Ubisoft Arvostelua 

I bought the Just Dance 2026 from the Nintendo store for my Nintendo Switch Oled. It is ridiculous that they request you to strictly log in to play a game you can easily play offline. I tried loggin in and they blocked my device because I put my password wrong twice... I waited 24 hours to try again and when I did it, it redirected me to a captcha that's impossible to solve with the Joy-cons.
It was a website!!
I contacted Ubisoft support and they made me send a 2-minute video and answer the same questions several times before ghosting me.

I discovered their Discord support channel where people share their issues and tips. I tried all the tips that folks shared (Because the ones from the ubisoft support team were useless) and nothing worked.

I ended up requesting a refund from Nintendo, which was approved as the game was literally unplayable.

It is a shame how Ubisoft is ruining the gaming industry...

Would love to give this a zero,

The absolute worst game launcher I have ever had the displeasure of using. The list would be too large to write, a company as large as Ubisoft needs to do way better. Literally makes me not want to play any Ubisoft games purely because of how bad it is.

i cant launch AC Unity for 2 days, i can play other games without issues

Ubisoft Support kann meinen Account mit abgelaufenen Passwort nicht wiederherstellen, sie haben meine neue Mailadresse einfach einam anderen Account aus Columbien hinzugefügt. Jetzt ist der Account eines anderen Spielers ebenfalls Weg. Supportanfragen drehen sich seit fünf Tagen im Kreis.

not only do they not support games but older games are always crashing after 20 minutes, we still paid money for these games.

this is a scam and i will NEVER support this company again.

I am extremely disappointed with Ubisoft's customer support. While their games can be enjoyable, the post-purchase support experience has been frustrating.

I encountered an account-related issue with a game I purchased, and despite providing the necessary information, the support process was slow, repetitive, and unhelpful. It often felt like I was receiving automated responses rather than genuine assistance. Resolving even a simple issue took far longer than it should have, with little communication or accountability from the support team.

For a company of Ubisoft's size, I expected a much better customer service experience. Customers who have already paid for a product deserve timely responses, clear communication, and effective solutions. Unfortunately, Ubisoft's support failed to meet those expectations.

I hope Ubisoft invests in improving its customer support system because a great gaming experience shouldn't end with poor after-sales service.

Ubisoft hat einfach meinen Account gesperrt und vertröstet mich mit den Worten: Tut mir leid falls Ihnen das Unannehmlichkeiten bereitet. Alle Games und das Geld das ich dafür ausgegeben habe sind weg. Nie wieder Ubisoft-Spiele!

I hate almost everything about this company
Really poor support and greed beyond imagining

Ubisoft the greatest trash on earth. Worst games ever. 🚽💩

Assassins Creed Blagg fal resyced

Ein Hohn, und eine absolute Frechheit.
Auf ps5 unspielbar. Die Steuerung ist auf gut deutsch gesagt: für den A r s ch!!
Nun seid ihr mich los. Ihh zocke assassins creed seit den Anfängen.
Jetzt reicht es mir. Ich kündige und werde nie wieder games,es von Ubisoft anfassen

Entirely disgusting, but the Ubisoft connect app especially.

Recently bought a copy of star wars - outlaws for 75% off. I still feel utterly ripped off.

The game is unstable and crashes at random points, pretty regularly. Did some reading and adjusted what folks suggested (not Ubisoft support). Game continued to crash. Zero improvement.

Started a "case" with Ubisoft support. I was given a weak apology that I wasn't having a positive experience and told to join the discord.

I questioned this, and the suggested action was repeated. Join the discord.

I am able to play Crimson Desert on ultra/high mix with very stable fps and zero crashes but some weak star wars game...? Nup.

Ubisoft as a company does not deserve the gaming community's support or money. The games are poorly made, designed and implemented and WHEN things go poorly, there is literally no support.

A company that operates in that way deserves to fizzle out and disappear into obscurity.

If people received that same level of service from a face to face business, folks would abscond after the first woeful experience.

If I could give zero stars for this review, I would.

if you value your time and sanity do not play this game this company proves with every update that it doesnt know the people who play there game plus the rank system now if by far the worse rank system in gaming you gain the same amount of rp wether you lose or win whoever thought of this system should exiled from earth the absolute moronic idiot.

It is not letting me load motorfest properly

There always are connective issues with launching ubisoft games from steam

Que basura de launcher, no inicia sesión, se borran los datos, no sincroniza juegos de steam... Etc, una basura total

Worst ever customer service and experience. It actually feels like a waste of money and betrayal from the company side. I tried logging into the ubisoft connect by typing my password and other login credentials perfectly crystal clear and it shows that my accounts suspended for no reason at all. And then I reinstalled the game aswell as the ubisoft connect app and tried it. Hence the same annoying error. Shame on your company and your reputation. Just the stupidest of the services ubisoft provide, playing a fool out of their humble and loyal clients. Y'all must be sued for these fraudulent services . It's money your customers pay you. Remember that. Atleast try to work on these annoying important mistakes you make.

"Your automated support is an absolute joke. I am the rightful owner of this account and I have official Steam receipts to prove it. Instead of having a real human look into a hacked user's issue, your broken bots just copy-paste template responses and close tickets. This is the worst customer service in the gaming industry. You are basically helping hackers keep stolen accounts. Disgusting."

Ubisoft truly is a disgusting company. I have paid hundreds of dollars for games on Steam I cannot use. I hope Stop Killing Games is put into legalization and I'll happily join any effort to sue these bastards into bankruptcy.

I wanted to play some assassin creed and i typed the password wrong on my first try so they blocked my account immediately