Rocket Gardens Arvostelua 

375
•
TrustScore 4.5/5 tähteä

4,3

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Katso, mitä arvostelun kirjoittajat sanovat

Saanut 5/5 tähteä

I am delighted with the service I received from Rocket Gardens. They kept me informed and answered questions quickly. The plug plants in mini veg pack that I ordered were in excellent condition and ca... Näytä lisää

Yritys on vastannut

Saanut 5/5 tähteä

Ordered late August, was advised plants would be sent when they were at optimum readiness, so you do have to wait for delivery. But we were notified regularly and advised when they were shipped (which... Näytä lisää

Yritys on vastannut

Saanut 5/5 tähteä

The plants are healthy and strong and arrive well packaged. There's always loads of advice online and also a very handy printed growing guide for all crops that you can keep. The customer service is a... Näytä lisää

Yritys on vastannut

Saanut 2/5 tähteä

Ordered several varieties of chilli plants based on review based over 2 separate orders. Requested delay to order due to being away when delivery scheduled. One batch still arrived despite the request... Näytä lisää

Yritys on vastannut

Yrityksen tiedot

  1. Puutarha
  2. ja myös
  3. Luomutila

Yrityksen kirjoittama

Rocket Gardens deliver boxes brimming full of organic vegetable, herb and fruit plug plants. They make growing your own seasonal fresh food a pleasure.


Yhteystiedot

4,3

Erinomainen

TrustScore 4.5/5 tähteä

375 arvostelua

5 tähteä
4 tähteä
3 tähteä
2 tähteä
1 tähti

Ei viimeaikaisia arvostelupyyntöjä

Tämä yritys ei ole pyytänyt asiakkailtaan arvosteluja viime aikoina, joten arvostelut eivät välttämättä anna kattavaa kokonaiskuvaa

On vastannut 100 %: iin saamistaan huonoista arvosteluista

Vastaa yleensä 24 tunnin sisällä

Kuinka tämä yritys käyttää Trustpilotia

Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.

4,3

Kaikki arvostelut

(375)

100 arvostelua kuluneen 12 kuukauden aikana

Kirjoita arvostelu
Yritykset eivät saa tarjota kannustimia tai maksaa arvostelujen piilottamisesta Trustpilotissa. Arvostelut ovat yksittäisten käyttäjien mielipiteitä, eivät Trustpilotin. Lue lisää

Saanut 5/5 tähteä

Beautiful healthy plants

Beautiful healthy plants, excellent environmentally friendly packaging. Kept up-to-date with delivery. Very helpful, excellent service.

20. kesäkuuta 2026
Oma-aloitteinen arvostelu
Rocket Gardens-logo

Vastaus yritykseltä Rocket Gardens

Hi there,
Thank you for your lovely feedback. We are so glad you enjoyed receiving your plants in our plastic free packaging and that you felt well informed throughout the ordering and delivery process.
We hope you enjoy growing your Rocket Gardens plants.
Kind Regards,
Rocket Gardens

Saanut 1/5 tähteä

BUYER BEWARE!

Multiple despatch change of dates. Now estimating end of June for despatch , arriving possibly beginning July , too late for plug plants to grow strong routes. The company is refusing to cancel the order. BUYER BEWARE! I will never use this company again. Bad experience.

25. kesäkuuta 2026
Oma-aloitteinen arvostelu
Rocket Gardens-logo

Vastaus yritykseltä Rocket Gardens

Hi Alexis,
We’re sorry to hear that you weren’t happy with your Rocket Gardens experience, and we apologise for the disappointment this has caused.
When shipping live plants, there can unfortunately be occasions where unexpected delays occur. We always do our very best to communicate any changes as early as possible so customers are kept informed if estimated dispatch times need to be updated. I can see that we needed to do this in your case, and for that we are sincerely sorry.
When you requested to cancel your order, we provided the relevant link and explained that you didn’t need to have an account with us to complete the process. I appreciate that this may not have been as straightforward as expected, and I’m sorry for any frustration caused.
I can see that your cancellation request has now gone through, and our customer service team has been in touch to confirm this. Your refund will be processed in line with our standard timeframes, and you should see this back with you shortly if you haven’t already.
Once again, please accept our apologies for your experience. If there’s anything further we can help with, or if you have any additional questions, please don’t hesitate to get back in touch.
Best Wishes,
Rocket Gardens

Saanut 5/5 tähteä

Excellent service and plants

Excellent service had problem ordering, offered advice finally placed order.
Arrived when estimated, extremely well packaged, nice no plastic just card packaging (another company used plastic bags and sellotape, all but one plant died)
Would recommend Rocket and buy from again.
Plants looking healthy

2. kesäkuuta 2026
Oma-aloitteinen arvostelu
Rocket Gardens-logo

Vastaus yritykseltä Rocket Gardens

Hi Roma,
Thank you for your comments. We are delighted to hear your order arrived safely and you appreciated our plastic free packaging. We hope you enjoy growing your Rocket Gardens plants.
Kind Regards,
Rocket Gardens

Saanut 2/5 tähteä

Ordered several varieties of chilli…

Ordered several varieties of chilli plants based on review based over 2 separate orders. Requested delay to order due to being away when delivery scheduled. One batch still arrived despite the request. Plants seemed small and feeble but it still early days! Second batch delivered was missing several plants and when chased was informed that they had an ‘issue’ and they are no longer available. Message was quite blunt and not really apologetic. Won’t be buying from them again

22. kesäkuuta 2026
Oma-aloitteinen arvostelu
Rocket Gardens-logo

Vastaus yritykseltä Rocket Gardens

Hi there,
We’re sorry to hear you were unhappy with the communication about your chilli plants. Our customer service team has been in touch to explain why they were missing from your delivery.

With live organic plants, stock issues can occasionally arise without warning due to factors beyond our control. We always aim to keep customers informed of any problems and are continually improving how we communicate, taking your feedback into account.
We hope this won’t deter you from ordering with us again.
Kind regards,
Rocket Gardens

Saanut 5/5 tähteä

Fabulous plants 😁

Rocket Gardens were helpful and courteous at all stages. They made sure I was completely aware of delivery schedules at all times and they were able to accommodate a request to change a delivery.
When the plants did arrive they were healthy and in excellent condition, all the more impressive as I live a very long way away from Cornwall! Thank you very much Rocket Gardens 😁😍

20. kesäkuuta 2026
Oma-aloitteinen arvostelu
Rocket Gardens-logo

Vastaus yritykseltä Rocket Gardens

Hi Lucy,
Thank you for your lovely feedback. We are so glad your plants arrived safely despite their long journey to you. We are pleased our customer service team were able to assist with your change of delivery.
Happy Planting!
Kind Regards,
Rocket Gardens

Saanut 5/5 tähteä

A five star experience.

I have just unpacked my order from Rocket Gardens.
Beautifully packaged plants delivered with care.
Strong healthy looking plants with good roots and I hope and expect they will grow on well subject to weather conditions.
I was kept informed of anticipated delivery and possible delays at all times.
Rocket Gardens is clearly a reliable company seeking and achieving very high standards. A refreshing experience in today's environment.

23. kesäkuuta 2026
Oma-aloitteinen arvostelu
Rocket Gardens-logo

Vastaus yritykseltä Rocket Gardens

Hi Beth,
Thank you so much for your lovely comments. We are so glad your plants arrived safely and you felt well-informed throughout the ordering and delivery process.
We hope you enjoy growing your plants.
Kind Regards,
Rocket Gardens

Saanut 2/5 tähteä

Tomato plug plants

Ordered tomato plug plants.
Dispatched late out of the timeframe given, however had good communication once I'd emailed them about this.

However, the plants that came are pathetic. Looked half dead on arrival but persevered and followed the instructions. They havent died, so no point emailing for a refund. But after 2 weeks they are still weedy little twigs and I'd be amazed if they even produce flowers, let alone tomatoes.

4. kesäkuuta 2026
Oma-aloitteinen arvostelu
Rocket Gardens-logo

Vastaus yritykseltä Rocket Gardens

Hi Jen,
We are sad to hear you were not happy with the condition of your plants. We're also sorry to hear you didn’t feel you could email us for support. Please know that we’re always here to help in any way we can. If you would like to get in touch with us via email with some photos of the plants we would love to help put things right. (queries@rocketgardenshelp.co.uk)
Kind Regards,
Rocket Gardens

Saanut 5/5 tähteä

Happy customer :)

Great choice of plants and they arrived in great condition. I was warned that it would take a couple of weeks but it was worth waiting for.

22. kesäkuuta 2026
Oma-aloitteinen arvostelu
Rocket Gardens-logo

Vastaus yritykseltä Rocket Gardens

Hi Karen,
Thank you so much for your comments. We are glad to hear you appreciated our range of plant available and that your order arrived safely. It's great to hear you were also happy with our communication with you regarding dispatch times.
We hope you enjoy planting your beans.
Best Wishes,
Rocket Gardens

Saanut 5/5 tähteä

Good quality and in good condition

Plants we ordered were a good size and in good condition, they were still moist when they arrived which was a pleasant change to what the"big boys" do. They did well letting us know when they are about to be dispatched, and when they had been.

Would definitely use again

20. kesäkuuta 2026
Oma-aloitteinen arvostelu
Rocket Gardens-logo

Vastaus yritykseltä Rocket Gardens

Hi Cassandra,
Thank you for your feedback we are happy to hear your plants arrived safely and you felt well informed about the progress of your order.
Happy planting!
Kind Regards,
Rocket Gardens

Saanut 5/5 tähteä

Love my plants from Rocket

Love my plants from Rocket

So well packed and protected, all nice and damp and moist , nicely trimmed ready to plant

Look great and looking forward to see them grow

thank you very much

20. kesäkuuta 2026
Oma-aloitteinen arvostelu
Rocket Gardens-logo

Vastaus yritykseltä Rocket Gardens

Hi Duncan,
Thank you for your review. We take care in packing the plants carefully, it's great to hear they arrived safely and ready to plants.
We hope you enjoy growing your Rhubarb this year!
Kind Regards,
Rocket Gardens

Saanut 5/5 tähteä

Amazing quality plants and beautifully…

Amazing quality plants and beautifully packaged. So much care has obviously been taken with them.

20. kesäkuuta 2026
Oma-aloitteinen arvostelu
Rocket Gardens-logo

Vastaus yritykseltä Rocket Gardens

Hi Laurie,
Thank you for your comments, we appreciate you taking the time to leave a review. We are glad your plants arrived safely and well packaged for their journey to you.
We hope you enjoy growing them this year.
Kind Regards,
Rocket Gardens

Saanut 5/5 tähteä

I am always sceptical about buying…

I am always sceptical about buying plants through the post but this company have everything covered. I'm so impressed. Their information is spot on, their packing is brilliant and the plants all survived the journey.
The choice of seedlings is excellent, they source plants I've never seen offered anywhere else.
I've tried every plants through the post company and some are better than others many get it almost spot on. I had no reason to contact customer service but replacements are offered with a photo of the plants.
I've no hesitation in recommending them.

20. kesäkuuta 2026
Oma-aloitteinen arvostelu
Rocket Gardens-logo

Vastaus yritykseltä Rocket Gardens

Hi Sheila,
Thank you for your lovely comments. We are so pleased you were happy with your delivery and enjoyed the range available on our website. We are grateful for your recommendations too. We hope the flower plants you ordered brighten up your garden this summer.
Kind Regards,
Rocket Gardens

Saanut 5/5 tähteä

Mini Year Round Veg Patch is a game changer!

I was extremely lucky to receive a Mini Year Round Veg Patch gift voucher from a friend this year. So far I've received two deliveries of the most beautifully packaged, carefully pre-grown vegetable plant plugs which has (frankly helped me leap-frog the hardest part of growing from seed) and allow me to plan out my raised beds with a bit more promise. Growing is new to me, as it's only my second year - but I can see that this is a game changer already! Brilliant company to deal with. Loads of delivery communication. Splendid service!!

13. kesäkuuta 2026
Oma-aloitteinen arvostelu
Rocket Gardens-logo

Vastaus yritykseltä Rocket Gardens

Hi Jo,
Thank you so much for your lovely feedback. We are so glad you enjoyed receiving your plug plant delivery and they arrived safely and well packaged for their trip.
We hope you can enjoy harvesting your veggies this year.
Kind Regards,
Rocket Gardens

Saanut 5/5 tähteä

Just wanted to say how pleased I was…

Just wanted to say how pleased I was with the veg plants delivered today.
I have tried others like Marshalls and Suttons, but always been let down with damaged or dead plants, the couriers couldn't give a damn about live plant delivery. They've been obviously shaken around or even delivered upside down even when clearly marked.

I like your packaging, and this enables a small leway for the courier delivery "accidents" to be kept to a minimum.

16. kesäkuuta 2026
Oma-aloitteinen arvostelu
Rocket Gardens-logo

Vastaus yritykseltä Rocket Gardens

Hi Steve,
Thank you so much for your feedback. We are so glad your plants arrived safely and well packed for their journey. We have worked hard to be able to deliver your plants in plastic free packaging that keeps the plants secure enough for their trip.
We hope you enjoy planting them in your garden.
Best Wishes,
Rocket Gardens

Saanut 5/5 tähteä

Excellent experience buying from this company.

I ordered a couple of things and found the price reasonable. I found there was a large selection and some quite interesting plugs. I received my order yesterday and the plants look lovely and healthy. I was particularly impressed with how they were packaged. They were done with such care and it looked lovely! (Almost felt like I was unwrapping gifts) Thank you! I will certainly order again.

16. kesäkuuta 2026
Oma-aloitteinen arvostelu
Rocket Gardens-logo

Vastaus yritykseltä Rocket Gardens

Hi Jade,
Thank you for your feedback, we are delighted to hear you were happy with your order. We're so pleased you enjoyed unboxing your plants and we hope you enjoy planting them too.
Best Wishes,
Rocket Gardens

Saanut 5/5 tähteä

Rocket Gardens are a wonderful site

Rocket Gardens are a wonderful site. Our leeks have arrived in brilliant condition. Such care has been taken with the packaging.
Will return to this site many, many times.
What a wonderful team to buy our veg from. Thank you so much.

16. kesäkuuta 2026
Oma-aloitteinen arvostelu
Rocket Gardens-logo

Vastaus yritykseltä Rocket Gardens

Hi Margaret,
Thank you so much for your lovely comments. We are so glad your plants arrived safely and well packed for their journey. We hope you enjoy growing your leeks and you get a plentiful harvest this year.
We look forward to sending you plants in the future too.
Best Wishes,
Rocket Gardens

Saanut 1/5 tähteä

Shocking quality

Ordered quite a few veg plants. On delivery some were snapped or half dead. I emailed complaining they sent only half of what died. Lo and behold these died too. I also had plants from 3 other places all of which are doing great. Definitely wouldn’t buy from here again.

17. toukokuuta 2026
Oma-aloitteinen arvostelu
Rocket Gardens-logo

Vastaus yritykseltä Rocket Gardens

Hi Michelle,
I am sorry to hear you were not happy with your Rocket Gardens plants. Our customer service team have been in touch and have requested further confirmation of the plants affected as the information provided initially suggested not all plants had perished.
Although we packed your plants with great care, occasional problems can still occur. If there’s an issue with your order we ask that you contact us within 7 days of delivery with clear photos of the affected plants so that we can organise for new replacements or refunds to be issued.
Kind Regards,
Rocket Gardens

Saanut 5/5 tähteä

What sets Rocket Garden apart from…

What sets Rocket Garden apart from other garden produce suppliers is their exceptional customer service. They genuinely listen, act quickly, and resolve issues without any fuss.

I accidentally placed a duplicate order and, before I even had a chance to email them, I received a message from Aston asking if I'd meant to place two orders and whether I'd like a refund. This was at 7pm, which really impressed me.

The quality of their products is also consistently excellent. I've been buying plants and plugs for my allotment from Rocket Garden for the past two years, and they have never let me down.

Their packaging is another area where they stand out. The plugs arrive in a sturdy box with clear labels and instructions. Even individually wrapped plug plants are carefully packaged in brown paper, clearly labelled, and always arrive in superb condition. Best of all, the packaging is compostable, from the paper wrapping to the robust cardboard box.

There's also a thoughtfully produced catalogue tucked inside, packed with growing tips and plenty of tempting plants and plugs. Be warned – it's very hard not to order more!

In my experience, Rocket Garden excels in customer service, product quality, and packaging. I wouldn't hesitate to recommend them.

15. kesäkuuta 2026
Oma-aloitteinen arvostelu
Rocket Gardens-logo

Vastaus yritykseltä Rocket Gardens

Hi Shirley,
Thank you for your lovely comments. We are glad your plants arrived safely and well packed for their journey. It's great to hear Aston was available and able to help with your duplicate order.
We're delighted you enjoyed our growing guide and look forward to sending you more plants in the future.
Best Wishes,
Rocket Gardens

Saanut 5/5 tähteä

Thank you for the excellent quality…

Thank you for the excellent quality plug plants, delivered as promised.
Communication was excellent and my request to delay delivery by a week as I was away was handled perfectly.
Plugs arrived, very well packaged and are now planted out and looking very happy.
Would use this company again.
Thank you

11. kesäkuuta 2026
Oma-aloitteinen arvostelu
Rocket Gardens-logo

Vastaus yritykseltä Rocket Gardens

Hi Keith,
Thank you for taking the time to leave a review. We're so glad your plants arrived safely and we were able to accommodate your delay in delivery too.
We hope you get a good harvest of beans and fennel this year.
Best Wishes,
Rocket Gardens

Saanut 5/5 tähteä

Organic bliss!

I found this company completely by chance after searching for organic plants. If you are interested about how important organic gardening is (not just for stuff we eat but for anything we put in our soil), have a look at some of Dave Goulson's work.
I was kept informed of when the plants would likely be dispatched and appreciate that living things don't always stick to a schedule. I'd much rather wait for strong healthy plants.
Very pleased with the packaging and healthy plants. Fingers crossed they grow!
Great communication after I had to query something which turned out to be completely my fault - Paige was very kind and forgiving of my mistake.
I'm definitely going to be ordering again

11. kesäkuuta 2026
Oma-aloitteinen arvostelu
Rocket Gardens-logo

Vastaus yritykseltä Rocket Gardens

Hi Emma,
Thank you so much for your lovely feedback, we really appreciate your comments. We're so glad your plants arrived safely and you felt well informed throughout the ordering/delivery process.
We're happy that Paige was able to assist you with your query.
We hope your plants continue to grow well.
Best Wishes,
Rocket Gardens

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