The Barcode Warehouse Arvostelua 

I bought 4 M3 RF scanners never worked from day one. Spent hours days even with support. 6 months in i am sending them back incorrect firm wear installed so would never work.very poor customer service they have your money so dont care. I have spent thousands with this company would never buy again.. cheapest is not always the best !!

Customer service always helpful, ordering never an issue, happy to continue placing further orders.

Barcode warehouse are a pleasure to do business with.
and a special mention to Angela Marsh who is my contact and is always helpful and professional.

1st order; Ordered and paid for on the same day, promised next day and it wasnt delivered resulting in a upset customer. 2nd and 3rd order; ordered and paid for but neither left the warehouse. If I hadnt have rang the stock would not have left. 3 failures from 3 orders isnt good

I would like to thank Suzanne Catley, always a great help and nothing is to much trouble .
a real credit to your company

Reasonable prices and very good customer service.
If only all of my suppliers were like this.

Good, fast customer service. Excellent communication with feedback. Enquiry dealt with by Suzanne who was very professional

I ordered 11x snap on chargers on 13th January 2021. It was stated on the website that I would receive the items within 2-5 working days. I have still not received the items and would have marked this rating at 1 star had it not been for the customer service I received.
At first I gave the delivery the benefit of the doubt and waited until Monday 25th January to chase the order. I received an e-mail straight back from customer service saying my order would arrive on Wednesday/Thursday and it would be dispatched upon arrival. I didn't receive the order and I chased this up on Wednesday 3rd February. Again I got an answer straight back from customer services stating they will be shipped the following day, on Thursday 4th and will be with Barcode Warehouse by Monday 8th. On Monday I contacted customer services only to find the date had changed again (no surprise at this point) and the order was now going to be shipped to barcode warehouse on Friday 12th February.
I did try to find an alternative option and I was put through to the purchasing team. Nevertheless, that option was a further £200.00 extra and was also being delivered from overseas. I was sceptical this option wouldn't arrive on time given the current problems I am facing.
The customer service team were all very apologetic and helpful, trying to resolve this for me.
I did call again today, 17th February and was told there was some good news. 8 of my chargers would be delivered over the next few days, 2 more should arrive next week and the final 1 just after.
Although Barcode Warehouse have failed to manage customer expectations and failed to deliver the chargers in a timely manner (with Brexit and the overseas transportation holding some blame for this), I do feel I need to mention a particular staff member who went above and beyond to help me.
Beth is part of the customer service team and had taken it upon herself to push for the delivery of these chargers. She managed my calls with professionalism and kindness, even when I was upset and angry. I really felt Beth was trying to help me and displayed great customer service. She really is an asset to Barcode Warehouse and I want to personally thank her for everything she has done leading up to this point.
Hopefully we will receive the 11 chargers this month.

Can't recommend highly enough, I was struggling to install a printer and 1 phone call immediate answer, did a screen share and sorted it all in 5 minutes saving me hours of frustration. Excellent - thank you so much :)

Fabulous service from Phil and Glynn today - got our printers going in no time! Thank you, you really are a fantastic helpline and you really know your stuff. Thank you, Zoe

Excellent and efficient service from Lynsey in media sales, I only place orders a couple of times a year, but the service is always great. Thank you.

Excellent service from Suzanne - very fast and efficient - just what you need, when you need it ! Thank you.

I spoke to Luke Moore in technical support and was so impressed with not only his product knowledge but more importantly his customer care. Luke would be a credit to any business and his efforts should be acknowledged by his line manager.
I cannot recommend highly enough the barcode warehouse, if Luke is an example of the standard of staff the employ

Had an issue after an Apple Mac update and the customer service couldn't of been any better, Phil resolved my issue in less 15 minutes. 914459

Always happy with The Barcode Warehouse with friendly and very helpful people.
Very good top quality products.
Pleasure doing business with them.

Top class service from this company. Answered my questions via email really professionally and promptly.
Many Thanks

High quality products, work as expected. Customer service is friendly, knowledgeable and very helpful. Goods delivered quickly. Extremely efficient company.

Great. Quck delivery, everything in order.

Excellent company, great service. I had a prompt answer for a question about a product i was interested in .
I ordered this once a prompt answer was given and I received my item within 2 working days.
Nice friendly team and excellent service.

Quick delivery good pricing quality products.
Never had a problem.