SBS Insurance Arvostelua 

I’m really happy with the service I received from Dan. He was extremely helpful, patient and understanding throughout the whole claims process. He always took the time to explain things clearly and was very supportive whenever I had questions. The whole process was made much easier because of his excellent communication and professionalism.

Thank you so much, Dan, for all your help and support with my claim (906048). I really appreciate everything you did!

Ref 905451
This company is a breeze to work with. From start to finish everything was explained and handled perfectly by Katie. No delays or me having to chase things up. The process took no time at all and the customer service was exquisite. Thank you!

a couple of technical hiccups but otherwise very efficient service. Was directed by my insurer to SBS after submitting an accidental damage claim. Claim handler at SBS very efficient, friendly, helpful and claim promptly dealt with and settlement figure agreed to.

Kurt was very understanding and patint with mylack of Knowledge with modern technology, he talked me through it step by step and even when i couldn't do it he sorted my claim

2 days to settle claim, all done with 2 phone calls and uploading of photos, emails and quotes. Couldnt fault the service. Finalised by Paige today. Many thanks.

Our claim for a lost wedding ring was handled very well by your agent Vicki Telford. She dealt with everything very quickly, sensitively and efficiently; provided timely and helpful advice; and managed the whole process very effectively.
Many thanks, Alan & Carolyn Davies

Totally 5 star service received from “Dan” at SBS Insurance.My claim (905736)was completed in 2 days start to finish!
The resolution was amazing with excellent customer service.I was very impressed.

SBS handled part of my Insurance claim on behalf of Direct Line. As it was the first time I had ever claimed it was reassuring to have Rav deal with my case. He was very knowledgeable and courteous, guiding me through the various options in a professional manner until I was happy to proceed with the offer suggested.

The service from start to finish was very good, communication between SBS and me has been very good, many thanks.

Excellent service from my claims manager James Carlo. James was polite, respectful but most importantly he was very quick to respond and dealt with my concerns quickly making the whole process stress free, which is quite unique in this day and age. I wouldn’t hesitate in recommending SBS and James Carlo. To coin the phrase “they don’t make a drama out of a crisis”

Fantastic experience with Dan. He was so understanding and proactive, and found an excellent resolution so quickly and efficiently. Incredible service.

Just wanted to make a little shoutout to Amy who handled my claim… she was amazing. Really helpful, emotive around my situation and stayed professional throughout. I am super happy I had her as my advisor. Thanks again x

What a breeze!

It has been an absolute pleasure dealing with SBS from start to finish on our insurance claim. I very rarely write reviews, but on this occasion I genuinely felt compelled to do so.

Dan was a true professional throughout and a real credit to your organisation. From the initial claim being submitted to approval for a high-value item, the whole process took less than 72 hours, which was incredibly impressive.

Dan’s communication and attention to detail were exceptional. At times, it genuinely felt as though I had my own personal PA managing the claim, keeping me updated and making sure everything progressed smoothly.

I only wish more companies offered this level of service and personal attention. A genuinely first-class experience from start to finish.

Thank you, Dan and SBS.

Claim Number: 905029

A brilliant experience from start to finish. Fatima was so helpful and professional.

I lost my diamond necklace and made a claim (no 888078) via our insurer Privelege. SBS are the claims company for Privilege.

Fatima handled the claim throughout - was super clear about the process, and provided all the information and reassurance that my replacement necklace would be like for like. The necklace was a 60th birthday present from my husband so very special.

Fatima really cared about doing a great job for me - thank you!

I cannot praise this company SBS enough.Felix you are a credit to your company and yourself. On the 1st September I rang Hastings Direct for advice because I had lost the Diamond out of my engagement ring. I was very upset about it obviously , but the were very reassuring about the situation and guided me through what would be done. I always think you don’t know how good an Insurance company is until you have to make a claim , well I delighted with this Company and how quickly my claim was handled and resolved. They said SBS would be in touch within 2 days, 30 minutes later I got a call from the lovely Felix, he explained what was going to be done and how to proceed and not to be worrying at all. Really reassuring, keeping me updated at every stage. Today 9 days after making that first call I have received my Ring, a new centre diamond and new claws to hold it in place, ring cleaned and polished and in a new box. I am amazed, happy and delighted with not only the ring but the Service and the way SBS and Felix dealt with the situation in such a fast time. Thank you Felix once again for your kindness and courtesy at all times throughout what has been an upsetting time for me.

Michael was very efficient and friendly. The team handled the claim with incredible speed and professionalism - very impressed.

We couldn't fault SBS and their representative Fatima. She was helpful, friendly, efficient and responsive. And she dealt with our claim in double quick time.

First time ever claiming house insurance. Can highly recommend Swinton Insurance for being so professional and quick. Dealt with 1 ladies Theresa from Swinton and Amy from SBS, both were friendly, patient, helpful and made the process extremely easy for us.

George was very helpful with my claim & after a few questions it was all settled & my new item was getting delivered 2 days later .

Mike, the insurance handler was professional, polite and extremely helpful.

Thank you for making the process easy.