TravelJunction Arvostelua 

3 390
TrustScore 4.5/5 tähteä

4,3

Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää

Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää

Katso, mitä arvostelun kirjoittajat sanovat

Saanut 3/5 tähteä

C’était ma première expérience avec cette compagnie et je ne crois pas l’utiliser encore. Certaines informations n’avaient pas été indiquées sur ma facture. Pour effectuer les changements par la suit... Näytä lisää

Saanut 5/5 tähteä

Pedro Ramirez helped immensely on Nov 9, when the airline accidentally had us going to Miami, instead of Ft. Lauderdale. We were to leave the next morning. Then they were going to charge us an exo... Näytä lisää

Yritys on vastannut

Saanut 5/5 tähteä

I tried to complete my booking three times but had trouble with the payment. After giving up I got a call from TravelJunction. I was helped through the process by a helpful young man who gave me... Näytä lisää

Yritys on vastannut

Saanut 5/5 tähteä

Great price excellent customer service , Vance Victor went above and beyond to help me ensured everything was in order Also told me for any future queries on this booking I can contact him directly... Näytä lisää

Yritys on vastannut

Yrityksen tiedot

  1. Matkatoimisto

Erilaisten ulkoisten lähteiden tuottama tieto

https://t.co/PLa5yBNi30 is an online company offering online travel products and services.


Yhteystiedot

4,3

Erinomainen

TrustScore 4.5/5 tähteä

3 t. arvostelua

5 tähteä
4 tähteä
3 tähteä
2 tähteä
1 tähti

Pyytää asiakkailta arvosteluja

Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja

On vastannut 62 %: iin saamistaan huonoista arvosteluista

Vastaa yleensä 1 viikon sisällä

Kuinka tämä yritys käyttää Trustpilotia

Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.

4,3

Kaikki arvostelut

(3 390)

35 arvostelua kuluneen 12 kuukauden aikana

Kirjoita arvostelu
Yritykset eivät saa tarjota kannustimia tai maksaa arvostelujen piilottamisesta Trustpilotissa. Arvostelut ovat yksittäisten käyttäjien mielipiteitä, eivät Trustpilotin. Lue lisää

Saanut 5/5 tähteä

Great experience

Great experience, happy with the pricing. Booking went smoothly and without troubles.

3. kesäkuuta 2024
TravelJunction-logo

Vastaus yritykseltä TravelJunction

Dear Passenger,

We are grateful to see a 5-star rating. We value our customers beyond everything. Your trust in us is what makes our day better.
We are much honored to have a customer like you. As a matter of fact, we are looking forward to serving you in the following years.

Thanks and Regards,
Customer Relations Team

Saanut 5/5 tähteä

Grate experience

Grate experience, easy website and good prices.

3. kesäkuuta 2024
TravelJunction-logo

Vastaus yritykseltä TravelJunction

Dear Passenger,

We are grateful to see a 5-star rating. We value our customers beyond everything. Your trust in us is what makes our day better.
We are much honored to have a customer like you. As a matter of fact, we are looking forward to serving you in the following years.

Thanks and Regards,
Customer Relations Team

Saanut 1/5 tähteä

Scammed

After two hours of booking and purchasing the tickets, they told me they overbooked and changed without consulting me. They changed the travel time and flights without telling me. Then they charged me extra $400. They didn’t tell me what they did until I called to ask about something. Then they said “Oh sorry, we overbooked, so we changed your tickets. You have to pay extra $400.” I tried to cancel, but they told me I had to pay the penalty fee. They looped me and scammed me.

24. huhtikuuta 2024
Oma-aloitteinen arvostelu
TravelJunction-logo

Vastaus yritykseltä TravelJunction

Dear Passenger,

We apologize for the inconvenience caused to you. We tried finding out your booking to help you resolve this query. However, we were unable to find details for this name. Hence, it would be great if you could just take a couple of minutes for us and provide us with your booking reference, email ID used for booking, phone number, or passenger name. It will help us quickly find out about your reservation and resolve it.
Once again, I apologize for any inconvenience. We will wait for your reply, and we will surely be on our toes to work on it and resolve it on priority for sure.

Thanks and Regards,
Customer Relations Team

Saanut 5/5 tähteä

I verry happy of the price

1. kesäkuuta 2024
TravelJunction-logo

Vastaus yritykseltä TravelJunction

Dear Passenger,

We are grateful to see a 5-star rating. We value our customers beyond everything. Your trust in us is what makes our day better.
We are much honored to have a customer like you. As a matter of fact, we are looking forward to serving you in the following years.

Thanks and Regards,
Customer Relations Team

Saanut 5/5 tähteä

Booking experience was great

Booking experience was great

1. kesäkuuta 2024
TravelJunction-logo

Vastaus yritykseltä TravelJunction

Dear Passenger,

We are grateful to see a 5-star rating. We value our customers beyond everything. Your trust in us is what makes our day better.
We are much honored to have a customer like you. As a matter of fact, we are looking forward to serving you in the following years.

Thanks and Regards,
Customer Relations Team

Saanut 5/5 tähteä

I had no issues at all so that was…

I had no issues at all so that was amazing for me

1. kesäkuuta 2024
TravelJunction-logo

Vastaus yritykseltä TravelJunction

Dear Passenger,

We are grateful to see a 5-star rating. We value our customers beyond everything. Your trust in us is what makes our day better.
We are much honored to have a customer like you. As a matter of fact, we are looking forward to serving you in the following years.

Thanks and Regards,
Customer Relations Team

Saanut 1/5 tähteä

FAKE --- SCAM--- BAN THIS WEBSITE

30. toukokuuta 2024
Oma-aloitteinen arvostelu
TravelJunction-logo

Vastaus yritykseltä TravelJunction

Dear Passenger,

We apologize for the inconvenience caused to you. We tried finding out your booking to help you resolve this query. However, we were unable to find details for this name. Hence, it would be great if you could just take a couple of minutes for us and provide us with your booking reference, email ID used for booking, phone number, or passenger name. It will help us quickly find out about your reservation and resolve it.
Once again, I apologize for any inconvenience. We will wait for your reply, and we will surely be on our toes to work on it and resolve it on priority for sure.

Thanks and Regards,
Customer Relations Team

Saanut 5/5 tähteä

Better price compared to other airlines.

Better price compared to other airlines.

28. toukokuuta 2024
Oma-aloitteinen arvostelu
TravelJunction-logo

Vastaus yritykseltä TravelJunction

Dear Passenger,

We really appreciate your wonderful and positive review, as it helps us to motivate ourselves and work more and more for the betterment of the process, and quality words like this from valuable customers like you automatically create a positive environment. We thank you once again for your feedback and for trusting us with the services we are trying to deliver.

Thanks and Regards,
Customer Relations Team

Saanut 5/5 tähteä

I like your price!!

25. toukokuuta 2024
TravelJunction-logo

Vastaus yritykseltä TravelJunction

Dear Passenger,

We really appreciate your wonderful and positive review, as it helps us to motivate ourselves and work more and more for the betterment of the process, and quality words like this from valuable customers like you automatically create a positive environment. We thank you once again for your feedback and for trusting us with the services we are trying to deliver.

Thanks and Regards,
Customer Relations Team

Saanut 3/5 tähteä

Booked first time and was an good…

Booked first time and was an good experience.

22. toukokuuta 2024
Oma-aloitteinen arvostelu
TravelJunction-logo

Vastaus yritykseltä TravelJunction

Dear Passenger,

We are very grateful for your fantastic and encouraging evaluation, which motivates us to work even harder and perform better than before in order to enhance the procedure. It also naturally promotes a joyful environment when major clients like you provide positive feedback like this.
We want to express our gratitude to you once more for your feedback and for placing your trust in the services we are aiming to offer.

Thanks and Regards,
Customer Relations Team

Saanut 5/5 tähteä

Easy

Easy
No problems

13. toukokuuta 2024
Oma-aloitteinen arvostelu
TravelJunction-logo

Vastaus yritykseltä TravelJunction

Dear Passenger,

We are grateful to see a 5-star rating. We value our customers beyond everything. Your trust in us is what makes our day better.
We are much honored to have a customer like you. As a matter of fact, we are looking forward to serving you in the following years.

Thanks and Regards,
Customer Relations Team

Saanut 1/5 tähteä

buyer beware

My experience is the same as the majority of others, after you pay for the tickets you get a phone call that they can't honor the price and then try to sell you another ticket at a higher price and won't refund the money that you've already spent. This site is such a scam that my bank flagged the transaction as fraudulent and contacted me prior to releasing the funds for the purchase.

18. toukokuuta 2024
Oma-aloitteinen arvostelu
TravelJunction-logo

Vastaus yritykseltä TravelJunction

Dear Passenger,

We apologize for the inconvenience caused to you. We tried finding out your booking to help you resolve this query. However, we were unable to find details with this name. Hence, it would be great if you can just take out of couple of minutes for us and provide us your booking reference/email id used for booking/phone number or passenger name. It will help us to quickly find out your reservation and resolve it.
Once again apologize for any inconvenience. We will wait for your reply and we will be surely on our toes to work and resolve it on priority for sure.

Thanks and Regards,
Customer Relations Team

Saanut 1/5 tähteä

This agency is disaster

This agency is disaster, they sell tickets with conditions that don't exist( with big discount) and they try to add on to the price to reach the price. They are selling cheap tickets with hidden fees and than they are lying about airline policies and procedures.
DON'T USE THEM PLEASE

14. toukokuuta 2024
Oma-aloitteinen arvostelu
TravelJunction-logo

Vastaus yritykseltä TravelJunction

Dear Passenger,

We apologize for the inconvenience caused to you. We tried finding out your booking to help you resolve this query. However, we were unable to find details with this name. Hence, it would be great if you can just take out of couple of minutes for us and provide us your booking reference/email id used for booking/phone number or passenger name. It will help us to quickly find out your reservation and resolve it.
Once again apologize for any inconvenience. We will wait for your reply and we will be surely on our toes to work and resolve it on priority for sure.

Thanks and Regards,
Customer Relations Team

Saanut 1/5 tähteä

This company lies and are scammers.

This company lies and are scammers.. Books the flight and then tells you that the flight you booked has been cancelled/changed and it now costs more. They charged me for luggage and then I found out that luggage needs to be paid through airline. I hounded them until a "manager" finally spoke to me. I was to send receipts for luggage to them and they would refund me - still waiting since my return 6 March. LOL Travellers beware!

14-May-2024 - I have sent a copy of your reply to you via email at info@ name.ca in the string of emails I have already sent you without getting any response. Both to Chris@ and to info@. I have called, and on hold for up ot 30 minutes before being hung up on. I have left messages when someone has actually answered the phone - but it was because I used a different phone number rather than my own, which meant you did not see my name in call display. LOL Will you actually respond to me? My phone calls are not returned, my emails are not responded to, and it is easy for you to put a nice reply online, and then do not follow through - again. If you actually follow through and provide me the payment you promised, I will change this review.

7. tammikuuta 2024
Oma-aloitteinen arvostelu
TravelJunction-logo

Vastaus yritykseltä TravelJunction

Dear Passenger,

We sincerely regret any inconvenience we may have given you. To assist you in resolving this issue, we attempted to locate your reservation. We were unable to locate any information with this name, though. Therefore, it would be greatly appreciated if you could spare a few minutes for us and give us your booking reference, phone number, or passenger name. It will enable us to locate and address your reservation more quickly.

Once again apologize for any inconvenience. We will wait for your reply and we will be surely on our toes to work and resolve it on priority for sure.

Thanks and Regards,
Customer Relations Team

Saanut 5/5 tähteä

TravelJunction

13. toukokuuta 2024
Oma-aloitteinen arvostelu
TravelJunction-logo

Vastaus yritykseltä TravelJunction

Dear Passenger,

We are very grateful for your fantastic and encouraging evaluation, which motivates us to work even harder and perform better than before in order to enhance the procedure. It also naturally promotes a joyful environment when major clients like you provide positive feedback like this.
We want to express our gratitude to you once more for your feedback and for placing your trust in the services we are aiming to offer.

Thanks and Regards,
Customer Relations Team

Saanut 4/5 tähteä

Used company before & no trouble with…

Used company before & no trouble with bookings on both occasions very satisfied

5. toukokuuta 2024
Oma-aloitteinen arvostelu
TravelJunction-logo

Vastaus yritykseltä TravelJunction

Dear Passenger,

We are happy to know that you liked our services and the smooth handling of your query. We are working every day efficiently to provide the best services to our clients.
We eagerly await your next call. Till then, be safe!

Thanks and Regards,
Customer Relations Team

Saanut 5/5 tähteä

Everything is very good.

Everything is very good.

8. toukokuuta 2024
TravelJunction-logo

Vastaus yritykseltä TravelJunction

Dear Passenger,

We are happy to know that you liked our services and the smooth handling of your query. We are working every day efficiently to provide the best services to our clients.
We eagerly await your next call. Till then, be safe!

Thanks and Regards,
Customer Relations Team

Saanut 5/5 tähteä

Awesome price match

Awesome price match, happy

8. toukokuuta 2024
TravelJunction-logo

Vastaus yritykseltä TravelJunction

Dear Passenger,

We are happy to know that you liked our services and the smooth handling of your query. We are working every day efficiently to provide the best services to our clients.
We eagerly await your next call. Till then, be safe!

Thanks and Regards,
Customer Relations Team

Saanut 5/5 tähteä

Sam was nice

Sam was nice

8. toukokuuta 2024
Oma-aloitteinen arvostelu
TravelJunction-logo

Vastaus yritykseltä TravelJunction

Dear Passenger,

We are happy to know that you liked our services and the smooth handling of your query. We are working every day efficiently to provide the best services to our clients.
We eagerly await your next call. Till then, be safe!

Thanks and Regards,
Customer Relations Team

Saanut 1/5 tähteä

Make sure you make no mistakes….

A Type Error was done when buying my ticket to Turkey and they refused to change the date from 10th to 11th.
Saying i had to pay £450 to change the ticket.
i already paid £950.
Terrible Customer service. will not use this agency again. First & Last time.

6. toukokuuta 2024
TravelJunction-logo

Vastaus yritykseltä TravelJunction

Dear Passenger,

We sincerely apologize for the inconvenience caused. This is not the kind of service we intend to deliver.

We give you assurance that our customers are top priority and we strive to deliver on the best services within our capabilities.
However, your feedback has been assigned to our dedicated customer service team and they will try to mitigate your experience.

Thanks and Regards,
Customer Relations Team.

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