The venue is absolutely perfect! My nephew's from Africa had an absolute blast! We came in for tenpin bowling & ended up participating in a lot more activities. Customer service was spot on though the... Näytä lisää
Yritys on vastannut
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
The bowling area was well maintained and clean but unfortunately the food offerings are not good, I am not sure where to begin as there was 13 of us in the party and everyone had different bad things... Näytä lisää
Yritys on vastannut
Very attentive although initial service waiting to get to counter was very slow. Game went down fixed and extra 10mins added to game not overly generous as was prob just over 10 mins down but I guess... Näytä lisää
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My 8yr old son & I visited your Kingston location on the afternoon of 29/7. At the start of our second game of bowling, he dropped a ball on his toe. He's fine, but was shocked and in a lot of pain. Y... Näytä lisää
Yritys on vastannut
Yrityksen tiedot
Yrityksen kirjoittama
Tenpin is one of the UK's biggest bowling and indoor entertainment providers, with over 1000 bowling lanes across 58 venues. Alongside bowling Tenpin offers an unrivalled range of indoor activities including karaoke, escape rooms, laser tag, arcades, interactive darts, pool, table tennis, as well as a fantastic food and drinks menu. From date nights, days or nights out with family, friends or work colleagues, or kids' birthday parties, there's fun for kids big and small in Tenpin. There's incredible value to be found with bowling, karaoke, escape room and laser tag deals available every day of the week. Check out our offers on our website today.
Yhteystiedot
Aragon House, MK43 0EQ, Cranfield, Yhdistynyt kuningaskunta
- 0333 034 6100
- www.tenpin.co.uk
4,2
Hyvä
10 t. arvostelua
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Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
The staff were amazing
The staff were amazing, really helpful. My daughter had the best time for her birthday.
6. elokuuta 2026
Vastaus yritykseltä Tenpin
Hi Rebecca
Thank you for the wonderful 5-star rating! We are so pleased to hear that our team was very helpful and that your daughter had such a fantastic time celebrating her birthday with us. We hope to see you all again soon! Best wishes - Clare
Always a great reception from staff and…
Always a great reception from staff and they are always there to help
6. elokuuta 2026
Vastaus yritykseltä Tenpin
Hi Jonathan
Thank you for taking the time to leave us a wonderful 5-star review! We are so pleased to hear that you always receive a great reception from our staff and that they are always there to help. We hope to see you again very soon. Best wishes - Clare
Birthday celebration
Birthday celebration. Paid £40 for hour bowling and pizza. Kids loved it spent way more in arcade but thats the norm. Food and drink selection and prices very reasonable. Great experence.
5. elokuuta 2026
Vastaus yritykseltä Tenpin
Hi Tara
Thank you for your wonderful 5-star review! We are so pleased to hear that you had a great birthday celebration with us and that the kids enjoyed the bowling and arcade. It's fantastic to know you found our food and drink selection and prices reasonable. Please come back to see us again soon! Best wishes - Clare
Everything was fab
Everything was fab . First time there and we found our experience was very good . Staff attentive and food was of a good quality. Everything was easy to order online
6. elokuuta 2026
Vastaus yritykseltä Tenpin
Hi Brenda
Thank you for your fantastic 5-star review! We are so pleased to hear that your first visit was a great experience and that you found our staff attentive and the food of good quality. It's also wonderful to know that ordering online was easy for you. We look forward to welcoming you back again soon! Best wishes - Clare
All good except the "Change" machine…
All good except the "Change" machine was not working and we didn't have change for our 2 grandkids.
They told us to go to a ATM but they don't give change.
6. elokuuta 2026
Vastaus yritykseltä Tenpin
Hello Veronica
We appreciate you sharing your experience. We are truly sorry the change machine was out of order, causing inconvenience for your grandkids. We are looking into this to prevent future occurrences. Best wishes - Clare
The booking was for an hour but we were…
The booking was for an hour but we were told after our game which wasnt an hour that it was fnished. This was not clear when I booked the bowling
6. elokuuta 2026
Vastaus yritykseltä Tenpin
Hi Estelle
We appreciate you sharing your experience. We are sorry the booking duration was unclear. We will review our booking communication to ensure this is clearer for future guests. Best wishes - Clare
Vastaus yritykseltä Tenpin
Hi Jo
We appreciate you sharing your experience. We are sorry the pins were not functioning correctly and affected your score. We are looking into this. Best wishes - Clare
Children enjoyed it.
6. elokuuta 2026
Vastaus yritykseltä Tenpin
Hi Heather
Thanks for the lovely 5* review. We are pleased to hear that the children enjoyed the visit. We appreciate your kind words. Best wishes - Clare
I always come back with joy
6. elokuuta 2026
Vastaus yritykseltä Tenpin
Hi Florin
We're so happy to hear you always leave with joy! We appreciate your wonderful feedback. Best wishes - Clare
Came into the room countless times…
Came into the room countless times without warning. Room was so hot even though a fan was provided
6. elokuuta 2026
Vastaus yritykseltä Tenpin
Hello Miria
We are sorry to hear about the issues you experienced with unauthorized room entry and the uncomfortable room temperature. We are addressing these concerns internally. Best wishes - Clare
Excellent deal..
Excellent deal... 6 people bowling for an hour and pizza for less than £40... Great during summer holidays
6. elokuuta 2026
Vastaus yritykseltä Tenpin
Hi Tony
Thank you for your fantastic review! We're so pleased to hear you found our bowling and pizza deal to be excellent value, especially for a group of six during the summer holidays. We're delighted you had such a positive experience with us! Best wishes - Clare
Although the kids had a good time at…
Although the kids had a good time at Tenpin Braehead the overall experience reflects this rating.
The venue was so understaffed. Granted it was during the school holidays but I feel provisions should be made for such times.
The queue was huge on getting there, we arrived in plenty of time which I was glad about and we go onto our lane at our allotted time.
The kids had a burger and chips as part of the deal I bought and when it arrived it was hard and cold. I ordered a coffee through the QR code on the lane 15 minutes into the game of bowling only to have to go to the bar myself after the game to collect this order.
We managed to get a ball stuck on the lane. I pressed the call service button and after around 10 minutes I had to go and find someone to help us. She arrived a few minutes later and apologised for our wait.
A few of the machines I lost money on due to malfunction and rather than wait in the massive queue I cut my losses.
The kids won some tickets but again I refused to wait in the massive queue and gifted the tokens to another family with the promise to my kids I would go buy them a small toy to make up for it.
Overall my experience with 4 young kids wasn’t a great one. Thankfully I managed to shield the kids from my annoyance and they had fun.
I would return to Tenpin but in the hope that there was more staff on the floor for the volume of customers they have in a day. Hats off to the staff though they were so overworked and apologetic at every interaction with them.
6. elokuuta 2026
Vastaus yritykseltä Tenpin
We appreciate you taking the time to share your detailed feedback regarding your recent visit. We are truly sorry to hear that several aspects of your experience, particularly the staffing levels and the quality of your food order, did not meet your expectations. We understand how frustrating it must have been to encounter long queues, cold food, and issues with service, especially when trying to manage four young children.
We acknowledge your comments about the understaffing during school holidays and the impact this had on various services, including your coffee order and the ball retrieval. We also regret that you lost money on malfunctioning machines and were unable to redeem your children's tickets due to the queues. It is reassuring to know that our team members maintained a polite and apologetic demeanor.
Your insights are invaluable as we continuously strive to improve our operations. We are reviewing our staffing provisions for peak times to ensure a smoother and more enjoyable experience for all our guests. We hope to see you again in the future. Best wishes - Clare
We tried out the crazy golf…
We tried out the crazy golf unfortunately at least 3 of the holes were not functioning correctly which was very frustrating, later we found out the golf is a separate company but with no representation we can only complain online should be a better system in place, but the golf was very good on the whole.
6. elokuuta 2026
Vastaus yritykseltä Tenpin
Hi Paul
We appreciate you sharing your experience with the crazy golf. We are sorry to hear about the issues with the non-functioning holes and the frustration this caused. We will pass this feedback through to the correct party. Best wishes- Clare
Vastaus yritykseltä Tenpin
Hi Gary
Thank you for taking the time to leave us a fantastic 5-star review! We are so pleased to hear that you enjoyed our venue and its excellent amenities. We hope to welcome you back again very soon! Best wishes - Clare
The Harlow Tenpin
The Harlow Tenpin, has no air conditioning and was ridiculously hot.
Also we ordered drinks and they took 20 minutes to come, but they continued to serve other customers around us as soon as they walked up.
We had a pizza in the deal and we was still eating it when our hour was coming to the end, the stuff was standing next to us asking if we was done. When said no they waited for the hour to come to an end and tried to take it. We said no and to leave us.
It was the most uncomfortable I have felt in what was ment to be a great family fun day.
30. heinäkuuta 2026
Vastaus yritykseltä Tenpin
Hello
Thank you for your 2-star review. We are very sorry to hear that your recent visit was uncomfortable due to the heat and the slow drink service. We also regret that you felt rushed with your pizza. Your feedback is important to us and will be passed on to the team for improvements. Best wishes Clare
Arrived and straight up to the desk
Arrived and straight up to the desk and our booking was confirmed and bowling lane allocated. Getting started within 5 mins of arrival.
6. elokuuta 2026
Vastaus yritykseltä Tenpin
Hi Bryan
We're so happy to hear that your booking was confirmed and you were able to start bowling quickly. We appreciate you sharing your positive experience with us! Best wishes - Clare
Great experience in general
Great experience in general. Friendly atmosphere and lots to do under 1 roof
6. elokuuta 2026
Vastaus yritykseltä Tenpin
Hi Baliveer
Thank you for the fantastic 5-star review! We're so pleased to hear you enjoyed the friendly atmosphere and found plenty to do under one roof. We hope to see you again soon! Best wishes - Clare
Great party / I would highly recommend
Great party / I would highly recommend! The staff were very engaged, helpful and friendly!
6. elokuuta 2026
Vastaus yritykseltä Tenpin
That's lovely to hear, thanks for the five stars Samantha!
Great staff and wonderful facilities
6. elokuuta 2026
Vastaus yritykseltä Tenpin
Hi Irene
Thank you for the fantastic 5-star review! We're so pleased to hear you enjoyed our facilities and found our staff wonderful. We hope to welcome you back again soon! Best wishes - Clare
Vastaus yritykseltä Tenpin
Hi Tamam, thank you for your 5* review of Tenpin Leamington Spa! We're so glad to hear how much you enjoyed your visit. We look forward to welcoming you back again soon! Best wishes-Leila
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