Good Greek Moving & Storage Arvostelua 

We used their relocating services from FL to NY. Our saleman Billy, was great. He explained everything that would happen and was completely upfront and clear. Everything was coordinated through our buildings on both ends with regard to COI's. The actual movers on both ends (FL and NY) were excellent. They worked hard and diligently. We were so happy with everything . However, because of a misunderstanding of one of the services that were explained to us that would take place and didn't they agreed to refund some of the cost associated. We have experience with other companies and they were a total disaster by comparison. I would highly recommend Good Greek to anyone moving short or long distances.

My experience with Good Greek was extremely disappointing, and I would not recommend them based on how this move was handled.

Before booking, I provided a detailed description of everything that needed to be moved from my one-bedroom apartment. I made it clear that I would personally pack all of my belongings before moving day, and I did exactly that — every box was packed, labeled, and ready to go by the time the movers arrived.

Based on the information I gave them, I was quoted approximately $600 and told the move would be straightforward, taking around three hours. I specifically raised concerns about unexpected charges beforehand and was assured that as long as everything was packed and ready, there wouldn’t be any surprises on the final bill.

That’s not what happened. Instead, the crew spent hours opening and repacking boxes that were already packed and ready to move. This was never requested or authorized by me, and it was completely unnecessary work given how much preparation I’d already done.

My final bill came to $1,455.84 — nearly three times the original quote. I understand estimates can shift a little, but an increase of more than $850 goes well beyond what any reasonable customer would expect, especially after being told there was little risk of extra charges. Had I been told upfront that the cost could approach $1,500, I would never have booked with this company.

What made the experience worse was what happened afterward. I sent multiple emails trying to get an explanation and a fair resolution, and made several attempts to reach someone by phone. After a lot of back and forth, I was eventually offered a refund — but the amount was insignificant relative to the overcharge and didn’t come close to addressing the issue.

In the end, this wasn’t just about the final bill. It was the combination of poor communication, lack of transparency, failure to honor what I was told upfront, and a clear lack of urgency once payment had already been collected. I would not recommend Good Greek to anyone considering a move.

I scheduled my move with Good Greek Moving & Storage in May 2026 and paid the required deposit. My move took place on July 31, 2026. Unfortunately, after reviewing my final invoice carefully, I discovered that I had been overcharged, which significantly affected my overall experience with the company.

The movers arrived around 9:00 a.m. I had approximately 20+ boxes along with normal household furniture, including three wall units, three recliners, a dining room china/glass cabinet, a king-size bedroom set, dressers, nightstands, a headboard, an armoire, a small dresser and office desk, and two televisions. The furniture was wrapped and padded for transportation.

It took approximately 3½ hours to load the truck. The drive to my new location was approximately 1½ hours, and the movers informed me that they would also be stopping to get something to eat.

When they arrived at the new location, I was presented with an invoice totaling more than $2,800. The movers contacted their boss because they apparently thought I was upset about the amount. During that conversation, I was told that I had to pay the bill before my belongings would be unloaded from the truck. At that point, I felt I had little choice but to make the payment because my belongings were on their truck and I needed them unloaded. I paid the amount requested, and the unloading itself took approximately another 2½ hours.

On August 14, when I finally reviewed the invoice closely, I discovered that I had been charged two hours of overtime at $253.50 per hour, along with an $83.61 credit-card fee, bringing the subtotal to over $2,970.49.

What concerned me most was the overtime charge. I had been required to pay the invoice before the truck was even unloaded, yet the invoice already included two hours of overtime. I contacted Good Greek and questioned how overtime could have been charged in advance when the unloading had not yet taken place.

After I raised the issue, it was determined that I had in fact been overcharged. My biggest disappointment is that no one from the company contacted me proactively to explain that an overcharge had occurred. I only learned about the billing error because I reviewed the invoice myself, questioned the charges, and demanded that the matter be investigated.

Customers should be able to trust that the final amount they are required to pay is accurate, especially when payment is demanded before their belongings will be unloaded. I strongly recommend that anyone using this company carefully review every line of the invoice, including labor hours, overtime charges, and credit-card fees, before making the final payment.

While I appreciate the physical work performed by the moving crew and the care taken to wrap my furniture, the billing experience and lack of proactive communication regarding the overcharge left me very dissatisfied. I expect the money I was overcharged to be refunded promptly and believe the company should provide a clear explanation of how the overtime charge was calculated in the first place. I would not recommend Good Greek to anyone, the only good thing about this company is the trucks are very clean and attractable.

They were great when they picked our furniture up in Florida. Unfortunately, the unloading was a different story. Only 2 employees showed up and our furniture was handled roughly. Even a plastic tray wrapped in a box was broken. Broken wine glasses that were wrapped in packaging in a foam padded box were broken. The worst was my Grandmother's solid wood table had two legs broken off. Worst experience we have had in 12 moves.

Again, Good Greek planned a 3 hour short term move which stretched into 7 hours and many more charges.
The move was poorly planned and the crew tried their best but were not able to move the furniture timely. The cost went from estimated $800 to $2,400. It was not only expensive, but extremely upsetting as I am on a fixed income.

I would strongly advise anyone considering Good Greek Moving to look elsewhere.

I paid over $6,000 expecting a professional, stress-free move. Instead, I got one of the worst customer service experiences I've ever had.

Before moving day, I provided detailed information about the size of my move so the company could send an appropriately staffed crew. They didn't. Three movers arrived, and by late morning it was obvious they were moving far too slowly to finish in one day. I called Good Greek multiple times throughout the day to express my concerns, and every single time I was told, "They'll be done in another two hours."

That never happened.

Instead of acknowledging they were understaffed or sending additional help, they kept the crew working into expensive overtime while assuring me they were almost finished. By midnight, I finally told them to stop and go home because it was clear they weren't going to finish.

The result? Large pieces of my furniture were left blocking my condominium's common area overnight, and I was fined $500 by my condo association because of it.

The next day, rather than sending additional help, Good Greek actually sent fewer movers than the day before. To make matters worse, the strap securing my televisions and mirrors inside the truck failed during transport, damaging both of my televisions.

The entire move was poorly planned from the beginning. I wasn't charged more because I had more belongings than expected—I was charged more because Good Greek failed to properly staff and manage the move. I repeatedly warned them throughout the day that things were falling behind, and they ignored every opportunity to fix the problem.

What made the experience even worse was what happened afterward. I called several times to discuss the damage, the unnecessary overtime, and the condo fine. Every call went to voicemail, and I never received meaningful follow-up. Once they had my payment, customer service essentially disappeared.

Good Greek markets itself as a premium moving company, but my experience was anything but premium. I ended up with damaged property, a $500 fine, thousands of dollars in moving charges, and a move that should have taken one day but dragged into two because of poor planning.

I rarely leave negative reviews, but this experience deserves one. If you're trusting a moving company with your home and belongings, I'd recommend choosing one that values planning, communication, and accountability—because that was not my experience with Good Greek.

DO NOT SHIP VALUABLES WITH THIS COMPANY. I inherited my great grandmother's piano after my grandmother passed. I had it shipped from Florida to North Carolina. They took the legs off the piano when wrapping it for shipment, and placed them with the piano bench. Prior to delivery, they placed it in their "facility" for storage for a few days. When the piano arrived, it was missing the legs and the bench. I have called a few times and have only been told "they're looking for them." Its been nearly a week now. Its just absurd that I only shipped one item, a piano. The bench and legs are part of that piano...my great grandmother's piano. Its heartbreaking. This sort of mistake is a level of incompetence and negligence that is absurd when your paying $3k to have one item moved. I can not fathom how or why they did not store the legs/bench with the piano or pick up the legs/bench with the piano when picked up for delivery. I attached the picture after they removed the legs and placed them with the bench before wrapping and loading.
If you want to ensure that your items arrive safe, in tact, and together, do not use this company.

This experience was unacceptable from start to finish. I moved approximately 0.3 miles and was charged over $1,100, which felt completely unreasonable for the level of service provided.

Before leaving my new home, the movers asked me to leave a review on the spot, despite unresolved issues. They also refused to unload my belongings until payment was made in full, placing me in a pressured and uncomfortable position.

To make matters worse, items were left behind at the pickup location. I was moving by myself and was unable to complete a walkthrough at the original location, so this lack of follow-through caused additional stress and inconvenience.

I did not answer the follow-up call because I was upset about how the situation had been handled. When I later raised my concerns, the general manager repeatedly questioned how I did not notice that items were not unloaded, instead of taking accountability for the mistake. This response was dismissive and made it clear there was no genuine effort to resolve the issue.

I had a terrible experience with Good Greek Moving & Storage.
I was verbally quoted $169/hour and told the total cost would be around $2,000. Once my belongings were loaded into their truck, the company demanded $4,106.97 and threatened to take my belongings to storage for $500 per night if I refused to pay.

I was with my 7-month-old baby, under stress and pressure, and had no choice but to pay under duress.

After delivery, I discovered property damage: chipped walls, a broken dresser, and two damaged beds — one with a broken electric base no longer working.

I have already filed official complaints with:
• FDACS (Case # 2510-05119)
• FMCSA (Case # 00251274)
• BBB (pending case number)

This experience was emotionally exhausting and financially unfair. I do not recommend this company.

DO NOT USE THIS COMPANY - They Destroyed $5,700 Worth of Our TVs
We were repeat customers—our first move with Good Greek went fine, which is why we trusted them again. HUGE MISTAKE.

For our second move (short 30-minute drive within Miami), agent Robert Lopez sold us on "VIP service" and assured us they were the ONLY 100% fully insured moving company. We chose them over Piece of Cake based on this promise.

THE DISASTER:

3 out of 4 TVs DESTROYED - $5,700 worth of OLED TVs completely ruined
TVs wrapped ONLY in blankets—NOT properly boxed as our contract stated
ZERO communication from the company for MONTHS after we filed our claim
Insulting settlement offer of $450 (that's only 8% of actual damages!)
They claim "$0.60 per pound" liability despite Robert assuring us everything was "fully insured"
We were NEVER asked to declare the value of our furniture or offered additional insurance coverage
The company REFUSES to provide their insurance information even when requested by our attorney
They went from carefully boxing our TVs the first time to just throwing blankets on them. Now they're ghosting us and hiding behind fine print we were never properly informed about.

DO NOT trust this company with your valuables. We lost nearly $6,000 and countless hours fighting for what they owe us.