Met today with HARRY H for an informal chat about finding a car for our Grand daughter who is nearly 17 and buying her first car. He was super helpful, guided us through a few different options nd t... Näytä lisää
Yritys on vastannut
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
We had excellent service from Mick. He was so patient and helpful. After several unsuccessful trips to various used car showrooms with no joy, Mick helped my husband and I find just what we were l... Näytä lisää
Brilliant customer service from Sam and Olly. Explained everything perfectly and made the whole process appear simple and pain free. Many thanks for their support.
The staff at Wilson’s Renault were extremely helpful and responsive to my queries whether face-to-face, email or phone. Subah was great during the test drive, the sales paperwork and during the handov... Näytä lisää
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Yrityksen tiedot
Yrityksen kirjoittama
Wilsons Epsom is one of the UK's largest family-owned new and used car dealerships, proudly serving customers across Surrey, London, Sussex, Kent and the South East for over 120 years. Based in Epsom, we offer an extensive selection of new cars, approved used cars, electric vehicles (EVs), hybrid cars and commercial vehicles from many of the world's leading automotive brands. We proudly represent new car sales for Chery, Citroen, Dacia, Hyundai, Leapmotor, MG, Peugeot, Renault and Vauxhall. Whether you're looking to buy a new car, find a quality used car, arrange flexible car finance, part exchange your current vehicle or book a vehicle service, our experienced team is committed to making every stage of your journey straightforward, transparent and enjoyable. Our state-of-the-art dealership provides manufacturer-approved servicing, MOT testing, genuine parts and vehicle repairs carried out by trained technicians using the latest diagnostic equipment. From routine maintenance to aftersales support, we're dedicated to helping keep your vehicle performing at its best. At Wilsons Epsom, customer satisfaction is at the heart of everything we do. We believe in honest advice, competitive pricing and exceptional service, which is why we value every customer review. Your feedback helps us continually improve and ensures we deliver the high standards our customers expect. If you've recently purchased a car, visited our showroom or used our servicing, MOT or repair facilities, we'd love to hear about your experience. Your Trustpilot review not only helps us improve but also helps future customers choose a trusted car dealership with confidence. Why choose Wilsons Epsom? - One of the UK's largest family-owned car dealerships. - Over 120 years of automotive experience Wide range of new and approved used cars Electric, hybrid, petrol and diesel vehicles available. - Competitive car finance and part exchange options. - Manufacturer-approved servicing, MOTs and repairs. - Friendly, knowledgeable and customer-focused team. - Conveniently located in Epsom, Surrey, serving customers across London and the South East. Thank you for choosing Wilsons Epsom. We appreciate every review and look forward to welcoming you again.
Yhteystiedot
Kiln Lane, KT17 1DH, Epsom, Yhdistynyt kuningaskunta
- +441372736000
- marketingdept@wilsons.co.uk
- www.wilsons.co.uk
4,6
Erinomainen
2 t. arvostelua
Ei viimeaikaisia arvostelupyyntöjä
Tämä yritys ei ole pyytänyt asiakkailtaan arvosteluja viime aikoina, joten arvostelut eivät välttämättä anna kattavaa kokonaiskuvaa
On vastannut 100 %: iin saamistaan huonoista arvosteluista
Vastaa yleensä 48 tunnin sisällä
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Lucy was professional and very helpful
Lucy was professional, helpful, and a star.
12. maaliskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Wilsons Epsom
Hi Lisa, thank you for taking the time to leave us your review. We are very happy to hear about the service that you received from Lucy - we will definitely pass your praise to her. If we can be of any further assistance, then please let us know. Best wishes, Wilsons
Best customer service- thank you Lucy…
Best customer service- thank you Lucy and Rhys
12. maaliskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Wilsons Epsom
Hi China, thank you for taking the time to leave us your 5-star review. We will make sure that we share your praise with Lucy. Thank you for choosing Wilsons and we hope that you enjoy your new car for a long time to come. Best wishes, Wilsons
Great service
10. maaliskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Wilsons Epsom
Hi Calum, thank you for your 5-star review. If we can be of any further assistance, then please do not hesitate to contact us. Best wishes, Wilsons
Very helpful and professional.
11. maaliskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Wilsons Epsom
Hi Franco, thank you for your 5-star rveiew. We are very happy to hear that you found the team to be very helpful and professional. If we can be of any further assistance, then please do not hesitate to contact us. Best wishes, Wilsons
Excellent service from Lucy!
We had a great experience at the dealership thanks to Lucy. She was incredibly friendly, professional, and helpful from start to finish. Lucy took the time to answer all of our questions and made the whole process smooth and stress free. Her knowledge and genuine care really stood out, and she made us feel confident in our decision. Thank you, Lucy, for the excellent service! We really appreciate your help and would highly recommend you to anyone visiting the dealership!
11. maaliskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Wilsons Epsom
Hi Sarah, thank you for taking the time to leave us your 5-star review. We are very happy to hear about your recent experience at our dealership and the service that you received from Lucy, we will make sure that we share your very kind praise with her. Thank you for choosing WIlsons, if we can be of any further assistance, then please do not hesitate to contact us. Best wishes, Wilsons
Jack and Martin were really helpful and…
Jack and Martin were really helpful and honest during the whole process
11. maaliskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Wilsons Epsom
Hi Vishnu, thank you for taking the time to leave us your 5-star review. We are delighted to hear that you were happy with the service that you recevied from both Jack and Martin, we will make sure that we share your praise with them. Thank you for choosing WIlsons and if we can be of any further assistance, then please let us know. Best wishes, Wilsons
Harry butler was very helpful and…
Harry butler was very helpful and supportive and went the extra mile to help me purchase and lease hold the car and made the experience exiting and I will definitely be a loyal customer with Wilson’s and Lucy was helpful 😀
5. maaliskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Wilsons Epsom
Hi Keren, thank you for taking the time to leave us your 5-star review. We are delighted to hear about your recent experience at our dealership and the service that you received from Lucy, we will make sure that we share your praise with her. Thank you for choosing Wilsons, if we can be of any further assistance, then please let us know. Best wishes, Wilsons
Come to dealership and had a great…
Come to dealership and had a great experience. Very smooth transition.
Definitely recommend. Great service.
5. maaliskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Wilsons Epsom
HI Zack, thank you for taking the time to leave us your 5-star review and for your recommendation, that truly does mean a lot to us. If we can be of any further assistance, then please let us know. Best wishes, Wilsons
Mick is the best
Went to Wilson’s to just browse for a car had no idea what I wanted but a lovely man named Mick helped me and I found the perfect car for me. Highly recommend Wilson’s and especially Mick!
4. maaliskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Wilsons Epsom
Hi Chloe, thank you for taking the time to leave us your 5-star review. We are very happy to hear about your recent experience at our showroom and the service that you received from Mick, we will make sure that we share your praise with him. THank you for choosing Wilsons, if we can be of any further assistance, then please let us know. Best wishes, Wilsons
Great experience
Great experience, Sav has been truly amazing! Thank you Wilsons Epsom
3. maaliskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Wilsons Epsom
Hi Ulah, thank you for taking the time to leave us your 5-star review. We are delighted to hear about your recent experience at our showroom and the service that you received from Sav, we will make sure that we share your praise with him. If we can be of any further assistance, then please do not hesitate to contact us. Best wishes, Wilsons
Avoid
Avoid. Second time they cancelled my test drive. First time I had a message. Second time I was told once I was basically there, wasted 2 hours in the traffic for nothing. The car sold the day before…. But nobody informed me. Jack Zammit the person I was dealing with. Never again.
2. maaliskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Wilsons Epsom
Hi there, we are sorry to hear about your experience, this is not the standards that we expect to see. We always strive to provide the best possible service to all of our customers so are sorry to see that this wasn't the case here. I am going to kindly submit a request for further information, just so that we can obtain your full contact details and look into this further for you. Many thanks, Wilsons
Really nice experience meeting Mick…
Really nice experience meeting Mick today, very friendly, very helpful and made me feel very at ease test driving the Jeep Avenger today. Lovely that he also recommended the coffee machine too.
1. maaliskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Wilsons Epsom
Hi Justine, thank you for taking the time to leave us your 5-star review. We are delighted to hear about your recent experience at our dealership and the service that you received from Mick, we will make sure that we share your praise with him. Thank you for choosing Wilsons and if we can be of any further assistance, then please let us know. Best wishes, Wilsons
Friendly and professional staff
Friendly and professional staff. Matthew was responsive and straightforward in his responses.
28. helmikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Wilsons Epsom
Hi Victor, thank you for taking the time to leave us your 5-star review. We are delighted to hear about the service that you received from Matthew, we will make sure that we share your praise with him. Thank you for choosing Wilsons, if we can be of any further assistance, then please let us know. Best wishes, Wilsons
It was an unplanned visit
It was an unplanned visit. The staff were courteous and friendly with hard sell. We had a whole car cash budget but have come away with a great value EV that meets my wife’s needs.
28. helmikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Wilsons Epsom
Hi Richard, thank you for taking the time to leave us your 5-star review. We are very happy to hear about your recent experience at our showroom and the service that you received from the team. We hope that your wife enjoys her lovely new car. Best wishes, Wilsons
Very easy to deal with
Very easy to deal with, great communication and service
24. helmikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Wilsons Epsom
Hi Nick, thank you for taking the time to leave us your 5-star review. We are very happy to hear that you were happy with the service that you received upon your recent visit to our showroom. If we can be of any further assistance, then please let us know. Best wishes, Wilsons
Lucy - you were great
When we entered into Wilson’s, Lucy met us with a warm and professional manner. Lucy was incredibly clear on everything required of us and all timelines etc, it resulted in us purchasing a car straight away. Lucy is an asset to Wilson’s and I will be certainly recommending to others wanting to purchase a car.
27. helmikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Wilsons Epsom
Hi Yasmin, thank you for taking the time to leave us your 5-star review. We are very happy to hear about the service that you received from Lucy, we will make sure that we share your very kind praise both with Lucy and the team. Thank you for choosing Wilsons and we hope that you enjoy your new car for a long time to come. Best wishes, Wilsons
Great communication !amazing service
Great communication !amazing service
27. helmikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Wilsons Epsom
Hi Roxx, thank you for taking the time to leave us your 5-star review. We are very happy to hear about your recent experience at our showroom. If we can be of any further assistance, then please let us know. Best wishes, Wilsons
Great customer service
Great customer service. Made the process very straightforward and easy.
25. helmikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Wilsons Epsom
Hi Harry, thank you for taking the time to leave us your 5-star review and for choosing Wilsons. We are veru happy to hear that your buying journey with us was very straightforward. If we can be of any further assistance, then please let us know. Best wishes, Wilsons
Vastaus yritykseltä Wilsons Epsom
Hi Karen, thank you for your 5-star review and for choosing Wilsons. If we can be of any further assistance, then please let us know. Best wishes, Wilsons
Unexplained price increase
Enquired about a new van I saw advertised on Auto trader at a specific price, spoke to the sales person regarding purchasing the van, only to be told that price was now 2k more than I saw advertised on Auto trader. This is very misleading and not good practice from this company. Buyers beware .
23. helmikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Wilsons Epsom
Hi Matt, thank you for bringing this to our attention. We’re genuinely sorry to hear about your experience and understand how frustrating it must have been to see a different price from the one you initially viewed.
We’d like to clarify that our vehicle prices can occasionally change due to updates in preparation work, added features, market adjustments, or corrections to listings. That said, we absolutely agree that pricing should always be clear and transparent, and we apologise if this wasn’t communicated clearly at the time of your enquiry.
This is certainly not intended to mislead anyone. We value honesty and transparency in all our dealings, and your feedback helps us review how we manage and update our listings across platforms like Auto Trader to avoid situations like this in future.
We would welcome the opportunity to look into this further and better understand exactly what happened. Please feel free to contact us directly at vansales@wilsons.co.uk so we can review the timeline and see if we can resolve this for you.
Many thanks, the Loads of Vans Team
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