Met today with HARRY H for an informal chat about finding a car for our Grand daughter who is nearly 17 and buying her first car. He was super helpful, guided us through a few different options nd t... Näytä lisää
Yritys on vastannut
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
We had excellent service from Mick. He was so patient and helpful. After several unsuccessful trips to various used car showrooms with no joy, Mick helped my husband and I find just what we were l... Näytä lisää
Brilliant customer service from Sam and Olly. Explained everything perfectly and made the whole process appear simple and pain free. Many thanks for their support.
The staff at Wilson’s Renault were extremely helpful and responsive to my queries whether face-to-face, email or phone. Subah was great during the test drive, the sales paperwork and during the handov... Näytä lisää
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Yrityksen tiedot
Yrityksen kirjoittama
Wilsons Epsom is one of the UK's largest family-owned new and used car dealerships, proudly serving customers across Surrey, London, Sussex, Kent and the South East for over 120 years. Based in Epsom, we offer an extensive selection of new cars, approved used cars, electric vehicles (EVs), hybrid cars and commercial vehicles from many of the world's leading automotive brands. We proudly represent new car sales for Chery, Citroen, Dacia, Hyundai, Leapmotor, MG, Peugeot, Renault and Vauxhall. Whether you're looking to buy a new car, find a quality used car, arrange flexible car finance, part exchange your current vehicle or book a vehicle service, our experienced team is committed to making every stage of your journey straightforward, transparent and enjoyable. Our state-of-the-art dealership provides manufacturer-approved servicing, MOT testing, genuine parts and vehicle repairs carried out by trained technicians using the latest diagnostic equipment. From routine maintenance to aftersales support, we're dedicated to helping keep your vehicle performing at its best. At Wilsons Epsom, customer satisfaction is at the heart of everything we do. We believe in honest advice, competitive pricing and exceptional service, which is why we value every customer review. Your feedback helps us continually improve and ensures we deliver the high standards our customers expect. If you've recently purchased a car, visited our showroom or used our servicing, MOT or repair facilities, we'd love to hear about your experience. Your Trustpilot review not only helps us improve but also helps future customers choose a trusted car dealership with confidence. Why choose Wilsons Epsom? - One of the UK's largest family-owned car dealerships. - Over 120 years of automotive experience Wide range of new and approved used cars Electric, hybrid, petrol and diesel vehicles available. - Competitive car finance and part exchange options. - Manufacturer-approved servicing, MOTs and repairs. - Friendly, knowledgeable and customer-focused team. - Conveniently located in Epsom, Surrey, serving customers across London and the South East. Thank you for choosing Wilsons Epsom. We appreciate every review and look forward to welcoming you again.
Yhteystiedot
Kiln Lane, KT17 1DH, Epsom, Yhdistynyt kuningaskunta
- +441372736000
- marketingdept@wilsons.co.uk
- www.wilsons.co.uk
4,6
Erinomainen
2 t. arvostelua
Ei viimeaikaisia arvostelupyyntöjä
Tämä yritys ei ole pyytänyt asiakkailtaan arvosteluja viime aikoina, joten arvostelut eivät välttämättä anna kattavaa kokonaiskuvaa
On vastannut 100 %: iin saamistaan huonoista arvosteluista
Vastaa yleensä 48 tunnin sisällä
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Vastaus yritykseltä Wilsons Epsom
Hi Tessa, thank you for your review, if we can be of any further assistance, then please let us know. Best wishes, Wilsons
Read and be aware
Read and be aware.
I purchased a car from this dealership recently. The car seemed fine at first, but soon started presenting issues. I wrote back, wanting to return the car, Under the Consumer Rights Act 'short-term right to reject', if unsatisfactory. This was immediately rejected by them and wanted the car seen by their technicians. I knew they would try everything to not have the car back.
I took the car to an independent garage. He drove the car for a few miles and found it to be unfit and not smooth. He told me to either take the car back or take it to a main dealer where their qualified technicians can use specific diagnostic tools to check (an expensive service at my own cost). I eventually got rid of the car. An expensive and stressful ordeal.
Be very, very careful. Avoid completely.
7. maaliskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Wilsons Epsom
Hi there, we are sorry to hear about your experience. Here at Wilsons, we always try to strive to give our customers the best service possible so are not happy to hear that this wasn't the case. Unfortunately, we are not able to find you on our system so I am going to very kindly send a request for further information so that we are able to look into this for you, Many thanks, Wilsons
Mike was really helpful when we purchased our new MG ZS
Mike was really helpful when we purchased our MG ZS. He was very informative and friendly and answered all our questions. The personalised videos provided before we visited were also really useful.
3. huhtikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Wilsons Epsom
Hi Sam, thank you for taking the time to leave us your 5-star review. We are delighted to hear about the service that you received from Mike, we will be sure to share your praise with him. THank you for choosing WIlsons and we hope that you enjoy your lovely MG ZS for a long time to come. Best wishes and happy motoring, Wilsons
I had such a lovely experience picking…
I had such a lovely experience picking up my new Peugeot 5008 at Wilson Epson. The car itself is absolutely gorgeous, spacious, smooth to drive, and packed with features that make every journey feel a bit more special. I’m genuinely so happy with it.
What made everything even better was Jodie Barker, who was amazing from start to finish. She was friendly, patient, and really took the time to make sure I felt comfortable and excited about my choice. Nothing felt rushed or pushy, just genuine care and enthusiasm.
Overall it was such an easy and enjoyable experience, and I couldn’t recommend Wilson Epson and especially Jodie more. Thank you for making it all feel so seamless
30. maaliskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Wilsons Epsom
Hi Ginsara, thank you for taking the time to leave us your 5-star review. We are very happy to hear about your recent experience at our dealership and the service that you received from Jodie, we will make sure that we share your kind praise with her. Thank you for choosing Wilsons and we hope that you continue to enjoy your lovely Peugeot 5008 for a long time to come. Best wishes, Wilsons
Alex has been super helpful in…
Alex has been super helpful in informing me of the options that are available to me. I shall be back to him very soon.
30. maaliskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Wilsons Epsom
Hi David, thank you for taking the time to leave us your 5-star review. We are delighted to hear about your recent experience at our showroom and the service that you received from Alex, we will be sure to share your praise with him. We hope that you enjoy your new car for a long time to come. Best wishes, Wilsons
Hi we were greeted by a lovely man…
Hi we were greeted by a lovely man called Maddox what a wonderful man so helpful just wanted to say what a credit to your company many thanks Daniel finch
28. maaliskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Wilsons Epsom
Hi Daniel. thank you for taking the time to leave us your 5-star review. We are very happy to hear about the service that you received from Maddox, we will make sure that we share your praise with him. Thank you for choosing WIlsons, if we can be of any further assistance, then please do let us know. Best wishes, Wilsons
Alex was really helpful and made the…
Alex was really helpful and made the whole process of buying our new car very easy. He answered all of our questions. The whole experience was really quick and very professional. I would highly recommend Alex and Wilson’s to anyone I know who wanted to buy a new car. Great customer service!
28. maaliskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Wilsons Epsom
Hi Pauline, thank you for leaving us your 5-star review. We are very happy to hear about your recent experience at our dealership and the service that you received from Alex, we will make sure that we share your very kind praise with him. Thank you for choosing WIlsons, if we can be of any further assistance, then please let us know. Best wishes, Wilsons
Excellent attention to detail and…
Excellent attention to detail and patience with my questions
28. maaliskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Wilsons Epsom
Hi, thank you for taking the time to leave us your review. We are glad to hear that you are happy with the service provided. If we can be of any further assistance, please let us know. Best wishes, Wilsons
Genuinely the worst experience I have…
Genuinely the worst experience I have ever had. Multiple issues with communication and being over priced for servicing, fixing issues related to car. Was quoted £6k for fixtures, however upon questioning to understand the issue and gaining additional advice elsewhere, the total cost paid was £2k. Updated the mileage on my car on the DVLA website incorrectly by quoting an additional 25000 miles - told me on numerous occasions it was fixed and still an issue today therefore unable to sell car. Lastly, missed an oil leak during the service, again causing potential harm to me and my family by being under the impression the service was complete. No customer service whatsoever. Awful.
28. toukokuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Wilsons Epsom
Hi, thank you for submitting your review. Your review will be passed on to management to be looked into. Thank you, Wilsons
Recommend
Alexander was very helpful without being ‘pushy’. He had full knowledge of the product, I would 100% recommend him.
26. maaliskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Wilsons Epsom
Hi, thank you for taking the time to leave us your review. We are glad to hear that you are happy with the service provided. If we can be of any further assistance, please let us know. Best wishes, Wilsons
Jodie at Wilson’s
Jodie was very helpful and answered all our questions from 1st seeing the car to buying it
27. maaliskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Wilsons Epsom
Hi, thank you for taking the time to leave us your review. We are glad to hear that you are happy with the service provided. If we can be of any further assistance, please let us know. Best wishes, Wilsons
Jodie absolutely the best…
Jodie went above and beyond with everything . Nothing was too small.
Jodie is very professional, polite and an absolute lovely lady.
Would high recommend her to anyone.
27. maaliskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Wilsons Epsom
Hi, thank you for taking the time to leave us your review. We are glad to hear that you are happy with the service provided. If we can be of any further assistance, please let us know. Best wishes, Wilsons
Vastaus yritykseltä Wilsons Epsom
Hi Pankaj, thank you for taking the time to leave us your review. We are very happy to hear that you are happy with the service that you received and your car too. If we can be of any further assistance, then please let us know. Best wishes, Wilsons
Hassle-free, great experience!
Had a fab experience with Freddie Sibley. He guided me through the whole process and made it super uncomplicated and simple. I’m really happy with the car we selected and would highly recommend Wilsons in Epsom! Thank you Freddie ☺️
6. helmikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Wilsons Epsom
Hi Clara, thank you for taking the time to leave us your review. We are delgihted to hear about your recent experience at our showroom and the service that you received from Freddie, we will be sure to share your praise with him. Thank you for choosing Wilsons and we hope that you enjoy your new car for a long time to come. Best wishes, Wilsons
Vastaus yritykseltä Wilsons Epsom
Hi, thank you for taking the time to leave us your 5-star review. Best wishes, Wilsons
Jodie is amazing
Jodie is amazing. Accommodated all of my quirky needs, from getting the car allocated and ready in time for my son’s birthday to making it really special and letting me put a bow on the car. Everything was very straightforward and seamless.
Thanks Jodie!!
16. maaliskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Wilsons Epsom
Hi Gemma, thank you for taking the time to leave us your 5-star review. We are delighted to hear about your recent experience at our dealership and the service that you received from Jodie, we will make sure that we share your praise both with Jodie and the team. Thank you for choosing Wilsons, if we can be of any further assistance, then please do not hesitate to contact us. Best wishes, Wilsons
No pressure
Had a really excellent, no pressure experience at Wilson's. Harry was such a lovely salesperson - calm, friendly, informative and very patient. It was really refreshing to have a salesperson who was not pushy, and seemed really genuine in his efforts to find the right car for me! Thank you
28. helmikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Wilsons Epsom
Hi Joanna, thank you for taking the time to leave us your 5-star review. We are very happy to hear about your recent experience at our showroom and the service that you recevied from Harry, we will make sure to share your kind praise both with Harry and the team. Thank you for choosing Wilsons, if we can be of any further assistance, then please do not hesitate to contact us. Best wishes, Wilsons
Amazing service from the Wilson’s team…
Amazing service from the Wilson’s team as always
15. maaliskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Wilsons Epsom
Hi Andy, thank you for taking the time to leave us your 5-star reivew. If we can be of any further assistance, then do please let us know. Best wishes, Wilsons
5 star service
Lucy has been very helpful, 5 star service from start to finish
13. maaliskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Wilsons Epsom
Hi Louis, thank you for your 5-star review. We will make sure that we share your praise with Lucy. Thank you for choosing Wilsons, if we can be of any further assistance, then please do not hesitate to let us know. Best wishes, Wilsons
Pleased with my new van
Glenn at Loads of Vans knew exactly what I was looking for and my max budget . Came up with an excellent solution, so far very happy with purchase .
12. maaliskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Wilsons Epsom
HI Michael, thank you for taking the time to leave us your reveiew. We are vey happy to hear about the service that you received from Glenn, we will make sure that we share your praise with him. If we can be of any further assistance, then please let us know. Best wishes, Wilsons
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