The venue is absolutely perfect! My nephew's from Africa had an absolute blast! We came in for tenpin bowling & ended up participating in a lot more activities. Customer service was spot on though the... Näytä lisää
Yritys on vastannut
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
Very attentive although initial service waiting to get to counter was very slow. Game went down fixed and extra 10mins added to game not overly generous as was prob just over 10 mins down but I guess... Näytä lisää
Yritys on vastannut
My 8yr old son & I visited your Kingston location on the afternoon of 29/7. At the start of our second game of bowling, he dropped a ball on his toe. He's fine, but was shocked and in a lot of pain. Y... Näytä lisää
Yritys on vastannut
Extremely busy with not enough trained staff to assist. One staff member should be recognised for his hard work and effort to get things back on track, resolve issues, etc. queues quickly formed - wou... Näytä lisää
Yritys on vastannut
Yrityksen tiedot
Yrityksen kirjoittama
Tenpin is one of the UK's biggest bowling and indoor entertainment providers, with over 1000 bowling lanes across 58 venues. Alongside bowling Tenpin offers an unrivalled range of indoor activities including karaoke, escape rooms, laser tag, arcades, interactive darts, pool, table tennis, as well as a fantastic food and drinks menu. From date nights, days or nights out with family, friends or work colleagues, or kids' birthday parties, there's fun for kids big and small in Tenpin. There's incredible value to be found with bowling, karaoke, escape room and laser tag deals available every day of the week. Check out our offers on our website today.
Yhteystiedot
Aragon House, MK43 0EQ, Cranfield, Yhdistynyt kuningaskunta
- 0333 034 6100
- www.tenpin.co.uk
4,2
Hyvä
10 t. arvostelua
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Vastaus yritykseltä Tenpin
Hi Tamam, thank you for your 5* review of Tenpin Leamington Spa! We're so glad to hear how much you enjoyed your visit. We look forward to welcoming you back again soon! Best wishes-Leila
All good apart from the food which took…
All good apart from the food which took way too long to arrive .The hamburger I ordered were probably the worst I've ever had ,no relish or mayo ,no pickle or lettuce
Just an over cooked dry burger between a very unappealing bun.Who ever cooked it obviously didn't care!
3. elokuuta 2026
Vastaus yritykseltä Tenpin
Hi Christian
We appreciate you taking the time to share your feedback regarding your recent visit. We are concerned to hear about your experience with the hamburger and the delay in service. This is certainly not the standard we aim for, and we are reviewing our kitchen processes and food preparation to prevent similar occurrences. Best wishes - Clare
No air con on a hot day
No air con on a hot day full of people..when I complaint to manager all she could say air con has not been working for over 1 week.. and there is nothing they could do.
6. elokuuta 2026
Vastaus yritykseltä Tenpin
Very sorry to hear that, could you send us more information to customer.feedback@tenpin.co.uk please?
Upon arrival there was not many people…
Upon arrival there was not many people waiting to be served, great customer service at the desk, we were allocated our lane quickly. When it came to ordering drinks, very slow service and the wrong drinks came at one point, we were better off going to the bar to drink. The actually bowling was fun except the balls kept on jamming and the lane was under some malfunctions at time. Overall the staff were welcoming and good customer service but the bowling facilities were just slow that day.
31. heinäkuuta 2026
Vastaus yritykseltä Tenpin
Hi there
Thank you for your 3-star review. We're pleased to hear you experienced great customer service at the desk and were quickly allocated your lane. We sincerely apologize for the slow drink service, the incorrect orders, and the issues you encountered with the bowling balls jamming and lane malfunctions. Your feedback is valuable, and we will pass it on to the team for improvements. We hope to welcome you back for a smoother experience. Best wishes - Clare
Vastaus yritykseltä Tenpin
Glad you had a good time Amanda, and Happy Birthday to whoever's birthday it was (Hope they won!)
I cudnt decide where to take my…
I cudnt decide where to take my granchildren for a treat they asked to ho bowling never been b4 but we all had a lovely day my grandchildren loved it
6. elokuuta 2026
Vastaus yritykseltä Tenpin
Hi Christine, thank you for leaving a 5* review of Tenpin Birmingham Star City! It's wonderful to hear how much fun you and your family had on your recent visit. We can't wait to welcome you back again soon! Best wishes-Leila
Nice Experience
Was okay. We had fun bowling. It took a while for the staff to clean up the lane we were assigned but this didn't dampen our fun.
5. elokuuta 2026
Vastaus yritykseltä Tenpin
Hi
Thank you for your 4-star review! We're glad to hear you had fun bowling. We apologize for the delay in cleaning your lane and appreciate your understanding. We hope to welcome you back again soon! Best wishes - Clare
Needs more staff to help serve on all…
Needs more staff to help serve on all counters
6. elokuuta 2026
Vastaus yritykseltä Tenpin
Thanks for the feedback Lorraine, we'll be sure to pass this on!
the Staff in tenpin were very helpful…
the Staff in tenpin were very helpful and polite to us customers and they also gave chance back from the money us customers pay for so a massive thanks to tenpin for all their support
6. elokuuta 2026
Vastaus yritykseltä Tenpin
Hi David, thank you for leaving a 5* review of Tenpin Clydebank! It's lovely to hear how helpful and polite you found our staff members. See you again soon! Best wishes-Leila
Great place to go bowling but no XL finger holes
Great place to go bowling haven’t done any other activities there though. On the bowling side there were no bowling balls with X - large finger holes upstairs, had this problem on a visit before but when I asked a member of staff before got the response of I don’t know mate, so didn’t bother this time. So people with larger hands/fingers just have to struggle which distracts from the experience in my opinion, wouldn’t stop me going back though as it was more for my child’s benefit.
6. elokuuta 2026
Vastaus yritykseltä Tenpin
Hi Andrew
Thank you for your feedback regarding your recent bowling experience. We understand your frustration about the lack of bowling balls with larger finger holes and the unhelpful response you received previously. We will ensure this is addressed with our team to improve the experience for all our guests. We're glad your child enjoyed their time with us. Best wishes - Clare
Vastaus yritykseltä Tenpin
Glad you had a great night Michelle!
Vastaus yritykseltä Tenpin
Hi Muna, thank you for leaving a 5* review of Tenpin Sheffield! We're so glad to hear you enjoyed your recent visit and we look forward to welcoming you back again shortly! Best wishes-Leila
Very organised.
Easy entrance, polite assistant and lane immediately available. Like the private seating near the lane, handy for people who are taking people but not bowling themselves. Parking outside a bonus.
6. elokuuta 2026
Vastaus yritykseltä Tenpin
Hi Jane, thank you for leaving a 5* review of Tenpin Doncaster! It's wonderful to hear how convenient you found our facilities and that our staff member was so polite. We can't wait to welcome you back again shortly! Best wishes-Leila
Good
Good hot - table etc. clean. Booking process easy.
No drinks allowed in is a big issue for me as my autistic child will only drink Tesco apple and strawberry… so if you wish to sell this then I will stop bringing in his own drink. - rude staff member saying we can’t bring our own drinks in…
6. elokuuta 2026
Vastaus yritykseltä Tenpin
hi Louise
Thank you for your 4-star rating. We're pleased to hear you found our hot food and tables clean, and the booking process easy. We understand your concern about bringing outside drinks, especially given your child's specific needs. We appreciate your feedback regarding the staff interaction and will review our policies to ensure a better experience for all our guests. Best wishes - Clare
Everything went to plan from the moment…
Everything went to plan from the moment the booking was made.
2. elokuuta 2026
Vastaus yritykseltä Tenpin
Hi Garry, thank you for leaving a 5* review of Tenpin Bexleyheath! It's lovely to hear that your recent visit met your expectations. See you again soon! Best wishes-Leila
Great place for teenagers to meet up
Girls had a great time, always do. Place to meet up with friends in a safe environment.
6. elokuuta 2026
Vastaus yritykseltä Tenpin
Hi Jane, thank you for leaving a 5* review of Tenpin York! We're so glad to hear how much you enjoy coming to visit us. We look forward to welcoming you back again soon! Best wishes-Leila
Place nice but had bad stomach and runs…
Place nice but had bad stomach and runs for two days after eating food there.
6. elokuuta 2026
Vastaus yritykseltä Tenpin
Sorry to hear that Jason. Could you share more information about your visit with us at customer.feedback@tenpin.co.uk please?
Vastaus yritykseltä Tenpin
Hi Fiza
Thank you for your wonderful review! We're so happy to hear that you found it fun and exciting, and that the kids had such a great time. We hope to see you all again very soon! Best wishes - Clare
Vastaus yritykseltä Tenpin
Thanks for the five star review Asif!
Vastaus yritykseltä Tenpin
Hello Irene
We're so glad you enjoyed the variety of activities we offer for all ages! We appreciate your positive feedback. Best wishes - Clare
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