Stuarts London Arvostelua 

Rarely does one encounter customer service as exemplary as this. Rai has been nothing but a gift throughout — his patience and understanding has made a lifetime customer out of me!

Order a jumper , which arrived super fast unfortunately it didn't fit so contacted company about an exchange, this was dealt with extremely quick and recieved the exchange in a couple of days . Great company to deal with and will definitely be using again. Dean .

Tried to order jeans, got to the payment stage and was told all of a sudden they were now out of stock. Could've bought them elsewhere before and they are now out of stock on other sites! Thanks a bunch

I odered an item in mid December for delivery to Australia . It’s now the end of January I still Haven’t received the item . I was told in early jan that there was a problem with Royal mail and if they hadn’t found my package within 7 days I would receive a full refund . Currently I am not getting any response to any sent emails .
What a joke !!!

Bought multiple times from Stuart’s London & never had a problem! Always great quality & amazing customer service. Highly recommend!

My girlfriend bought me 2 T-shirts and I love them, amazing quality and arrived on time, highly recommend to anyone.

Placed order 2 weeks ago and got notification of delivery 2 days later. Parcel not delivered and emailed for an update, was told DPD looking into it
still no parcel and refund requested but again was told to wait now not getting any replies on email and just want my refund for something i haven't even received.

Excellent customer service. An item received had a minor fault but customer support agreed to get the replacement shipped out on an extra quick Saturday delivery so I could have in time for a trip. Great products and discounts. I've ordered a couple of time previously and on both times order was received extremely quickly.

What a great website! Got a pjs gilet for £100!! At flannels and Tessuti it is 260. It also had free next day delivery. I honestly don’t know why people are rating it so low!! Maybe they have improved a lot since then but from my experience this is a great store and I will buy again!

Absolute brilliant. Ordered shoes yesterday and came today as expected.

I got the Astorflex Ettoflex shoes. Perfect and as described.

Ordered fine , delivered quickly, items didn’t fit and i was not offered the option to return for a different size by the customer service manager only a curt use a courier of you choice , so have just returned both items and won’t repeat the same mistake of choosing stuart’s of London again. I would of given zero if possible

Ordered some Edwin Selvedge Jeans at a great price,shipped next working day and arrived before lunch the next day.
Great Work !
Many Thanks

I ordered what I wanted from Stuarts London and it arrived 3 days later. Really simple, and an excellent experience.

I ordered some stunning Red Wing boots, arrived next day with free delivery and they fit perfect Awesome service, highly recommended. And to top all that I was able to use a discount code. Very happy customer,

Don’t quite get all the negative reviews?
I’ve ordered superb jeans, Naked and Famous, Edwins etc as have family and friends over the last few years.
Excellent quality products (actually made in Canada/USA, not China).
And next day delivery.
What’s not to like !!!

Placed an order on Thursday morning for next day delivery on Friday. When I checked the tracking on Friday it showed the parcel being delivered to the other end of the country! Phoned their customer services who looked in to it, were very apologetic and said they would sort it and call me back. 20 minutes later they’d called back and reprocessed my order which arrived early the next day.

Things go wrong sometimes but this was really excellent customer service to sort it out.

I wish I could’ve given 0, unfortunately not possible. So just wanna give you heads up, don’t buy anything off this site. I ordered one shirt when I received it, I realized it was fake as quality was trash then I requested for return and these people charged me $72 for returning the order. FAKE STUFF 👎🏽

Bought from Stuarts in the past and they have always been fine to deal with, on this occasion I had to return the T Shirts due to sizing - refund quickly sorted with no issues.

I purchased a pair of Danner boots in the sale from Stuarts London. Unfortunately the boots were faulty, but I didn’t realise until after 7 months.

Stuarts agreed the boots were faulty and offered a credit note. They were not able to replace and would not refund in cash. I believe this is a Trading Standards issue and I was very unhappy with the offer. I wanted a pair of Danner boots, not a credit note. I would not buy from Stuarts London again.

Fortunately I contacted the manufacturer Danner in the USA and they couldn’t be better to deal with. They shipped brand new replacement boots to the UK. The support from Danner was fantastic.

Bought 260euros worth of stuff, paid via card, cart was clearly eligible for worldwide free shipping, got my confirmation mail, got my legal receipt. The next day they texted they needed 20 more euros to ship my package. Refund requested. Scam attempt avoided.
Guess they don't like my money. Byeeeee