C’était ma première expérience avec cette compagnie et je ne crois pas l’utiliser encore. Certaines informations n’avaient pas été indiquées sur ma facture. Pour effectuer les changements par la suit... Näytä lisää
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Katso, mitä arvostelun kirjoittajat sanovat
Pedro Ramirez helped immensely on Nov 9, when the airline accidentally had us going to Miami, instead of Ft. Lauderdale. We were to leave the next morning. Then they were going to charge us an exo... Näytä lisää
Yritys on vastannut
I tried to complete my booking three times but had trouble with the payment. After giving up I got a call from TravelJunction. I was helped through the process by a helpful young man who gave me... Näytä lisää
Yritys on vastannut
Great price excellent customer service , Vance Victor went above and beyond to help me ensured everything was in order Also told me for any future queries on this booking I can contact him directly... Näytä lisää
Yritys on vastannut
Yrityksen tiedot
Erilaisten ulkoisten lähteiden tuottama tieto
https://t.co/PLa5yBNi30 is an online company offering online travel products and services.
Yhteystiedot
Salisbury Road, TW4 6JQ, Hounslow, Yhdistynyt kuningaskunta
- 8442160381
- info@traveljunction.ca
- www.traveljunction.ca
4,3
Erinomainen
3 t. arvostelua
Pyytää asiakkailta arvosteluja
Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja
On vastannut 62 %: iin saamistaan huonoista arvosteluista
Vastaa yleensä 1 viikon sisällä
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
SCAM-DONT EVER USE IT
SCAM, AVOID AT ALL COST!
Purchased a fare, did not get the reservation ticketed. Upon calling I was told fare price was increased.
1. CLASSIC BAIT AND HOOK TECHNIQUE
Since the reservation could not be ticketed, I was offered alternative flight (ofcourse expensive) and asked to pay fare difference. Upon deciding not to go with that option I was told that my money is with the airline. Airline says they don't have my money since the reservation isn't ticketed.
Called TravelJunction again and they asked me to proceed with cancellation and pay a CANCELLATION FEE
So all in all this website is run by a bunch of scammers waiting to gouge out more money by using unfair trade practices.
AVOID AT ALL COSTS
10. heinäkuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä TravelJunction
Dear Passenger,
We apologize for the inconvenience caused to you.
We understand you tried to book flights with us. However, at the time of booking your credit card never changed, which is required in order to confirm your flights.
Fares are dynamic in nature and can be change any time by the airline. Fares, offers, and rules are subject to change without notice. All prices displayed on our website are subject to change at any time without prior notice. Airlines and other travel suppliers may change their prices without notice. Once the promotional prices expires then we abide by airline policies and procedures. As we both know.
Do not hesitate to email or contact me, if you require further assistance. I and my service team will ensure that your query will be resolved on high priority.
Once again apologize for any inconvenience. We will wait for your reply and we will be surely on our toes to work and resolve it on priority for sure.
Thanks and Regards,
Customer Relations Team
Had a horrible experience with them for…
Had a horrible experience with them for ticket reservation, not recommended at all!
First of all, the reservation process is a trick, you will not pass trough confirmation step, as soon as you put your credit card info and click on next, it is done! you can not even go through seat selection, etc.
The worse thing is that the price that you see on their web is not the final price, right after charging you they will call you saying that oh sorry this price is not avaiable anymore, you should pay 1000$ more or so!!! just imagine! and if you decline and ask to cancel the reservation, they do not accept that, saying that it is not refundable !!! It is a fraud, a complet fraud, they should not be allowed to treat people like this, shame on them!
8. heinäkuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä TravelJunction
Dear Passenger,
We apologize for the inconvenience caused to you.
We understand you tried to book flights with us. However, at the time of booking your credit card never changed, which is required in order to confirm your flights.
Fares are dynamic in nature and can be change any time by the airline. Fares, offers, and rules are subject to change without notice. All prices displayed on our website are subject to change at any time without prior notice. Airlines and other travel suppliers may change their prices without notice. Once the promotional prices expires then we abide by airline policies and procedures. As we both know.
Do not hesitate to email or contact me, if you require further assistance. I and my service team will ensure that your query will be resolved on high priority.
Once again apologize for any inconvenience. We will wait for your reply and we will be surely on our toes to work and resolve it on priority for sure.
Thanks and Regards,
Customer Relations Team
Vastaus yritykseltä TravelJunction
Dear Passenger,
We really appreciate your wonderful and positive review, as it helps us to motivate ourselves and work more and more for the betterment of the process, and quality words like this from valuable customers like you automatically create a positive environment. We thank you once again for your feedback and for trusting us with the services we are trying to deliver.
Thanks and Regards,
Customer Relations Team
Vastaus yritykseltä TravelJunction
Dear Passenger,
We really appreciate your wonderful and positive review, as it helps us to motivate ourselves and work more and more for the betterment of the process, and quality words like this from valuable customers like you automatically create a positive environment. We thank you once again for your feedback and for trusting us with the services we are trying to deliver.
Thanks and Regards,
Customer Relations Team
First time using
First time using, definitely going to use it again, Great service, prompt response excellent service by Sam miller
26. kesäkuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä TravelJunction
Dear Passenger,
We are grateful to see a 5-star rating. We value our customers beyond everything. Your trust in us is what makes our day better.
We are much honored to have a customer like you. As a matter of fact, we are looking forward to serving you in the following years.
Thanks and Regards,
Customer Relations Team
Vastaus yritykseltä TravelJunction
Dear Passenger,
We are grateful to see a 5-star rating. We value our customers beyond everything. Your trust in us is what makes our day better.
We are much honored to have a customer like you. As a matter of fact, we are looking forward to serving you in the following years.
Thanks and Regards,
Customer Relations Team
Was lovely talking to the agent
Was lovely talking to the agent. Great service with everything
25. kesäkuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä TravelJunction
Dear Passenger,
We are thrilled to hear that your experience was positive and are glad that you were content with the services offered by traveljunction. Compliments from customers take us one step closer to our goal of providing complete customer satisfaction.
We look forward to welcoming you back again.
Thanks and Regards,
Customer Relations Team
Easy booking
Easy booking. On calling the team was connected to Sam who was very helpful. Will definitely book via your team in future
25. kesäkuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä TravelJunction
Dear Passenger,
We are thrilled to hear that your experience was positive and are glad that you were content with the services offered by traveljunction. Compliments from customers take us one step closer to our goal of providing complete customer satisfaction.
We look forward to welcoming you back again.
Thanks and Regards,
Customer Relations Team
Vastaus yritykseltä TravelJunction
Dear Passenger,
We are thrilled to hear that your experience was positive and are glad that you were content with the services offered by traveljunction. Compliments from customers take us one step closer to our goal of providing complete customer satisfaction.
We look forward to welcoming you back again.
Thanks and Regards,
Customer Relations Team
Prices were very good
Prices were very good. Happy with customer service from Sam Miller. Very friendly.
21. kesäkuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä TravelJunction
Dear Passenger,
We are thrilled to hear that your experience was positive and are glad that you were content with the services offered by traveljunction. Compliments from customers take us one step closer to our goal of providing complete customer satisfaction.
We look forward to welcoming you back again.
Thanks and Regards,
Customer Relations Team
Vastaus yritykseltä TravelJunction
Dear Passenger,
We are thrilled to hear that your experience was positive and are glad that you were content with the services offered by traveljunction. Compliments from customers take us one step closer to our goal of providing complete customer satisfaction.
We look forward to welcoming you back again.
Thanks and Regards,
Customer Relations Team
Happy with price and easy to book on…
Happy with price and easy to book on website
20. kesäkuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä TravelJunction
Dear Passenger,
We really appreciate your wonderful and positive review, as it helps us to motivate ourselves and work more and more for the betterment of the process, and quality words like this from valuable customers like you automatically create a positive environment. We thank you once again for your feedback and for trusting us with the services we are trying to deliver.
Thanks and Regards,
Customer Relations Team
I am happy with the price.
18. kesäkuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä TravelJunction
Dear Passenger,
We are thrilled to hear that your experience was positive and are glad that you were content with the services offered by traveljunction. Compliments from customers take us one step closer to our goal of providing complete customer satisfaction.
We look forward to welcoming you back again.
Thanks and Regards,
Customer Relations Team
Flight return back was changed whilst I…
Flight return back was changed whilst I was booking so rather than returning on the afternoon flight I am now on the morning one. The price is OK but I would have been happier if the afternoon flight had been up-held without an extra charge for changing.
17. kesäkuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä TravelJunction
Dear Passenger,
We are truly sorry to hear about your experience and sincerely apologize for the inconvenience caused. We will definitely work towards improving our services even more. We value our customers beyond everything.
Thanks and Regards,
Customer Relations Team
Great service and Brilliant Prices
Great service, cheap flight prices, lovely staff support
14. kesäkuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä TravelJunction
Dear Passenger,
We are thrilled to hear that your experience was positive and are glad that you were content with the services offered by traveljunction. Compliments from customers take us one step closer to our goal of providing complete customer satisfaction.
We look forward to welcoming you back again.
Thanks and Regards,
Customer Relations Team
Amazing experience with travel…
Amazing experience with travel junction. One of the cheapest I have come across
13. kesäkuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä TravelJunction
Dear Passenger,
We are thrilled to hear that your experience was positive and are glad that you were content with the services offered by traveljunction. Compliments from customers take us one step closer to our goal of providing complete customer satisfaction.
We look forward to welcoming you back again.
Thanks and Regards,
Customer Relations Team
Nice talking to the customer service…
Nice talking to the customer service team
13. kesäkuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä TravelJunction
Dear Passenger,
We are thrilled to hear that your experience was positive and are glad that you were content with the services offered by traveljunction. Compliments from customers take us one step closer to our goal of providing complete customer satisfaction.
We look forward to welcoming you back again.
Thanks and Regards,
Customer Relations Team
Good prices
Good prices - email process could be improved for professionalism, but overall good service
10. kesäkuuta 2024
Vastaus yritykseltä TravelJunction
Dear Passenger,
We are thrilled to hear that your experience was positive and are glad that you were content with the services offered by traveljunction. Compliments from customers take us one step closer to our goal of providing complete customer satisfaction.
We look forward to welcoming you back again.
Thanks and Regards,
Customer Relations Team
Vastaus yritykseltä TravelJunction
Dear Passenger,
We are thrilled to hear that your experience was positive and are glad that you were content with the services offered by traveljunction. Compliments from customers take us one step closer to our goal of providing complete customer satisfaction.
We look forward to welcoming you back again.
Thanks and Regards,
Customer Relations Team
Good experience
Quick and easy process throughout; no issues. Reasonable prices.
4. kesäkuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä TravelJunction
Dear Passenger,
We are happy to know that you liked our services and the smooth handling of your query. We are working every day efficiently to provide the best services to our clients.
We eagerly await your next call. Till then, be safe!
Thanks and Regards,
Customer Relations Team
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