The plants received were in terrible shape. Some were dried out (Liverwort Hepatica and Lyreleaf Sage), others were moldy and soft (bloodroot), others looked crushed (Cardinal Flower). I did not repor... Näytä lisää
Yritys on vastannut
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Katso, mitä arvostelun kirjoittajat sanovat
The bare roots seemed very dry when delivered. Kept in water overnight then planted them. Nothing happening yet. Hope they grow. Update; I especially like that TN Nursery’s customer service responde... Näytä lisää
Yritys on vastannut
Packing was sufficient to keep the plants moist and undamaged by the trip. I can't speak to the viability because I won't know until next spring, but I didn't see anything that would indicate that th... Näytä lisää
Yritys on vastannut
The order arrived as expected in a reasonable amount of time. They also have some helpful content regarding what bare root plants are and how to plant and care for them. Looking forward to seeing how... Näytä lisää
Yritys on vastannut
3,9
Hyvä
2 t. arvostelua
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Not what I was looking for
Not what I was looking for. Did not realize little discs come that must be planted in a particular manner. Was looking for an easy way to get water lilies for my pond.
5. heinäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Tnnursery
We're sorry you were disappointed.
TN Nursery is a bare-root nursery, and our Water Lilies are intentionally shipped as dormant rhizomes—not mature, blooming plants. The product page includes photos of the actual rhizomes customers receive, so the product is represented accurately.
Water Lily rhizomes require time to establish after planting. Three weeks is often not enough time for dormant rhizomes to begin producing visible growth, especially depending on water temperature and growing conditions.
We appreciate your patience and hope you'll be pleasantly surprised as they become established. As a small, family-owned nursery, reviews stating the product was misleading, when the listing accurately shows what is shipped, can unintentionally harm our business.
– Bailey
TN Nursery
I was very excited when I placed my…
I was very excited when I placed my order on May15th,2026.You had droughts issues and did not. Receive order til June 15. Nothing has come up at all. Somewhere I read that in takes a year to grow??? I never heard of that. Something should have sprouted up by now! I think I have given my plants enough time to have shoots appear today is August 1st. I will call to ave a refund.
1. elokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Tnnursery
We're sorry to hear you're disappointed.
We did experience weather-related harvesting delays during part of the season, and we appreciate your patience. Many of our bare-root perennial plants spend their first growing season establishing strong root systems underground and often do not produce visible top growth until the following spring. While it may seem unusual, this is normal for many perennial species.
We understand it can be frustrating not to see immediate growth, but many of these plants are establishing below the soil and will emerge next spring.
– Bailey
TN Nursery
My delivery was great
My delivery was great. Unfortunately, after I planted my order an animal came along and dug them all up. So, I guess I won’t me enjoying the milk weed I purchased.
8. heinäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Tnnursery
Thank you so much!
The bee balm was sent by USPS at the…
The bee balm was sent by USPS at the time we had a heat wave. We have community mailboxes and the package was overheated. I hope the plants will sprout. Still waiting to see if they do.
13. heinäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Tnnursery
Sorry to hear about that! Let us know how it arrives.
Awesome
The painted Trilliums are sprouting and im really excited tyty
31. heinäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Tnnursery
Thank you so much!
Not impressed
Took forever to receive items, the "damp" substrate put on the roots was dry and roots had moved all around in the bag. One was DOA, the other finally leafed out and seems to be growing well
1. huhtikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Tnnursery
We're sorry to hear you were disappointed.
If one plant has already leafed out and is growing well, that indicates the shipment itself arrived viable. Bare-root plants can establish at different rates, and if another plant failed shortly after planting, factors such as transplant shock, weather, soil conditions, or growing conditions may have affected its establishment.
We appreciate your feedback and are glad to hear that one of your plants is growing successfully. Thank you for giving our family-owned nursery the opportunity to serve you.
– Bailey
TN Nursery
Dissatisfaction has grown very well
You have all the correspondence between us on record. I gave you one star because None wasn’t an option!
It comes down to a dishonest and unethical treatment of a customer. I cannot stress enough how horrible this experience was for me! You sent me root stock that was completely ruined because you shipped it on a holiday weekend when temperatures were in the 90's. The bag containing the roots was open. The packing was completely dried out. The roots crumbled in my fingers when I attempted to separate them in order to plant them. Planting dust or bits and pieces of what was once dormant root stock was an act of the absurd!
Your response was divorced from reality. In retrospect, I should have shipped them back and told you what to do with them.
It grieves me to allow anger to overwhelm me. I lost $40 as if I took it in paper currency and cut it up into the same size pieces as the destroyed root stock!
I have also wasted far too much time on this!
For reference in the future, try using a human being to talk to customers. Try taking responsibility instead of telling people they should have paid extra for a guarantee you openly display on your web site as " guaranteed live arrival".
Try listening instead of hiding behind " policies" generated ad nauseum by some automated response mechanism!
I would not do business with this nursery again on a dare!
You may " respectfully" disagee to your hearts content. That is very easy to do when you are not on the losing end.
I reiterate that the live arrival guarantee isn't worth the effort to create it. I followed the rules and your end failed. Again, the package of root stock was open and no moisture was to be found. You don't have to be a corporate giant to play finger pointing with a customer. My review stands as written, and that was the polite version I wrote. The more direct and critical review I withheld due to inability to substitute certain words of emphasis.
5. heinäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Tnnursery
We're sorry you remain disappointed with your experience.
We respectfully disagree with several of the statements in your review. Our 24-Hour Live Arrival Guarantee covers plants that arrive dead or damaged in transit. It is separate from our extended Plant Protection coverage, which provides additional coverage after planting. These policies are clearly disclosed before purchase.
The timing of shipment around a holiday weekend does not mean we knowingly shipped damaged plants. We carefully package dormant bare-root plants for transit, but once they leave our nursery, carrier delays and weather conditions are outside of our control.
We also use automated responses to ensure customers receive immediate assistance, but every customer has the opportunity to have their concerns reviewed by our support team. We understand our resolution did not meet your expectations, but we acted in accordance with our published policies, which are applied consistently to every customer.
We are a small, family-owned nursery that has proudly served gardeners since 1959, and we strive to treat every customer fairly while standing behind the policies that govern live plant shipments.
– Bailey
TN Nursery
I planted as directed
I planted as directed, but none of the rhizomes have come up. I didn’t get them until mid June and the directions gave optimimal planting time as late May.
16. kesäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Tnnursery
We're sorry to hear you're disappointed.
Many of our bare-root rhizomes and perennial plants spend their first growing season establishing strong root systems underground. Although your planting directions mention the optimal planting period, planting in mid-June is still appropriate for many varieties, and it is common for some not to produce visible top growth until the following spring.
We appreciate your patience and hope you'll be pleasantly surprised when they emerge next season.
– Bailey
TN Nursery
I have no idea if these plants survived…
I have no idea if these plants survived though. I did receive and planted them, but none of them have shown any evidence of surviving.
For bare root like these I don't know if I should expect at least small shoots in first year
8. kesäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Tnnursery
We're sorry you're concerned about your plants.
For many bare-root perennial plants, it is completely normal not to see visible shoots during the first growing season. Their primary focus is establishing strong root systems underground, and many varieties do not produce top growth until the following spring.
We understand it can be concerning when you don't see immediate growth, but this is a normal part of the establishment process for many bare-root perennials. We hope you'll be pleasantly surprised when they emerge next spring.
– Bailey
TN Nursery
I am a returning customer
I am a returning customer. Plants always arrive safe. I will be buying from them again.
31. heinäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Tnnursery
Thank you so much!
Great products at reasonable prices
Everything arrived with instructions and was in very good condition. I would definitely buy from TN Nursery again.
1. heinäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Tnnursery
Thank you so much!
Poor planting instructions
Plants arrived as ordered - no issues there. I struggled with your instructions on how to plant -specifically on how to identify the crown in bare root ferns. I counted on some good instructions from you - your video does not match your written instructions (is it really hard to make a vid that follows your written instructions?) and your AI chat was a huge waste of time. Again - the plants seemed fine - customer service was the issue
25. heinäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Tnnursery
Thank you for your honest feedback.
We're glad to hear your plants arrived in good condition. We sincerely apologize that our planting instructions were confusing and that the video did not clearly match the written instructions. We also appreciate your comments regarding our AI support.
Your feedback is valuable, and we'll review both our written planting guide and video to make identifying the crown on bare-root ferns clearer and more consistent. Our goal is to make planting as simple as possible, and we appreciate you bringing this to our attention.
Thank you for giving TN Nursery the opportunity to serve you.
– Bailey
TN Nursery
Good Communication from TN Nursery
TN Nursery had great communication on the purchase and shipping of my products. They arrived in very good condition.
6. toukokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Tnnursery
Thank you so much!
I got the wrong items and out of 20…
I got the wrong items and out of 20 plants I ordered only 4 of them are growing I was very disappointed
1. heinäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Tnnursery
We're sorry to hear you were disappointed with your order.
If you received plants that were different from what you ordered, we certainly regret that experience. Many of our bare-root perennial plants also spend their first growing season establishing strong root systems underground and often do not produce visible top growth until the following spring. It is common for only some plants to emerge during the first season while others establish below the soil.
We appreciate your feedback and hope you'll be pleasantly surprised when additional plants emerge next spring.
– Bailey
TN Nursery
Great variety of native plants
The buy one get one offer with plants has helped immensely and has allowed a little wiggle room when planting since not everything planted makes it. So far, so good. The plants were well packed and arrived in a timely fashion. The variety of native plants is also great!
8. kesäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Tnnursery
Thank you so much!
Received and already planted and…
Received and already planted and looking forward to them rising from the soil.
28. heinäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Tnnursery
Thank you so much!
Failed to take
Out of this order, only the milkweed took....
very disappointed!! And frustrated, was trying to create a 'native' perennial garden; these plants are hard to find in local nurseries. Thought TN would be the answer.
Order number #89294511
11. heinäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Tnnursery
We're sorry to hear you were disappointed.
We're glad to hear your Milkweed established successfully. Many native bare-root perennial plants spend their first growing season developing strong root systems underground and often do not produce visible top growth until the following spring. It is common for only some varieties to emerge the first year while others establish below the soil before appearing the next season.
We hope you'll be pleasantly surprised as the rest of your native garden begins to emerge next spring. Thank you for giving TN Nursery the opportunity to be part of your project.
– Bailey
TN Nursery
None of my Lilly’s have sprouted and…
None of my Lilly’s have sprouted and appear dead.
14. heinäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Tnnursery
We're sorry to hear you're concerned about your Lilies.
Many bare-root Lily varieties spend time establishing their root systems before producing visible top growth. Depending on the variety and growing conditions, they may not emerge until the following spring. It is not uncommon for dormant bare-root lilies to appear inactive during their first season as they establish below the soil.
We appreciate your patience and hope you'll be pleasantly surprised when they emerge next season.
– Bailey
TN Nursery
My plants arrived dead
My plants arrive limp. brown, and mushy. They definitely looked dead but I carefully followed the instructions to rehydrate, then planted them. Nothing grew.
20. toukokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Tnnursery
We're sorry to hear you were disappointed.
Bare-root plants can naturally appear brown and limp when they arrive because they are shipped in a dormant state. However, they should not be judged solely by their appearance. We recommend rehydrating them and planting them promptly, as you did.
Many bare-root perennial plants spend their first growing season establishing strong root systems underground and often do not produce visible top growth until the following spring. While they may appear inactive above ground, they are frequently developing below the soil.
We appreciate your feedback and hope you'll be pleasantly surprised when they emerge next season.
– Bailey
TN Nursery
Not happy..my order took a long time to…
Not happy..my order took a long time to ship and the pellets I received isn't doing anything in my pond
9. kesäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Tnnursery
We're sorry to hear you were disappointed.
We apologize that your order took longer to ship than expected. During our busy season, processing times can occasionally be longer due to the high volume of orders.
Our Water Lily pellets are shipped as dormant rhizomes, not actively growing plants. Depending on water temperature, sunlight, and growing conditions, they often require time to establish before producing visible growth. It is not uncommon for dormant rhizomes to take several weeks, or even longer, before showing new leaves.
We appreciate your patience and hope you'll begin to see growth as they become established.
– Bailey
TN Nursery
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