Rocket Gardens Arvostelua 

375
•
TrustScore 4.5/5 tähteä

4,3

Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää

Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää

Katso, mitä arvostelun kirjoittajat sanovat

Saanut 5/5 tähteä

I am delighted with the service I received from Rocket Gardens. They kept me informed and answered questions quickly. The plug plants in mini veg pack that I ordered were in excellent condition and ca... Näytä lisää

Yritys on vastannut

Saanut 5/5 tähteä

Ordered late August, was advised plants would be sent when they were at optimum readiness, so you do have to wait for delivery. But we were notified regularly and advised when they were shipped (which... Näytä lisää

Yritys on vastannut

Saanut 5/5 tähteä

The plants are healthy and strong and arrive well packaged. There's always loads of advice online and also a very handy printed growing guide for all crops that you can keep. The customer service is a... Näytä lisää

Yritys on vastannut

Saanut 2/5 tähteä

Ordered several varieties of chilli plants based on review based over 2 separate orders. Requested delay to order due to being away when delivery scheduled. One batch still arrived despite the request... Näytä lisää

Yritys on vastannut

Yrityksen tiedot

  1. Puutarha
  2. ja myös
  3. Luomutila

Yrityksen kirjoittama

Rocket Gardens deliver boxes brimming full of organic vegetable, herb and fruit plug plants. They make growing your own seasonal fresh food a pleasure.


Yhteystiedot

4,3

Erinomainen

TrustScore 4.5/5 tähteä

375 arvostelua

5 tähteä
4 tähteä
3 tähteä
2 tähteä
1 tähti

Ei viimeaikaisia arvostelupyyntöjä

Tämä yritys ei ole pyytänyt asiakkailtaan arvosteluja viime aikoina, joten arvostelut eivät välttämättä anna kattavaa kokonaiskuvaa

On vastannut 100 %: iin saamistaan huonoista arvosteluista

Vastaa yleensä 24 tunnin sisällä

Kuinka tämä yritys käyttää Trustpilotia

Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.

4,3

Kaikki arvostelut

(375)

100 arvostelua kuluneen 12 kuukauden aikana

Kirjoita arvostelu
Yritykset eivät saa tarjota kannustimia tai maksaa arvostelujen piilottamisesta Trustpilotissa. Arvostelut ovat yksittäisten käyttäjien mielipiteitä, eivät Trustpilotin. Lue lisää

Saanut 2/5 tähteä

Gone from amazing caring in 8 years to greedy and poor service

I used to love this company 7 or 8 years ago , my plants always came packed in straw and healthy looking in the main any breakages i phoned and spoke to a person .
This year i moved house and decided as the move was late march to order the large constant garden plus some bits and bobs nearly£500 of items .
first couple of orders came and were great
then i had order 3 my mixture of lettuces 30 or i think were iceberg BORInG on a small garden selection i used to get 3 or 4 varieties on there largest i get lots of the worlds most boring lettuce.
My one very expensive sweet potato was headless and one of my 6 butternuts was not much better
I emailed expecting a we are sorry My point re lettuces was ignored , i was told they expect photographic evidence of the headless potato and squash , i got sent a replacement squash but nothing for the sweet potato which was £6 or the rubbish yellowing iceberg lettuces
and the tomatoes in this selection. we’re all one type , when i started buying i would get all different tomato’s so disappointing!
next order came chillis and peppers looked like they had been planted a week ago barely a micro plug plant and the extra ones i paid £6 for 3 also barely a micro plug and lots of dry loose soil , not sure these will give chillis or peppers this year even in my poly tunnel, Glad i paid Marshall’s the same price for several varieties of 3 chills or peppers which came well developed in 3 inch pots and 12 inches plus tall.
I won’t complain about these chillis and peppers , the company obviously doesn’t care about plants or customer service , just a quick profit using organic as a gimmick .
My most recent delivery of my constant garden since the awful boring lettuces i got all little gem , no they didn’t listen to me did they!

1. kesäkuuta 2025
Oma-aloitteinen arvostelu
Rocket Gardens-logo

Vastaus yritykseltä Rocket Gardens

Hi Nicola,
I'm sorry to hear you weren't happy with your order. We try our best to offer a range of products in our veg patches, however we do state on our product information that contents can vary depending on plant availability, so I an only apologise that you weren't happy with the selection you received.
Our Chilli plants are sold as plug plants therefore will be on the smaller side than those 3inch potted plants you purchased elsewhere.
Best Wishes,
Rocket Gardens

Saanut 5/5 tähteä

Superb Company to deal with

Superb Company to deal with. Yes, they take longer than average to ship but well worth the wait. I highly recommend them and will now keep this company as my main supplier from now on for my seasonal growing, turning away from the likes of Suttons and Thompson and Morgan and many others who are well over priced, shoddy service and poor quality delivery of plant stock.
Rocket Gardens in my opinion use a fantastic, super simple, eco friendly packaging method ensuring every single plant I ordered arrived in great healthy condition with no damage along with a brilliant growing and ordering guide booklet. Their prices are totally affordable and sensible even for me as a pensioner.
This company have left no stone unturned and above all have learned how NOT to do it from the other market contenders. Well done Team Market Garden 👏👏👏

15. kesäkuuta 2025
Oma-aloitteinen arvostelu
Rocket Gardens-logo

Vastaus yritykseltä Rocket Gardens

Hi Maria,
That's great to hear that you're happy with your Rocket Gardens experience. We really appreciate you taking the time to leave us a review. We hope you're plants continue to grow well and you can enjoy some delicious homegrown veggies this year.
Best Wishes,
Rocket Gardens

Saanut 1/5 tähteä

The delivery times are far too long to…

The delivery times are far too long to wait and while I was waiting I decided I would order some off Amazon… I had both the ones off Amazon and the ones from rocket garden delivered on the same day and just as others have said, the plants are tiny and look barely a couple of weeks old, whereas the ones off amazon were a brilliant size and already ready to put out some fruit! Rocket gardens plants I will have to wait for fruit next year as I doubt I will get anything this year which is a shame considering the wait! I expected more. Not worth the money in my opinion so therefore I have to leave a bad review.

14. kesäkuuta 2025
Oma-aloitteinen arvostelu
Rocket Gardens-logo

Vastaus yritykseltä Rocket Gardens

Hi Josh,
I'm sorry to hear that you weren't happy with our delivery times. We do try to make our customers aware as much as possible when to expect a delivery from us. Your order was still shipped within the delivery time frame displayed on our website, we are sorry that your plants couldn't be delivered sooner.
Best Wishes,
Rocket Gardens

Saanut 5/5 tähteä

Plants arrive in great condition with no plastic in sight!

I have never had any problem with Rocket Garden. The plants always arrive in great condition using Royal Mail helps!. They never use plastic and the way the plants are packed works so well, other growers ought to take a leaf out of Rocket Gardens book!

13. kesäkuuta 2025
Oma-aloitteinen arvostelu
Rocket Gardens-logo

Vastaus yritykseltä Rocket Gardens

Hey Sue,
Thank you for taking the time to leave a review. We are so glad you appreciate our plastic free packaging.
Best Wishes,
Rocket Gardens

Saanut 5/5 tähteä

Strong healthy plants very carefully packaged.

What a breath of fresh air! Very professional. I was so impressed with the quality of the plants and their careful packaging. All the plants were plantable and looked healthy and strong. Indeed the mange tout have already started to send out tendrils. The delivery was timely and reliable. Thank you ,Rocket Gardens.

11. kesäkuuta 2025
Oma-aloitteinen arvostelu
Rocket Gardens-logo

Vastaus yritykseltä Rocket Gardens

Hi Carole,
Thank you so much for taking the time to leave a review. We really appreciate your comments and are so glad the plants arrived safely.
Happy Planting!
Best Wishes,
Rocket Gardens

Saanut 1/5 tähteä

Long wait time for delivery

Long delivery timescales so don’t order if you’re keen to get your plug plants in. Ordered in the 1st June and still waiting for my plants (it’s now the 11th June).

11. kesäkuuta 2025
Oma-aloitteinen arvostelu
Rocket Gardens-logo

Vastaus yritykseltä Rocket Gardens

Hi there,

I understand that you really want to get your plants in the ground. I'm very sorry but we are unable to deliver any quicker than stated on our website. We currently aim to ship orders within 1-2 weeks. If you placed your order on the 1st June we are still within that shipping window.

If you contact our customer service team at the email address below quoting your order number, we can look into the status of your order.

queries@rocketgardenshelp.co.uk

Best Wishes,
Rocket Gardens


Saanut 5/5 tähteä

A* Seller, beautifully packaged plants.

This year stockist I've used for many years supplied me plants that were a mess, so I googled suppliers took a chance on Rocket Gardens and I had to take time to leave a review that is unlike me.

I've never had such beautifully packed plants so beautifully labelled with scannable growing guides. All my plants were a great price, lovely strong established plants, securely packaged to endure a rough delivery. I'm only disappointed I hadn't found them earlier this year as I will only be shopping for plants with rocket gardens from now on.

A truly fabulous seller and worth every penny!

1. kesäkuuta 2025
Oma-aloitteinen arvostelu
Rocket Gardens-logo

Vastaus yritykseltä Rocket Gardens

Hi Carrie-Anne,
Thank you so much for taking the time to leave a review. We are so glad your plants arrived safely and you enjoyed our digital growing guides.
We look forward to supplying you with more plants in the future.
Best Wishes,
Rocket Gardens

Saanut 1/5 tähteä

Terrible service, avoid at all costs

Terrible service and no plants! Ordered in April, nothing received by end of May, chased to be told they had gone missing and would be re-sent. Got a delivery estimate of between 3rd and 8th of June. 2 days later told 9th to 13th June so requested full refund. No apology just told to cancel my order. Don't waste your money or time.

6. kesäkuuta 2025
Oma-aloitteinen arvostelu
Rocket Gardens-logo

Vastaus yritykseltä Rocket Gardens

Hi Sarah,
Thank you for your review. I am sorry that you didn't receive your order, it seems it had never been delivered by the courier. Our shipping windows are not a guarantee and due to unforeseen circumstances we had to delay your delivery by a few days, I can only apologise for this.
I can see you were given a full refund for your order upon request.
Best Wishes,
Rocket Gardens

Saanut 2/5 tähteä

Won't be using again

Ordered plants on 2nd April, Delivered on 31st May. Plants were underdeveloped for time of year, one variety of tomato was bone dry and so stressed the plants were in full flower at 25cm. None survived. The peas were also flowering on receipt and it's unlikely I will get a crop. I contacted the company and they were very apologetic. I didn't ask for a refund, I'll just go back to growing from seed next year. All in all my impression is that they were overstretched and just getting anything out regardless of quality.

31. toukokuuta 2025
Oma-aloitteinen arvostelu
Rocket Gardens-logo

Vastaus yritykseltä Rocket Gardens

Hi Marcus,
I'm sorry to hear you were not happy with your tomato plants. We try to get the best quality plants out to our customers and we apologise for the errors with your order.
We take all of our customer comments seriously and we will ensure that systems are in place to avoid these things from occurring in the future.
Best Wishes,
Rocket Gardens

Saanut 5/5 tähteä

I ordered about 60 plants from Rocket…

I ordered about 60 plants from Rocket Garden, they came in eco friendly and plant friendly packaging, had a fantastic grow guide attached, included discount codes for friends AND when I had trouble understanding my delivery window they were exceptionally fast to help me understand.

The plants came mostly very happy, I think the particular journey my plants went on caused a few to lose their strength but overall we had about a 95% survival rate across 60 plants, so very happy.

The only few we lost are typically hard to grow anyway so hard to lay blame on the happy gardeners are rocket gardens.

Packaging 10/10
Customer Service 10/10
Plants 9/10
Overall customer experience solid 9.5/10

3. kesäkuuta 2025
Oma-aloitteinen arvostelu
Rocket Gardens-logo

Vastaus yritykseltä Rocket Gardens

Hi Sam,
Thank you so much for your lovely comments. We are so glad to hear you've had such a great experience shopping with us. We are always happy to help with any issues that our customers face with our delivery process and I'm glad we were able to help with that. We hope you enjoy growing your Rocket Gardens plants.
Best Wishes,
Rocket Gardens

Saanut 5/5 tähteä

Really happy with my plant delivery

Really happy with my plant delivery! The plants arrived healthy, happy, and well-hydrated. The packaging was smart, eco-friendly, and fully recyclable.

30. toukokuuta 2025
Oma-aloitteinen arvostelu
Rocket Gardens-logo

Vastaus yritykseltä Rocket Gardens

Thank you for taking the time to send us your comments. We are so pleased you appreciated our eco-friendly packaging. We're glad your plants arrived safely, happy planting!
Best Wishes,
Rocket Gardens

Saanut 5/5 tähteä

Highly recommend

I love growing padron peppers, but they are hard to find in my area, and growing from seed is not always successful.... I came across Rocket Gardens by chance so ordered for the first time recently, you never quite know what quality of plants you will receive when ordering on line.....so when they arrived, I was absolutely thrilled, the packaging was really secure, the plants were amazing quality, healthy and far more established than "plug plants" ordered from other companies in the past....thank you for great service and quality...highly recommend this company

23. toukokuuta 2025
Oma-aloitteinen arvostelu
Rocket Gardens-logo

Vastaus yritykseltä Rocket Gardens

Thank you so much for your lovely feedback! We are delighted to hear that you were pleased with the Padron pepper plants and that they arrived safely and in great condition and it means so much to know our efforts to provide healthy, well established plants and secure packaging are appreciated. Best wishes, Rocket Gardens

Saanut 5/5 tähteä

Very good experience

I don’t usually leave reviews, but these people earned one. I ordered three Cream Strawberry plants for my mum, and they showed up in perfect condition. Each plant was tucked into its own paper bag and taped securely in the box, so none of the little buds got knocked off. I’ll definitely order from them again!

23. toukokuuta 2025
Oma-aloitteinen arvostelu
Rocket Gardens-logo

Vastaus yritykseltä Rocket Gardens

Thank you so much for your kind words. We are absolutely thrilled to hear that the Strawberry plants arrived safely and made your mum happy. We put a lot of care into our packaging, so it means a lot to know it made a difference. Best wishes, Rocket Gardens

Saanut 5/5 tähteä

I can’t recommend Rocket Garden…

I can’t recommend Rocket Garden products enough. The variety of plants I had ordered all arrived packaged with care and great attention so that they all arrived very healthy, undamaged and soil lovely and moist. I have ordered from other places in the past and they plants have arrived dry and in poor condition. I will definitely buy from here again. Thankyou 🌻

21. toukokuuta 2025
Oma-aloitteinen arvostelu
Rocket Gardens-logo

Vastaus yritykseltä Rocket Gardens

Thank you so much for your lovely review! We’re thrilled to hear your plants arrived safe, healthy, and happy. It means the world to us to be your go to after past disappointments elsewhere. We can’t wait to send more growing joy your way soon!

Saanut 5/5 tähteä

I have been using this company for two…

I have been using this company for two years and have loved receiving their carefully packaged vibrant plants. When through no fault of theirs, some plants were delayed in the post, they were replaced immediately. It’s a pleasure to buy from them.

22. toukokuuta 2025
Oma-aloitteinen arvostelu
Rocket Gardens-logo

Vastaus yritykseltä Rocket Gardens

Thank you so much for your continued support over the past two years! We're delighted to hear you've enjoyed our plants and service. It means a lot to us that you've had such a positive experience, even when things don’t go perfectly. Happy growing, and we look forward to sending you more vibrant plants!!

Saanut 5/5 tähteä

Have ordered from Rocket Gardens twice…

Have ordered from Rocket Gardens twice now. Quick delivery and the plants have been really good

Also, Aston was very helpful when I made a mistake with my order.

2. toukokuuta 2025
Oma-aloitteinen arvostelu
Rocket Gardens-logo

Vastaus yritykseltä Rocket Gardens

Thank you so much for the lovely review! We're thrilled you’re happy with everything and that Aston was able to help you!

Wishing you all the best on your growing journey! 🌱

Saanut 5/5 tähteä

great prices and i knew when my plants…

great prices and i knew when my plants and veg would arrive.the bonus for me was the plugs were larger than expected and very healthy

16. toukokuuta 2025
Oma-aloitteinen arvostelu
Rocket Gardens-logo

Vastaus yritykseltä Rocket Gardens

Thank you so much for the lovely feedback.

We wish you a fruitful growing season.

Best Wishes,
Rocket Gardens

Saanut 5/5 tähteä

5☆! Excellent

Warned about delivery,tick, delivered as advised and left in safe place, tick. Excellent packaging, tick. Healthy plants plugs tick.....whats not to like. 5☆.

21. toukokuuta 2025
Oma-aloitteinen arvostelu
Rocket Gardens-logo

Vastaus yritykseltä Rocket Gardens

Thank you for your lovely feedback.

We are glad to hear you felt well informed and we take pride in our completely plastic free packaging.

We are glad to hear you had a positive experience

Best Wishes,
Rocket Gardens

Saanut 3/5 tähteä

Missing a proper phone contact

Can you imagine a company which you can't phone? I tried it with mails, useless, then I found a possibility
for a chat on their website. First you have a useless computer on the chat and after that I finally typed with a kind person, but it was very much time consuming. At the end it seems it was a IT mistake on their side. One positive side, therefore the 3 stars, the plugs I got have been fresh and healthy.

21. toukokuuta 2025
Oma-aloitteinen arvostelu
Rocket Gardens-logo

Vastaus yritykseltä Rocket Gardens

Hi there,
Thank you for your review.
Due to the seasonal nature and size of the business, we do not have a telephone line.
We are a small team and we have found that answering customer queries via email and live chat to be much more efficient and it also avoids our customers waiting on hold for a long time in phone queues.
I'm sorry you found it a challenge getting in contact with us but I'm glad we were able to resolve your issue through our live chat.
We are glad to hear the plants arrived safely as well.
Best Wishes,
Rocket Gardens

Saanut 5/5 tähteä

Stress free, Great Communication and quality plants.

I first purchased some potatoes and they all are doing well so 100 percent on those, as someone who's got a background in horti I can tell you 100 percent isn't always achievable. Today I got my 45 strawberry plants,15 tomatoes,20 leeks and 10 carrot plants and they all made it to me none broken. Packaged very well, very impressed with the service all around from the packing, and responsive communication which I appreciate greatly. I don't have time to chase people and they were spot on. These are now my go-to guys for sure, stress-free experience. Oh and all the plants look very healthy and have vigor. Oh and I'm on my third order of the season..

20. toukokuuta 2025
Oma-aloitteinen arvostelu
Rocket Gardens-logo

Vastaus yritykseltä Rocket Gardens

Hi Jim,
Thank you for taking the time to review your Rocket Gardens experience. We always try our best to keep customers updated and we are so glad to hear you felt we kept you informed throughout the order process.
We hope you enjoy growing your plants.
Best Wishes,
Rocket Gardens

Trustpilot-kokemus

Kuka tahansa voi kirjoittaa Trustpilot-arvostelun. Arvostelun kirjoittajalla on oikeus muokata tai poistaa niitä milloin tahansa, ja ne näkyvät niin kauan kuin tili on aktiivinen.

Käytämme omistautuneita ihmisiä ja älykästä teknologiaa alustamme turvaamiseen. Lue lisää siitä, miten torjumme väärennettyjä arvosteluja.

Tutustu Trustpilotin arviointiprosessiin.

Tästä 8 vinkkiä loistavien arvostelujen kirjoittamiseen.

Varmennus auttaa takaamaan, että Trustpilotissa lukemasi arvostelut ovat todellisten henkilöiden kirjoittamia.

Kannustimien tarjoaminen arvosteluille tai arvostelujen pyytäminen valikoivasti voi vääristää TrustScore-tulosta, mikä on sääntöjemme vastaista.

Tutustu tarkemmin