Talbots Arvostelua 335

Ordered some shorts that were very ugly however, in the bag was no order number no paperwork whatsoever so I had to climb a mountain to find order number to return the item Talbots, you suck by design you don’t put in paperwork so people don’t return it never again.

I closed my Talbots card 2 years ago after being a Talbots customer 35 years - because of Comennity
AKA changed name to Bread Financial Easton- their computer errors which were fraud on my Talbots credit card statements. I went into Talbots Easton store for help which they did & Talbots Easton was very helpful they showed the 0 balance on my Talbot's Credit Card 2 yrs ago .I immediately CLOSED Talbots credit card at 0 balance in 2025.
Now 5/6/26 almost approximately 1.5-2 Years later . Never using a Talbots Credit Cardsince I closed it - I get a statement emailed from Bread Financial Easton saying I have a payment due and a Talbots credit card balance which is from 2 years ago- THIS IS FRAUD BY BREAD FINANCIAL - THE COMENITY BANK NAME CHANGE TO BREAD FINANCIAL - ERRORS ?
MAYBE TALBOTS IS GOING BANKRUPT NOW ??

Poplin, poplin, poplin. That is all this store has to offer. The colors are too bright and atrocious. The fabric requires ironing to make it look at all nice. I wish their designers chose a softer fabric with a nice drape and colors more compatible with work.

I simply needed to exchange several items in my order for the next smaller size. We don’t have a store in our city & I’d not ordered from them before. I literally waited on hold for 45 minutes. Then I had to be recharged to get the items at the same price I’d paid for them! Why? Shouldn’t the price you paid be the same, period? The second order I received was incorrect so, again, in order to get the items at the same price I paid, you must get on the phone rather than take care of it online! Again- literally another 40 minute hold! I will not do any further business with this company. They are not client-centered! Ridiculous!

Talbots is the absolute worse. I will be returning everything possible that I ordered in the last 2 days, their agents are useless! They just lost over $500 in 1 order. May they have to go out of business because of their terrible KNOW NOTHING AGENTS and unethical business practices!

Horrible company. I ordered a jacket using a reward coupon on line. Received a notice that the jacket sold out and their on line availability does have delays. The company REFUSED to credit my account with my reward I had used. Have never ordered or entered a store of theirs ever again. Since the reward was for prior purchases and a specific amount- basically stole money from me.

Just came back from Talbots spring 2026 "collection". What a huge disappointment. The dresses looked like something "June Cleaver" wore in the '60s. The quality was cheap and the store in general has gone sadly downhill. Not worth going into to shop anymore.

Recieved multiple twenty-five dollar style rewards with 6mo. expiration dates. Tried to use the ones with expirations closest to present and system will not allow it. Called representative and waited on hold 27 min. and never came back to explain. Called again waited another 25min and transferred me and am still waiting. This is a real scam and disservice to loyal customers. Sham on you Talbots for treating your customers like garbadge.

This is a review of Customer Service, not the store. Talbots used to be known for exemplary service, this is no longer the case. I never received an order. I waited 20 minutes on hold to get to a representative. When I finally spoke to someone, she said she would call me back as her computer was not working. She never returned the call.

I called back and waited for 30 minutes to get through to a person who clearly did not understand what I was trying to say. I did not receive my order and so she insisted it the address was wrong (the address was correct). She then said she'd cancel it and give me my money back. She claimed it would take 7 days to reverse the charge. The next thing I got from Talbots was an email telling me one item was cancelled...since I ordered five, I am not sure how this will all be resolved. Finally, I called the manager of the store I shop at and she very graciously agreed to look into this. I purchased everthing on a "model
s sale" with a large discount and used $75 worth of coupons. Those are now lost to me. 95 per cent of my wardrobe is from Talbots. I will have to rethink my loyalty.

The customer service agent never said she was sorry for the difficulty. She was purely transactional and in fact did not respond to what I was trying to say. She must have been a real person, an AI response would have been courteous. Caveat Emptor.

My Comenity Talbots card expired in Dec 2025, but a new card was never sent. Comenity closed my account, unbeknownst to me. Trying to deal with the customer service people there has been an on-going 3 week nightmare.

I gave one start not because costumers services but for the company new way of honoring the rewards. How is possible that an item will cost you basically the same with the reward than without. I had a $15.00 "reward". The item after the 70% percentage off came about $30.00 after the reward should have been $15.00 but instead the cashier said $24.50. How that add up? I asked if it was a mistake and she said No unfortunately! How is possible that the difference with the reward and without is almost the same. She explained the company change how to redeem the reward so now they applied the rewards before the discount. I could have buy the item but I do not like companies playing games with hard working people money. Do not lure me with a reward so then I can not used accordingly. Most stores honor rewards as cash after all discounts. As for me to the garbage they go.

I’m new to Talbot’s but I always respected the brand. I purchased 6 items recently and of them, two went straight into the bin after one wear: Mixed Cable Shawl Collar Sweater
Item #: 58291757 / Cable Knit Quilted Vest
Item #: 58263952. The king-sized pilling was ridiculous and embarrassing Day 1. Another item is losing its shape after one wear: Half-zip Sweater - Marl Stripe Item #: 58261026. Mysteriously, the reviews were solid which is why I chanced a final sale. I truly believe Talbot’s salts their reviews and their knit wear is generally the cheapest of the cheap and not to be trusted.

this school doesnt take care of the kids, they let kids fight and they cuss,they bully and the staff are pedophiles and like kids as a example carlos sliva the music teacher touched girls in 7th grade.

A longtime customer. Have always found the sales staff in Glendale Az at 59th Ave extremely helpful, as well as online experiences. My recent acquisition of black Petite Med Travel Capsule is a HUGE SUCCESS, PLEASE KEEP MAKING THIS DRESS. EXACTLY THE SAME< MORE COLORS AND MAYBE IN A MORE SUMMERY FABRIC. I WILL BUY THEM ALL!!!!

I have been a Talbots customer since 2013. Never had any trouble until my last card expired, and a new card was never sent. I called customer service and a new card arrived, but I forgot to activate it. My card was declined in store, so I called the customer service number, but when I entered my Ss# the recording said that Comenity had closed my account. No further way to speak to a person.
I called Comenity, and could not speak to a person. I tried online chat, but they couldn’t help either. They referred me to the Talbots customer service line that I had already tried to use, but was unsuccessful.
Fed up, I just shredded my card. It wasn’t worth the trouble of trying to reach a company that doesn’t have employees that you can speak to directly.

CLASSY PROFESSIONAL CLOTHES WHICH ARE WELL ABOVE OTHER STORES,

SALES PERSONNEL ARE SO CARING AND HELPFUL.

I ordered online , after a week, send me a wrong size! I asked for 10 Petiet, send me 12! I returned & paid again to sena a correct size, they did , this time was a huge brownish stain all over the one leg!!! I had to make a trip this time to store to return this junk!
When you call customer service, waiting at least 40 minutes, the person you are talking so dumb to answer a simple question! when I asked to talk to the supervisor, they hesitate to do so & they put you on hold another 30-40 minutes & then disconnect you! HORRIBLE experience! They get paid for what?
Somebody has to look into this disaster customer service

Bought snowflake trouser sock and when received it it was a double cotton thick sock that was more for bed . I would never wear under work pants, so I kept them anyway and wore for at home and to bed . Wore out in a months time with big holes on the outside layer . They wanted $ 16 for this crap. Quality is poor in everything !

Nick was very helpful in my situation. I was very pleased

I am done with Talbots, after 25 years. The quality of merchandise is inferior to what it was, and customer service is, as well. Not helpful.
In the middle of winter, no wool slacks and only one wool sweater. There were no fashion scarves in the store, either.