straightaheadbeauty.com Arvostelua 

206
•
TrustScore 2.5/5 tähteä

2,4

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Katso, mitä arvostelun kirjoittajat sanovat

Saanut 5/5 tähteä

Finally found my favorite! I've purchased many hair tools over the years, but this is the first one that actually delivers what it promises. My hair feels silky, has more shine, and the style lasts... Näytä lisää

Yritys on vastannut

Saanut 1/5 tähteä

The curler and flat iron get way to hot. I have burned my fingers trying to use them. The shampoo and conditioner are terrible, they caused excessive hair loss in a very short period of time. Wishing... Näytä lisää

Yritys on vastannut

Saanut 1/5 tähteä

they send imposters to buy their own resale product to give them negative reviews, while their authorized reps encourage resale. These are unscrupuluous dishonest ruthless arrogant people who operate... Näytä lisää

Saanut 1/5 tähteä

Wie konnte ich mich dieser Manipulation aussetzen? Achtung: Auf der Messe in Berlin am 17.11.2024, Stand D 160 Repräsentant Soleil!!! Verkauf von Waren zweifelhafter Herkunft und gesundheitsgefährdend... Näytä lisää

Yritys on vastannut

Yrityksen tiedot

  1. Kosmetiikkatuotteiden toimittaja

Yrityksen kirjoittama

Straight Ahead Beauty is a manufacturer located in South Florida that sells solely business to business and on our website www.straightaheadbeauty.com. Refund or return requests for purchases made anywhere other than our website must be handled at the point of sale. We are only able to assist with warranty claims if a tool is broken or defective and purchased from our website. Straight Ahead Beauty was founded on two principal ideas: that style and beauty are for everyone, and achieving yours on a daily basis should not be a struggle. Our founder's imagination, combined with a team of experts with over 40 years of combined experience, has inspired a line of hair tools and rejuvenating hair care products that not only use the best materials available but also embrace the latest cutting-edge technologies. We are constantly pushing ourselves to bring new and innovative salon-quality tools to your home.


Yhteystiedot

2,4

Välttävä

TrustScore 2.5/5 tähteä

206 arvostelua

5 tähteä
4 tähteä
3 tähteä
2 tähteä
1 tähti

Ei viimeaikaisia arvostelupyyntöjä

Tämä yritys ei ole pyytänyt asiakkailtaan arvosteluja viime aikoina, joten arvostelut eivät välttämättä anna kattavaa kokonaiskuvaa

On vastannut 94 %: iin saamistaan huonoista arvosteluista

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Kuinka tämä yritys käyttää Trustpilotia

Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.

2,4

Kaikki arvostelut

(206)

28 arvostelua kuluneen 12 kuukauden aikana

Kirjoita arvostelu
Yritykset eivät saa tarjota kannustimia tai maksaa arvostelujen piilottamisesta Trustpilotissa. Arvostelut ovat yksittäisten käyttäjien mielipiteitä, eivät Trustpilotin. Lue lisää

Saanut 1/5 tähteä

Extremely disappointing

Not good , fake , the one they test on you is a higher quality than the ones in the package they give you.
Really disappointed don’t buy from this company

15. helmikuuta 2026
Oma-aloitteinen arvostelu
straightaheadbeauty.com-logo

Vastaus yritykseltä straightaheadbeauty.com

We’re very sorry to hear that you feel this way, as this is absolutely not the experience we want anyone to have when purchasing our styling tools at a third-party retailer.

We want to be very clear that the tool demonstrated should be the exact same model and quality as the one packaged and provided at purchase. We do not manufacture or supply different versions for demonstration versus retail sale - what is shown and what is received should be identical.

If you believe the tool you received is not performing the same as the one demonstrated, we strongly encourage you to return to the third-party retailer where the purchase was made and ask them to compare your unit directly with the demo model. If there is any discrepancy, they should provide you with the same tool that was demonstrated to you.

We stand behind the consistency and quality of our products and would never want anyone intentionally misrepresenting them. We value your feedback and trust that the retailer will ensure you receive exactly what was demonstrated.

Saanut 1/5 tähteä

scam

bought thingy in a package sold to me as a "great deal" girlfriend was impressed with the demo model, comes home with the in box one and of course it doesnt work the same at all. classic bait and switch, just dont buy it and ignore the people who walk up to you trying to sell you stuff

8. helmikuuta 2026
Oma-aloitteinen arvostelu
straightaheadbeauty.com-logo

Vastaus yritykseltä straightaheadbeauty.com

Hi Yubel,

Thank you for sharing your feedback, we’re really sorry to hear about your experience. We understand how disappointing it can be when a product doesn’t perform the way you expected, especially after seeing a demo that made such a great impression.

Because your tool was purchased through an independent retailer, we’re limited in what we can offer directly in terms of returns or exchanges. That said, we’d absolutely love to help you get better results from the tool you have. Often, differences between a demo and at-home use can come down to technique, heat settings, or hair prep, and our team is happy to walk you through tips tailored to your hair type.

If you’re open to it, just let us know what results you were hoping for and what feels different compared to the demo, we’re here to help make this work for you as best we can.

Kind regards,
The Straight Ahead Beauty Team

Saanut 1/5 tähteä

Terrible customer service

I purchased a flat iron from this company in Nashville with a lifetime warranty. I returned home from my holiday and the tool did not work I have emailed to get a response that they would send me a new product and because in the UK I would have to pay a shipping fee, the customer service sent me a link to which I followed and paid the €30 shipping fee on 31/12 to have no response I then emailed to ask for an update on 08/01 to be told they has recieved payment and that it would going in the next shipment. I then emailed 10 days later for an update to be told that it has come to their attention that the shipping is to the UK and that I has to pay postage to which I have replied please look at your email thread I have paid the shipping and am awaiting my item still after almost one and half months! Terrible service!!!!!!!

31. joulukuuta 2025
Oma-aloitteinen arvostelu
straightaheadbeauty.com-logo

Vastaus yritykseltä straightaheadbeauty.com

Hi Laura,

We’re very sorry that we dropped the ball on this, and we truly appreciate your patience. Our records show that your replacement tool was delivered on Thursday, and we hope it arrived safely. We also hope the complimentary conditioner we included helps make up for the inconvenience, even if just a little.

Please don’t hesitate to reach out if there’s anything else we can do for you, we’re always happy to help.

Saanut 1/5 tähteä

DO NOT BUY!

Brought the Quantum hair straighteners, 11th of October, they are now faulty and wish to charge $40.00 for a replacement! The Life time warranty isn’t as good as it sounds with that sort of shipping prices. If I was you I would read the reviews before buying, wish I did now.

I have had the product for 3 months and they are already faulty.

Not happy and urge you to avoid!!!!

11. lokakuuta 2025
Oma-aloitteinen arvostelu
straightaheadbeauty.com-logo

Vastaus yritykseltä straightaheadbeauty.com

We’re really sorry to hear how frustrated you are, and we completely understand how disappointing it is to experience an issue so soon after purchase. That’s certainly not the experience we want anyone to have with our products.

We’d like to clarify that your Quantum straighteners are still fully covered under our lifetime warranty. The $40 charge you were quoted is not for the replacement itself, but to help cover shipping, handling, and processing of the new unit. While the warranty covers the product for life, shipping costs are not included.

We truly value your feedback and would still love the opportunity to help resolve this for you. If you’d like to move forward with a warranty replacement or have any questions about the process, please don’t hesitate to reach out, we’re here to help.

Best,
The Straight Ahead Beauty Team

Saanut 5/5 tähteä

I had an amazing experience with Nikol…

I had an amazing experience with Nikol from Straight Ahead Beauty! I purchased her hair straightener along with the shampoo and conditioner set, and I am beyond impressed with the results. The straightener works incredibly well—my hair was smooth, sleek, and shiny, and it held up beautifully. What really stood out to me, though, was Nikol’s customer service and expertise. I was able to come back to her booth the very next day, and she took the time to personally demonstrate how to curl my hair using the straightener. She was patient, knowledgeable, and genuinely cared that I felt confident using the product. The shampoo and conditioner have also been fantastic and pair perfectly with the straightener for healthy, great-looking hair. I highly recommend Nikol and Straight Ahead Beauty to anyone looking for high-quality hair tools and products with outstanding personal service!

10. tammikuuta 2026
Oma-aloitteinen arvostelu
straightaheadbeauty.com-logo

Vastaus yritykseltä straightaheadbeauty.com

Thank you so much for taking the time to share such a lovely review. We’re absolutely thrilled to hear how much you’re enjoying your straightener and the shampoo and conditioner set—and even more thrilled that Nikol was able to make such a positive impression.

Nikol truly loves what she does, and it means the world to know that her time, care, and expertise helped you feel confident using your tool and achieve results you love. Feedback like yours is exactly why we do what we do.

Thank you again for your support and recommendation. We’re so happy to have you as part of the Straight Ahead Beauty family.

Saanut 1/5 tähteä

I have been trying to get my…

I have been trying to get my replacement straightener for over a week now. I paid the $25 fee and now no one will answer the phones or respond to my emails. The customer service is horrible. I paid good money and even bought 2 of them and now that the replacement fee is paid no response. Can someone please contact me as soon as possible.

31. joulukuuta 2025
Oma-aloitteinen arvostelu
straightaheadbeauty.com-logo

Vastaus yritykseltä straightaheadbeauty.com

We’re sorry for the frustration this situation has caused. We can confirm that your replacement straightener was shipped and marked as delivered on January 21. We hope you’re enjoying your replacement straightener and are happy to assist if you have any questions or need further support.

Saanut 4/5 tähteä

SHAMPOO/CONDITIONER/IRON - 4 Stars!

I, too, was approached at a kiosk in a mall. Of course, as with any high pressure approach which I did encounter I believe you leave there (after making a purchase) and wonder if you got duped! I can only say that the young lady who demonstrated the curling iron was a skilled salesperson and I am not as skilled as she when utilizing the iron I purchased from her. In addition I purchased the shampoo/conditioner as well as their hair serum. I do like the iron! I also REALLY LIKE the shampoo and conditioner. I am a 66 year old female - who likes to wear my hair long - little longer than shoulder length. Ever 6 to 7 weeks I go to an Ulta Salon and get my roots professionally colored. So now you know I have salon colored 100% gray hair. I can truly say that I have never used a shampoo or conditioner that did not make my gray hair look frizzy right after washing until using this shampoo and conditioner! I noticed the effect the first time I used these two products - THEY ARE AMAZING! Even to just let my hair air dry my hair is different. Certainly my stylist achieves a smooth look for my hair but she adds several styling agents in order to do so. I would encourage anyone who understands what I am saying about shampoos on the market (and I use quality brand name shampoos/conditioners) to give their shampoo and conditioner a try. My hair now reminds me of when I was younger. It actually looks healthy right after washing it! And, as far as the curling iron - so far I like that as well! My only reason for the 4 stars rather than 5 stars really has to do with the high pressure salesperson I encountered at the kiosk. Which, in a way, sounds like this may be one method of purchasing their products so I probably should have given them a 5!

24. joulukuuta 2025
Oma-aloitteinen arvostelu
Saanut 1/5 tähteä

Buyer Beware

Buyer Beware! A lady at a mall kiosk demonstrated an infrared flat iron that worked great on my hair, but it was too expensive. She lowered the price, even offering two payments, then came back with a final offer of $100. I bought it, assuming it was the same model she used. Later, I discovered she’d sold me a basic ceramic flat iron instead. I was out of town and didn’t notice until 16 days later. Total flim-flam. Shameful!

4. marraskuuta 2025
Oma-aloitteinen arvostelu
straightaheadbeauty.com-logo

Vastaus yritykseltä straightaheadbeauty.com

Hello Tara,
We want to clarify that Straight Ahead Beauty is the manufacturer of the product you purchased, but we are not the retailer that sold it to you. As a manufacturer, we work with independent businesses that operate kiosks and retail locations across the U.S., and they handle their own pricing, promotions, and sales interactions. This means that while we create and stand behind the quality of our products, we do not process transactions, retain customer funds, or oversee individual sales practices.
That being said, your satisfaction is extremely important to us, and we never want you to feel disappointed with your experience. While we are unable to issue refunds (as we do not handle the original sale), we would be happy to offer you a replacement product to ensure that you receive a high-quality item that meets your expectations.
Please reach out to us at CS@straightaheadbeauty.com so we can assist you in choosing a replacement that best suits your needs. We are here to help and want to make sure you have the best possible experience with our brand. We appreciate your understanding and look forward to making this right for you.

Saanut 4/5 tähteä

Love the product just overpriced

I was pleasantly surprised by how well this product worked. My daughter’s hair turned out beautiful when we used it. The only downside for me is the price, which feels a bit high. For the best results, I recommend working with small sections of hair. Overall, it does a great job.

15. lokakuuta 2025
Oma-aloitteinen arvostelu
straightaheadbeauty.com-logo

Vastaus yritykseltä straightaheadbeauty.com

Hello,

We are sorry to hear about your experience. We want to clarify that Straight Ahead Beauty is the manufacturer of the product you purchased, but we are not the retailer that sold it to you. As a manufacturer, we work with independent businesses that operate kiosks and retail locations across the U.S., and they handle their own pricing, promotions, and sales interactions. This means that while we create and stand behind the quality of our products, we do not process transactions, retain customer funds, or oversee individual sales practices. However, if there is something wrong with the tool, we can assist you with a replacement. Feel free to e-mails us at cs@straightaheadbeauty.com

Saanut 1/5 tähteä

I did not receive the product I wanted

I did not receive the product I wanted. It was put in a bag and didn’t realize it was the wrong item.

It fried my hair and turned it orange. My beautician and her girls were horrified at how my hair looked.

6. elokuuta 2025
Oma-aloitteinen arvostelu
straightaheadbeauty.com-logo

Vastaus yritykseltä straightaheadbeauty.com

We're very sorry to hear about your negative experience with a seller and the condition of your hair. We want to clarify that Straight Ahead Beauty is the manufacturer of the product you purchased, but we are not the retailer that sold it to you. However, as the manufacturer, we are happy to help you get a replacement. Please contact us at cs@straightaheadbeauty.com so we can resolve this for you and send you the correct item.

Saanut 1/5 tähteä

I bought a straightener and as they…

I bought a straightener and as they claim life time warranty I do have to pay a shipping fee of like 30 dollars. So I did because my straightener didn’t seem to be doing the best. When I received my straightener I tried a few weeks after receiving and it was worse than my first one. I’ve been reaching out for 4 months now to fix what they gave me as a warranty item. No one picks up and no one answers my emails. Steer away because they are a scam!

10. huhtikuuta 2025
Oma-aloitteinen arvostelu
Saanut 1/5 tähteä

There is no way this company is legit

There is no way this company is legit. I have been trying to get a hold of customer service by phone and email and nothing!!!

18. elokuuta 2025
Oma-aloitteinen arvostelu
straightaheadbeauty.com-logo

Vastaus yritykseltä straightaheadbeauty.com

Hello,

We’re sorry to hear that you’ve had trouble reaching us. Please ensure you are dialing the correct number: (786) 226-9076 ext. 1.

Thank you, and we look forward to assisting you.

Saanut 2/5 tähteä

Stopped working

I purchased a straight ahead flat iron and a straight ahead styling comb. I thought the one I purchased was going to be like the demo and dry my hair as well, but it didn't. (My fault for not paying attention to the fast talk from the salesperson.) I did like the flat iron in the beginning, but then it stopped working. It no longer worked like it did when I first purchased it. In fact, my hair became very dry and brittle. As for the styling comb, this is not what I thought I was purchasing, so that was just a total waste of money.
I wished the flat iron continued to work as it did in the beginning because I did really like it! My advice, save your money!

19. tammikuuta 2025
Oma-aloitteinen arvostelu
straightaheadbeauty.com-logo

Vastaus yritykseltä straightaheadbeauty.com

Hello,
We want to clarify that Straight Ahead Beauty is the manufacturer of the product you purchased, but we are not the retailer that sold it to you. As a manufacturer, we work with independent businesses that operate kiosks and retail locations across the U.S., and they handle their own pricing, promotions, and sales interactions. This means that while we create and stand behind the quality of our products, we do not process transactions, retain customer funds, or oversee individual sales practices.
That being said, your satisfaction is extremely important to us, and we never want you to feel disappointed with your experience. While we are unable to issue refunds (as we do not handle the original sale), we would be happy to offer you a replacement product to ensure that you receive a high-quality item that meets your expectations.
Please reach out to us at CS@straightaheadbeauty.com so we can assist you in choosing a replacement that best suits your needs. We are here to help and want to make sure you have the best possible experience with our brand.
We appreciate your understanding and look forward to making this right for you.

Saanut 3/5 tähteä

Bad Service / Great Product

The sales people are very aggressive and pushy. However, the SA hair straightener and SA serum are amazing products. I was talked into purchasing a Le Chic Caviar serum after requesting the SA brand and I am not impressed with this brand. Would have preferred the SA brand serum as it works wonders on my hair health and shine. Fast talkers about the product being better was an expensive mistake.

6. heinäkuuta 2025
Oma-aloitteinen arvostelu
straightaheadbeauty.com-logo

Vastaus yritykseltä straightaheadbeauty.com

Thank you for sharing your honest feedback. We’re truly happy to hear that you love our SA Hair Straightener and SA Serum. They are customer favorites for a reason! We sincerely apologize if your shopping experience felt pushy or if you were guided toward a product you didn’t prefer. That’s not the experience we want for our customers.
If you’d like, please reach out to us directly at cs@straightaheadbeauty.com so we can help make this right and discuss options to get you back to the SA products you love.

Saanut 1/5 tähteä

Bad Customer Service - Subpar Product - It's a Scam!

I purchased a straightener from a kiosk for my birthday in April. I was visiting from Arkansas at the time. The person who sold me the straightener (Kim) was very pushy. She kept trying to sell me bundles that cost over $400 even after I expressed to her more than once that I was on a budget and couldn't afford it. She told me that beauty costs money.

Not to mention she offered to "do my hair for my birthday" and when I told her I couldn't afford to buy the bundle, she stopped styling my hair and I had to walk through the mall with only half of my hair straightened. I finally bought just a straightener because I felt so pressured by her. Needless to say, the straightener was poor quality and she still didn't finish styling my hair. It most definitely did not straighten my hair the way the demo straightener did. I've bought straighteners from Walmart that work better than this straightener.

After I got home and realized I wasn't satisfied with the product, I mailed the product back (with tracking and insurance, I wasn't born yesterday, even though the lady at the kiosk made me feel that way) for a refund. This was in May and I still haven't heard back about my refund.

Bottom line - it was a terrible birthday experience for me. I was cheated out of $169 and I had to walk around the mall with half of my hair straightened, which was embarrassing. This situation had scam written all over it. If you go to the mall in Nashville, AVOID those kiosks at all costs.

23. huhtikuuta 2025
Oma-aloitteinen arvostelu
straightaheadbeauty.com-logo

Vastaus yritykseltä straightaheadbeauty.com

Hello Emily,
We want to clarify that Straight Ahead Beauty is the manufacturer of the product you purchased, but we are not the retailer that sold it to you. As a manufacturer, we work with independent businesses that operate kiosks and retail locations across the U.S., and they handle their own pricing, promotions, and sales interactions. This means that while we create and stand behind the quality of our products, we do not process transactions, retain customer funds, or oversee individual sales practices.
That being said, your satisfaction is extremely important to us, and we never want you to feel disappointed with your experience. While we are unable to issue refunds (as we do not handle the original sale), we would be happy to offer you a replacement product to ensure that you receive a high-quality item that meets your expectations.
Please reach out to us at CS@straightaheadbeauty.com so we can assist you in choosing a replacement that best suits your needs. We are here to help and want to make sure you have the best possible experience with our brand.
We appreciate your understanding and look forward to making this right for you.

Saanut 1/5 tähteä

I bought the pro glider 2.0 from a…

I bought the pro glider 2.0 from a kiosk in the mall. The employee used it on my hair and it was amazing, unfortunately the one I got does not work the same whatsoever, very disappointing for how expensive these are. I definitely feel scammed.

13. heinäkuuta 2025
Oma-aloitteinen arvostelu
straightaheadbeauty.com-logo

Vastaus yritykseltä straightaheadbeauty.com

Hello Samantha,
We want to clarify that Straight Ahead Beauty is the manufacturer of the product you purchased, but we are not the retailer that sold it to you. As a manufacturer, we work with independent businesses that operate kiosks and retail locations across the U.S., and they handle their own pricing, promotions, and sales interactions. This means that while we create and stand behind the quality of our products, we do not process transactions, retain customer funds, or oversee individual sales practices.
That being said, your satisfaction is extremely important to us, and we never want you to feel disappointed with your experience. While we are unable to issue refunds (as we do not handle the original sale), we would be happy to offer you a replacement product to ensure that you receive a high-quality item that meets your expectations.
Please reach out to us at CS@straightaheadbeauty.com so we can assist you in choosing a replacement that best suits your needs. We are here to help and want to make sure you have the best possible experience with our brand.
We appreciate your understanding and look forward to making this right for you.

Saanut 1/5 tähteä

Do NOT buy the Pro Glider 2.0

I bought the Pro Glider 2.0 at a Kiosk in a mall. It doesn't work as demonstrated. It doesn't have the features that all of the videos online show. The receipt says no refunds, only exchanges. I feel like I flushed my money down the toilet.

18. heinäkuuta 2025
Oma-aloitteinen arvostelu
straightaheadbeauty.com-logo

Vastaus yritykseltä straightaheadbeauty.com

Hello Susan,
We want to clarify that Straight Ahead Beauty is the manufacturer of the product you purchased, but we are not the retailer that sold it to you. As a manufacturer, we work with independent businesses that operate kiosks and retail locations across the U.S., and they handle their own pricing, promotions, and sales interactions. This means that while we create and stand behind the quality of our products, we do not process transactions, retain customer funds, or oversee individual sales practices.
That being said, your satisfaction is extremely important to us, and we never want you to feel disappointed with your experience. While we are unable to issue refunds (as we do not handle the original sale), we would be happy to offer you a replacement product to ensure that you receive a high-quality item that meets your expectations.
Please reach out to us at CS@straightaheadbeauty.com so we can assist you in choosing a replacement that best suits your needs. We are here to help and want to make sure you have the best possible experience with our brand.
We appreciate your understanding and look forward to making this right for you.

Saanut 5/5 tähteä

I absolutely love the straighteners…

I absolutely love the straighteners from Straight Ahead Beauty! They make my hair super straight, smooth, and completely frizz-free. When I curl my hair with them, the curls actually last for days, which has never happened with other tools I’ve tried. Plus, their hair serum is amazing — it leaves my hair feeling silky and shiny without being greasy at all. Highly recommend!

10. kesäkuuta 2025
Oma-aloitteinen arvostelu
straightaheadbeauty.com-logo

Vastaus yritykseltä straightaheadbeauty.com

Thank you so much for your wonderful review! We're thrilled to hear that you're loving your Straight Ahead Beauty straightener and that it's making such a difference in your hair routine. It’s also great to know that the serum is leaving your hair silky and shiny. Your support means the world to us.

Let us know if you ever need anything or have questions about new products!

Warmly,
The Straight Ahead Beauty Team

Saanut 5/5 tähteä

We purchased from Nikol in opry mills

We purchased from Nikol in opry mills, highly recommend great service and product is perfect

3. kesäkuuta 2025
Oma-aloitteinen arvostelu
straightaheadbeauty.com-logo

Vastaus yritykseltä straightaheadbeauty.com

We’re so glad to hear you had a great experience with the seller at Opry Mills. She’ll be happy to know her service made a lasting impression! We truly appreciate your support and are thrilled that you’re enjoying the product. Thanks again for recommending us!

Saanut 1/5 tähteä

They're scammers that emotionally terrorizes you and your loved ones

Me and my partner was at stonebriar mall yesterday these two women from this kiosk rudely interrupted us asking us about our hair care and we answered questions and they asked my partner to sit in the chair so to do like hair stuff and they rejected and then they asked me if I was interested and I thought it would be fun and they sprayed like a oil on my hair which I wasn't a big fan of because my hair is in general already struggles being really oily and which later learned that clogged pores on my skin making me break out like crazy :(( but they also asking about stuff we had bought while she was straightening part of my hair and curly it and my partner and I saw no harm and they wanted to try and let her touch their hair and we both are very skeptical about the products already because they said the spray was not oily when it felt so oily and was literally Argan oil . . . And when they were talking about prices they sneakily made it sound cheaper than it was just by the word choices like saying two twenty five instead of saying two hundred twenty five. Plus was making weird deals saying hey don't tell my manager that if you buy this I'll give you this hair iron for free once me and my partner realized the genuine price we told them we can't afford and they started bullying us a bit making weird comments about our relationship giving my partner a hard time for not buying a pink hair iron and calling me a princess they were making very demeaning compliments they were very manipulative and we weren't having it we just spent all we could that day and they kept not letting us go making weird deals and putting stuff in our hands at some point we were able to leave I am glad we didn't buy anything because those hair irons and spray is over priced and not good and I left in a state of being on the brink of an anxiety attack do not trust this brand or when kiosk approach you like that just firmly say no me and partner agreed that next time we are just gonna say no to scammers like that they pray on that awkward feelings and try to make things worse and I know the bot will respond we are only manufacturer I don't care you should know how poorly your products are being sold by scammers and I bet you know and it's sad to see you're a sad business which I hope one day gets taken down you emotionally terrorize your customers for over priced hair irons and spray that are dollar store quality

28. toukokuuta 2025
Oma-aloitteinen arvostelu
straightaheadbeauty.com-logo

Vastaus yritykseltä straightaheadbeauty.com

Thank you for reaching out and sharing your experience—I'm truly sorry to hear how upsetting it was for you and your partner.

While Straight Ahead Beauty is the manufacturer of the products, we do not directly own or operate the independent kiosks or retailers that sell them. That said, we take reports like this very seriously. The behavior you described is absolutely not in line with the standards we expect from our partners.

We will forward this information to the appropriate parties responsible for that location and begin an internal review. Your feedback is incredibly important and helps us work toward better oversight and accountability.

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