Tiger of Sweden Arvostelua 145

Bought a black leather belt from Tiger of Sweden for 800kr. After close to two years of normal wear it started bleeding dye onto my shirts. I assumed for a while that something else in my wardrobe was the culprit, until I wore white pants and walked around with black smudges all over them.

By the time I figured out the belt was the cause, six shirts and a pair of white pants were stained, several of them washed and ironed before I knew, so the dye is now heat-set and likely permanent. Replacing those pieces puts the real cost of this belt closer to 4000kr.

At this price point I expected a properly finished leather belt that would hold up to normal use. Disappointing quality for a brand that positions itself as premium.

Poor customer service. Package was never delivered. They refused any responsibility. Unapologetic follow-up. The postman for the building thought this was a fly-by-night operation and was likely on its last breath.

Kvalitet som blivit sämre och sämre. Har flera tröjor som spruckit i sömmarna. Försökte reklamera ett par byxor som jag haft i 3 månader. Dessa hade spruckit i båda fickorna. Blev erbjuden 20% på nästa köp.

Mailade en hel förmiddag med antingen en AI-agent eller en människa som klistrade in färdiga standardiserade svar gång på gång.

Försökte ringa men blev bortkopplad för de hade ingen tillgänglig medarbetare.

Har handlat på Tiger i 20 år men nu är det tyvärr slut med det. Finns bättre kläder till samma eller bättre pris.

Styr unna! Har nå brukt tre uker på levering. Ingen som hjelper til å finne pakken min, STYR UNNA

On a recent trip to South Africa I stopped by a ToS store in Sandton and was helped by a lovely store sales person. She found some truly amazing fitting items and was very attentive, the quality of the jeans and suit that I bought are fantastic and I have gotten a lot of wear from them already, highly recommend!

I found a coat I quite liked at one of Tiger of Sweden's retail locations but wanted to get it in a different color, which created a series of problems for me.

The in-store employee let me know that they maintain a completely different system for online retail so they couldn't just order me the jacket I had just tried on in a different color, and that I would have to order it myself.

I did this, but was shown different color values in my order confirmation on the site and in email.

I reached out to customer service and the agent cancelled my order rather than fixing it for me, telling me I would have to re-order.

I did this, and had the same exact problem happen to me again.

Reached out to customer service a second time about this and a different agent told me they looked into it and that my order was actually correct, despite what the email said.

Then I heard back from the first agent who had cancelled my order yet again, telling me to place the order a third time and offering me a discount code. Can't do that, as the jacket's now sold out in the color/size combo I tried to buy twice.

From these interactions, I'd imagine there's a lot of cost-cutting and outsourcing at this place that's led to some real organizational challenges. It seems like customer service isn't actually empowered to help customers.

Ultimately, I haven't lost any money and have probably saved myself time/grief looking at other reviews here, since I never had to return the incorrect garment they were going to send me.

Versand für 5,99 nach Deutschland habe ich bezahlt trotz einer Bestellhöhe von mehr als 200 €, nun soll ich 9,99 für die Retoure bezahlen. Einst habe ich ganz häufig bei Tiger of Sweden bestellt, aber nun ist Schluss! Vor allem weil die Preise so enorm gestiegen sind und meiner Meinung nach das Preis-/ Leistungsverhältnis nicht mehr stimmt. Und nun auch noch ein katastrophaler Kundenservice. Schade

Super Qualität!
Endlich eine Jeans die auch nach längerer Tragezeit ihre Form behält :)
Aber lieber eine Nummer größer bestellen, Jeans fallen sehr klein aus (wird aber auch von der Firma so angegeben).

Wenn man doch nur 0 Sterne geben könnte... für den Versand und Rückversand wurden mir im gesamt 32€ verrechnet

Früher mal war ich mit dem Service von Tiger of Sweden wirklich zufrieden. Es ist schade zu sehen wie sich eine Marke zum negativen verändern kann.

Ich werde keine Bestellungen mehr tätigen.

Wirklich schrecklich, die Servicegebühren. Versand kostet 9,99 Euro und wenn die Hose nicht passt, der Rückversand auch noch einmal 9,99. Also am Ende fast 20 Euro bezahlt und keine passende Jeans. Wobei die Hose auch wirklich nicht passen konnte. W34L32 war viel zu weit und viel zu lang.

Schade, ich bestelle da also nicht mehr.

it has been second that i buy suites from Magasin TIGER OF SWEDEN. the bigest mistake ever the worest quality ever...

and the service is even worest ..

i don not recomend to buy tiger of sweden

Der Kundendienst ist eine KATASTROPHE. Bei der letzten Bestellung eines Paar Herrenschuhe wurden mir zwei Schuhe für zwei linke (!!!) Füsse gesendet. Das Porto für die Rücksendung (aus der CH) musste ich selber bezahlen.
Bei der jetzigen Bestellung berechnet mir UPS sFr. 74.25 (drei Hemden für ca. sFr. 400.00), obwohl die Sendung eigentlich portofrei wäre.
Ich habe die letzten Jahre für x-tausend sFr bei dieser Firma bestellt, weil mir die Kleider eigentlich gut gefallen.
Aber jetzt ist Schluss.

I've been buying Tiger clothing for 20 years - the quality (workmanship, material, jackets with only one inside pocket, etc.) has been deteriorating badly for some time now. This is also confirmed by retailers. Complaints about defects are quite brazenly dismissed. What a loss!

Jeans are broken on the butt area after four months. Very embarrassing. Literally the quality cannot be worse. The company is a scam

I'm appalled by the low quality of this so-called premium brand. I own a trenchcoat and a pair of dress leather shoes from Tiger of Sweden. The trench coat I've had to had sewn/mended every season going on ten years now. From buttons falling off to holes in the pockets to bigger things requiring tailoring, it's a mess of a coat. And not even a warm one, at that.
The leather dress shoes looked like garbage after less than six months' use. They did not keep their color at all and are just generally uncomfortable. The leather quality is really bad.
ToS used to be a quality brand one could depend on. It is no longer, and I have decided to go elsewhere.

Jeg var meget tilfreds med mit køb, men blev lidt skuffet, da jeg skulle returnere en del af min ordre. Returneringen er besværlig og, det var ikke muligt, at returnere en online-ordre i deres fysiske butik.

Har varit i Tiger of Sweden i Malmö centrum några gånga, och måsta säga att där har varit helt otroligt gott bemötande varje gång. Fantastisk service från start till slut och de gör allt för att hjälpa allt de kan. Det är här jag kommer att köpa mina kläder framåt!
Stort tack till personalen i butiken.
Mvh.
André

Får inte mina betalda varor som jag beställde i höstas. Aldrig mer något köp hos Tiger of Sweden!