C’était ma première expérience avec cette compagnie et je ne crois pas l’utiliser encore. Certaines informations n’avaient pas été indiquées sur ma facture. Pour effectuer les changements par la suit... Näytä lisää
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Katso, mitä arvostelun kirjoittajat sanovat
Pedro Ramirez helped immensely on Nov 9, when the airline accidentally had us going to Miami, instead of Ft. Lauderdale. We were to leave the next morning. Then they were going to charge us an exo... Näytä lisää
Yritys on vastannut
I tried to complete my booking three times but had trouble with the payment. After giving up I got a call from TravelJunction. I was helped through the process by a helpful young man who gave me... Näytä lisää
Yritys on vastannut
I spoke to customer service and I got an excellent response from the customer service person. His name is Sheldon
Yrityksen tiedot
Erilaisten ulkoisten lähteiden tuottama tieto
https://t.co/PLa5yBNi30 is an online company offering online travel products and services.
Yhteystiedot
Salisbury Road, TW4 6JQ, Hounslow, Yhdistynyt kuningaskunta
- 8442160381
- info@traveljunction.ca
- www.traveljunction.ca
4,4
Erinomainen
3 t. arvostelua
Pyytää asiakkailta arvosteluja
Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja
On vastannut 80 %: iin saamistaan huonoista arvosteluista
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Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
I spoke to customer service and I got…
I spoke to customer service and I got an excellent response from the customer service person. His name is Sheldon
16. toukokuuta 2026
Oma-aloitteinen arvostelu
Amazing service with a call to offer a…
Amazing service with a call to offer a better flight. I’ve never had any company ever do that for me. Thank you
3. toukokuuta 2026
Oma-aloitteinen arvostelu
Je ne recommande pas
C’était ma première expérience avec cette compagnie et je ne crois pas l’utiliser encore.
Certaines informations n’avaient pas été indiquées sur ma facture. Pour effectuer les changements par la suite, c’est très compliqué, puisqu’il ne peuvent pas le faire. Il faut contacter la compagnie aérienne directement.
29. marraskuuta 2025
Booked a car that was being paid for by…
Booked a car that was being paid for by insurance. Found out at the time of pickup that insurance would not cover airport rentals because of higher fees. Cancelled the booking the very next day without taking a car they billed me 1000.00 dollars (can) and told me that I would get a refund. On month later and still no refund. Have to take other avenues to hopefully get my refund. I would not recommend this business to anyone.
5. helmikuuta 2026
Oma-aloitteinen arvostelu
Useless support
I needed to change the date of my flight and they weren’t accommodating whatsoever. The person assisting me was extremely unprofessional and just kept telling me the booking reference number I provided didn’t exist in their system, but it is clearly labeled as the booking reference number on every document they have provided so far. Rip.
6. lokakuuta 2025
Vastaus yritykseltä TravelJunction
Dear Passenger,
Thank you so much for taking the time to share your positive feedback with us. We’re truly delighted to hear that you had a pleasant experience with our company. Your kind words mean a lot to our team and motivate us to continue providing the best possible service to our passengers.
We sincerely appreciate your support and look forward to welcoming you on board again soon.
Thanks and Regards,
Customer Relations Team
It was nice speaking with the customer…
It was nice speaking with the customer service agent.
15. tammikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä TravelJunction
Dear Passenger,
Thank you so much for taking the time to share your positive feedback with us. We’re truly delighted to hear that you had a pleasant experience with our company. Your kind words mean a lot to our team and motivate us to continue providing the best possible service to our passengers.
We sincerely appreciate your support and look forward to welcoming you on board again soon.
Thanks and Regards,
Customer Relations Team
I had a great experience
I had a great experience. One day after booking my flight they called and told me I had an option for a more direct flight without any extra costs. I really appreciated that
9. tammikuuta 2026
Vastaus yritykseltä TravelJunction
Dear Passenger,
Thank you so much for taking the time to share your positive feedback with us. We’re truly delighted to hear that you had a pleasant experience with our company. Your kind words mean a lot to our team and motivate us to continue providing the best possible service to our passengers.
We sincerely appreciate your support and look forward to welcoming you on board again soon.
Thanks and Regards,
Customer Relations Team
Il n’y avais personne pour me parler…
Il n’y avais personne pour me parler français
9. tammikuuta 2026
Vastaus yritykseltä TravelJunction
Cher passager,
Nous sommes sincèrement désolés d'apprendre votre mésaventure et nous vous présentons nos plus sincères excuses pour les désagréments occasionnés. Nous mettrons tout en œuvre pour améliorer encore davantage nos services. La satisfaction de nos clients est notre priorité absolue.
Cordialement,
L'équipe des relations clientèle
Vastaus yritykseltä TravelJunction
Dear Passenger,
Thank you so much for taking the time to share your positive feedback with us. We’re truly delighted to hear that you had a pleasant experience with our company. Your kind words mean a lot to our team and motivate us to continue providing the best possible service to our passengers.
We sincerely appreciate your support and look forward to welcoming you on board again soon.
Thanks and Regards,
Customer Relations Team
Vastaus yritykseltä TravelJunction
Dear Passenger,
We are thrilled to hear that your experience was positive and are glad that you were content with the services offered by traveljunction. Compliments from customers take us one step closer to our goal of providing complete customer satisfaction.
We look forward to welcoming you back again.
Thanks and Regards,
Customer Relations Team
Flights reservations made easy!
Easy to search and make reservation in the comfort of your armchair!
28. joulukuuta 2025
Vastaus yritykseltä TravelJunction
Dear Passenger,
We are thrilled to hear that your experience was positive and are glad that you were content with the services offered by traveljunction. Compliments from customers take us one step closer to our goal of providing complete customer satisfaction.
We look forward to welcoming you back again.
Thanks and Regards,
Customer Relations Team
Customer service was great
Customer service was great, good experience overall
2. tammikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä TravelJunction
Dear Passenger,
We are thrilled to hear that your experience was positive and are glad that you were content with the services offered by traveljunction. Compliments from customers take us one step closer to our goal of providing complete customer satisfaction.
We look forward to welcoming you back again.
Thanks and Regards,
Customer Relations Team
J'ai acheté mon billet d'avion avec…
J'ai acheté mon billet d'avion avec la.compagnie United Airlines. Quand je suis arrivée à l'aéroport, tout les comptoirs étaient fermés et on m'a dit qu'il ni avait aucun vol de United ce soir là. Finalement on m'a dit que c'était Air Canada qui faisait la liaison. Je n'ai reçu aucun courriels, rien de rien pour m'informer du changement. C'est la dernière fois que je réserve avec cette agence
19. joulukuuta 2025
Vastaus yritykseltä TravelJunction
Cher passager,
Nous sommes sincèrement désolés d'apprendre votre mésaventure et vous présentons nos excuses pour la gêne occasionnée. Nous regrettons de n'avoir pu vous informer de votre vol ; toutefois, nous avons le plaisir de vous annoncer que votre vol retour d'IAD à YUL, prévu le 2 janvier 2026, est également opéré par Air Canada.
Nous mettons tout en œuvre pour améliorer encore nos services. La satisfaction de nos clients est notre priorité absolue.
Cordialement,
Service Relations Clients
The company were very helpful .
12. joulukuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä TravelJunction
Dear Passenger,
We are grateful to see a 5-star rating. We value our customers beyond everything. Your trust in us is what makes our day better.
We are honoured to have a customer like you. As a matter of fact, we are looking forward to serving you in the following years.
Thanks and Regards,
Customer Relations Team
The staff were polite and helpful but i…
The staff were polite and helpful but i was disappointed they could not help me sign up for my flights... i had to do that on my own and the computer program would not let me enter my birthdate . only the day after !! very frustrating and i needed to call them the day after to have that corrected.. also i wanted to buy a ticket with only one checked bag and they could not do that either.
28. marraskuuta 2025
Vastaus yritykseltä TravelJunction
Dear Passenger,
We are truly sorry to hear about your experience and sincerely apologize for the inconvenience caused. We will definitely work towards improving our services even more. We value our customers beyond everything.
Thanks and Regards,
Customer Relations Team
Helpful company, Would recommend
First time to use this company. Good experience.
28. marraskuuta 2025
Vastaus yritykseltä TravelJunction
Dear Passenger,
Thank you so much for taking the time to share your positive feedback with us. We’re truly delighted to hear that you had a pleasant experience with our company. Your kind words mean a lot to our team and motivate us to continue providing the best possible service to our passengers.
We sincerely appreciate your support and look forward to welcoming you on board again soon.
Thanks and Regards,
Customer Relations Team
Nice explanation with the customer…
Nice explanation with the customer service agent
27. marraskuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä TravelJunction
Dear Passenger,
We really appreciate your wonderful and positive review, as it helps us to motivate ourselves and work more and more for the betterment of the process, and quality words like this from valuable customers like you automatically create a positive environment. We thank you once again for your feedback and for trusting us with the services we are trying to deliver.
Thanks and Regards,
Customer Relations Team
Upgraded seats not upgraded
We booked our emitates flights through travel junction. But we got a call back saying one of our flights seats are no longer available dxb to yyz and therefore we were asked to pay $250 more per ticket for an upgrade. (Economy to premium economy). But when the tickets were issued. We got issued economy tickets and this issue has still not been resolved.
25. marraskuuta 2025
Vastaus yritykseltä TravelJunction
Dear Passenger,
We are truly sorry to hear about your experience and sincerely apologize for the inconvenience caused. We will definitely work towards improving our services even more. We value our customers beyond everything.
Thanks and Regards,
Customer Relations Team
Ticket was invalid day before travel.
Ticket was invalid day before travel.
Luckily i tried to check-in the night before imagine if I just went to the airport? I called and the rep said there was nothing he could do and the flight was cancelled despite the fact that I could still see the flight on their website search. The rep then said my best bet was to buy a last minute replacement flight which I did.
Come the morning of the flight, I receive a call from the original rep that booked the ticket that they resolved the issue and that the ticket had been reinstated. He said since my booking was within 24hrs I can cancel it with the airline and get a full refund which I did.
It all worked out in the end but this was a rather unnecessarily stressful situation. Needless to say I was on edge for the second leg of my booking a few days later which was fine.
Also price at booking wasn't honoured and I had to pay more afterwards which seems like they lowball to draw customers in.
24. marraskuuta 2025
Vastaus yritykseltä TravelJunction
Dear Passenger,
We are truly sorry to hear about your experience and sincerely apologize for the inconvenience caused. We will definitely work towards improving our services even more. We value our customers beyond everything.
Thanks and Regards,
Customer Relations Team
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