We ordered a control board for our RV refrigerator. It took a month to receive it. We had travel plans so ended up having the fridge repaired by our local rv dealer. I called and spoke to Brian, who... Näytä lisää
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
Ordered a replacement shelf for my RV fridge. Got an email saying it was delivered. It was not. Emailed customer support and they said to ignore that email, it was from a third party. A day later, th... Näytä lisää
Yritys on vastannut
The part was correct and works great. Packaging needs a bit of improvement. The ESD bag meant to protect the component was not taped shut and by the time it got to us, it was just lying in the box not... Näytä lisää
I ordered a circuit board and control panel. The checkout was so smooth I figured I must have forgotten something. I thought it would be a week before the item arrived, but it was almost as fast... Näytä lisää
Yrityksen tiedot
Yrityksen kirjoittama
We pride ourselves on our extensive knowledge of the Norcold, Dometic, Furrion, and InVision products we sell, the affordable rate we're able to sell them for, and the superior customer service we're committed to provide. RVFridgeGuys.com is an independent Norcold, Dometic, InVision, and Furrion parts retailer dealing in genuine and new parts only. Our service to you, our customer, does not end until the parts you have purchased are successfully installed and you're back on the road with a working refrigerator.
Yhteystiedot
RV Fridge Guys | Seek Adventure LLC, 32043, Green Cove Springs, Yhdysvallat
- 800 712 8822
- info@rvfridgeguys.com
- www.thenorcoldguy.com
Pyytää asiakkailta arvosteluja
Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja
On vastannut 58 %: iin saamistaan huonoista arvosteluista
Vastaaminen kestää yleensä yli kuukauden
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Arrived in a timely manner
I received my order in amazing time
I received my order in amazing time. Perfect match!!
Had product and prompt delivery
Had the part we needed after being told we needed a new fridge door by rv dealers near us.Ordered and was here in the time quoted .Great service.
I contacted your place and was told…
I contacted your place and was told that because I installed the part and then removed it l could return it but would cost me 20% because it would be returned to factory. Later got a email asking me if I installed it or not. I replied yes I took it out after seeing it did not change anything
Then you told me I could not return it. Someone needs to educate their employees on company policy.
RIP OFF
Product appeared to be available for shipment when the order was placed but was not. They charged my credit card right away even though the item was not in stock and available for shipment. When I canceled the order and asked for a refund because they could not fulfill the order they charged my credit card a service fee of $2.06. This is very bad business and you can be sure I will spread the word throughout the RV world as I am heavily involved in several RV Organizations. Charge me $2.06 when you can't deliver the product, UNBELIVABLE
It showed that you had the part that I…
It showed that you had the part that I ordered in stock. I ordered it and then I was informed that the part was on backorder. I was not happy with that. You should’ve said that in the beginning and I never would’ve ordered it.
sept 28th odered a part 637081 display…
sept 28th odered a part 637081 display board , never heard nothing and am trying to get my money back. Called and left message just left another 12/26
Waiting on part.
Ordering was easy.
Needed this part asap still not here …..
Needed this part asap. Still waiting. If I knew this would come from Norcold I could have ordered through them directly vs sourcing through a third party that would appear not to have the part in stock and will be getting it after the fact from Norcold.
Kind of a bait and switch. When they did not have a refund should immediately offer a refund so a person can look elsewhere.
The control board arrived early and…
The control board arrived early and only took about 10 minutes to change. My “new” rv fridge now works like new! I highly recommend these guys!
Came quickly and well packaged.
Extremely fast fulfillment of exactly…
Extremely fast fulfillment of exactly the right parts needed. Couldn't be happier with the results of my order.
Still waiting
It’s a little premature to ask how your doing when there has been no update on my order and it hasn’t shipped. Also, I put in a password wrong twice and I was forced to reset my password. Really? 2 wrong submissions and automatically reset?
Ordered a product
Ordered a product, paid for it, then 2 days later I got a email saying it was not in stock and will take 2 to 3 weeks to come in. Wanted to cancel, but then I would get charged a fee. So I decided to wait. After 5 weeks and no product and no response to my messages. I filed a complaint with PayPal. A week later the product shipped. Now the season for camping is over I finally received the product. Could order somewhere else and had it sooner.
Great service and good pricing
Great service and good pricing
My only hesitance is that i felt too rushed during ordering as i was getting confused with the part numbering and compatibility discrepancies
Still waiting
I am still waiting for my item. The tracking information still says awaiting shipment since September 26.
Ordered June 27
Ordered June 27, recieved October 11. Poor customer service. Just found out that the same part number was available and in stock on Amazon. Could have had it in 4 days.
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