The sign in process seemed excessive on line,wasn't sure what to fill out and what to pass on . Carolyn was very helpful, couldn't have done it without her. She was very resourceful, especially witho... Näytä lisää
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
The online reservation system was extremely easy to follow. All aspects of the rental process were handled including selecting rental space, setting up the payment process and arranging for insurance... Näytä lisää
Lot feels and looks very secure! Plenty of security cameras on site. Customer service was GREAT! Very friendly and efficient to get rented. Actual unit seemed a little dirty and there was evidence... Näytä lisää
The staff at the desk was nice, they even give a lockpad and key when you first move in your stuff. The process was quick and easy, especially since I reserved it online ahead of time, even if on shor... Näytä lisää
Yrityksen tiedot
Yrityksen kirjoittama
SelfStorage.com is one of the original self-storage comparison shopping sites, launched to help customers find the best deal on storage units. Featuring more than 20,000 storage facilities nationwide, you can find a cheap storage unit near you by searching on SelfStorage.com. Compare prices and unit sizes, and reserve your storage unit for free in minutes. No commitment and no credit card required!
Yrityksen kirjoittama
Yhteystiedot
Yhdysvallat
- www.selfstorage.com
4,4
Erinomainen
78 t. arvostelua
On vastannut 98 %: iin saamistaan huonoista arvosteluista
Vastaa yleensä 24 tunnin sisällä
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
The storage representative was very…
The storage representative was very welcoming and friendly. He has a great sense of humor is professional friendly, thorough and quick as well. Best experience I've had renting a storage unit !!
6. toukokuuta 2026
Website for viewing and accepting lease…
Website for viewing and accepting lease is difficult. Just use Docusign so we can actually add our initials and signatures. No info given about how to get the access code. So bad follow through after lease was submitted and accepted.
6. toukokuuta 2026
Great!
Ismail was great! Very helpful and quick set up. He was very supportive to get me the space and price I needed.
6. toukokuuta 2026
Eric was very helpful and easy to talk…
Eric was very helpful and easy to talk to he is very professional and kind
6. toukokuuta 2026
The automated entry system was not…
The automated entry system was not working. Although customer service was available to take my call, they were not located onsite and were unable to help me. I wasted my time and fuel driving to place things in storage that ultimately just went back home with me. No timeline on resolution from customer care.
6. toukokuuta 2026
Vastaus yritykseltä SelfStorage.com
Thank you for your feedback. We understand that it was a challenging experience to have. One of our agents will be getting in touch with you to figure out where we went wrong, and how we can improve. We look forward to chatting with you to see how we can make things right.
Very professional- very friendly
Very professional- very friendly. Answered all questions- the only negative is I thought there were dollys to help move things in-
6. toukokuuta 2026
I had the pleasure of speaking with…
I had the pleasure of speaking with Oscar who was well informed, patient, took the time to understand what my needs were for this rental period! Outstanding customer service! Thank you Oscar!
6. toukokuuta 2026
Very nice customer service who was…
Very nice customer service who was taking me he take care of my need and helpful.
6. toukokuuta 2026
Busy but great help once he was able
Busy but great help once he was able. Very good info
6. toukokuuta 2026
Very helpful and professional…
Very helpful and professional assistance at every step.
5. toukokuuta 2026
There was a new guy in his first week
There was a new guy in his first week. He had no training for check ins. It took a long time to get my unit. If it done on the internet it should have been done faster. I had a person helping me to move. I had to pay him more due to it taking a long time to check in to get my storage unit and the lock combo to open my unit. Not good check in that’s for sure. He even told me he had no one to show him how to do the job properly.
30. huhtikuuta 2026
Vastaus yritykseltä SelfStorage.com
Thank you for your feedback. We would like to learn more about your experience and to see if there is anything we can do to assist, so one of our agents will be reaching out to you shortly. We look forward to chatting with you and see how we can make things right!
The man came out quickly to show me…
The man came out quickly to show me around but I'm still waiting on my account for my area I'm renting
4. toukokuuta 2026
You guys r lazy and don’t care about…
You guys r lazy and don’t care about your customers waste of time
5. toukokuuta 2026
Vastaus yritykseltä SelfStorage.com
Thank you for your feedback. We would like to learn more about your experience and to see if there is anything we can do to assist, so one of our agents will be reaching out to you shortly. We look forward to chatting with you and see how we can make things right!
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