Quickline Broadband UK Arvostelua 5 045

After a very dodgy start since the initial installation 8 weeks ago the engineer’s visit today sorted all the connection problems out

Dave was absolutely fantastic today.
Thank you

Zack the engineer who installed everything for us was an absolute star - friendly, efficient and really helpful. He had us up and running in no time and then went the extra mile to help sort out the WiFi issues caused by our thick walls. Absolutely delighted with the service we received.

My engineer Keane was fantastic, very helpful helping me set up all devices. Fantastic lad, highly recommend him and the company.

Nathan M was friendly helpful and very knowledgeable and sorted out all my problems. He is an asset to Quickline and it was great to meet him.

Great Services from Dave b extremely professional

Matt F (QuickLine Engineer) was a fantastic help in getting ‘WiFi everywhere’ set up. Top chap. Great service.

Quickline keep billing me for a service I don't have. I started with Broadband but when I added a phone line it never worked. I cancelled the phone line but every month they debit the £9 for the phone, I complain, they apologise and refund the money. And next month it happens again.

The engineer kegan .E was very polite the insulation was quick no hassle he was very tidy and answered all of my questions

Brilliant installer couldn't be more helpful asked for my preference on every part of the installation I'm very impressed 👏 Louise b .must stand brilliant 👏

Harrison S arrived on time and connected our broadband service quickly and neatly. The previous work to install the cable was also carried out efficiently. Very happy with the installation and service.

Dan who installed my broadband could not have been more helpful, friendly, knowledgeable and informative. A+ service.

I cannot fault the service received today from Mark Wood, he called when he was an hour away, he was very professional throughout and could not have done more to ensure our WiFi was up and running to save me having to have a follow up visit, with not living at the property it was a godsend 😀

Carl, Leon and Aidan got on with job without any issues after several other teams had failed. Pleasant polite hard workers. Completed the dig back filled tidied up. Couldn’t tell they had been. Great Job

Louise made my installation very efficiently.
Thank you.
I am disappointed with the speed in my bedroom.
I was led to understand that there would be high speed everywhere.
200 is not reached anywhere and only around 40 in my bedroom.
I hope speeds can be tweaked to give me what was promised.

Had a phone line added to our already installed broadband, which took weeks to be connected. This was due to poor Customer Service and Technical Support.

Thank you for your response, but we would rather not speak to Customer Service again, particularly as we feel that we have already spent enough time talking to them trying to get the phone switched on and it has now eventually been switched on.

Well after a couple of calls to get fibre installed all in and so far getting the 200 mbs as advertised. Had a msg this morning giving me a time slot and a young lady called Katrina arrived on time and got straight on with install gave me all the information I needed no mess and even changed the password on new router to my old password so I didn't have to mess changing all my devices over will definitely recommend quick line

Perfect installation. James Boulton was friendly and very professional. Would defo recommend him for an installation

Lewis H attended today to install the broadband and was excellent. Couldn't have asked for better.