I am delighted with the service I received from Rocket Gardens. They kept me informed and answered questions quickly. The plug plants in mini veg pack that I ordered were in excellent condition and ca... Näytä lisää
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Ordered late August, was advised plants would be sent when they were at optimum readiness, so you do have to wait for delivery. But we were notified regularly and advised when they were shipped (which... Näytä lisää
Yritys on vastannut
The plants are healthy and strong and arrive well packaged. There's always loads of advice online and also a very handy printed growing guide for all crops that you can keep. The customer service is a... Näytä lisää
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Ordered several varieties of chilli plants based on review based over 2 separate orders. Requested delay to order due to being away when delivery scheduled. One batch still arrived despite the request... Näytä lisää
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Yrityksen tiedot
Yrityksen kirjoittama
Rocket Gardens deliver boxes brimming full of organic vegetable, herb and fruit plug plants. They make growing your own seasonal fresh food a pleasure.
Yhteystiedot
TR14 0NP, Praze-an-Beeble, Yhdistynyt kuningaskunta
- www.rocketgardens.co.uk
4,3
Erinomainen
375 arvostelua
Ei viimeaikaisia arvostelupyyntöjä
Tämä yritys ei ole pyytänyt asiakkailtaan arvosteluja viime aikoina, joten arvostelut eivät välttämättä anna kattavaa kokonaiskuvaa
On vastannut 100 %: iin saamistaan huonoista arvosteluista
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Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Excellent website.
Excellent website.
Courier delivery problems quickly and efficiently sorted.
Very happy with their service. Look forward to using them again.
30. toukokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Rocket Gardens
Hi there,
Thank you for your lovely comments, we are so glad you were happy with your delivery of plants and our customer service team were able to help.
Happy Planting!
Best Wishes,
Rocket Gardens
Excellant products and prices
Our order was processed very quick and we received it well within time. the plants were very well packaged and protected inside with separate boxes and with what was a sturdy outer box. plants looked very healthy and strong.
However- although the delivery was so quick and efficient we were very disappointed by the courier. our parcel was thrown over our gate into the garden the box was broken and ripped and the contents were losing the soil that they were packaged in. had it not been for the excellent packaging by this company we would be be left with dead plants.
will use this company again for the quality of the plants and the great prices. lovely office staff also
28. toukokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Rocket Gardens
Hi Pat,
Thank you for your lovely feedback. We are so glad to hear the plants survived their journey to you despite the unwelcome rough ride!
We will be raising your concern to the courier as this is not the service we expect for transporting live plants to our customers. Thank you for bringing it to our attention.
We hope you enjoy planting your herb and veg plants.
Best Wishes,
Rocket Gardens
Delivery problems
I can't really review the quality because I haven't had my order. Obviously timing quite important when you have an allotment .
I emailed and Just received this pointless response that didn't give me any personal information around my order just an obvious generic response.
Wish I just gone to my local garden centre now
29. toukokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Rocket Gardens
Hi David,
I am sorry to hear you've had some problems with your order. We’re very sorry, but as we continue to grow and ship live plants, our dispatch dates can occasionally change. This is usually because some plants need a little extra time to reach the size and quality we’re happy to send, or because particularly high order volumes have temporarily slowed our packing process.
Due to the recent warmer weather this has slowed things down slightly, as both plants (and our team!) need a little extra care during periods of extreme heat. As a result, we’re currently running a little behind schedule.
If your order has been moved outside of its original estimated dispatch window, you should have already received an update from us, and we’ll continue to keep you informed every step of the way.
Once again please accept our sincere apologies for the delay.
Best Wishes,
Rocket Gardens
Terrible Delivery - Lost, then Incomplete
Ordered four items in March. Delivery attempted in May, but the DPD parcel went to Cornwall instead of Scotland and apparently stayed there. Customer services cancelled it and sent a new one - delayed by bank holiday - finally came today. Only three items. Those that arrived healthy enough. Requested £6.99 refund, which I got, so I am financially square, but I've wasted so much time on what should have been so simple.
29. toukokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Rocket Gardens
Hi there,
We are sorry to hear you've had some problems with your delivery. Our courier had made an error with the first parcel, this was out of our control, however we organised to resend the parcel as you explained.
We apologise for the incomplete order and I can see from our system we refunded the item as requested.
Best Wishes,
Rocket Gardens
I suggest staying away from Rocket…
I suggest staying away from Rocket gardens - this is the first negative review I ever gave anyone.
My £60 order was placed 17 feb. with provisional shipping 4 may. Notified apr 24 that flowers I ordered would not be available. 2 additional shifts in delivery with last shipment date yesterday - no word at all on status of ship so I canceled this morning.
I normally grow all my plant starts so thought I would try something different this year.
Rocket gardens over sells its stock and that’s the real reason of delays in shipping etc.
I now know better and suggest you think twice if you plan your garden around them.
29. toukokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Rocket Gardens
Hi Kathleen,
I am sorry to hear you were not happy with your Rocket Gardens experience. I can see from our system that you have successfully cancelled your order and received a full refund.
We start taking pre orders from October and we work on a system by order date and when plants are ready to ship, this can sometimes cause delays and I can see your order contained a few chilli plants.
As we had quite a cold April and early May these plants needed a bit extra time in our polytunnels until they were ready to send. We can only apologise for this. As organic growers, we don't force any of our plants to grow with artificial heat or chemicals, so they are often behind compared to the high intensity grown plants that you will be seeing now in some shops.
We do try to keep our customers informed of any delays via email and our up to date delivery info is available to view on our website.
Best Wishes,
Rocket Gardens
Healthy and substantial plug plants
This is the first time I am using Rocket Gardens. I like the fact that the plants come in 3s and each of them are pretty substantial plug plants. It felt like I had to wait a long time for the plants but when they arrived I was very happy with them. The delivery was delayed during a very hot spell and I was worried that they would not be any good like some of the other companies I used. But to my surprise every plant was beautifully wrapped and labelled and stayed healthy. It was remarkable. I will certainly buy from Rocket Gardens again but just need to plan ahead and order early.
28. toukokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Rocket Gardens
Hi Angie,
Thank you so much for your feedback. We are so glad your plants arrived safely despite the heatwave. We try our best to inform customers at the time of ordering of our shipping guidelines for spring ordering. If you're in any doubt we are constantly updating our delivery FAQs with the most current information.
https://rocketgardenshelp.zendesk.com/hc/en-gb
We hope you enjoy growing your Rocket Gardens plants.
Best Wishes,
Rocket Gardens
I have waited a month since ordering…
I have waited a month since ordering onion and cauliflower plants from this company and I still haven’t received them
27. toukokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Rocket Gardens
Hi Tom,
We are sorry you were not happy with our ordering system, I can see your order is due for delivery today.
We do try to make our customers aware at the time of ordering when we expect to ship new orders and there are links to our delivery FAQs on each page of the website that outlines expected shipping times. As with growing live plants there can sometimes be delays that are out of our control (i.e weather changes, crop issues, etc). We aim to keep you updated if there are any specific issues with your order though.
We are always making improvements to our main delivery season and take your comments on board.
Best Wishes,
Rocket Gardens
Simply Outstanding
Just received my veg plants from Rocket Gardens - Cobra beans, courgettes and sweetcorn. They are absolutely supeb - great condition and perfectly packaged. I’ve tried a few other companies in the past, bur Rocket outshine them all. I’m a customer for life now.
Jeff Regan - Surrey
27. toukokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Rocket Gardens
Hi Jeff,
Thank you for your comments, we are so glad your plants arrived safely and they were packaged well for their journey.
We hope you get a good crop of beans, courgettes and sweetcorn this year.
Best Wishes,
Rocket Gardens
My plants arrived 'in great shape'
My plants arrived in 'great shape' - heartening that the seller rate their products/and so wrap/pack them carefully. I purchased peppers/mint and basil and as I'm not the most 'green fingered' welcomed the tips for planting etc...
Delivered DPD Local Bank Holiday Sunday so very appreciative they didn't have to sit around all week-end too. Actually today the weather is hot.
24. toukokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Rocket Gardens
Hi Elsie,
Thank you for your lovely feedback. We are so glad your plans arrived safely and in good condition, despite the warmer weather.
We hope you enjoy growing your pepper and herb plants, we're delighted to hear you found our growing info helpful.
Best Wishes,
Rocket Gardens
Kept informed at all times
Kept informed at all times. Plants arrived in perfect condition extremely well packed. The plants are excellent, very impressed and will use in future.
23. toukokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Rocket Gardens
Hi Ann,
Thank you for your lovely comments. We're so glad to hear your plants were packaged carefully and you received them in a good, healthy condition.
Happy planting!
Best Wishes,
Rocket Gardens
Plants arrived well packed
Plants arrived well packed with no damage, and are now growing well
21. toukokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Rocket Gardens
Hi Rob,
Thank you for taking the time to leave a review we really appreciate your comments. We're glad to hear your plants arrived safely and are happily growing well.
Best Wishes,
Rocket Gardens
Extremely Disappointed!
Bought quite a few plants none of which survived!! I also bought plug & 9cm pot plants from supermarkets & online garden centres and they survived & blooming. Just saying....
17. huhtikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Rocket Gardens
Hi Kim,
Thank you for your feedback, we are sorry to hear you were not happy with your order. As explained in our email we have a 7 days contact period set out in our terms and conditions on our website, should you have any problems with the plants on arrival. We are sorry that we were unable to assist you further in this situation.
Best Wishes,
Rocket Gardens
a good set of plants.
My order arrived carefully in good order and well packed. The plants looked very healthy. I liked that the individual plants weren't kept in individual plastic pockets, but were packed moist, in paper-bags - taped to boxes. The plants were more mature than I expected from plugs.
11. toukokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Rocket Gardens
Hi Colin,
Thank you for taking the time to leave a review, we are so glad your plants arrived safely and you were happy with the condition your plants arrived in.
Happy Planting!
Best Wishes,
Rocket Gardens
Appalling service
Appalling service; delivery of my plants has been delayed 4 times, by a week at a time, so far. No apologies - simply a notification, each time, of a further delay. I would advise people to order from a more reliable vendor.
20. toukokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Rocket Gardens
Hi there,
We are sorry to hear you are not satisfied with your Rocket Gardens experience.
We would very much like to see if there is anything we can do to help with your order, please do get in touch with our customer service team with your name and order number and we can look into this for you.
Please email: queries@rocketgardenshelp.co.uk
Best Wishes,
Rocket Gardens
Quality plants, service and customer care
I’ve been a customer of Rocket Gardens for a number of years. I have always been delighted with the quality of the plants I’ve ordered and received. Every detail from the website, updates on order delivery, packaging, quality of plants and customer care have been exemplary in my experience. Also love the informative and beautifully illustrated booklets that come with orders. Highly recommend.
19. toukokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Rocket Gardens
Hi Rosie,
Thank you for your comments, we really appreciate you taking the time to review your Rocket Gardens experience. We are so pleased you felt well informed about your delivery and your plants arrived safely.
We hope you enjoy growing your veg and flower plants.
Best Wishes,
Rocket Gardens
A Fabulous little Company
I have had 2 orders from Rocket Gardens & both times plants have arrived in good condition & packaged well, packaging is all recyclable. Delivery was good & good communication from Rocket Gardens regarding shipping & delivery etc.
I honestly haven’t a bad thing to say about this company, 100% recommend.
19. huhtikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Rocket Gardens
Hi Naomi,
Thank you for taking the time to review your experience with us, we really appreciate your comments. We are so pleased your plants arrived safely. Thank you mentioning our packaging, we have worked hard to be able to deliver your plants in a sustainable way.
Happy planting!
Best Wishes,
Rocket Gardens
The veg plants I ordered were amazing…
The veg plants I ordered were amazing delivered in excellent condition and packed with such care they arrived in perfect condition I ordered a pack of veg plants that had a variety and very good value for money so pleased I’ve just ordered some more veg plants including pumpkins grandchildren so excited and after reading the beautiful booklet that came with the plants some companion plants that can help with pests when growing veg and loverly quality time with my grandchildren last weekend planting them and working for the NHS I needed that quiet time here’s looking forward to my other plants and a summer in the garden well done to the company
15. toukokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Rocket Gardens
Hi Ellen,
Thank you so much for your lovely comments. We are glad your plants arrived safely and well packaged up for their trip. We're delighted to hear you will be sharing your growing journey with your grandchildren. We hope you can all enjoy a great harvest of yummy veggies to share.
Best Wishes,
Rocket Gardens
The plants were so healthy beautifully…
The plants were so healthy beautifully packaged with care and great value
14. toukokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Rocket Gardens
Hi Mhairi,
Thank you for your lovely comments, we're so pleased your plants arrived safely. We hope you enjoy growing your plants.
Best Wishes,
Rocket Gardens
I love Rocket Gardens
I love Rocket Gardens. I've been ordering my plants from them for a few years now and they always arrive in great condition and the quality of the packaging is second to none! eco friendly and sturdy! Their customer service is excellent too! they always respond quickly to any queries and are quick to offer help to resolve any issue. Definitely a 5 star company!
14. toukokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Rocket Gardens
Hi Vonni,
Thank you so much for your lovely comments, we are so glad your plants arrived safely and you appreciated the eco-packaging.
We're pleased our customer service team was on hand to deal with your query quickly.
We hope you enjoy planting your veggies and herbs.
Best Wishes,
Rocket Gardens
Awesome shop
Awesome shop, all the plants I have received have arrived at the right time for planting, and looking strong and healthy.
The quality of the vegetable plug plants makes it easy to get a garden going at the right time.
I will only buy my plug plants from Rocket Gardens from now on, as it just makes life so much easier.
28. huhtikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Rocket Gardens
Hi Bertie,
Thank you for taking the time to leave a review we really appreciate your comments. We hope you enjoy planting your veggies and flowers.
Best Wishes,
Rocket Gardens
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