Sherpr Arvostelua 

2 226
•
TrustScore 4.5/5 tähteä

4,4

Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää

Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää

Katso, mitä arvostelun kirjoittajat sanovat

Saanut 5/5 tähteä

Amazing experience and seamless! Joe was great in getting everything sorted and making the process simple and smooth. Marie also kept us well informed at every stage of the process once shipping had s... Näytä lisää

Saanut 5/5 tähteä

We trusted Sherpr to help us ship several boxes overseas. Everything went smoothly from the pick-up to the delivery. Our contact was Marie and she did an excellent job in helping us navigate the custo... Näytä lisää

Yritys on vastannut

Saanut 5/5 tähteä

Driver Chris arrived even 30 minutes earlier to our hotel in Paris. Foreseen departure at 06.30 and he was already on his way to London at 06.25 with 13 luggages. Communication was perfect via What... Näytä lisää

Saanut 5/5 tähteä

Sent some personal belongings from Ireland to Australia. Requested a quote online and within an hour Joana got back to me with a quote and fully explained the process. She explained what I needed to... Näytä lisää

Yrityksen tiedot

  1. Kotiinkuljetus
  2. ja myös
  3. Lähetti- ja kuljetuspalvelut

Yrityksen kirjoittama

Ship luggage, boxes and sports equipment from just £20. Avoid airline excess baggage fees with our no-hassle, door to door delivery service.


Yhteystiedot

4,4

Erinomainen

TrustScore 4.5/5 tähteä

2 t. arvostelua

5 tähteä
4 tähteä
3 tähteä
2 tähteä
1 tähti

Pyytää asiakkailta arvosteluja

Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja

On vastannut 94 %: iin saamistaan huonoista arvosteluista

Vastaa yleensä 1 viikon sisällä

Kuinka tämä yritys käyttää Trustpilotia

Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.

4,4

Kaikki arvostelut

(2 226)

130 arvostelua kuluneen 12 kuukauden aikana

Kirjoita arvostelu
Yritykset eivät saa tarjota kannustimia tai maksaa arvostelujen piilottamisesta Trustpilotissa. Arvostelut ovat yksittäisten käyttäjien mielipiteitä, eivät Trustpilotin. Lue lisää

Saanut 5/5 tähteä

My experience with Sherpr was great

My experience with Sherpr was great. From the beginning to the end, Joana has been lovely to work with. I had to mice my things from the UK to the US and all my items arrived. Customer service was amazing. Highly recommend.

2. kesäkuuta 2026
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

Driver Chris arrived even 30 minutes…

Driver Chris arrived even 30 minutes earlier to our hotel in Paris. Foreseen departure at 06.30 and he was already on his way to London at 06.25 with 13 luggages.
Communication was perfect via Whats App.
ETA 2.20 pm and luggages got delivered to our guests at 3 pm. Chapeau Chris 💪👌
Merci beaucoup for the excellent service!

8. kesäkuuta 2026
Oma-aloitteinen arvostelu
Saanut 2/5 tähteä

A Few Weeks late and One Box Short

We used Sherpr for as part of an ovesears move. They were a few weeks late and one box short. It also took them 8 months to issue the VAT bill, which came as a surprise. We still don't know if we paid VAT for the 'lost' box.
The service is useful if no better alternatives are available and you don't actually care about receiving all of your stuff.

22. lokakuuta 2025
Oma-aloitteinen arvostelu
Sherpr-logo

Vastaus yritykseltä Sherpr

Hi there, thank you for your review and for using Sherpr. We're sorry to hear of any issues you may have had with your shipment. It is rare for any items to be delayed or be undelivered especially if they are well packaged with the shipping labels being securely attached.

Our team are available to assist with any issues you may have however our team will always do as much as possible to help resolve these for you but we are sorry to hear thart one item could not be located.

We can see that our team contacted you recently about unpaid customs charges that remained unpaid. Customs are a government agency and are not under the control of Sherpr nor any of our couriers. Our courier partners will work hand in hand with customs and will normally reach out to the receiver directly to obtain any customs fees before we need to be contacted regarding this.

If you need anything else, please let us know. Our customer service team is available via email and phone at www.sherpr.com/contact.

Saanut 5/5 tähteä

We used them 3 times excellent each time!

Sherpr are amazing. We used them three times in the last year or so, and each time we had a brilliant experience. Joanna and Marie were our points of contact and were lovely, eager to help, quick to answer, and genuinely excellent. We shipped several boxes from London to Dubai on 3 instances. The third time overlapping with the disruptions of the US Iran war. Still, we had precise, detailed information. In all three instances, delivery was fast, efficient and smooth. I highly recommend Sherpr and would always think of them first anytime I need to ship items.

3. kesäkuuta 2026
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

Excellent

Excellent, efficient, reliable service. A bit expensive but worth the extra cost for the confidence in the service.

18. toukokuuta 2026
Oma-aloitteinen arvostelu
Saanut 1/5 tähteä

Avoid Sherpr at all costs.

Avoid Sherpr at all costs.
I genuinely cannot believe this company is allowed to operate like this.
I trusted Sherpr while relocating from London to Paris with my entire life packed inside one suitcase. Instead of a smooth relocation experience, I have been left devastated, stressed, and in tears after FedEx confirmed they cannot even locate my luggage anymore.
Everything I owned was inside that suitcase.
What makes this even worse is that Sherpr outsources transportation to FedEx despite the endless amount of horrific reviews already available online about lost parcels, terrible tracking, and non-existent customer support. Had I known they relied on FedEx for something this important, I never would have trusted them with my belongings.
The tracking stopped updating, nobody provided real answers, and after days of stress and anxiety the only solution offered was basically: “file a claim.” A claim? For an entire life packed into a suitcase during an international relocation?
The compensation they propose is honestly insulting compared to the emotional distress, financial loss, and chaos this has caused me. I moved countries and instead of receiving support, I am now left alone trying to rebuild from scratch because this company failed at the one thing it promises to do safely transport your luggage. This has been one of the worst experiences I have ever had with a company. I cannot even describe the level of regret I feel for trusting Sherpr.
If this review stops even one person from using this company, then at least something positive will come out of this nightmare.
Do not trust them with anything valuable. EVER.

28. huhtikuuta 2026
Oma-aloitteinen arvostelu
Sherpr-logo

Vastaus yritykseltä Sherpr

Hi Laura, thank you for your review and for using Sherpr. We can see you sent one item from the UK to France however this item has regrettably not been delivered as the tracking stopped updating.

It is very rare for any item to stop tracking however we believe your labels may have come off your item in transit. Poorly attached labels are the primary reason for shipments becoming untracebale. We also provied backup labels to be inserted inside your shipment that would allow the courier to easily identify and relabel your shipment as soon as possible. Our customer service team have been helping you throughout this.

When an item cannot be located and a claim is required, our claims process must be completed to allow any potential compensation to be offered. We understand that this can be stressful however we do have a dedicated customer service team available to assist with any questions you may have regarding this process.

We would recommend submitting your claim so that this process can begin as there are specific timeframes in place and if a claim is not submitted in time, a claim may not be possible. If you need anything else, please let us know. Our customer service team is available via email and phone at www.sherpr.com/contact.

Saanut 5/5 tähteä

Well done Sherpr!

I was amazed at the speed with which my parcel was delivered from France to the UK. I thought my daughter was joking when only 2 days later, whilst I was talking to her on the phone, she showed me the parcel that had just turned up! Great service and reasonably priced.

19. helmikuuta 2026
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

Excellent service

I don’t often give reviews but I am impressed.I got my luggage picked up late evening, still within the time slot I was given. I had it delivered in the morning. This was from Wales to Scotland. Brilliant service

12. toukokuuta 2026
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

I had such a wonderful experience with Joana Batista

I had such a wonderful experience with your Shipping company and that is thanks to Joana Batista who made my convoluted move a walk in the park and with sublime professionalism!
She's the best and so is your company!
I highly recommend it as well as Joana Batista by name!

15. tammikuuta 2026
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

Amazing service!

Delivery driver who dropped off my luggage was amazing, super friendly :) Prompt & efficient service. Process overall was smooth & would definitley recommend!

15. huhtikuuta 2026
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

Great job

Joana and the team did a great job keeping me informed every step of the way and answering any concerns I had in a timely and reassuring manner. Very reassuring when one is relocating and shipping their possessions to another country!

13. huhtikuuta 2026

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