Simple process to request the refund, and prompt receipt of the cash. Just needed to show proof of my injury (broken ankle, sigh...). everything except the insurance fee was refunded within a week o... Näytä lisää
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
This was the first time I had ever used this service, so not knowing how easy or difficult it was going to be to get a refund, I had mixed feelings. After I contacted them and sent the required infor... Näytä lisää
I love the service. 4/5 because some fields and process was not fully clear. My bank account for international transfer has IBAN number but they wanted only domestic account number? Idk, I had to fill... Näytä lisää
Yritys on vastannut
Thought I was going to get sent to some shady hard to deal with the third-party and have several back-and-forth to get a refund. Instead, as long as I had the receipt email and the medical record from... Näytä lisää
Yrityksen tiedot
Yrityksen kirjoittama
A leading refund protection provider to leading arts & entertainment venues and ticket agents. From theatre, concerts, festivals, and more we have you covered. Refunds processed by www.ticket-refunds.com Need help? https://securemybooking.com/help/
Yhteystiedot
Yhdistynyt kuningaskunta
- 0330 057 1803
- help@securemybooking.com
- www.securemybooking.com
4,8
Erinomainen
9 t. arvostelua
Pyytää asiakkailta arvosteluja
Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja
On vastannut 98 %: iin saamistaan huonoista arvosteluista
Vastaa yleensä 1 viikon sisällä
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Vastaus yritykseltä Secure My Booking
Thank you for your review. We are pleased to hear the ticket refund process was quick and easy.
Good service - thank you
Fair experience - easy to complete and refund paid very quickly
12. toukokuuta 2026
Vastaus yritykseltä Secure My Booking
Thank you for your review. We are pleased to hear the process was easy to complete and that your refund was paid quickly.
I was really impressed with how easy it…
I was really impressed with how easy it was to get a refund on my tickets.
A simple form to fill in and upload of evidence and within 24 hours my refund had been issued.
Great service.
12. toukokuuta 2026
Vastaus yritykseltä Secure My Booking
Thank you for your review. We are pleased to hear the refund process was simple to complete and that your payment was issued within 24 hours. We appreciate you sharing your experience.
Vastaus yritykseltä Secure My Booking
Thank you for your review. We are pleased to hear you received a quick and efficient service.
Had to miss the show due to a sudden…
Had to miss the show due to a sudden family bereavement.
Applied online for a refund after purchasing ticket protection.
Easy to do & the refund was in the bank within 48 hours.
Impressive service.
12. toukokuuta 2026
Vastaus yritykseltä Secure My Booking
Thank you for your review. We are very sorry for your loss and appreciate you taking the time to share your experience. We are pleased the online application was easy to complete and that your refund was received within 48 hours.
Vastaus yritykseltä Secure My Booking
Thank you for your review. We are pleased to hear the process was easy and prompt.
Great communication fast acting on…
Great communication fast acting on returning money especially due to a very emotional time x
11. toukokuuta 2026
Vastaus yritykseltä Secure My Booking
Thank you for your review. We are pleased to hear the communication was clear and that your refund was returned quickly during such an emotional time. We appreciate you sharing your experience.
Vastaus yritykseltä Secure My Booking
Thank you for your review. We are pleased to hear your refund was handled promptly.
Very thorough process and paid out…
Very thorough process and paid out really quickly
12. toukokuuta 2026
Vastaus yritykseltä Secure My Booking
Thank you for your review. We are pleased to hear you found the process thorough and that your refund was paid quickly.
So Impressed
We unfortunately couldn’t attend our event because of train delays.
I emailed the event who sent me the link to Secure bookings, it was such a simple process, I had to present evidence of the delay and once done my refund was in my bank within 24 hours.
A really simple no nonsense process
10. toukokuuta 2026
Vastaus yritykseltä Secure My Booking
Thank you for your review. We are sorry to hear train delays meant you were unable to attend your event, but pleased the process was simple once the evidence was provided. It is great to know your refund was received within 24 hours.
Excellent prompt refund service would…
Excellent prompt refund service would highly recommend.
11. toukokuuta 2026
Vastaus yritykseltä Secure My Booking
Thank you for your review. We are pleased to hear your refund was handled promptly and appreciate your recommendation.
Exceptionally speedy and easy claim process.
Easy claim process to navigate. Exceptionally speedy settlement.
11. toukokuuta 2026
Vastaus yritykseltä Secure My Booking
Thank you for your review. We are pleased to hear the application process was easy to navigate and that your refund was settled so quickly.
Excellent
Excellent . Gave you all the paperwork you needed for the reason why I couldn’t attend and was refunded straight away .
11. toukokuuta 2026
Vastaus yritykseltä Secure My Booking
Thank you for your review. We are pleased to hear your refund was processed straight away once the required paperwork had been provided.
1st class all sorted in 2 days would…
1st class all sorted in 2 days would recommend to everyone
11. toukokuuta 2026
Vastaus yritykseltä Secure My Booking
Thank you for your review. We are pleased to hear everything was sorted within two days and appreciate your recommendation.
I am utterly impressed with Secure My Booking. Their customer service is outstanding, their communications clear, and they took care of my claim very quickly. I highly recommend them.
I am utterly impressed with
11. toukokuuta 2026
Vastaus yritykseltä Secure My Booking
Thank you for your review. We are pleased to hear you were impressed with the service, communication and speed of your refund application. We appreciate your recommendation and your positive feedback.
It was easy to arrange the…
It was easy to arrange the cancellation, and the provided Dutch information was accepted which was really nice.
11. toukokuuta 2026
Vastaus yritykseltä Secure My Booking
Thank you for your review. We are pleased to hear the cancellation process was easy to arrange and that the Dutch documentation could be accepted without issue.
Easy and quick refund
5. toukokuuta 2026
Vastaus yritykseltä Secure My Booking
Thank you for your review. We are pleased to hear the refund process was easy and quick.
Simple and easy process
Simple and easy process. Received my full refund within 4 days thank you
11. toukokuuta 2026
Vastaus yritykseltä Secure My Booking
Thank you for your review. We are pleased to hear the process was simple and easy, and that your full refund was received within four days.
Quick and easy refund process
4. toukokuuta 2026
Vastaus yritykseltä Secure My Booking
Thank you for your review. We are pleased to hear the refund process was quick and easy.
Easy process
Efficient service with great communication, and a swift actioned refund.
5. toukokuuta 2026
Vastaus yritykseltä Secure My Booking
Thank you for your review. We are pleased to hear you found the service efficient, with clear communication and a swift refund.
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