Poor - having placed an order for a PDA on line I get a phone call saying that it doesn't include a warranty or a charger and I will have to pay for them. I told them to cancel the order and they then... Näytä lisää
Yritys on vastannut
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Katso, mitä arvostelun kirjoittajat sanovat
I have used Kestronics for about 3 years now. We are by no means their biggest customer, in fact, probably one of the smallest, but their service is always exemplary and their prices are very keen.... Näytä lisää
Excellent service from this company. Staff are well trained and engaged and are able to demonstrate their knowledge of their products. I would happy recommend doing business with Kestronics!
Yritys on vastannut
Super reliable, professional and friendly service from a great team who will go the extra mile to achieve the highest levels of customer service. Fast delivery of parts and great communication.... Näytä lisää
Yritys on vastannut
Yrityksen tiedot
- Tietokonelaitteiden valmistaja
- Tietokoneet ja tarvikkeet
- ATK-tuki ja -huolto
- Maksupäätelaitteet
- Tulostimet ja skannerit
Yrityksen kirjoittama
Kestronics is a dynamic tech solution provider specialising in the IT industry, in particular Mobile Enterprise Computing, Barcode, RFID & Thermal Print Solutions, Self-Service Unattended Kiosks & Point of Sale, and Managed Services.
Yhteystiedot
Maple House, High Street, EN6 5BS, Potters Bar, Yhdistynyt kuningaskunta
- +441727812222
- sales@kestronics.co.uk
- kestronics.co.uk
4,0
Hyvä
32 arvostelua
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Sharp sales persons - avoid
Poor - having placed an order for a PDA on line I get a phone call saying that it doesn't include a warranty or a charger and I will have to pay for them. I told them to cancel the order and they then said that they made a mistake and it comes with manufacturers warranty but would i like an extended warranty ? But still no charger !!! cancelled order
29. heinäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Kestronics
Hi Paul,
We are sorry to hear you had a bad experience with Kestronics.
We always follow up with orders on our website as very often accessories are missed and it’s much easier to add the accessory before the order is shipped rather than the customer contacting us asking why there is no charging cradle included (for example). These types of products are complex, with many accessories, warranty options, software bundles etc, so it’s never a perfect science to guide the customer’s web journey.
The vast majority of website customers are happy with this follow up. We don’t intend for this to be pressure to spend.
If there is anything we can help you with in the future, then let us know.
Kestronics Team
Outstanding service with a genuine personal touch
Excellent service from start to finish. Kestronics deliver a truly personal, customer-first approach that you simply don't get from the bigger resellers. If you're looking for handheld devices for B2B scenarios, save yourself the time and go straight to Kestronics.
A special thank you to Tania, who has been absolutely fantastic to deal with. We've worked with some of the larger resellers like BW in the past, and the difference in service quality is night and day. Couldn't recommend Kestronics highly enough.
22. toukokuuta 2026
Oma-aloitteinen arvostelu
Quick delivery
Quick delivery, competitive pricing and good availability of products. We will return to this supplier in the future.
30. huhtikuuta 2026
Great customer service
Great customer service, Tania followed up about my order very closely and professionally to make sure I was happy with my purchase.
4. joulukuuta 2025
Great service fast delivery
Great service fast delivery
Am happy and highly recommend this company Kipp the good work
28. lokakuuta 2025
Fast delivery and great service great…
Fast delivery and great service great product
18. marraskuuta 2024
Vastaus yritykseltä Kestronics
Hi Lorna,
Thank you for taking the time to leave a review.
We strive to deliver great customer service and ensure all orders are delivered as soon as possible.
We are glad that you had a good experience using our website and are happy with how quickly you received your order.
Many thanks,
Kim
Great Service
Great communication when contacted the company on the phone. Provided with the necessary links on their website and a smooth transition to payment. Order received in under 24 hours.
5. maaliskuuta 2020
Oma-aloitteinen arvostelu
Vastaus yritykseltä Kestronics
Hi Kerry,
Thank you for taking the time to give us a review, we really appreciate it!
It's great to hear that you have had a smooth, easy, shopping process.
We hope you enjoy your new Lanyards!!
Melissa at Kestronics Customer Care
Great guys always with advice
Great guys always with advice, and assisting with last minute orders from us. Highly recommend
30. tammikuuta 2020
Oma-aloitteinen arvostelu
Vastaus yritykseltä Kestronics
Hi Ali,
Thank you for your great review.
We strive to always help our customers with advice or technical support before and after they have purchased. So we are all very pleased to see that this is improving our customer's experience.
Many thanks,
Melissa at Kestronics Customer Service
As usual very quick and efficient…
As usual very quick and efficient service
23. tammikuuta 2020
Oma-aloitteinen arvostelu
Vastaus yritykseltä Kestronics
Hi Andy,
Thank you for taking the time to leave us such a kind review.
We know how important it can be to have orders ASAP so we really try to ensure that they are out by the next day if we have stock. We are a tight-knit team that work together to deliver an efficient service.
It's great to hear that you are happy with your experiences with Kestronics.
Best wishes,
Tilly at Kestronics Customer Care
Quick delivery
Quick delivery, split rings were missing but were sent as soon as I enquired, would order again.
16. joulukuuta 2019
Oma-aloitteinen arvostelu
Vastaus yritykseltä Kestronics
Hello Susan,
Thanks for your kind words.
We are really sorry for the inconvenience but are pleased that the issue was swiftly resolved due to our team's proactive approach.
Thank you for your understanding.
Kind regards,
Tilly at Kestronics Customer Care
Very quick and efficient and a box of…
Very quick and efficient and a box of quality street! What a treat!
11. joulukuuta 2019
Oma-aloitteinen arvostelu
Vastaus yritykseltä Kestronics
Hi Patricia,
Thank you for your review!
We make every effort to be a fast and well-organised business and it's great to hear it's paying off.
We love to treat our customers during the festive period and we hope you enjoy your chocolates.
We've also just finished '12 days of Kestmas'. Where all internet orders placed on the Kestronics website were put into a draw to win a range of gifts. The top prize was a Samsung Galaxy Tablet, so keep your eyes peeled for next year's promotion!
All the best,
Tilly at Kestronics Customer Care
Amazing service
Amazing service, helped me with tight deadlines. Will definately use again.
6. joulukuuta 2019
Oma-aloitteinen arvostelu
Vastaus yritykseltä Kestronics
Hi Carolyn,
Thanks a lot for your kind words.
We are committed to being as reliable as possible even when deadlines are tight. We are so glad that we could help you in your time of need.
We look forward to hearing from you in the future.
Thank you and kind regards,
Tilly at Kestronics Customer Care
This is the 3rd year I've ordered…
This is the 3rd year I've ordered lanyards from Kestronics. The staff are so helpful and the quick delivery time (to Canada) is amazing. The order was at my office is just a few days!
13. marraskuuta 2019
Oma-aloitteinen arvostelu
Vastaus yritykseltä Kestronics
Dear Denise,
Thank you so much for the lovely review!
We try really hard to be as helpful as we can and we're so happy to hear that it's paying off.
The warehouse team put a lot of effort into finding the best courier for every order and we're so pleased to hear how quickly the delivery got to you.
We hope you order again from us soon.
Thank you and kind regards,
Tilly at Kestronics Customer Care
Amazing as always
4. marraskuuta 2019
Oma-aloitteinen arvostelu
Vastaus yritykseltä Kestronics
Hi Thomas,
Thanks for your kind words.
We try really hard to provide the best service we can with every order we receive.
We are very happy that you've had such a positive experience when you've ordered with us.
We hope to deliver you the same amazing experience soon.
Many thanks,
Tilly at Kestronics Customer Care
there service was seamless and…
there service was seamless and reliable. Thanks
8. lokakuuta 2019
Oma-aloitteinen arvostelu
Vastaus yritykseltä Kestronics
Dear Aaron,
Thank you for your review!
We strive to be easy to deal with, it's part of our philosophy, and it's amazing to see that reflected in your experience with us.
We hope we can give you the same reliable service soon.
All the best,
Tilly at Kestronics Customer Care
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