Storebox Self Storage Arvostelua 

407
TrustScore 5/5 tähteä

4,8

Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää

Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää

Katso, mitä arvostelun kirjoittajat sanovat

Saanut 5/5 tähteä

I needed Storeage for house move refurbishment. I called round all local Storeage companies and Storebox Eaglescliffe was the most competitive. Teresa’s customer service is outstanding she really goes... Näytä lisää

Saanut 5/5 tähteä

Really easy to use and they have a support line that’s open pretty much all the time and you get an agent so quickly! Nicholas helped me out loads! They have a number of lifts and trolleys to help mo... Näytä lisää

Saanut 5/5 tähteä

Storebox Stratford has a very helpful team. I am new to them, and the amount of support I have received from staff whenever I phone has been excellent. Good location, and they offer good deals on the... Näytä lisää

Saanut 4/5 tähteä

nice and polite help me understand how the payments was gonna work and how to work my way around the storage very polite and well mannered and a good location

Yrityksen tiedot

  1. Itsepalveluvarasto
  2. Autovarasto
  3. Venevarasto
  4. Kylmävarasto

Yrityksen kirjoittama

Storebox is a storage company that focuses on providing low-cost storage solutions to both business and domestic customers across the UK.


Yhteystiedot

4,8

Erinomainen

TrustScore 5/5 tähteä

407 arvostelua

5 tähteä
4 tähteä
3 tähteä
2 tähteä
1 tähti

Ei viimeaikaisia arvostelupyyntöjä

Tämä yritys ei ole pyytänyt asiakkailtaan arvosteluja viime aikoina, joten arvostelut eivät välttämättä anna kattavaa kokonaiskuvaa

On vastannut 66 %: iin saamistaan huonoista arvosteluista

Vastaa yleensä 1 viikon sisällä

Kuinka tämä yritys käyttää Trustpilotia

Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.

4,8

Kaikki arvostelut

(407)

131 arvostelua kuluneen 12 kuukauden aikana

Kirjoita arvostelu
Yritykset eivät saa tarjota kannustimia tai maksaa arvostelujen piilottamisesta Trustpilotissa. Arvostelut ovat yksittäisten käyttäjien mielipiteitä, eivät Trustpilotin. Lue lisää

Saanut 4/5 tähteä

I've used this service twice

I've used this service twice.
Easy access to storage. Reasonable price.
I didn't give it 5 because they don't make it easy to reuse the padlock I bought the first time round. As a result my second use meant I had to buy another padlock to get access to the storage. So now I have 2 storage box padlocks. It would be good if the option to reuse a padlock was available.

4. heinäkuuta 2025
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

I had a fantastic experience with…


I had a fantastic experience with Storebox! From the moment I walked in, the staff was incredibly welcoming, knowledgeable, and eager to help. The entire process—from touring the facility to signing up for a unit—was quick, easy, and transparent.

The facility itself is spotless, secure, and well-lit. I really appreciate the climate-controlled units and 24/7 access, which gave me peace of mind knowing my belongings were safe and easily accessible whenever I needed them. They also have plenty of moving carts and wide hallways, which made moving in a breeze.

Customer service here is top-notch. Any questions I had were answered promptly and politely. It’s clear that they care about their customers and take pride in keeping the place in excellent condition.

If you're looking for a clean, secure, and hassle-free storage solution, I highly recommend.

John love is our manager and he is fab!

7. elokuuta 2025
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

Amanda has been an absolutely amazing…

Amanda has been an absolutely amazing person in helping us with sorting out our unit in Chester-Le-Street. She is so welcoming and friendly!! She helped us talk to our moving company and make sure things were stacked to how we needed them (we were too anxious and socially awkward to ask them), she made us a brew and explained everything super clearly!

Thank you so much for making a very stressful move across the country so much easier. :)

7. elokuuta 2025
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

Amanda has been fantastic

Amanda has been fantastic
She supported us throughout our use of the storage unit. She has been a real asset, supporting us when required with no hesitation and professionalism.

Thank you so much. I won't hesitate to contact Storebox to arrange further storage when required, and it will be a great pleasure to see Amanda again.

1. elokuuta 2025
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

Very convenient for storing your goods…

Very convenient for storing your goods access at anytime the units are very secure and safe would highly recommend. John at Bishop Auckland was extremely helpful and courteous when we finished using the unit and cancelling the agreement.

18. heinäkuuta 2025
Oma-aloitteinen arvostelu
Saanut 1/5 tähteä

unethical, unlawful, mismanaged and issues with payment system - to the customer’s peril

This is an unethical, poorly managed, fraudulent company that has an issue with their paying system and will unlawfully place overlocks on your unit. My experience at the little Heath site in Romford managed by ‘Zaid’ has been nothing short of appalling and I encourage customers to look elsewhere for somewhere they can safely store their belongings with peace of mind. The company authorise direct debit payments when the unit is established yet take them at will, on random dates etc and will claim you are ‘behind on payments’ even if a.) they have already taken the money b.) have not processed the automated payment. Communication is incredibly poor and unreliable, there is no notification of issues annd any emails threatening drastic punitive measures tend to come from other named companies creating further confusion, and with warrant or warning. I can only think the company are hoping for double payment. A real shame as other reviews are positive and I have spent a huge amount both transferring my belongings here and with my rental unit, but there is clearly an internal company shift going on and etiquette and reliability completely dropped. Sites are no longer staffed on weekends too, so there is no one to help in the case of emergencies to solve the issues they have created from their end and instead the customer gets the blame. I travelled down for two hours on the weekend to retrieve my very elderly grandmothers birthday presents and important documents required for the next week and found myself locked out with an overlock due to the above (and is not the first time this has happened and was assured it had been resolved). In this economy, it is despicable to be paying a company that fails to uphold its promised service. I am now having to change my entire week, working plans expenditure on train fairs because of this. Really really disappointing.

2. elokuuta 2025
Oma-aloitteinen arvostelu
Storebox Self Storage-logo

Vastaus yritykseltä Storebox Self Storage

Hi,

We're sorry to hear about your experience at our Little Heath site and appreciate the opportunity to respond.

We must respectfully reject the accusations of unethical or unlawful behaviour. As discussed directly with you, your unit was overlocked in accordance with our standard policy due to non-payment. We do not seek or accept double payments, and we always aim to operate in a way that is fair to both our customers and our business. While we regret any inconvenience this caused, our systems and processes align with industry standards, and there is no evidence of fraud or misconduct.

Although some of our sites are not staffed on weekends, we provide a helpline for urgent issues, which is available outside of staffed hours.

We are committed to offering a transparent and reliable service, and we regret that your experience did not reflect this. That said, it's important that reviews remain fair and factual. We take all feedback seriously and are happy to assist further—our customer service team remains available to help.

The Storebox Team

Saanut 5/5 tähteä

Customer service how it should be done

After having looked at lots of storage options we were so pleasantly surprised when we found Storebox Bolton.
The site is really well organised, units are immaculate and the Manager Tom
Couldn’t be any more helpful. I would definitely recommend using them in the future. This is customer service how it should be done !!

29. heinäkuuta 2025
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

Will always use and recommend

Already have a unit in Bishop auckland but Needed more space As usual branch manager John Love was brilliant and a great help managed to get me into a unit directly opposite my current unit Always friendly helpful and informative making sorting account quick and easy
Much appreciated

24. heinäkuuta 2025
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

Knaresborough Storebox

Excellent facility! Clean and well maintained. Paul Radford in Knaresborough was extremely helpful in discussing our options and facilitating things for us.
We would have no hesitation in using these facilities again should the need arise.

18. heinäkuuta 2025
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

Secure and easy access

Secure and easy access, had the unit for 3 years plus, good price and size for what I needed.
Helpful customer service whenever contacted, had a great experience with Storebox and would definitely use again.

8. heinäkuuta 2025
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

Extra storage capacity

Needed some additional storage capacity in Northallerton (we already have a unit) and spoke to manager, John, over the phone. He was super helpful. Arranged a booking in a flash, no drama, no hassle, great service.

8. heinäkuuta 2025
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

Best Storage site in Bridlington.

I rent 2 units in Bridlington and Teresa the manager is always helpful and very understanding. I wouldnt go anywhere else. The price, having looked around at other storage sites is fair as the units are clean and the overall site is spot on. Thank you.

1. heinäkuuta 2025
Oma-aloitteinen arvostelu

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