My overall experience could not be better with WestendDj! I ordered a new gigbar with next day delivery, there was an issue with stock and the customer service team moved heaven and earth to help... Näytä lisää
Yritys on vastannut
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
Westend DJ was brilliant, I ordered my XDJ-AZ and Decksaver and it was delivered free of charge the next day. Everything was packaged well so no issues there. Really easy website and integrated financ... Näytä lisää
Yritys on vastannut
Amazing prompt service. All staff were quick to resolve issues no matter the query. Highly recommend ! Great deal received via the phone on my Technics decks despite the original online order not bein... Näytä lisää
Yritys on vastannut
Good value Microphones and work as expected. Would be 5 stars except item was not in stock so had to wait but website said 48 hour delivery. BUT still good value and equipment.
Yritys on vastannut
Yrityksen tiedot
Yrityksen kirjoittama
DJ and music production equipment for DJs and producers from West End DJ, London's DJ store offering DJ equipment at the lowest prices with 0% finance available over 18 months (subject to status). We offer DJ equipment deals with free next day delivery in the UK on orders over £50
Yhteystiedot
10-12 Hanway Street, W1T 1UB, London, Yhdistynyt kuningaskunta
- 02082086988
- info@westenddj.co.uk
- www.westenddj.co.uk
4,8
Erinomainen
2 t. arvostelua
Pyytää asiakkailta arvosteluja
Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja
On vastannut 100 %: iin saamistaan huonoista arvosteluista
Vastaa yleensä 48 tunnin sisällä
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
I ordered and paid.
I ordered and paid. I was told when it would arrive...... and it did! That's all I require from an online purchase. Brilliant 👏.
9. helmikuuta 2026
Vastaus yritykseltä WestendDJ Ltd
Thanks for your review Duncan.
Best regards
Gavin
Go anywhere else!!
Terrible customer service, if you order for next day delivery it doesn’t come if you want a refund they make it as hard as possible to get one if I was you I’d recommend anywhere else but here. I’m still waiting on my refund 2 weeks on and the order I ordered is 10 minutes away from me as they used DPD as delivery service but it’s down to westend dj to get in contact with DPD to get there parcel but still have not but I would shop elsewhere
2. helmikuuta 2026
Vastaus yritykseltä WestendDJ Ltd
Hi Steven,
I've checked the notes for your order and can see that you completed the checkout at 7:39pm on Friday January 30th. As this was after our delivery cut off, we picked and packed the goods on Monday February 2nd for dispatch but DPD did not collect from us until Tuesday February 3rd.
After your item had been collected by DPD you contacted us on February 3rd and the notes on file indicate that you wished to switch to two alternative products and so we requested that DPD return the shipment to us so that we could facilitate this change.
We have since cancelled your order with us an issued a refund. Westend DJ requested that DPD return the shipment to consignor on both February 3rd and again on February 6th as the shipment was moving backwards and forwards through the courier network.
Occasionally our courier partners can slip up, and we have to take responsibility for this, although DPD has still not returned the goods to us - we have issued a refund as requested. We're sorry for any inconvenience caused.
Best regards
Gavin
Great price
Great price. Fast delivery. Really love the product. Fantastic service
21. tammikuuta 2026
Vastaus yritykseltä WestendDJ Ltd
Thanks for your review Matt.
Best regards
Gavin
Item not delivered and no contact
Item not delivered to my door, not even a ring on my doorbell and instead of even a phonecall, was taken miles to a Superstore, instead of two closer drop-off points.
As I dont drive and have no photo ID I cant get said package so I guess thats money down the drain.
2. helmikuuta 2026
Vastaus yritykseltä WestendDJ Ltd
Hi,
Sorry to hear that your delivery hasn't been delivered to your door. I've checked back through the order details and can see that there's no phone number provided, this means that all of the delivery information has been communicated by email and I can't give you a call to get things resolved.
As the item is still at the pick-up store, we can have it returned back to us and attempt delivery again, I'll drop you an email today to work out a solution as I can't find any other communication from you relating to this.
Best regards
Gavin
Great customer experience
Bought the XDJ AZ - but it was defective (not their fault!). Westend DJ quickly organised a courier to collect the unit and I had a replacement sent to me within a week. Really happy with the customer service.
16. tammikuuta 2026
Vastaus yritykseltä WestendDJ Ltd
Thanks for your review Simon, sorry to hear that you received a defective unit but I'm glad we were able to get a replacement sorted for you.
Best regards
Gavin
good service
16. tammikuuta 2026
Vastaus yritykseltä WestendDJ Ltd
Thanks for your review Jamie.
Best regards
Gavin
Vastaus yritykseltä WestendDJ Ltd
Thank you for your review.
Best regards
Gavin
Excellent service once again
Products, prices, service and delivery all excellent.
It’s not my 1st order from West End DJ and won’t be my last. Thank you.
15. tammikuuta 2026
Vastaus yritykseltä WestendDJ Ltd
Thank you for your continued custom and taking the time to write this review.
Best regards
Gavin
Great online service
Great online service. Very quick delivery and the communication from start to finish was brilliant
29. tammikuuta 2026
Vastaus yritykseltä WestendDJ Ltd
Thanks for your review Neil.
Best regards
Gavin
Asked for some advice
Asked for some advice. Got a professional answer. So I ordered the item super fast delivery.
Just what I needed.
Thank you.
28. tammikuuta 2026
Vastaus yritykseltä WestendDJ Ltd
Thanks for your review Thomas.
Best regards
Gavin
Great service
Great service. Received my order quickly and in perfect condition. Would order from them again.
27. tammikuuta 2026
Vastaus yritykseltä WestendDJ Ltd
Thank you for your review Piers.
Best regards
Gavin
Vastaus yritykseltä WestendDJ Ltd
Thanks for your review Scott.
Best regards
Gavin
Great Service and supper fast delivery
Great Service and supper fast delivery, will not hesitate to use these guys guys again,
12. tammikuuta 2026
Vastaus yritykseltä WestendDJ Ltd
Thank you for your custom and taking the time to leave a review Carl.
Best regards
Gavin
A great service very efficient and with…
A great service very efficient and with s superb product at hhd enc of it many thank.
26. tammikuuta 2026
Vastaus yritykseltä WestendDJ Ltd
Thanks for your review Richard.
Best regards
Gavin
The Reloop RP7 is a perfect turntable…
The Reloop RP7 is a perfect turntable to show of my 7inc records when playing them, nice build and look nice as well. Nice and easy purchase from WestendDJ with no problems. Thanks
2. tammikuuta 2026
Vastaus yritykseltä WestendDJ Ltd
Thanks for your review Danny - enjoy the RP7.
Best regards
Gavin
Superfast despatch & delivery.
Good product at best price I could find. Fast despatch and delivery. Who could ask for more?
24. marraskuuta 2025
Vastaus yritykseltä WestendDJ Ltd
Thanks for your review Vanessa.
Best regards
Gavin
Superfast delivery of DJ Mixer (day after release!)
I ordered the new Rane System One the day after release. It was after 6pm and the guys sent it strait away. It was with me the very next day! They did not have a travel case in stock but sent me information on the comparable cases so I could find one elsewhere. I highly recommend this company and will use them for all future purchases for my music business.
20. tammikuuta 2026
Vastaus yritykseltä WestendDJ Ltd
Thank you for your custom and taking the time to leave a review Samuel.
Best regards
Gavin
Vastaus yritykseltä WestendDJ Ltd
Thanks for your review Jason.
Best regards
Gavin
Vastaus yritykseltä WestendDJ Ltd
Thanks for your review Darren.
Best regards
Gavin
Excellent customer service
Excellent customer service. Delivered on time. Fantastic product I have not stopped using control sticker lock vinyl since it arrived. Thank you 🤩
Kind regards
Paul (DJ Madhatter)
19. tammikuuta 2026
Vastaus yritykseltä WestendDJ Ltd
Thanks for your review Paul.
Best regards
Gavin
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