ServMask, Inc. Arvostelua 

308
TrustScore 4/5 tähteä

4,2

Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää

Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää

Katso, mitä arvostelun kirjoittajat sanovat

Saanut 5/5 tähteä

I bought the all-in-one dropbox extension YEARS ago and it's still available, still downloadable, still awesome. It has been uncommon for me to find a vendor who provides an enduring product. ServMask... Näytä lisää

Saanut 5/5 tähteä

If you migrating to new hosting accounts or providers - it makes migrating the site super easy . I'd give it a "10" all around. I have also been using this product for years- as a secure off-sit... Näytä lisää

Saanut 1/5 tähteä

Greedy company with poor values and horrid customer service. Their yearly subscription email warning landed in my spam, I contacted them ON THE DAY of the payment to cancel my subscription and get a... Näytä lisää

Yritys on vastannut

Saanut 5/5 tähteä

The service provided by Michael was truly exceptional, and I could not have wished for better. The promptness of his replies and helpful comments made for a wonderful customer experience. It has been... Näytä lisää

Yrityksen tiedot

  1. Tietojen palautuspalvelu

Yrityksen kirjoittama

Move, transfer, copy, migrate, and backup a site with 1-click. Quick, easy, and reliable.


Yhteystiedot

4,2

Hyvä

TrustScore 4/5 tähteä

308 arvostelua

5 tähteä
4 tähteä
3 tähteä
2 tähteä
1 tähti

Ei viimeaikaisia arvostelupyyntöjä

Tämä yritys ei ole pyytänyt asiakkailtaan arvosteluja viime aikoina, joten arvostelut eivät välttämättä anna kattavaa kokonaiskuvaa

On vastannut 77 %: iin saamistaan huonoista arvosteluista

Vastaa yleensä 24 tunnin sisällä

Kuinka tämä yritys käyttää Trustpilotia

Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.

4,2

Kaikki arvostelut

(308)

51 arvostelua kuluneen 12 kuukauden aikana

Kirjoita arvostelu
Yritykset eivät saa tarjota kannustimia tai maksaa arvostelujen piilottamisesta Trustpilotissa. Arvostelut ovat yksittäisten käyttäjien mielipiteitä, eivät Trustpilotin. Lue lisää

Saanut 5/5 tähteä

I bought the all-in-one dropbox…

I bought the all-in-one dropbox extension YEARS ago and it's still available, still downloadable, still awesome. It has been uncommon for me to find a vendor who provides an enduring product. ServMask has proven to be honorable, and a great value alongside actual professionalism and integrity. Just thanks. DocJohnson

15. syyskuuta 2025
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

Easy to use - always works as advertised

If you migrating to new hosting accounts or providers - it makes migrating the site super easy . I'd give it a "10" all around.

I have also been using this product for years- as a secure off-site backup. It always works as advertised - and raises my level of confidence in having an excellent backup available in case of need - It has always been my go to product... Kudos!

10. lokakuuta 2025
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

Really fast response

Really fast response, precide and helpful instructions to resolve the issue, even though the cause was not their plugin but their diagnostic steps helped me to locate the real problem..

1. elokuuta 2026
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

Very professional support

Very professional support. Michael responded to me within minutes after I asked for technical support. In just a few hours, we were able to resolve the problem. I really like this plugin and will continue using it in the future.

21. heinäkuuta 2026
Oma-aloitteinen arvostelu
Saanut 1/5 tähteä

This Isn't a Tool—It's Spyware That Holds Your Backups Hostage.

I paid for the All-in-One WP Migration Unlimited Extension. What I discovered in its code is not just disappointing; it's unethical, deceptive, and dangerous.

Do not be fooled by its simple marketing. This plugin is engineered to spy on you and control the software you paid for.
You Are Not a Customer; You Are a Surveillance Target.

A real license check is simple, local, and transparent. This plugin does the following :
• Silently Sends Your Data: It phones home every time you use it, sharing your site's details without asking.
• Spies Inside Your WordPress Dashboard: It injects Google Tag Manager into your private admin area to track every click and page view you make.
• Remotely Controls Your Access: The "Unlimited" license you bought is permanently counted and monitored on their servers. If they can't phone home, your plugin can stop working.
The "Unlimited" License Is a Trap.
"Unlimited" does not mean what you think. It means:
• Your usage is forever tracked on ServMask's servers.
• Your count never resets, even if you uninstall.
• Your access depends on their servers being online.
You are not buying software; you are renting functionality under constant surveillance.

For agencies and freelancers, this is a nightmare:
• Client Data Betrayal: It silently reports every client site you migrate to ServMask.
• Hidden Compliance Risk: You are embedding undisclosed tracking into your clients' secure admin panels, potentially violating privacy laws without knowing it.
• Single Point of Failure: A backup tool that requires an internet connection to restore a site is fundamentally broken. If ServMask's servers go down during your disaster recovery, you are helpless.

Final Words:
This plugin treats paying users with contempt. It is built on a foundation of:
• Secrecy (undisclosed tracking)
• Surveillance (admin-side analytics)
• Control (remote DRM)
• Deception (misleading "Unlimited" terms)
If you value:
• Privacy for yourself and your clients
• Transparency from tools you depend on
• Reliability in critical backup software
• Ethical conduct from companies you support
STAY AWAY. DO NOT INSTALL. DO NOT PAY.

There are ethical alternatives that perform the same job without treating you like a criminal and a data point. Reward those companies instead. This behavior must not become the standard.

10. heinäkuuta 2026
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

My experience with this plugin has been…

My experience with this plugin has been nothing short of outstanding. It is intuitive, incredibly easy to use, and gives you confidence from the very first time you use it.

It literally saved me during a critical situation. Thanks to its backup and restore features, I was able to recover my WordPress website in just a few minutes, avoiding data loss and countless hours of work.

The interface is clean, the workflow is straightforward even for non-technical users, and everything works quickly and reliably.

I consider it an essential plugin for any WordPress website. If you care about your data and want the peace of mind of being able to restore your site whenever something goes wrong, I highly recommend this plugin.

Congratulations to the developers for creating such an excellent product!

4. heinäkuuta 2026
Oma-aloitteinen arvostelu
ServMask, Inc.-logo

Vastaus yritykseltä ServMask, Inc.

Thank you so much, Francesco! We're really glad the plugin helped you recover your site quickly when it mattered most. Making backups and restores simple and reliable is exactly what we aim for. Thanks for the kind words and recommendation!

Saanut 1/5 tähteä

Free-Versionen von Plugins werden…

Warnung: Dieses Plugin ist eine Geldfalle – by Design.

Der Ablauf ist kein Zufall:

Backup erstellen – funktioniert.

Backup importieren – Ladebalken bleibt stehen.

Fehlermeldungen googeln, Einstellungen ändern, nochmal probieren...

Nach Stunden die Wahrheit: Das war von Anfang an so programmiert.

Der eingefrorene Ladebalken ist kein Bug. Er ist Absicht. Kein Fehler, keine Erklärung – nur Stille. Damit du an dir zweifelst. Damit du weiter suchst. Damit du irgendwann zahlst.

Das hat einen Namen: Dark Pattern. Absichtlich kaputte Software als Verkaufsstrategie.

Ergebnis für mich: 140 € verlorene Arbeitszeit – für ein Feature, das die Free-Version nie hatte und nie haben sollte.

Seriöse Plugins wie UpdraftPlus oder Duplicator schreiben das einfach hin: „Import ist kostenpflichtig." Ein Satz. Fertig. Diese Firma wählt stattdessen Täuschung.

Finger weg. Euer Geld und eure Zeit sind bei der Konkurrenz besser aufgehoben.

Reaktion auf Antwort: Pure Ausrede. Das ist einprogramiert. Einfach mal bei YouTube den Fehler eingeben, da sind Videos mit 50.000 Aufrufen. Klarer Beweis, dass hier mit schmutzigen Tricks gearbeitet wird.

9. kesäkuuta 2026
Oma-aloitteinen arvostelu
ServMask, Inc.-logo

Vastaus yritykseltä ServMask, Inc.

Hallo,

vielen Dank für Ihr Feedback. Es tut uns leid, dass Ihre Erfahrung so frustrierend war.

Wir möchten kurz richtigstellen: Der hängende Ladebalken beim Import ist kein Dark Pattern und auch nicht absichtlich. In den allermeisten Fällen liegt es an den PHP-Limits Ihres Servers (upload_max_filesize, post_max_size, max_execution_time), die beim Import größerer Backups überschritten werden. Das ist eineServer-Beschränkung, kein Plugin-Verhalten.

Die kostenlose Version kann Backups importieren, allerdings nur bis zur Upload-Grenze Ihres Hosters (häufig 64–512 MB). Diese Beschränkung sowie die Lösung sind in unserer Hilfe dokumentiert: https://help.servmask.com/knowledgebase/maximum-upload-file-size/

Wir bedauern, dass der Eindruck einer Täuschung entstanden ist. Das ist ausdrücklich nicht unsere Absicht, und wir nehmen Ihre Kritik zur Verbesserung unserer Kommunikation ernst.

Mit freundlichen Grüßen
Das ServMask-Team

Saanut 1/5 tähteä

Greedy company with poor values and…

Greedy company with poor values and horrid customer service. Their yearly subscription email warning landed in my spam, I contacted them ON THE DAY of the payment to cancel my subscription and get a refund and was met only with poor manners and a terrible service.

Avoid this plugin and company at all costs, just do a simple search and you will find better FREE alternatives. Do not throw your money at them.

1. toukokuuta 2026
Oma-aloitteinen arvostelu
ServMask, Inc.-logo

Vastaus yritykseltä ServMask, Inc.

We totally understand that subscription renewals can sometimes catch people off guard.

To help avoid surprises, we send a reminder email 30 days before each renewal date with all the details and a direct link to manage or cancel your subscription. Cancellations are quick and fully automated: just click the link, choose a reason, and you're done. That link is available year-round, not just at renewal time.

Since the renewal was processed as scheduled and no cancellation was made beforehand, we're unable to issue a refund per our Refund Policy: https://servmask.com/legal/refunds

By continuing to use the Service or renewing your subscription, you accept our current Terms and Conditions, including any updates: https://servmask.com/legal/terms

Saanut 1/5 tähteä

I used this company one time and a year…

I used this company one time and a year later I was charged for an auto renew. I immediately replied that I no longer needed the service and asked them to refund the new 1 year fee of $69, with in 15 minutes of seeing the charge. A day later I received an email from Kwan Wachinee, Senior Customer Success Specialist, stating that they understand that this can happen, but since they emailed me 30 days prior, the don't have to refund me because their Terms and Conditions say so. Well I never received any 30 day notice. I am a SAAS reseller and I have refunded clients on $197 monthly renewals if they cancel within 24 hours because it's good business. This company clearly does not care about being a " good business". The good news now is that we no longer need to use a WordPress migration plugin. Since Manus or Claude can copy a website in minutes, bottom feeders like this will quickly become obsolete.

5. kesäkuuta 2026
Oma-aloitteinen arvostelu
ServMask, Inc.-logo

Vastaus yritykseltä ServMask, Inc.

We totally understand that subscription renewals can sometimes catch people off guard.

To help avoid surprises, we send a reminder email 30 days before each renewal date with all the details and a direct link to manage or cancel your subscription. Cancellations are quick and fully automated: just click the link, choose a reason, and you're done. That link is available year-round, not just at renewal time.

Since the renewal was processed as scheduled and no cancellation was made beforehand, we're unable to issue a refund per our Refund Policy: https://servmask.com/legal/refunds

By continuing to use the Service or renewing your subscription, you accept our current Terms and Conditions, including any updates: https://servmask.com/legal/terms

Saanut 5/5 tähteä

すぐに返信をくれてありがとう

メールを送ってすぐに返信をくれて、何度も質問してしまいましたが迅速に対応いただきました。お陰で5月の最終日までに問題が解決できました。ボスに怒られずに済みました。ありがとう!

29. toukokuuta 2026
Oma-aloitteinen arvostelu
ServMask, Inc.-logo

Vastaus yritykseltä ServMask, Inc.

返信ありがとうございます!問題が無事に解決できたとのこと、そして締め切りに間に合って本当に良かったです。またいつでもお気軽にお問い合わせください。

Saanut 5/5 tähteä

I use the "All In One WP Migration"…

I use the "All In One WP Migration" plugin since years now and it always worked very well! I use it in my agency for any kind of website migration along with day to day backup of my customers websites. If there is any issue, support is helping fast and efficient!

29. toukokuuta 2026
Oma-aloitteinen arvostelu
ServMask, Inc.-logo

Vastaus yritykseltä ServMask, Inc.

Thank you so much for your kind words and continued trust, Peter! We're thrilled the plugin has served your agency so well over the years, and we're always happy to help whenever you need us.

Saanut 5/5 tähteä

Super fast support response

I was not expecting a reply to my issue as fast as I got it. It was instant! I provided some additional information and they gave me another instant reply with step by step instructions to fix my issue. Best part? It wasn't even them. It was caused by my hosting company

28. toukokuuta 2026
Oma-aloitteinen arvostelu
ServMask, Inc.-logo

Vastaus yritykseltä ServMask, Inc.

Thank you for the wonderful review, Stephen! We're so glad we could help you get to the bottom of it quickly. Don't hesitate to reach out anytime you need a hand.

Saanut 5/5 tähteä

Very Professionals

I am very grateful to ServMask who were always there to support me with the issues I was stuck on regarding the restoration of my backup. In the end, everything turned out excellent. Once again, thank you so much for the support — very professional and incredibly fast with your responses.

10. toukokuuta 2026
Oma-aloitteinen arvostelu
Saanut 1/5 tähteä

Purchased in error, request revert of charge. Denied.

I have created my first web site on WP. I migrated the hosting to mine (Hostinger) and when I tried to use the All in One WP migration, it is limited to 512 M. By mistake, since I have been dealing with the help desk from Hostinger and AI for help all day, I ended up purchasing the unlimited version. The button for Import was not working. Together with Hostinger Help Desk and IA, I managed to erased the WP from my new hosting (this was the problem) and importing the back up I had without using any plugin. After this was done, I wrote to support to revert the charge since I did not use it in the end, and I was mislead by the limiting 512 m of the free pluggin. Support claims I used the pluggin when I did not. Terrible experience. Marisa P. 03May2026. To the response, i never used the pluggin. 04May2026, and i sent you an email shortly after purchase.

1. toukokuuta 2026
Oma-aloitteinen arvostelu
ServMask, Inc.-logo

Vastaus yritykseltä ServMask, Inc.

Hi Marisa,

Sorry to hear the migration was such a stressful process. We did look into your account, and our records show that the import function was successfully run on your site after the purchase. Per our refund policy (https://servmask.com/legal/refunds), which is agreed to at checkout, we are not able to issue refunds once the plugin has been used.

If you would like us to walk through the import logs with you, please reach out at https://servmask.com/contact-support and we will be glad to share what we see on our end.

Saanut 5/5 tähteä

Perfect.

Perfect.
This reliable plugin is very effective.
The support team is exceptional and has always responded positively to my support requests. It makes my work much easier.

Many thanks to them!

Christophe Dernoncourt - maingauche.com

27. huhtikuuta 2026
Oma-aloitteinen arvostelu
ServMask, Inc.-logo

Vastaus yritykseltä ServMask, Inc.

Hi Christophe, thank you so much for your kind words and 5-star review! We're thrilled to hear that our plugin and support team have made your work easier. We truly appreciate your feedback and look forward to continuing to support you. Best regards, The ServMask Team

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