Ordered a pair of Rockport boots on Tuesday at 11am, ordering was easy & straight forward, picked my delivery time of next day between 1pm-5pm,arrived at my door at 1.15pm. Great service.
Yritys on vastannut
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Ordered a pair of Rockport boots on Tuesday at 11am, ordering was easy & straight forward, picked my delivery time of next day between 1pm-5pm,arrived at my door at 1.15pm. Great service.
Yritys on vastannut
Cancelled order within ten minutes as I realised I had made a mistake. No response and the order was shipped anyway. A week and a half later and I've still not had any response to my emails. Extremely... Näytä lisää
Brilliant store. Bought a Carhartt WIP detroit jacket on Thursday, it arrived on Saturday with standard shipping. If ordered before 3pm, it’s dispatched on the same day which is a rarity for online st... Näytä lisää
Yritys on vastannut
Great experience shopping here, they are quick to deliver, returns process is easy and they have a lot of stock to choose from. One downside is the sizing, other shops show the exact measureme... Näytä lisää
Yritys on vastannut
Stuarts was founded in the heart of West London in 1967 with opening a store in Shepherds Bush. We are famously known for our contribution to the Mods and 80s Casuals subculture. Stuarts London became the ultimate destination for fashion-focused Lads, travelling from all areas of England. As QPR football team was in the premier league, The Lads would use the match days as an excuse for a shopping trip to Stuarts, coaches would park outside, to catch all the latest sought after brands. It is well known that on match days Stuarts would be mobbed with customers. Some-days a queue would even stretch outside the shop. Today we pride ourselves on bringing you a great choice of luxury & heritage menswear from brands that we carefully select from around the world. For those who love retro fashion, the store still stocks a selection of the vintage brands that helped build our foundations like the iconic Baracuta Harrington jackets to Danner boots. We are an official authorised stockist of every brand we display which confirms our product authenticity.
35 Uxbridge Road, W12 8LH, London, Yhdistynyt kuningaskunta
Ei viimeaikaisia arvostelupyyntöjä
Tämä yritys ei ole pyytänyt asiakkailtaan arvosteluja viime aikoina, joten arvostelut eivät välttämättä anna kattavaa kokonaiskuvaa
On vastannut 57 %: iin saamistaan huonoista arvosteluista
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Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Excellent selection of clothing etc and very quick service . Will definitely shop here again

Vastaus yritykseltä Stuarts London
Can’t beat the selection at Stuart’s

Vastaus yritykseltä Stuarts London
Always used Stuart’s for my clothing. Deliveries are spot on. Great prices. Will always shop here both in store and online. Great service

Vastaus yritykseltä Stuarts London
I’ve been shopping at Stuart’s for nearly 15 years, each year it just smashes it out the park from classic brands to new seasonal drops ! There is literally something for everyone! If you haven’t checked out Stuart’s then you’re missing out.

Vastaus yritykseltä Stuarts London
After purchasing online for many years I decided to go and have a butchers in the shop,Love it how some things never change,same shop front i remember from back in the late 80’s…The decor inside May of changed but still got that welcoming feel with helpful,friendly staff on hand when needed..No pushing just how it should be😮💨Well £350 later not much had changed with a great selection of clobber and trotters on display how could you not…A great experience and didn’t feel threatened on the way out with my bags in hand as there were no “Taxers” to be seen on the pav 😉I will return 🤝

Vastaus yritykseltä Stuarts London
I’ve used Stuart’s for a long time now. Deliveries always on time and on the one occasion there was an issue it was sorted very quickly. Great service all round

Vastaus yritykseltä Stuarts London
I’ve been shopping at this independent store (they’re sadly a dying breed) for years, as its roster of brands is spot on and the customer service has always been accommodating and helpful.
Thank you for always looking out!

Vastaus yritykseltä Stuarts London
I have shopped with Stuarts of London for many years, an iconic London based store. Both in store and online experiences have been hassle free with great customer service!

Vastaus yritykseltä Stuarts London
One of the only decent menswear retailers left in the country. Amazing selection, always sizes available. Part of British subculture 👌🏼
Beware; if you return an item, they won't refund the whole sum.
Cheap. Disappointing.
Never again.
I had a fanstatic shopping experience at Staurts London that provided expectional customer service and lightning fast delivery!! The staff was friendly and helpful, and my package arrived promptly and in perfect condition. Althoe there was a postage fee, I considered it as if i were spending on transportation to a physical store. Overall, i highly recommend Stuarts London for their outstanding service and efficient delivery.
The customer service from Rachel and her team was excellent and I would have no hesitation in using this company again.
Just beware. They charge you £4 to return any goods you don’t want (for original postage) as well as having to pay for return postage as well. A complete joke which they don’t make clear when you purchase from them. Paying for returns - ok fine - but paying for original postage as well? Not on. It’s basically cost me £10 for the ‘privilege’ or trying something on that didn’t fit. Customer services pretty rude and unhelpful as well.
I ordered a couple of Barbour shorts from their online store as they were sold out almost everywhere and on a good discount here. My order was delivered on time and the products were brand new and genuine as expected. I would order from this store again.
Ordered a Barbour jacked. They checked and it turns out their stock record was wrong and they couldn’t find it. Waste of time and I haven’t received refund yet.
Bought a pair of Birkenstocks and they arrived next day as paid for and they’re perfect! Great price and service so would definitely use again,
Complaining is GOOD
I’m irate. As others have said they deduct a postage fee from a refund. I paid for the return postage.
They don’t understand the consumer contract regulations!!!!
I feel ripped off and it’s not even for a huge amount. In fact it was only £3.95. I have emailed them so will wait and see what they say. They don’t respond on here anyway.
Will end up at my bank for reimbursement I’m sure. And yes I will go to my bank for £3.95 as I hate being ripped off!
Reading reviews on here it seems they do this a lot! Maybe they do this and get away with it!
Poor business practice!
As a first time customer I won’t be shopping with them ever again
Quick delivery and returns processed within 24 hours of returning the items. Simple and easy to use, will buy again.
People are quick to complain but seldom as quick to commend. I have been a Stuarts customer for many years and for the very first time, recently, had an issue with a return - no problem at all, these things happen and it was my fault. But I have to say that, having called and spoke to Rai, the response and service was next level - everything was sorted within 24 hours and, frankly, I could not have been more impressed or happy. Give the boy a pay rise!
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