Re-Bath Arvostelua 

ReBath in Knoxville TN. I would highly recommend hiring Re-Bath for any bathroom installation and remodel. I was highly impressed with the the sales person, the installer, Crystal the admin and owners. During the installation there was no mess and professionally installed within one day. Over a year later I needed a repair. They promptly came out and replaced the part and did not charge me anything. What more could you ask for? Thank You ReBath

I was a previous re-bath installer and had no experience in doing so , after three weeks training on the job ,no text book or videos I was a professional installer, then I made a mistake on the plumbing and was fired, I had little to none experience in plumbing but I was granted the title of lead installer. I was denied unemployment the reason that re-bath claimed was unsatisfactory workmanship. I’m sorry but three weeks training on the job is not adequate to do this job , so I question any of this company work or procedure, good luck with this company, high dollar remodel with no text or video or training manual

After contacting the Better Business Bureau, the company is supposed to contact the customer. They never contacted me about complaint which is listed. After I put my review on Trustpilot, they did not contact me, only asking that I call the company. I have done that several times. Do not do business with this company. There are many other companies out there.
Patti

When they team up with a TV show,that doesnt make it cheaper! Theyre $25k++++.If you ONLY want the wet area done,wxpect to pay $20K++++.

My tub is letting loose. Called Rebath 4 Times to come and check why. The operator takes my message but no reply. I will call them every single day till they’re sick of me.

We purchased a frameless shower door installation through Home Depot, which was subcontracted to Re-Bath. Unfortunately, what should have been a straightforward project turned into a months-long process involving multiple installation attempts and significant inconvenience.

After the initial installation, the shower leaked. Re-Bath returned and ultimately replaced the entire glass door, but the leakage problem remained.

I provided video documentation showing where the water was escaping. Based on that information, the glass door manufacturer recommended several potential corrective measures, including adding a bulb seal between the doors, installing a dam strip at the bottom of the door, checking the stationary panel caulking, and verifying the threshold slope.

When the installer returned for the third attempt, the first item investigated was the threshold. Interestingly, the threshold had been checked during the original site survey and measurement as well as a previous installation attempt yet no concerns were raised at that time. After further evaluation, it was determined that the threshold was part of the problem so I had it corrected before allowing the project to continue.

Following the threshold correction and the addition of the recommended bulb seal and dam strip, the shower no longer leaks.

While I am glad that the leakage issue has finally been resolved, it took three installation attempts, replacement of the door, additional modifications, months without normal use of the shower, and considerable effort on my part to reach this outcome.

What is particularly disappointing is that I have had other frameless shower enclosures in previous homes that functioned properly without the need for added bulb seals or dam strips. My expectation was a professionally installed frameless shower door that performed correctly from the beginning, not one that required multiple corrective measures after repeated installation attempts.

In the end, the problem was eventually resolved, and I appreciate the individuals who continued working toward a solution. However, based on my experience, I would not recommend this Re-Bath for a frameless shower door project, nor would I choose to purchase a similar installation through Home Depot again.

Re-Bath completed our tub-to-walk-in shower conversion last week, and overall we are very happy with the final result. The finished work looks excellent in our home, and the sales team was knowledgeable and helpful throughout the process. We had originally hoped to complete two bathrooms, including an existing smaller walk-in shower, but the pricing for the second bathroom was significantly higher than expected—in fact, it was as expensive as, or even more than, converting the full tub to a shower—which we found unreasonable. Because of that, we decided to move forward with just the main bathroom. While we are pleased with the quality of the work, we do feel the overall cost was quite high for a tub-to-shower conversion with sliding doors. Our home is only 11 years old and very well maintained, so the need to redo plumbing did not fully make sense to us from a value perspective. That said, we understand this was our choice, and we are ultimately satisfied with the finished product. We just wish the pricing had been more reasonable so we could have completed both bathrooms. The installers were on time, professional, did their best to keep dust from spreading, and cleaned up thoroughly after themselves.

I worked for Re-Bath (Panama City location), and I strongly recommend doing your research before signing anything.

Commissions were reduced through chargebacks that were not clearly explained, sometimes calculated at full retail pricing, sometimes over retail pricing. In multiple cases, this resulted in little to no pay—even after generating significant sales.

There was no consistent transparency in how earnings were calculated, and when I asked for clarification, I was terminated the next day. They cited “ performance”, but I had just been recognized days before for being in the “ Elite 150” nationally, and sold 21 remodels in 9 weeks. They are now refusing to pay me my remaining pay ( 17k), but they are still paying a former male employee, terminated in January. 

If this is how employees are treated behind the scenes, it raises serious concerns about how business is handled overall.

Ask detailed questions and get everything in writing before moving forward.

We had a very disappointing experience with Re-Bath (Lowe’s bathroom remodel contractor). My wife and I were interested in a partial bathroom upgrade, specifically a double vanity installation, associated plumbing, a new closet build, and repainting. We were not looking for a full remodel or a new tub/shower.

Despite this being a reasonable and clearly defined scope of work, our appointment was canceled (by Re-Bath) simply because we didn’t want a full bathroom overhaul. It appears that Re-Bath is only interested in high-dollar, all-inclusive projects, rather than meeting customers where their actual needs are.

This lack of flexibility and customer focus is frustrating, especially coming from a company partnered with a major retailer like Lowe’s. Not every homeowner needs or wants a complete remodel, and it’s disappointing to be turned away for a smaller, but still meaningful, project.

If you’re looking for anything less than a full bathroom renovation, don’t expect much support here. Re-Bath doesn't want your tiny money. Their only interest is getting into your home, and selling you a bunch of unnecessary work!

We met with a Re-Bath sales rep yesterday in Rocky Hill CT. The gentleman's name was Tom Little, he was well prepared, professional in presentation with full knowledge of the Re-Bath line and options available for repurposing our wet area. Unfortunately, the major concern we had was reducing the stepping height to get in and out of the shower area could not meet our criteria. We have every confidence that shoul a potential client meet with Tom Little they will be treated knowledgeably and professionally in all aspects of a a bath remodel. Regards, Steve Sherman Rocky Hill, CT.

Albert, did a fantasic job installing our new vanity and lighting. Explained in detail on what he was doing. Even gave recommendations on were we needed to install our light fixtures so it didn't interfere with the new mirrows we were installing.

About 3 years ago, I had my bathroom remodeled with Re- Bath and at first, I was impressed with the job. The location that did the job in specific was in Tampa, FL.
I recently contacted the customer service number, and I was directed to call the Orlando, Fl location at (407) 917-4939.

The customer service representative who took my call informed me that the Tampa location went bankruptcy and it is no longer in business and that the company is under a new ownership and the Orlando location will handle all business.

Upon completion of the job, I was told by the Re-Bath Sales Representative that in the event that I have any issues in the future with the bath, I have lifetime warrantee for the job. The reason for my recent phone call on February 9, 2026, was to express my concern with the rapid deterioration of my recently remodeled bathroom.

First of all, the two shelves they installed in each side of the tub are detaching and we hardly put any stuff on them.
Secondly, the caulking that was used to seal the bottom of the tub was not of a good quality and it has mold and black spots all over. Instead of being white it is turning yellowish and we have been using the products the technicians recommended to clean the entire tub.
I was told that they will send a technician to assess the situation within 2 or 3 days since the job is still under warrantee and it has been more than 10 days since I contacted them.

When trying to contact them to address my request the call goes straight to voice mail and they do not bother to call back. This is the company that in order to gain your business offers you promises and then when you need them to file a claim or complaint they disappear, avoid you and ignore you.

With all of this being said, please be very cautious about choosing the right company to complete any type of projects for your home. I invested a large amount of money to get this project done and this is what I get in return. Please read the reviews before you decide to move forward with this company or any other.

I will not recommend Re-Bath to any one for their lack of integrity,
and high cost.

The crews that came out were friendly, polite, very professional but lacked in going all the way to doing a great job. For example, the electrical switches and plugs were not left flush with the wall or crooked, the toilet paper holder was installed between 2 mirrors and the toilet paper was left to sit on the floor next to the toilet. The hanger was moved but only after all the drywall and painting was completed, it’s not noticeable because we have hung a picture to cover that spot. A water line was moved and had to be run through the ceiling which is the attic, all the insulation was removed but none replaced so the first cold night the water line froze, we now run a space heater in the toilet area to keep it from refreezing and are making arrangements to have insulation added because Re-Bath said the insulation would cause moisture and black mold.
Not happy with the total job but at least I now feel safe taking a shower although being disabled. That is why my wife and I spent all that money.
Would not recommend them to anyone.

I am very satisfied with the service provided.

The entire experience of remodeling my bathroom to a walk-in shower was one of dealing with
professional, knowledgeable individuals which made it very easy to make decisions and end up with a beautiful Walkin shower.
Matthew the installer quietly and efficiently went about the process.
I have and would recommend Re-Bath.
Jo Ann Kramer

We hired Re-Bath to install a new shower—a project that was by no means inexpensive. Upon completion, we immediately noticed that the shower was not draining properly. Water consistently pools on the right side of the shower, and if not cleaned every few days, mold and residue begin to collect.

We contacted Re-Bath about the issue, and they sent someone out to inspect the installation. The technician took photos and confirmed during testing that the water was indeed pooling—indicating the shower base was not properly leveled during installation.

After that visit, we did not hear back. When we followed up, Re-Bath returned our call only to tell us the issue was our fault due to "unlevel flooring," even though they had torn out all the original flooring as part of the installation. They claimed there was nothing they could do to fix the problem. When we explained that was unacceptable, we were told the company President would be in touch. That call never came, and we’ve been left with no resolution or compensation for a faulty installation.

We are extremely disappointed with Re-Bath. They have not taken accountability for their work and have made no effort to correct the issue. Based on our experience, we would strongly recommend avoiding this company. They do not stand behind their service and are not responsive when problems arise.

I needed a new tub. I went to Home Depot and was told re-bath puts them in. Re-bath only works with their products. Apparently Home Depot doesn’t sell any tubs, if their installers is re- bath. They did install the faucet, so I guess the company in my state does plumbing. When you turn on the shower the water mostly comes out of the faucet. I would say bad water pressure with the Moen faucet. The city came to inspect and passed it. They should have checked out the plumbing. Re-bath does not warranty the plumbing job. Now I have to call a plumber. Advice: after work is completed turn on the shower in front of installer!

RE-BATH OF MONETT MO. WE WANTED OUR BATHTUB TAKEN OUT AND JUST INSTALL A SHOWER. THE INSTALLER WAS DALTON, HE DID A NICE JOB, BUT HE DROP A TOOL IN THE SHOWER PAN AND DAMAGED IT. HE FILL IN THE AND SPRAY PAINTED THE AREA.HE SAID, AFTER IT DRIED IT WOULD BLEND IN. WE CHECK THE NEXT DAY AND THE COLOR DIDN'T BLEND IN. I TEXT DALTON AND NEVER GOT A REPLY. SO, I EMAIL HIS BOSS AUSTIN AND I GOT A REPLY THE NEXT DAY. AUSTIN SAID, THEY WERE HAVING A MEETING THAT SAME DAY, AND WE GET BACK TO ME THAT EVENING. I NEVER GOT An EMAIL OR CALL FROM AUSTIN.THEY ARE UNTRUSTWORTHY, AND DON'T STAY BEHIND THEIR WORK.

I had the absolute pleasure of working with Howie Rappoport from Re-Bath, and I can't recommend him highly enough. From start to finish, he was efficient, friendly, and incredibly kind. Howie made what can often be a stressful process feel smooth and even enjoyable. He was always punctual, clearly communicated every step, and made sure I felt comfortable and informed throughout the remodel. His professionalism and attention to detail really stood out. If you're considering a remodel, do yourself a favor and ask for Howie—you won’t be disappointed!

Rebath has a very charming sales pitch that helps you get past how expensive they are. Their contractors are very clean and polite. Unfortunately when they delivered and installed the wrong color counter top they wouldn't make it right without more money and a 10 week delay. We stopped their services at this time. We cancelled and asked for a refund on part of the job. They gave the refund. They didnt use paintable caulking around their shower install causing more problems. They mentioned but never provided warranty information. They refused to itemize charges.