Radisson Arvostelua 

Stayed at The park inn palace south end on Sea, never been to a hotel like it, security guards on doors through out the hotel more like a prison than a hotel! Then at breakfast it got even worse the hotel had a massive proportion of migrants living in, and to say breakfast was a bum fight would be a understatement they came one after each other with bags (provided by hotel) taking 10/15 pastries, all the bread, yoghurts and anything else they could, so unacceptable for paying guests, Radisdon need to decide if they are opening to paying customers or keeping for migrants unfair not what is expected for £165 nights stay !
The hotel was also dirty in communal areas carpets stained and lifted, after I have written complaining I was offered a breakfast refund I found this a total insult , don’t sell a hotel that is more like a hostel to customers and the make out you will try and put things right, I read reviews too late I now see this has been going on for months so clearly nothing is being done about it, please anyone avoid this hotel at any cost.

The room was not made up. We understand a room could be overlooked. Fresh towels requested. Delivered. We asked the soiled ones be removed. The answer, “No”.

Well traveled, we questioned the surly attitude, even in a second class accommodation. Common courtesy would have delivered, placed linens. Made up the bed, even though we forgave the oversight.

To the hotel’s credit, the stopped up lavatory was cleared.

The bed sagged in the middle; feather quills were sticking out of the duvet.

Other housekeeping flaws (mold in bath).

Having just read other reviews, the problem is likely from the top. To quote Ann Richards, the former Governor of Texas: (The management) “is all hat and no cattle”. Advice: sell or close the hotel. It will save a lot of pain experienced by unsuspecting “guests”.

Walnut Creek, California

I arrived at noon for check in and no room was available for check in. I left my bags with the hotel to go out. After I came back to the hotel and finally got checked in. I was returned with my bags without the new bottle of conditioner I just brought that morning on the side pocket of that bag. Service at front desk is rude and arrogant. First thing they assures me is no one will steal it and that he does not want to deal with it right now. I was out of a $20 conditioner that I had just brought and till this day no where to be found. No apologies from the hotel except "For Sure they didn't seal it" - said front desk

Anyone looking for a good hotel in York you can’t do any better than the RADISSON just spent 3 lovely days there
Spotless clean staff can’t do enough to make sure your stay comfortable over looking the river just 10 minutes away from train station
Can highly recommend this Hotel

jeg var enomormt skufftet over personalet, jeg havde bestilt en børne seng samt intjekket 3 personer, der var børneseng, samt ingen ekstra håndklæder, der blev ikke oplyst ved indtjekket om hvilken etage vores værelse var på, ej heller hvordan vi kom op til vores værelse, der blev desuden ikke fortalt om hvor og hvornår morgenmaden fandt sted, det er en enorm skuffelse når man betaler så meget for et 5 stjernet, så er forventningen også at alt bare skal stå snorlige, jeg har boet på 3 og 4 stjernet hoteller hvor at servicen var meget bedre end denne!

Megan is amazing!
Beautiful hotel. Great room!

June 12th - A recent vacation at Radisson Blu was largely good, apart from a few things which should’ve been resolved had their governance been better, ie wrong beds, broken light fitting, inaccessible room safe. But a bigger problem occurred when registering with their rewards programme and I subsequently discovered an immensely frustrating process with their Customer support team. Once again poor governance.
I had booked due to their rewards deal but their system anomaly on my computer resulted in Customer services repeatedly telling me to do the same thing over and over and over whilst they expected a different result - madness…The debacle turned me against the Radisson brand unfortunately.
Update June 23rd. A final telephone call with their Membership rewards team and I got a very competent representative called Gian. He approached the problem in a very intelligent and methodical way and eventually after 48 minutes on the phone resolved the problem. He then went through a series of steps to prove all was working before he hung up - good governance! Also an email to & from Ms Bekking from Guest relations at the Radisson Blu was also very helpful indeed (thank you). But for the diligence of both these people I would’ve abandoned all future stays at Radisson. Together they turned my opinions to one of positivity for the Radisson brand.

My bad review is about the customer service I had two-day reservation for North Carolina I was coming into town earlier than expected I needed one night added to my reservation the customer service agent on the phone probably from another country told me the night would be $50 more than I paid previously per night I said so that's just for the one night he said no I need to redo the whole reservation it's for all three nights $50 more per night I tried to ask him if he didn't find something very funny with that or something wrong with that he didn't understand what I was trying to say he actually didn't understand much of what I was trying to say I guess I'm just trying to say Radisson I know you're saving money by using these non English speaking countries it's not worth it believe me

Please don't book at Radisson at any cost! If you are in the Nordics/Scandinavia please go for Hilton or Mariott.

I booked certain hotel room at extremely high premium compared daily rates. I arrive at the check-in desk and they state they are sorry but due to overcapacity they don't have the room you booked and therefore you get a normal room with single two beds. No compensation in terms of the premium delta between a superior room vs. a normal room.

They offer you a free breakfast as compensation and you don't have to forget that your 3 night stay (2.000 USD) will be added as Radisson points. What a joke.

This is really sad after being using Radisson since 2015 with 100+ stays.

I recently stayed at the Radisson hotel and had a terrible experience. The hotel is in dire need of pest control as I saw a cockroach crawling on the dinner buffet. This is unacceptable and unsanitary. I paid about Rs 15000 for the dinner buffet where I witnessed the cockroach. Mr. Sanjeev, the manager of the restaurant, was present during this scenario.

Additionally, I requested a cot at check-in and called twice to confirm, but it was never provided. As a result, my baby fell from the bed and the only thing the staff did was apologize. We couldn't sleep in the middle of the night as the baby was crying and we were stressed.
This is unacceptable and could have been avoided if they had provided the cot as promised.

Furthermore, I had to call several times for room service, but it was slow and unresponsive. The rooms were not worth the price, even the so-called business class. The bathrooms were stained, and the rooms had a musty smell. The only thing the staff seemed to do was spray air freshener, which only lasted for 30 minutes at most.

Overall, I would strongly advise against staying at this Radisson hotel, paschim vihar. The rooms are old and not maintained properly, needing repair and replacement.

Upon complaint the manager met us on the checkout to say sorry for the bad experience, but for us it wasnt less than a nightmare.

I stayed at Raddison Red Chandigarh with family a week before, there service was excellent. But this stay just made me feel like never again with Radisson.

Radisson Collection Royal Hotels Copenhagen.
Et meget dejligt hotel i hjertet af København. Derfor er nedennævnte oplevelse en stor skuffelse. JEG ADVARER på det kraftigste mod at betale med betalingskort. De trækker ekstra beløb, efterfølgende når man er rejst. Jeg opdagede 2 dage efter opholdet at de havde trukket 560 kr. uden for aftalen, og efter jeg havde betalt alt. Jeg ringede til hotellet, men de sagde blot at de ikke havde gjort noget forkert. Pludselig forstod ingen dansk og kunne kun engelsk. Jeg talte flere gange om dagen med forskellige og skrev adskillige mails. De indrømmede at have lavet en fejl, men kom med mange undskyldninger for ikke at sende pengene til mig. Nu 14 dage efter, må jeg konstatere at de ikke vil give mig de penge, de har trukket ulovligt, efter mit ophold. Så lad være med at betale med betalingskort, de hiver hvad de vil, og du får ikke pengene tilbage.

At man skal give 205 kr for 2 stk franskbrød og et glas juice, giver kun 1 stjerne fra mig (Århus), jeg fik så ingen morgenmad.

Really bad experience just checkin to this hotel with my family. I booked via phone where my card information was taken which was mastercard but not the credit one. They accepted the card while reservation and asked me to bring the same card to hotel. But the guy at the reception refused checkin saying they need credit card. No one told us while booking on phone they only credit card is accepted. I was saved by my friend who was travelling with me who happened to have a credit card.

I am from Scotland where hospitality industry people are quite polite. This was reverse here with the worst kind of rudeness seen as if they are doing me a favor by renting me a room.

Really disappointed.

I will leave my radisson membership and will never recommend this to anyone.

This review is about Page, Arizona Hotel.

Tried to submit request for rate gaurantee and after submitting information the customer service representative requested, more information was requested. I responded to that, and then more information was requested. I was bombarded with requests for more information upon more information until I finally felt to the point of defeat and was then told because I needed to book two nights (which was clearly not true since I would have been able to book one night) and it was showing on the screen as such), they would not honor the rate guarantee. I spent a couple hours obtaining all the information they asked for and then after all that it wasn't honored. The customer service rep was rude and unhelpful, wouldn't provide me contact information to a supervisor and would not phone me. I ended up cancelling my reservation with Radisson and went with another hotel (better accommodations, user friendly website/service and a better price as well). My lesson is Radisson customer service is horrendous and they do not honor their advertisement. BUYER BEWARE.

Terrible ..specially asked what time check in was . It was 3pm still waiting and they say I can check in when the room cleaned but they can’t say when that will be Radisdon little island cork. Ireland ..

Just stayed in the Durham Hotel and had the worst sleep woken at 2am in the morning to water dripping on the carpet, not sure where it was coming from as it was a joining room 2 hours later still dripping. Rang reception to be told they can give me another room at 4am in the morning!!! They knew the fault stright away and turned the water off so not the first time. Went down this morning to make a complaint to be told 'thanks we were made aware when you leave we'll sort' Great! 4 hours sleep and that's the response, how do you think this is acceptable? This must be an on going issue with the room as the carpet new smells of stale water! Tried to locate an email to make a complaint cant find anything I would appreciate someone contacting me!

5 minutes after a reservation made I asked to cancel. Their answer no. Checked with a manager no.
Radisson is a garbage company and i hope they go out of business.

Really rude and aggressive reception staff (Durham UK). Room shoddy, spa has no seating for number of people using it.

Front desk Help was rude. Guy named Brad married to lady at front desk carrying trash bags full of Hotel towels, sheets, supplies out back door. Overheard housekeeper say he sneaks them out at night and sells to other Motels in the area. Wrong. This was Abingdon Virginia.

I dislike the disgruntled young lady behind the front desk who loud talked and screamed at my husband and then me when inquiring about the hotel bill. I asked her to lower her voice but she screamed, “I talk loud.” The woman was unprofessional and unkind. I stayed there one night to board the Joy NCL CRUISELINE on December 3-4, 2022. Please harness this employee with kindness.