Ubisoft Arvostelua 

Strona sie nie laduje lub zle przekierowywuje. Ubisoft nie chce zebym mial u nich konto bo nie da sie go zalozyc

Am besten minus 5 sterne
In rainbow 6 haben schrotflinten die reichweite von schwarfschützen gewehren
Ubisoft mitarbeiter trinken wohl ein wenig zu viel

terrible software works whe nit feels like it ive paid for the games let me play them they suck

Ubisoft's automated customer support is completely broken. I am trying to regain access to my account (Ticket: 26214220) and provided 4 undeniable screenshots directly from my Gmail inbox proving my ownership history (showing my original 2017 username "gamediogo9" and the official email confirming my update to "marcelo_telhas" in 2024).

Instead of reviewing the evidence, their support bot keeps closing my ticket with copy-pasted replies, refusing to help me access my account because the automated Xbox verification link is glitched. I need a human supervisor to look at case 26214220 and restore my access.

Rainbow six siege is such a bad game they don’t care about the players they all cheating and won’t get banned they give u bad team mates. And they can’t tell if someone is cheating I never seen any one shoot laid shot gun so quick they shoot 50 bullets a second and crouch 1trillion a second

never buy anything from here i got falsely banned on siege and theyre customer suppport is just bots you can never speak to anyone its horrible.
WORST GAMING SERVICE EVER

Servizio recupero credenziali account a dir poco pessimo. Risultano sempre troppi tentativi di accesso alla piattaforma bloccando le richieste di recupero dati accesso. Mai piu' giochi comprati da loro!

Terrible customer service would have took less time to do a course on computer support than get these ones to help me started a month ago and still haven’t fixed it

I hate how we can’t ban calypso casino and dokkaebi so annoying

ubsoft is the fricking devil itself nothing work espescially when i try to verify my phone number it says it cant process and when i try again it says too many attempts like what the frick am i supposed to do

The launcher keeps starting donwloads and i cant see what its donwloading cuz it always says the download manager is temporarily unavailable. My game libeary is also aslways unavailable but for some reason the tab to purchase ubisoft+ always works and i can always click and go into the page for all the gamrs they want me to buy but apparently not the ones i already own. What a joke of a game company

worst app. Worst system Worst support Worst everything

Bad customer support, DLCs and games have very high prices, not a helpful community, their forum is useless. Don't recommend this "famous" studio !

Everything about their service sucks, they dont give proper answers, they dont help you out when they do dumb things that get your account locked and god knows what else. WORST company ive ever dealt with by far. Screw that company and all it stands for

This company needs to be destroyed by players in order to satisfy the frustration it has caused.

I like the staff

I logged a ticket on my game which I bought some time ago ticket 26019614 on 9th may. Ubisoft have closed the complaint without any feedback to me. My game is still unplayable I have had no refund of my money. The icon is still on my laptop standing idle and useless. I believe they are not interested with any customer complaints and will not answer anyone we are dead to them.

Nonexistent support when account hacked. Generic reply that has zero relevance to the issue

Absolutely absurd sign up, wanted to play trackmania for nostalgia and the account sign-up process had a million over the top security measures and steps, and suspended my account after mistyping the password like three times. Terrible company, do not give them your money, I'm very annoyed and upset about this I just want to play the game and its acting like its a bank or something

I had a bad experience with Ubisoft Support for The Division 2 on PS5.

I lost 8 Prototype gear items after completing the Jefferson Trade Center mission. The items appeared in my inventory, then disappeared when I used the "Clear Inventory" option. This is a known bug other players have reported.

I contacted support and gave all the details: mission name, platform, what happened, and my account info. I explained I don’t record gameplay and asked them to check my account/server logs to verify the loss.

Instead of investigating, support kept replying with a generic request for “proof of purchase” and a video/screenshot. This wasn’t a purchase issue – the gear was earned in-game. My messages about checking logs were ignored. I was told the case would be closed, and the replies felt like copy-paste templates with no indication a human reviewed my case.

When I asked to escalate to a manager, the case was closed anyway. Because there was no way to get the issue resolved, I closed my Ubisoft account and deleted the game.

If you run into a bug that deletes items, don’t expect Ubisoft support to check server logs. They’ll close the ticket unless you have video proof.

Would not recommend their support for in-game item issues.