Met today with HARRY H for an informal chat about finding a car for our Grand daughter who is nearly 17 and buying her first car. He was super helpful, guided us through a few different options nd t... Näytä lisää
Yritys on vastannut
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
We had excellent service from Mick. He was so patient and helpful. After several unsuccessful trips to various used car showrooms with no joy, Mick helped my husband and I find just what we were l... Näytä lisää
Yritys on vastannut
Matthew was exceptional in how he dealt with my daughter buying her car. No pressure whatsoever along with being professional and courteous. One of the best car sales people I've ever come across i... Näytä lisää
Brilliant customer service from Sam and Olly. Explained everything perfectly and made the whole process appear simple and pain free. Many thanks for their support.
Yritys on vastannut
Yrityksen tiedot
Yrityksen kirjoittama
Wilsons Epsom is one of the UK's largest family-owned new and used car dealerships, proudly serving customers across Surrey, London, Sussex, Kent and the South East for over 120 years. Based in Epsom, we offer an extensive selection of new cars, approved used cars, electric vehicles (EVs), hybrid cars and commercial vehicles from many of the world's leading automotive brands. We proudly represent new car sales for Chery, Citroen, Dacia, Hyundai, Leapmotor, MG, Peugeot, Renault and Vauxhall. Whether you're looking to buy a new car, find a quality used car, arrange flexible car finance, part exchange your current vehicle or book a vehicle service, our experienced team is committed to making every stage of your journey straightforward, transparent and enjoyable. Our state-of-the-art dealership provides manufacturer-approved servicing, MOT testing, genuine parts and vehicle repairs carried out by trained technicians using the latest diagnostic equipment. From routine maintenance to aftersales support, we're dedicated to helping keep your vehicle performing at its best. At Wilsons Epsom, customer satisfaction is at the heart of everything we do. We believe in honest advice, competitive pricing and exceptional service, which is why we value every customer review. Your feedback helps us continually improve and ensures we deliver the high standards our customers expect. If you've recently purchased a car, visited our showroom or used our servicing, MOT or repair facilities, we'd love to hear about your experience. Your Trustpilot review not only helps us improve but also helps future customers choose a trusted car dealership with confidence. Why choose Wilsons Epsom? - One of the UK's largest family-owned car dealerships. - Over 120 years of automotive experience Wide range of new and approved used cars Electric, hybrid, petrol and diesel vehicles available. - Competitive car finance and part exchange options. - Manufacturer-approved servicing, MOTs and repairs. - Friendly, knowledgeable and customer-focused team. - Conveniently located in Epsom, Surrey, serving customers across London and the South East. Thank you for choosing Wilsons Epsom. We appreciate every review and look forward to welcoming you again.
Yhteystiedot
Kiln Lane, KT17 1DH, Epsom, Yhdistynyt kuningaskunta
- +441372736000
- marketingdept@wilsons.co.uk
- www.wilsons.co.uk
4,6
Erinomainen
2 t. arvostelua
Ei viimeaikaisia arvostelupyyntöjä
Tämä yritys ei ole pyytänyt asiakkailtaan arvosteluja viime aikoina, joten arvostelut eivät välttämättä anna kattavaa kokonaiskuvaa
On vastannut 100 %: iin saamistaan huonoista arvosteluista
Vastaa yleensä 48 tunnin sisällä
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Good customer service Taylor very good…
Good customer service Taylor very good and helpful
15. helmikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Wilsons Epsom
Hi Phillip, thank you for taking the time to leave us your 5-star review. We are delighted to hear that you were really happy with the service that you received from Taylor, we will make sure that we share your praise with him. Thank you for choosing Wilsons and if we can be of any further assistance, then please let us know. Best wishes, Wilsons
Mathew was very helpful in helping me…
Mathew was very helpful in helping me choose the right car
11. helmikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Wilsons Epsom
Hi Eunice, thank you for taking the time to leave us your 5-star review. We are very happy about the service that you received from Matthew, we will make sure that we share your praise with him. Thank you for choosing Wilsons, if we can be of any further assistance, then please let us know. Best wishes, Wilsons
Jodie has excellent knowledge and her…
Jodie has excellent knowledge and her customer service is perfect - I’d recommend anyone to see her for a car!
7. helmikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Wilsons Epsom
Hi Carolyn, thank you for taking the time to leave us your 5-star review. We are delighted to hear that you were really happy with the service that you received from Jodie, we will be sure to share your kind words with her. Thank you for choosing Wilsons and if we can be of any further assistance, then please let us know. Best wishes, Wilsons
It was excellent and very quick for…
It was excellent and very quick for finance care
6. helmikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Wilsons Epsom
Hi Abdul, thank you for taking the time to leave us your review. If we can be of any further assistance, then please let us know. Best wishes, Wilsons
Jodie was great with every question I…
Jodie was great with every question I had and did everything she could to make sure I was happy with my car.
3. helmikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Wilsons Epsom
Hi James, thank you for taking the time to leave us your 5-star review. We are very happy to hear about the service that you received from Jodie - we will make sure that we share your very kind praise with her. Thank you for choosing Wilsons and we hope that you enjoy your new car for a long time to come. Best wishes, Wilsons
Very good ex excellent service
5. helmikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Wilsons Epsom
Hi Deborah, thank you for taking the time to leave us your 5-star review. We are very happy to hear that you found the service to be excellent - we will definitely make sure that we share your praise with the team. Thank you for choosing Wilsons, if we can be of any further assistance then please let us know. Best wishes, Wilsons
An older couple upgrading a choice of Nissan
As an older couple upgrading our Nissan Micra to a much more modern Nissan, we found Jodi was very patient in explaining the different options of RAC cover and other deals in the welcome pack. She Thanks allowed each of us to take turns in the test drive and was enthusiastic and efficient in explaining the different controls on the dashboard. Thanks for your service.
3. helmikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Wilsons Epsom
Hi Jonathon, thank you for taking the time to leave us your review. We are very happy to hear that you were delighted with the service that you received from Jodie, we will make sure to share your very kind praise both with Jodie and her manager. Thank you for choosing Wilsons, if we can be of any further assistance, then please let us know. Best wishes, Wilsons
Amazing service 😃
Jodie is absolutely amazing in providing help and support during the process of collecting my new car from start to finish. I appreciated the little chats inbetween waiting times, Jodie gave grace with my situation on rearranging different dates for collection for when it was best suited for me. Thank you again!
4. helmikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Wilsons Epsom
Hi Carlie, thank you for taking the time to leave us your excellent review. We are very happy to hear about your recent experience here at Wilsons and the service that you received from Jodie - we will be sure to share your kind words with her. Thank you for choosing Wilsons and we hope that you enjoy your lovely new car for a long time to come. Best wishes, Wilsons
Jodie was amazing
Jodie was amazing
Supported me with my purchase
Throughout the process
Thank you ❤
4. helmikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Wilsons Epsom
Hi there, thank you for taking the time to leave us your excellent 5-star review. We are delighted to hear that you received an excellent service from Jodie, we will be sure to share your praise with her as it will absolutely make her day! Thank you for choosing Wilsons, if we can be of any further assistance, then please let us know. Best wishes, Wilsons
A brillant car sold by an equally brilliant salesman, Freddie Sibley
I had searched for the best price for my new Renault pop-yellow 5 and as this was my first NEW car in 33 years I was determined to enjoy 'the ride'. After two poor pre-sales with other dealers, I spoke to Freddie and that was it. A well informed knowledgable and clear understanding of my requirements and despite my cancelling five pick-up dates, he still kept cool and remade the appointment happily. He even got me insurance cover as I sat in front of him on the sales day - in under ten minutes. As I said, A true asset to Wilson's and a very happy client! Caryl
2. helmikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Wilsons Epsom
Hi Caryl, thank you for taking the time to leave us your excellent 5-star review. We are very happy to hear about your recent experience at our showroom and the service that you received from Freddie, we will definitely make sure that we share your praise with him. Thank you for choosing Wilsons and we hope that you enjoy your stunning new Renault 5 for a long time to come. If we can be of any further assistance, then please let us know. Best wishes, Wilsons
Had a fantastic experience at Wilson’s
Had a fantastic experience at Wilson’s. I went there not really having a clue what I was looking for. I met Freddie who was absolutely brilliant - friendly, helpful, knowledgeable and not pushy at all. Such a refreshing experience. Before I knew it I was buying a car! (And it’s the perfect one for me!) The sale went through in less than a week and Nick was particularly helpful in sorting out the online paperwork. I would highly recommend Wilson’s
2. helmikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Wilsons Epsom
Hi Gill, thank you for taking the time to leave us your 5-star review. We are really happy to hear that Freddie was able to assist you in finding the right car for your needs, we hope that you enjoy the vehicle for a long time! We will also share your praise with Freddie as it will certainly make his day. Thank you for choosing Wilsons, if we can be of any further assistance, then please let us know. Best wishes, Wilsons
Sterling Customer service
Our car-buying journey took around three months, and it all started when we arrived at without an appointment, right at closing time, at Epsom Hyundai Wilson.
Despite it being closing time, Mihai welcomed us without any rush and really took the time to listen to what we were looking for. He helped us narrow things down, explained our options clearly, and introduced us to the Hyundai Kona Electric Ultimate, which quickly felt like the right fit for us.
We returned for a test drive just to be sure the Kona Ultimate was the one. Once again, Mihai took his time to give us a detailed walkthrough of the car and took us out for an unhurried, relaxed test drive, answering all our questions and making sure we were completely comfortable with our decision.
Over the next few months, we searched Hyundai dealerships across the country to find the right one, the right colour, mileage, and price. Throughout that time, we were in contact with Mihai dozens of times through calls and emails, even when it was clear we might end up buying elsewhere. Despite this, his support never wavered. He was consistently patient, honest, and genuinely helpful, and his customer service really stood out.
We nearly bought elsewhere, but in the end, it felt clear that buying from another dealer would have meant giving up the reassurance, comfort, and trust we’d built with Mihai at Wilsons. When the right car became available, he even agreed to a price match, which made the decision easy.
We’re absolutely delighted with the car, but what really made the difference was the experience. Mihai’s honesty, patience, and consistency over those three months built a level of trust that’s rare in car sales. In the end, buying elsewhere would have meant walking away from the reassurance and confidence we had with him at Wilsons and that simply wasn’t worth it. Mihai is a genuine asset to the team, and we wouldn’t hesitate to recommend him to anyone.
21. tammikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Wilsons Epsom
Hi there, thank you for taking the time to leave us your 5-star review. We are absolutely delighted to hear about your car buying journey with us here at Wilsons and the service that you received from Mihai. We will make sure that we share your praise with him, as it will absolutely make his day! Thank you for choosing Wilsons and we hope that you enjoy your lovely Hyundai Kona EV for a very long time to come. If we can be of any further assistance, please do not hesitate to contact us. Best wishes and happy motoring, Wilsons
Alex was amiable and very informative
Alex was amiable and very informative. It was really nice to have a hard sell
31. tammikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Wilsons Epsom
Hi Tom, thank you for taking the time to leave us your 5-star review. We are happy to hear about the service that you received from Alex, we will make sure that we share your praise with him. Thank you for choosing Wilsons and we hope that you enjoy your new car. Best wishes, Wilsons
Subah is brilliant!
He was super accommodating and he made everything very easy to understand. He made me and my partner laugh and I cannot thank him enough for making this process a lot easier for me!
30. tammikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Wilsons Epsom
Hi Hope, thank you for taking the time to leave us your 5-star review. We are very happy to hear about your recent experience at our showroom and the service that you received from Subah, we will make sure that we share your praise with him. Thank you for choosing Wilsons and we hope that you enjoy your new car for a long time to come. Best wishes, Wilsons
Excellent customer service throughout…
Excellent customer service throughout the process, going above and beyond to help me resolve communication problems with my insurance company.
Huge thanks to Tom for his help with the repair of my old car.
Gemma was excellent on the day I picked up my new car & even followed up with a call the next day.
Special mention goes to Khalid for whom nothing was too much trouble. He explained everything clearly, always responded swiftly to my questions and was polite and reassuring throughout. Your help was appreciated. Thank you!
29. tammikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Wilsons Epsom
Hi Marie, thank you for taking the time to leave us your 5-star review. We are very happy to hear about your recent experience at our showroom and the service that you received from Tom, Gemma and Khalid - we will be sure to share your very kind praise with them. Thank you for choosing Wilsons and we hope that you enjoy your wonderful new car for a long time to come. Best wishes and take care, Wilsons
Very nice and informative
Very nice and informative, set me up with the perfect car for me!
29. tammikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Wilsons Epsom
Hi Ryan, thank you for taking the time to leave us your 5-star review. We are delighted to hear that you were happy with the service that you received from the team. We hope that you enjoy your wonderful new car for a long time to come. Best wishes, Wilsons
Khalid & Gemma were amazing (great…
Khalid & Gemma were amazing (great team!), so helpful, friendly, relaxed and made the whole experience really easy and enjoyable. Have been to Khalid several times and he’s always professional and a genuine guy who does his best for the customer. Would highly recommend Khalid, and Gemma too, thank you.
26. tammikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Wilsons Epsom
Hi Valerie, thank you for taking the time to leave us your 5-star review. We are very happy to hear about the service that you received from both Khalid and Gemma, we will make sure that we share your kind praise with them. Thank you for continuing to choose Wilsons, it truly means a lot to us. If we can be of any further assistance, then please do not hesitate to contact us. Best wishes, Wilsons
Although I haven't bought the car yet
Although I haven't bought the car yet, but Keelen from MG who was showing me the cars was extremely helpful and efficient and the she was extremely helpful and kind !! We will be back next time.
26. tammikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Wilsons Epsom
Hi Cece, thank you for taking the time to leave us your 5-star review. We are very happy to hear about the service that you received from Keelin, we will make sure that we share your praise with her. We hope to see you again very soon. In the meantime, if we can be of any further assistance, then please do not hesitate to contact us. Best wishes, Wilsons
Brilliant experience with Kelvin buying a used Nissan Qashqai Hybrid
Kelvin was brilliant from start to finish helping me and my pregnant wife find a new family car. Very knowledgeable and helpful, patient and really wanted the best for us. Appreciate it team!
26. tammikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Wilsons Epsom
Hi Tim, thank you for taking the time to leave us your 5-star review. We are delighted to hear about your recent experience at our dealership and the service that you received from Kelvin, we will make sure that we share your praise with him. Thank you for choosing Wilsons and we hope that you enjoy your lovely Nissan Qashqai for a long time come. Best wishes, Wilsons
Grateful for the better experience
We didn’t have the best experience in the past, but Mihai at Wilson’s in Epsom completely changed that. He listened, kept us updated, and handled everything professionally. This time the service was genuinely much better—really appreciate his help.
23. tammikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Wilsons Epsom
Hi Leah, thank you for taking the time to leave us your 5-star review. We are delighted to hear that your recent experience at our showroom and the service that you received from Mihai has positively changed your perception of our company. We will certainly make sure to pass your very kind words across to Mihai, it will most definitely make his day! Thank you for choosing Wilsons and we hope that you enjoy your lovely new car for a long time to come. If we can be of any further assistance, then please do not hesitate to contact us. Best wishes, Wilsons
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