Electronic Reading Systems Ltd Arvostelua 

Alway excellent in responding . and delivers on time ,that is why we use this company often , service is the best !

Great service.
Ben’s a credit to the company 🙌🙌🙌

Excellent customer service from Vincenzo and his team. Vincenzo offered me a selection of product for me to view.

The staff provided excellent assistance in helping my employer and me select the appropriate device.

Very helpful easy and professional well done

Always exceptional service I ordered the wrong ink and they rang me to check if this was correct ,not many if any companies will give you this service

Very prompt dispatch of goods

thank you

Reference to several phone calls to ERS I found them very helpful in the information I required about a new printer I intend to purchase from them.
All members of the staff were very knowledgeable in there products.

Mark Taylor

The team are very attentive and supportive, but unfortunately I’ve found the shipping experience unreliable.

The “ready for dispatch” statuses are misleading, as they give the impression that an item is available and can be shipped. More often than not, with my purchases there seems to be more to the story, and several days can pass before the parcel is actually received.

I’ve only ordered a few times, but on two occasions I’ve had to chase for additional tracking links despite the order already showing as complete. I’ve also had to follow up after placing an order because it was sitting “in review”.

There have been multiple missed delivery dates that were promised by the sales team, and I’ve also experienced issues with the couriers they use. While I appreciate they can’t be held wholly responsible for the courier, after repeated issues they could choose to use a more reliable service.

Overall, the staff are helpful and responsive, but based on my experiences so far, I haven’t found the ordering and delivery service particularly reliable.

Superb company. Delivery bang on time.

Very easy to order from, always very helpful & competitive prices. Delivery very fast & communication spot on. Thank you Ben at ERS. :)

I went old school and phoned my order in, the guy was quick and helpful.

Great pricing and customer service from Ben, and good communication when there was a slight hiccup with the delivery.

Excellent company to deal with, delivery speed and despatch of goods is second to none!

Outstanding customer service. My printer was lost by the courier, and instead of making me wait while they investigated, ERS kept me updated, called me back when they said they would, even when it was just to say - we are working on it, but wanted to keep you informed.... and dispatched a replacement immediately so my business wasn't delayed. One of the best customer service experiences I've had in years. Cant recommend them enough.
Also just want to add how NICE it was to contact a company and speak to a human being instead of having to choose random numbers to be put through to a call centre who just read from a script. Im actually not upset at all now at the courier messing up, as it has made me so happy to have had such a great experience with a company! Guess it says a lot about most of the other companies I deal with on a daily basis. Keep up the great service ERS!!!!

My case was very specific. The thing is, I live in Kazakhstan, and there's no way to find a rare printer part I needed anywhere nearby. Thankfully, this company agreed to help me. After carefully discussing all the details regarding delivery and payment, I successfully placed my order, which has already been delivered without any problems. Special thanks to Charlotte and Mark!

Rapid dispatch with a reputable courier, no issues with delivery at all, all in all - a perfect service

Ordering is quick and easy. Delivery is always quick, and we get tracking so we can keep an eye out for it.

ordered online, only gripe is money not taken instanly so i had to ring up during office offices to validate payment as i keep my card locked when not spending.
Customer service when spoke to sorted it straight away and goods arrived next day, so no complaints.

Everything is always efficient and very quick to be organised by the team so thank you not many suppliers are so quick and helpful.