Stuarts London Arvostelua 

242
•
TrustScore 4/5 tähteä

4,2

Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää

Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää

Katso, mitä arvostelun kirjoittajat sanovat

Saanut 5/5 tähteä

Ordered a pair of Rockport boots on Tuesday at 11am, ordering was easy & straight forward, picked my delivery time of next day between 1pm-5pm,arrived at my door at 1.15pm. Great service.

Yritys on vastannut

Saanut 1/5 tähteä

Cancelled order within ten minutes as I realised I had made a mistake. No response and the order was shipped anyway. A week and a half later and I've still not had any response to my emails. Extremely... Näytä lisää

Saanut 5/5 tähteä

Brilliant store. Bought a Carhartt WIP detroit jacket on Thursday, it arrived on Saturday with standard shipping. If ordered before 3pm, it’s dispatched on the same day which is a rarity for online st... Näytä lisää

Yritys on vastannut

Saanut 5/5 tähteä

Great experience shopping here, they are quick to deliver, returns process is easy and they have a lot of stock to choose from. One downside is the sizing, other shops show the exact measureme... Näytä lisää

Yritys on vastannut

Yrityksen tiedot

  1. Miestenvaateliike
  2. ja myös
  3. Kenkäkauppa
  4. Vaateliike

Yrityksen kirjoittama

Stuarts was founded in the heart of West London in 1967 with opening a store in Shepherds Bush. We are famously known for our contribution to the Mods and 80s Casuals subculture. Stuarts London became the ultimate destination for fashion-focused Lads, travelling from all areas of England. As QPR football team was in the premier league, The Lads would use the match days as an excuse for a shopping trip to Stuarts, coaches would park outside, to catch all the latest sought after brands. It is well known that on match days Stuarts would be mobbed with customers. Some-days a queue would even stretch outside the shop. Today we pride ourselves on bringing you a great choice of luxury & heritage menswear from brands that we carefully select from around the world. For those who love retro fashion, the store still stocks a selection of the vintage brands that helped build our foundations like the iconic Baracuta Harrington jackets to Danner boots. We are an official authorised stockist of every brand we display which confirms our product authenticity.


Yhteystiedot

4,2

Hyvä

TrustScore 4/5 tähteä

242 arvostelua

5 tähteä
4 tähteä
3 tähteä
2 tähteä
1 tähti

Ei viimeaikaisia arvostelupyyntöjä

Tämä yritys ei ole pyytänyt asiakkailtaan arvosteluja viime aikoina, joten arvostelut eivät välttämättä anna kattavaa kokonaiskuvaa

On vastannut 62 %: iin saamistaan huonoista arvosteluista

Vastaaminen kestää yleensä yli kuukauden

Kuinka tämä yritys käyttää Trustpilotia

Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.

4,2

Kaikki arvostelut

(242)

32 arvostelua kuluneen 12 kuukauden aikana

Kirjoita arvostelu
Yritykset eivät saa tarjota kannustimia tai maksaa arvostelujen piilottamisesta Trustpilotissa. Arvostelut ovat yksittäisten käyttäjien mielipiteitä, eivät Trustpilotin. Lue lisää

Saanut 5/5 tähteä

Stuarts London is absolutely brilliant

Stuarts London is absolutely brilliant. Love shopping there. Amazing range and at the best prices. Easy to shop online and I have gone to the retail store when I am in London. They also provide a very personable shopping experience which is a very nice touch.

8. joulukuuta 2023
Oma-aloitteinen arvostelu
Stuarts London-logo

Vastaus yritykseltä Stuarts London

Hi Kam, thank you for the 5-star review - we are glad to hear of your pleasant shopping experience with us & look forward to having you back.

Saanut 5/5 tähteä

high quality service

On March 14 of this year, I made a purchase from STUARTS, order number WEB662206. Due to the circumstances that arose, I needed to change the delivery address. In addition, some points have arisen that require clarification and participation from the seller. As a result, with the help of a STUARTS representative named Rai, I safely received the parcel and was thoroughly informed about all the details of the mentioned operation. I am grateful for this attitude.

21. maaliskuuta 2024
Oma-aloitteinen arvostelu
Stuarts London-logo

Vastaus yritykseltä Stuarts London

Hi Ignor, thank you so much for the kind words & review - we are happy to hear Rai was able to assist in tracking your parcel down.

Saanut 5/5 tähteä

Fantastic service from Rachel in the…

Fantastic service from Rachel in the sales team, amending an order I made in error and getting the correct shoes sent out to me the same day! :-)

21. maaliskuuta 2024
Oma-aloitteinen arvostelu
Stuarts London-logo

Vastaus yritykseltä Stuarts London

Hi Nick, thank you for the great feedback - we are happy to hear Rachel could amend your order so swiftly.

Saanut 5/5 tähteä

Great customer service and unbeatable…

Great customer service and unbeatable selection of brands!

18. maaliskuuta 2024
Oma-aloitteinen arvostelu
Stuarts London-logo

Vastaus yritykseltä Stuarts London

Hi James, thank you for the 5-star review - happy to hear to great feedback on our customer service & brands list.

Saanut 5/5 tähteä

Barbour wax Jacket

I recently purchased a Barbour limited edition International wax jacket from Stuarts of London
When it came it was packaged perfectly
The Jacket itself was of the highest quality
Unfortunately the jacket was slightly too large for me
I contacted Stuarts and spoke to Rai who offered to receive it back from me for a refund
I can not fault this company and would highly recommend the company 😊👍

1. maaliskuuta 2024
Oma-aloitteinen arvostelu
Stuarts London-logo

Vastaus yritykseltä Stuarts London

Hi Graham, thank you for the kind words & review - we are happy to hear our customer service team was able to resolve your return swiftly & look forward to having you back.

Saanut 5/5 tähteä

Really fast despatch & delivery, great CS

Really fast despatch & delivery. Ordered a snow peak single action table with standard delivery (£3.95) and it was delivered the next morning! Well packaged and sublime piece of furniture, exceptionally well designed and finished. Best snow peak item I have acquired yet. Contacted customer service about a price match as the price dropped the following day and they not only responded within 20minutes- but sent a partial refund too. Really impressive- keep up the good work Stuarts London! - this will be my new go to place for Snow Peak gear.

14. maaliskuuta 2024
Oma-aloitteinen arvostelu
Stuarts London-logo

Vastaus yritykseltä Stuarts London

Hi Kate, thank you for the kinds words & 5-star review. We appreciate your feedback & look forward to having you back.

Saanut 5/5 tähteä

Great brands and service

Great brands and service, deliveries very quick and customer services outstanding.

25. tammikuuta 2024
Oma-aloitteinen arvostelu
Stuarts London-logo

Vastaus yritykseltä Stuarts London

Hi Jag, thank you for the kind review. Your feedback is greatly appreciated and we look forward to having you back.

Saanut 5/5 tähteä

10/10 Always!

Customer service team is fantastic, have had to speak with them a few times regarding orders and they always go above and beyond. Orders are always delivered quickly and packaged very well. Will continue to use Stuarts over any independent retailor and will always highly recommend.

14. maaliskuuta 2024
Oma-aloitteinen arvostelu
Stuarts London-logo

Vastaus yritykseltä Stuarts London

Hi Sadie, thank you for the kind words & review - it means a lot to have loyal customers like yourself continuing to support independent businesses like ourselves.

Saanut 5/5 tähteä

This is an amazing store and the staff…

This is an amazing store and the staff are very helpful. Some great brands you have to go and visit them

2. maaliskuuta 2024
Oma-aloitteinen arvostelu
Stuarts London-logo

Vastaus yritykseltä Stuarts London

Hi Justin, thank you for the kind words & 5-star review - our team are very knowledgeable and will always do their best to assist. We look forward to having you back!

Saanut 5/5 tähteä

Stuart’s is the king of tradition mixed…

Stuart’s is the king of tradition mixed with fresh contemporary trend. If your into your classic brands or latest seasonal style or brand ,Stuart’s and can not be beaten. Quality of garments and customer satisfaction I would say is the front of this gentleman’s outfitters which never fails to please !

14. maaliskuuta 2024
Oma-aloitteinen arvostelu
Stuarts London-logo

Vastaus yritykseltä Stuarts London

Hi Luke, thank you so much for the kind words & we are pleased to hear of your experience with us!

Saanut 5/5 tähteä

Great shop ⭐️⭐️⭐️⭐️⭐️

I use Stuart’s often never had a issue always great service and fast delivery

9. maaliskuuta 2024
Oma-aloitteinen arvostelu
Stuarts London-logo

Vastaus yritykseltä Stuarts London

Hi Liam, thank you for the 5-star review - happy to hear you are pleased with our service and look forward to having you back!

Saanut 5/5 tähteä

London's finest

One of the few independent menswear stores left in London that consistently look to introduce new brands to the market. Prefer to pay a bit extra to support the family owned Stuarts and hope they are here doing what they have been doing since the 1980's for many more years to come

10. maaliskuuta 2024
Oma-aloitteinen arvostelu
Stuarts London-logo

Vastaus yritykseltä Stuarts London

Hi Mark, thank you for the kind words & review - we are honoured to have loyal customers like yourself continuing to support independent businesses like Stuarts.

Saanut 5/5 tähteä

Just received my redwing 1907’s

Just received my redwing 1907’s. AMAZING product!! Thanks for such a smooth service and good delivery options. Your dispatch time was insane lol. Definitely will be back. Thanks again 👍

1. maaliskuuta 2024
Oma-aloitteinen arvostelu
Stuarts London-logo

Vastaus yritykseltä Stuarts London

Hi Simon, thank you so much for the kind words & review - we look forward to having you back!

Saanut 5/5 tähteä

Costumer Service

Received a faulty product against no fault of their own but costumer services helped greatly. They were quick to reply and ended up being able to replace the product. Amazing costumer service. Would recommend store

21. helmikuuta 2024
Oma-aloitteinen arvostelu
Stuarts London-logo

Vastaus yritykseltä Stuarts London

Hi Howard, thank you so much for the review - we are glad our customer service team was able to provide you assistance with your order. Many thanks.

Saanut 1/5 tähteä

Historic review

Historic review: I've always ordered Armani J45 so this was my second pair. The first pair had gone through a lot of wear and washes, so when I put the second pair on, they didn't feel the quality of the first.
Though it was just me and they were fine in every other respect.
I've now ordered a new pair from a household name upper class outfit and, wow, yes , so much lighter and smoother.
Also the 'reviews on Stuarts own website look suspicious - bland and saccharine

1. helmikuuta 2024
Oma-aloitteinen arvostelu
Saanut 1/5 tähteä

Costs more than a large coffee to return your item

£4-5 to return a product that was not as pictured on the website is daylight robbery. Customer service is both slow and unprofessional. The only thing going for this site/company are it's half-decent sales. That being said, after returning my product dissatisfied, I now find myself out of pocket a good few quid- would've been better off going to the purchase of a large coffee (certainly likely to give you less of a headache than this company).

8. joulukuuta 2023
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

Excellent service

I ordered around 1pm, item marked despatched and tracking info given within 30 minutes and delivered the next morning. The price was a lot cheaper than elsewhere, too!

21. marraskuuta 2023
Oma-aloitteinen arvostelu
Stuarts London-logo

Vastaus yritykseltä Stuarts London

Hi there, thank you for the kind words & review - our team will always do their best to dispatch our customer's orders as soon as possible!

Saanut 1/5 tähteä

Beware! Delivery/Returns scam

I Purchased a pair of shoes online with £3.95 delivery charge free. This was detailed on my receipt.
I returned the shoes, at a cost of £4.64. The cheapest option they offered.
My purchase cost was refunded minus £6.95. The total cost to me being £11.59.
I queried this and was offered a postage refund for the error as a good will gesture.
The amount refunded was £3.95, this was no gesture and only went some way to rectify the mistake.
Whilst they may claim this is within the terms, it is at best misleading and bordering on fraudulent.
I am very disappointed in this retailer and would not recommend them.
Stuarts of London, you need to do better!

23. marraskuuta 2023
Oma-aloitteinen arvostelu

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