
A big thank you as well to Nik, the engineer, who came out to speak with me directly. He took the time to explain the repair in clear, simple terms, making sure I understood exactly what the fault was and how it was fixed. His expertise and friendly manner really put me at ease.
Overall, the service I received was top-notch. Jessica and Nik are both a credit to the centre. Highly recommended!
18. helmikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Wilsons Epsom
Hi Aurora, thank you for taking the time to leave us your 5-star review. We are very happy to hear about your recent experience at our service centre and the service that you received from Jessica and Nik, we will make sure that we share your praise with them and the team. Thank you for the recommendation too, that really does mean a lot to us. If we can be of any further assistance, then please let us know. Best wishes, Wilsons
Do not go to near this dealership
I bought a secondhand car from Wilsons in November 2025. I noticed one of the brackets around a wing mirror wasn't fitted correctly so organised an appointment in December 2025 to have this and another issue repaired. They returned the car without fixing the mirror, which I advised them about before I left the carpark. In attempting to fix it there and then, they broke the wing mirror. It took them until February 2026 to get back to me and organised a replacement mirror. I arrived during my work time for the repair. Inwas subsequently told that they had ordered the wrong part, so I will need to attend, during my work time again away from my busy hospital, to get this fixed. This is utterly amateurish. It is a basic wing mirror repair. It is a matter of ordering a mirror to fix a particular make and model of car. They know that already because they sold it to me. If Wilsons cannot be trusted to fix this, they cannot be trusted to touch my car at all (clearly, given that THEY caused the damage in the first place). It is not the first time that I have brought my car to Wilsons and that have damaged ine thing while repairing another. Utterly, itterly incompetent.
19. helmikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Wilsons Epsom
Hi Mr Friday, we are sorry to see your review. Just to let you know that this has been passed across to the necessary team internally to look into this for you. We will update our response once we have a further update for you. Many thanks, Wilsons
Very polite and helpful
Very polite and helpful. Fast and efficient. Dealt with a lovely young lady called Lucy, she took the time to make sure I was happy and settled with my new vehicle before driving off. Pleasant hand over would definitely recommend.
18. helmikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Wilsons Epsom
Hi Shemaine, thank you for taking the time to leave us your 5-star review. We are very happy to hear about the service that you received from Lucy upon your recent experience with our dealership. We will make sure that we pass across your kind words to her as it will absolutely make her day! Thank you for choosing Wilsons and we hope that you enjoy your new car for a long time to come. Best wishes, Wilsons
Great experience buying my Renault 5 at Willson's
Great experience buying my Renault 5 e-tec from Wilson's.
Staff were efficient friendly and supporting without beinf pushy
Particular mention should go to Thomas ScammelL who went above and beyond in his support
a very positive experience.
10. helmikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Wilsons Epsom
Hi Robert, thank you for taking the time to leave us your excellent review. We are delighted to hear about your recent experience at our dealership and the service that you received from Tom - we will make sure that we share your praise with him! Thank you for choosing Wilsons and we hope that you enjoy your wonderful new Renault 5. If we can be of any further assistance, then please do not hesitate to contact us. Best wishes, Wilsons
I was very pleased with the service.tha…
I was very pleased with the service.tha sales person was very efficient helpful and kind.
18. helmikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Wilsons Epsom
Hi Rajen, thank you for taking the time to leave us your excellent review. We are very happy to hear about your recent experience at our showroom. Thank you for choosing Wilsons and we hope that you enjoy your new car for a long time to come. Best wishes, Wilsons
The whole experience has been smooth…
The whole experience has been smooth from start to finish. Excellent customer service. Thank you
17. helmikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Wilsons Epsom
Hi Cameron, thank you for taking the time to leave us your excellent 5-star review, we truly appreciate it. We are delighted to hear that your entire car buying journey with us was a smooth experience with excellent customer service. We will make sure that we share your kind praise with the team. Thank you for choosing Wilsons, if we can be of any further assistance then please let us know. Best wishes, Wilsons
Perfect
Great service found us the best deal that we could have ever imagine so kind and friendly to talk to made my day
17. helmikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Wilsons Epsom
Hi Levi, thank you for taking the time to leave us your 5-star review. We are delighted to hear about your experience at our showroom and the service that you received from the team - we will make sure that we share your feedback with them. Thank you for choosing Wilsons and we hope that you enjoy your new car. Best wishes, Wilsons
Sam did a wonderful job with our new…
Sam did a wonderful job with our new lease car. He was helpful, really knowledgable and got us an even better deal than we started with! Can’t recommend enough.
17. helmikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Wilsons Epsom
Hi Vivien, thank you for taking the time to leave us your 5-star review. We are very happy to hear about your recent experience at our showroom and the service that you received from Sam, we will make sure that we share your praise with him. Thank you for choosing Wilsons and for recommending us too. If we can be of any further assistance, then please let us know. Best wishes, Wilsons
Fiat 500
It was very easy to do. No hassle. Henry and Mike made it simple.
16. helmikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Wilsons Epsom
Hi Joanna, thank you for taking the time to leave us your 5-star review. We are delighted to hear about the service that you received from both Henry and Mike and will make sure that we share your very kind praise with them. Thank you for choosing Wilsons and we hope that you are enjoying your Fiat 500. Best wishes, Wilsons
Good customer service Taylor very good…
Good customer service Taylor very good and helpful
15. helmikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Wilsons Epsom
Hi Phillip, thank you for taking the time to leave us your 5-star review. We are delighted to hear that you were really happy with the service that you received from Taylor, we will make sure that we share your praise with him. Thank you for choosing Wilsons and if we can be of any further assistance, then please let us know. Best wishes, Wilsons
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