Radisson Arvostelua 

We have booked the 2 rooms in the Radisson Resort Baga in Goa for a night stay on 13th Jan 2024. It is a Terrible experience and need to know by the people.
1. Our check in time for the rooms is 3pm, but cou;ld not able to provide the rooms in time. After a long waiting only one room was allotted and surprisingly no information about the 2nd room. Refused to share the Manager's contact details and held up in troublesome situation. However, after a long discussion the rooms have been allotted
2. No curtesy extended by the staff in carrying the luggage to and from the room
3. Not taken any care in arranging the bath requirements and even not responded after complaining to the Reception.

I arrived at the hotel on 9th January, at 20h30. I had stayed at the hotel previously during the same week for two days, and my reaervation was for a party of three adults sharing a room with two king beds, with a view.
On my arrival on 9th January, I was surprised to see that the room we would be staying only had one king bed. An extra bed had been placed, but it was only big enough for a child.
After approximately two hours, after having complained fiercely ( the receptionist lied saying there were no rooms available to place us) we finally setteledn in in two separate rooms- my suggestion to minimize the problem, actually. The rooms had no view, although that was requested in the reservation previously made.
I am deeply disappointed with the hotel and demand compensation for the inconvenience.
I look forward to hearing from you,
Regards, Mabel Castro.

What is going on Radisson - letting these 3rd party hotels use your branding is killing you.

I am reaching out to express my dissatisfaction with our recent stay at the Radisson Hotel in Miami Beach, which fell short of the high standards associated with your brand and the 100% guest satisfaction guarantee proclaimed across various media platforms.

Upon entering our room, we were disappointed to find it in an unclean state, with hairs in the bathroom. Furthermore, the shower provided only a weak trickle of water. Despite promptly reporting these issues, the subsequent maintenance attempt was ineffective, leaving the shower in the same unsatisfactory condition.

Our room, intended for four family members, did not deliver the enjoyable experience we expect from Radisson. The compromised cleanliness and malfunctioning amenities significantly diminished our overall satisfaction.

To our dismay, our room overlooked an undisclosed construction site, contradicting our expectations based on Radisson's commitment to quality and comfort. Immediate action is necessary to address these concerns.

Zero support from Radisson "customer service" after an awful experience at Radisson River Ness Hotel, Inverness. Other reviews on Trustpilot prove their lack of care or empathy. My advice - look elsewhere for hotels, other groups offer much better customer experiences.

Radisson Hotel Montrose, OH. Water gushed out of the top of the faucet all over the sink every time it was turned on. The bathtub had a very hard time draining. My friend said the room smelled of urine so I lifted the sheets, and there were huge pee stains in different areas of the ancient mattress. I was told there was a microwave in the room but there was not. Had to pay a $150 deposit on top of the room charge only to be completely traumatized by this ordeal. I took pictures and video of everything.

We had booked a large family suite for a special weekend getaway, paying approximately 500 euros for one night. However, upon arrival, we encountered a series of distressing incidents that marred our entire stay.

Initially, we were informed of an unforeseen incident that rendered the suite unavailable, without any explanation or prior notice. Subsequently, we were offered smaller, interconnected rooms that were far from the standard we had anticipated. The rooms lacked the promised amenities, and the staff's handling of the situation was less than accommodating.

Moreover, our disappointment continued as we discovered additional unexpected charges for the use of the swimming pool, which was not included in the initial booking fee. Furthermore, the downgrade in our room caused confusion in the system, requiring us to retrieve additional funds from our rooms due to credit discrepancies.

Additionally, the breakfast arrangements were not as promised. We had prepaid for an experience at the rooftop restaurant, expecting a beautiful view. However, we were directed to a different, less desirable location within the hotel. The staff's dismissive and uncooperative attitude compounded our frustration.

The culmination of these issues led to an extremely unpleasant and distressing experience. It's important to note that due to the unsatisfactory conditions and treatment, we made the difficult decision to leave the premises without spending the night. The disappointment was palpable, and it deeply affected my wife, who was in tears due to the situation.

radisson hotels is a terrible website. Difficult to navigate and does not offer all available brands when selecting dates for a location. Not a user-friendly website. I am a Radisson Rewards member but find the website that is too cluttered and limited hotel selection. Small feint fonts are difficult to read. When searching for a hotel near Florida, U.S., it returns 5 hotels situated 3,500 miles away. I am sure there are Radisson Group hotels in Florida, U.S.

Radisson Collection in Copenhagen is the best hotel. The staff are amazing all around and the restaurant had the best food! Many compliments to the chef! It Will not be the last time I visit! Such recommendations!

This hotel was booked as a sleep over was to take away the rush and hassle of getting to the airport to catch a morning flight. Location was easy to navigate, with parking on site, there may be a charge to do this. Reception is very inviting and welcoming...
it looked very impressive a brightly light and clean.
There is a Heathrow bus that you can take to the airport, that goes to all Terminals, however this bus runs every 15 minutes depending, information of times can be obtain from Hotel. Otherwise, you can just request a cab, waiting time solved.
Rooms - the room was nice, had all that you needed to be comfortable, good tea tray complete with tea and coffee. You can also control room temp, I was very comfortable during my stay, bed was very comfortable.
it did have flat screen TV with good selection of station, remote was easy to work.

Food & drinks - the food menu was impressive, I chose to have fish and chip, my God daughter chose a starter of prawns, followed by sea bass. The portion sizes were bigger than what they looked. Our service waitress was Pamala, from start to finish she was friendly, fast and efficient and most helpful. She made the wonderful dining experience fun
Noteworthy details - when in the shower one thing that was impressive, when the mirror steamed up, there was a section that did not allowing you to still be able to use it after getting out the shower.
I would highly recommend this hotel

Oplevelse fra Radisson Collection, Royal Copenhagen.

Generelt god beliggenhed, dog noget støjende - sansynligvis pga. den aldrende bygning og tynde vinduer og et air-con anlæg der virker som en eftertanke.

Fantastisk udsigt, god morgenmad, og pænt rent værelse, men hvis dansk 70'er design ikke er noget der siger en noget så er værelset ikke noget specielt.

Mit største issue var nok, at "Do-Not-Distirb" ikke blev respekteret og vi fik låst begge vores nøglekort FØR Check-Ud da vi kom tilbage fra morgenmaden. Dét har jeg godt nok ikke oplevet før på andre hoteller og jeg køber ikke helt personalets forklaring om, at der nok var fejl på kortene.

They can only be classified as THIEVES and that is why my lawyers will file a complaint. I make a reservation and without warning they decide to charge me immediately. When I ask for explanations they tell me that the reason is that they have applied discounts to me. Discounts that I have not requested or selected and that, therefore, must be collected immediately. They do not warn about this on the page.

Review is about 2x experiences booking with points.
1. Did not have details when I checked in despite my filling out a couple of forms they sent through to ‘speed up check in’. Took ages.
2. Booked a room via app on my points for £0… as all on points, then got the booking ref on app… with a message your reservation is not guaranteed add your credit card to guarantee. So I did… only to find they booked then on my card not on my points. And despite calling hotel and 3 other customer service numbers no customer service to help - surprise surprise scam

Radisson di Casa Grande -Arizona. Veramente deludente, la pulizia della camera non viene eseguita tutti i giorni ma solo su richiesta. Inoltre non vi è nessuna cassettiera o mobile dove sistemare la roba che ho dovuto lasciare in valigia. Alla prima tempesta entrava acqua dal soffitto pur essendo al primo piano e sopra vi erano altri 3 piani. La colazione pessima e deludente e come se non bastasse con aria condizionata guasta e un caldo da morire nel ristorante considerando gli oltre 43 gradi esterni. Delusione totale nonostante il nome blasonato

Hotellet ligger dejligt i hjertet af Kbh.

Because of the fires in Kelowna our flight was cancelled. We needed to book a room. We showed up at hotel at 1p m. We were informed if we wanted to check in early we would have to pay extra 25$. We told them our story, (to bad so sad but it’s our policy) the room was ready. The next morning we were notified our flight was delayed to 9.30 pm. Once again l asked if we could check out latter, informed them about the fires. (Too bad so sad it’s our policy 25$) This time we refused. We sat at airport. Policy is great but sometimes compassion is much greater. Radisson Airport Edmonton

På Radisson Blue Alna i Oslo, fik vi en ubehagelig overraskelse af en parkeringsbøde på 660,- kr fordi vi parkerede foran hotellet i mere end 10 min grundet kø i receptionen ved indtjekning. Parkeringspladsen foran indgangen tilhørte ikke hotellet og det var bare ærgerligt for os, fik vi at vide. Service langt under standard i forhold til prisen.

Radisson Kristiansand kan jeg absolut ikke anbefale.
Vi annullerede vores booking 2 dage for sent fordi vi var låst fast på et fjeld, på grund af uvejret “Hans”
Der var ingen konduite fra hotellets side, selv om de havde 4 dage til at udleje til nogle andre.
Vi måtte betale 2.500kr for ingen ting, uagtet at vi ingen skyld havde i annuleringen.:(

We reserved two queen rooms, one as a suite, for our family of five. On arrival found we were on different floors, told hotel was full, nothing could be done. The suite (which cost more) was identical to ordinary bedroom except for a sofa by the window. The bedlinen on the beds in one room had not been changed - looked dirty and wrinkled and smelt of urine! Called reception, told too late to change linen and that it was clean! No vacant room to move to instead. Used the pool - that left a lot to be desired. This stay does not rate the one star I had to give and I will NOT be using Radisson again.

Great experience at Radisson peterborough Hotel
Clean , lovely customer service. Was a great service

Husband and I checked into Radisson Hotel Inverness for 2 nights. En route we were involved in a car accident, we weren't hurt but the car was damaged Ana was being repaired in Aberdeen 2 hours away the following day. We informed the hotel of this and that we were unable to stay for our second night due to the accident, they said there was nothing they could do and gave us a number to call, which they said was in the UK, for the next 90 minutes we tried this number a dozen times only to be repeatedly disconnected! Turned out we had been calling the Philippines. On returning home had made multiple attempts to get a refund or another nights stay but am now receiving very curt emails back telling me, "we've told you already, your not getting your £165.00 back. P.S.Being a Radisson Premium Elite member means nothing have never experienced such heartless disgusting customer service.