Rocket Gardens Arvostelua 

Overall, my first experience buying plugs online was not a good one. I'm not sure this is down to Rocket Gardens or the concept of mailing vegetable plugs in the post. The reason for buying plugs was due to cold weather in early May threatening my planted-out cucurbits (and wanting some peppers for the 2026 season).

The plugs themselves arrived mostly alive (visually), but the plants were far too big for the size of the plugs and appeared very fragile, with the cucurbits especially long/leggy; if planted from seed and potted on normally, the root system would be much bigger for such a plant than what they were supplied with; my 14-day-old germinated Kuri's have thicker stems than the ones I got from Rocket. This may have contributed to the outcomes they had when planted out, which weren't great (more on that in a moment).

Of the plugs, only three (of six) Uchiki Kuri plants are surviving as of 13/6/26, a few weeks on. 3/3 Blue Kuri have perished, with their stems having rotted away. Two of three Waltham Butternut have passed from similar outcome (rotten stem). All the tomato plants are still alive, but appear to either have stalled or are in the process of a slow demise. All sweet peppers are alive and appear to be surviving, but haven't shown growth. All plants were planted into 2:1:1 compost/perlite/vermiculite mix with BFB base and staked where necessary (the leggy cucurbits, specifically). I do not fault my technique: I have not suffered a single loss so far this year, not even my Tahitian Squash which survived the near-zero temps at the start of May, and have had Kuri seeds planted the day my shipment from Rocket arrived literally outpace the plugs I got from Rocket.

Communication was stellar, delivery was stellar- I just don't think the plants themselves were grown in such a way that they would be suitable for postage and later planting.

2 stars because the tomatoes and peppers are still alive and somewhat growing, -3 stars for all the poor cucurbits that have died/are dying.

I just want to say that I ordered some plug runner bean plants and I'm so pleased with them! They took a while to come because obviously I had to wait until it was the right time to be able to put them in the garden. But when they arrived, they were in excellent condition and I must say I paid for 2 lots of 10 plugs and they actually sent almost double the amount. I'm so happy because these days it's so hard to get a company that not only delivers what you ordered, but they give you great value for money. Thoroughly recommend these people. Brilliant service and they are very reasonable prices too! Thank you Rocket Gardens!

Thank you for the delivery. Everything is great (packed with love). The plants (tomatoes) look fresh.

So far plants£25 of vegetable plants i orderd on May 25th an have been told the scheduled was from the 5th to the 11th of June . then by the 15th --then after my email asking why,--fobbed off with schedule were never thies first dates, an now its from the 12th -a never mentioned date before-to the 17th! of June! why!
Return email totally unapologetic even when queried again, an denied first schedule date were not on there record's.
Why would i make them up? to say a Disappointing first shop with this company is an understatement,
Therefore, I definitely will never use this company again,an suggest you dont either.
Stick to Amazon 3 to 5day deliveries on most gardening sites.
Mrs W Coughlin Essex

I was so delighted to find a company that dispatches large healthy plug plants. I purchased a wide selection of vegetables, some great variaties. Wrapped in environmentally friendly packaging that I can recycle. The delivery date was precise and they delivered on time. The choice is amazing and a great website to visit for information on how to look after your plants.

Our second order from this company & so very pleased when my plugs arrived, the plants are packaged so well, with care & look really healthy, it was like my birthday receiving them.

I am overjoyed to receive such healthy beautiful plants that have obviously been packed with great care and love. Seriously. I received a dead tomato plant from another company yesterday. The difference is astonishing. I really really appreciate not only the attention to detail but the actual care and love so obviously given. Their brochure is also so beautiful I just can't wait to read it. In these days of indifference and greed, this gem of a company outshines them all.

Was left waiting for my order for some time kept emailing them they did respond but just fobbed off don’t use this company better ones out there

I’ve ordered many plants from Rocket Gardens over the last couple of years since discovering the joy of being outdoors. Disability means that visiting garden centres isn’t possible so the service they provide is invaluable.

From general advice, both online and in their catalogue, to the plants and their delivery, Rocket Gardens provide a great service.

For the first time, a delayed delivery over a very hot weekend, meant some very poorly plants arrived. They were replaced quickly and efficiently by a great customer service team

I’d highly recommend Rocket Gardens .

Have ordered many vegetable plants before from various on line sellers and have been disappointed....The plants I received were bigger than expected and very healthy....will definately order more! Yes like others was concerned they did not arrive earlier but on hindsight it was worth the wait as all plants were ready to be planted out...and not like some other's that were so small that even with the minimal of stress could not be removed and planted without the leaves falling off ( the ones that still looked alive!) will await the outcome but after 2 days out in not very good weather they look healthy.

I am always so very impressed with orders from Rocket Gardens and really look forward to receiving them.
They are always quality, healthy, organic plants, which are carefully packaged and have great information about care and planting in a variety of ways
The company provide a great service, lovely plants, wonderful communication and updates about orders and are a pleasure to deal with.
I highly recommend them.

Fantastic quality plants the best we’ve ever bought on line. Not only are the plants of the highest quality but the packaging is well thought out and protectived,so the plants arrive in the very best condition . We will use again thank you

We have tried Sutton's, Dobies and Marshalls, historically, for our vegetable plants and plugs. Our plants arrived today in superb condition, via DPD. Timed delivery ( 2 hour gap ) They were planted out within the hour and they didn't go into " shock " unlike other supplier's plants, which have to be nurtured back to life or be consigned to the compost bin. Rocket Gardens you now have a committed customer. Just so sorry we discovered you so late in the year. Bravo on no plastic either. Love it.

what are they doing right ? just about everything in my opinion. From customer care queeries problems they sort and quickly.Products aregreat and quality of plants is great no more than you could ask for . Puts all the opposistions plants via post to shame. packaging is top class and safe and moist on arrival. 5 stars from me .

First order and im really pleased with the quality of the plug root veg box. The plants were well packaged in recyclable packaging. They were big, strong and healthy and much better than garden centre plugs. Comes with a nice growing guide for all fruit, veg flowers and herbs and a next order discount.

The veggie plugs arrived in immaculate condition. Loved the packaging and the way it was handled. Will order more of it in the near future.

STILL WAITING for not only the order but also a reply to the numerous emails sent and the facebook messages - hoping this review might prompt some action
No telephone number to contact to request an update
Do NOT Use this company

Yes I eventually got a reply but using Trust pilot to contact a company is not really the way forward. Plants eventually arrived much later than advertised and very poor customer service

I am absolutely over the moon with the plug plants that I have ordered from you. They all arrived in perfect condition, they were nicely damp, so ready to plant. The quality of the plants is excellent. They were wrapped brilliantly, not one stem or leaf out of place. The booklets that came with the order were a real surprise and absolutely invaluable with the advice they provide. You will be my go to now for any plug plants that I need in future, and everything is organic. Well done Rocket Gardens, you have a customer for life xx

I am so impressed with Rocket Gardens and I am likely to order much more from this company in future. I ordered quite late in mid May, but everything that I wanted was available and was delivered to me in early June. The packaging was excellent and the plants arrived moist and looking particularly fresh and healthy. Once planted there didn’t appear to be any wilting and these healthy plugs seem to take exceptionally well to their new surroundings.

The prices are excellent value for money with Rocket Gardens and I particularly like that I can pay in instalments!

There’s so much to choose from, so much advice on the website and you can tell that a lot of love, thought and passion goes into this company.

The packaging and planting instructions were perfect.
Despite DPD not bothering to deliver (drove straight on past our house- I watched the tracker- the box well labelled "live plants let me out"- null points DPD) the plants arriving 2 days late and didn't die. Well done on the environmental packaging and great quality veg.
Now over to the slugs..