SBS Insurance Arvostelua 

We had a laptop with a damaged screen which was firstly replaced but didn't work properly so now got a Currys giftcard to purchase a new laptop. All way through I have had great communication with Amy the claims handler. The service using DPD for secure collection and return was also very good. I can recommend SBS Insurance for a very competent job and very happy with the result.

I recently made a claim with SBS Insurance Services Jewellery after losing my engagement ring, and the service was excellent throughout. My claim handler, Ben Randall, was attentive, professional, and clearly understood the sensitive nature of the situation, keeping me well informed at every stage. The claim SBS Claim 868385 was handled efficiently, and I'm delighted to have my ring replaced. Thank you to Ben and the team.

Fully repaired a Pixel 9 Fold with two new screens and new chassis 👍🏽
Dan and his team completed my claim 904170 repair in 1 week and returned the phone in as new condition 👌🏽
Thank you to Dan and the team!

Very good experience. After having an expensive bike stolen I managed to get a voucher which covered the cost of a new bike, pedals and accessories within 2 working days! Davinder Bhamber helped me and was very efficient and easy to talk to on the phone. Professional service. Thanks for making it easy.

The claim (907161) process was super simple, straightforward and logical, which I very much attribute to the person on the other side of the call, Dan.

It was an honest breath of fresh air to interact with someone that genuinely wanted to help, and make things as simple as possible for everyone involved.

Thanks again Dan, keep doing your thing!

My claims manager was outstanding, from start to finish. Really quick responses and a smooth settlement, thank you.
Dani

Ref 906511
Excellent customer service from Pav. Everything handled quickly and efficiently, and kept up to date with everything. Definitely an asset to this company. Thank you Pav
Alison Napper

Excellent professional service. Dealt with my claim within the hour including a settlement. Katie’s was friendly and professional. Outstanding service

Amy provided excellent service and was very helpful.

Great communication throughout my insurance claim.
Problem free process from start to finish.

Fatima dealt with my claim (904521) inquiry in a prompt, professional and respectful manner. She followed up when she said she would over the course of several days and gave me accurate information when I asked for it. All in all excellent service

I made a claim for serious damage to 3 iPads, it was an accident caused by myself. I'm disabled and the pads were accidentally crushed by my electric rise/recline chair. Kurt, the claim handler, has been very patient and courteous throughout a protracted claim, again, my fault. I must also add, in my view; NFU is the best insurance company. Thanks again.

I received a call the same day as informing my insurance company. I have never made a claim before. The chap who was looking after me from SBS was there to help 100% of the way and the process was a pleasurable and professional experience.

Amy and Bethany were really helpful with my claim and offered brilliant customer service. Would highly recommend SBS for insurance claims

Fatima was very thourough and extremely helpful. We were so glad that she provided an excellent service and a very helpful solution with our claim.

Melanie was really helpful, professional and efficient throughout the whole process.

My 100” TV got smashed while I was decorating my house. I put in an insurance claim and right from the start Amy did everything she could to expedite the claim. She got the whole thing sorted extremely quickly and to my complete satisfaction. The communication from her was excellent. This is an example of how things can and should be sorted. A really big thank you to Amy for all her help.

Excellent service from Owen at SBS
Owen was excellent throughout my claim. He was friendly, professional and genuinely took the time to understand the situation rather than simply treating it as another claim.
Communication was very good, and when there were questions around the appropriate replacement value, Owen listened to the information I provided and dealt with everything fairly. We ultimately reached a settlement that I was very happy with.
The whole process with SBS was straightforward and Owen made what could have been a stressful experience much easier. I really appreciated the way he handled the claim and wouldn't hesitate to recommend SBS based on my experience with him.

Spoke with Dan at SBS who was efficient, professional and demonstrated compassion. Dan was able to provide clear information and advice regarding my claim in a stressful period for me and my family. Dan considered my vulnerabilities and with diligence and care offered practical solutions and guidance. In what is a difficult time, making this claim and going through this process was simply made easier by Dan’s professionalism, understanding and attentiveness. Thank you Daniel White.

I was contacted by Amy at SBS Insurance. What I thought was going to be a stressful experience, was actually made quite easy and pleasant. Thanks Amy and SBS Insurance.