visunext Arvostelua 

352
TrustScore 5/5 tähteä

4,8

Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää

Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää

Katso, mitä arvostelun kirjoittajat sanovat

Saanut 5/5 tähteä

Purchased a projector and screen from this company. Everything couldn't be better, emails confirming tracking info, items arrived in a few days and at a great price. Screen had been damaged in tra... Näytä lisää

Saanut 5/5 tähteä

Wow....what a great experience of buying a projector and projector bag. Website great, delivery excellent, and staff very helpful. "I think a lot of companies could take a leaf out of your book".... Näytä lisää

Saanut 5/5 tähteä

Great service - phone answered promptly, spoke to a friendly, intelligent guy who advised me against what I was looking at in favour of something more suiting my needs. Gave me a good price. Product a... Näytä lisää

Saanut 5/5 tähteä

I work abroad and had been searching for advice on 3D projectors for a while and struggling when it suddenly occurred to me to google suppliers in the UK. I got in touch with Ed and Shane from Proj... Näytä lisää

Yrityksen tiedot

  1. Elektroniikkaliike

Yrityksen kirjoittama

visunext is one of the key suppliers for home cinema and AV products.


Yhteystiedot

4,8

Erinomainen

TrustScore 5/5 tähteä

352 arvostelua

5 tähteä
4 tähteä
3 tähteä
2 tähteä
1 tähti

Ei viimeaikaisia arvostelupyyntöjä

Tämä yritys ei ole pyytänyt asiakkailtaan arvosteluja viime aikoina, joten arvostelut eivät välttämättä anna kattavaa kokonaiskuvaa

Kuinka tämä yritys käyttää Trustpilotia

Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.

4,8

Kaikki arvostelut

(352)

3 arvostelua kuluneen 12 kuukauden aikana

Kirjoita arvostelu
Yritykset eivät saa tarjota kannustimia tai maksaa arvostelujen piilottamisesta Trustpilotissa. Arvostelut ovat yksittäisten käyttäjien mielipiteitä, eivät Trustpilotin. Lue lisää

Saanut 5/5 tähteä

Fantastic company

Fantastic company. They are always willing to talk and advise on a product which is very rare to find nowadays. Thanks.

24. maaliskuuta 2020
Oma-aloitteinen arvostelu
Saanut 1/5 tähteä

Nie wieder beamershop24!

Mir wurde das Geld für eine Beamerbestellung nicht vollständig zurückerstattet. Visunext behält eigenmächtig 41 Euro ein. Ein Acer V6520 wurde in einwandfreiem Zustand entsprechend Fernabsatzgesetz innerhalb von 14 Tagen per DHL zurückgeschickt. Visunext verspricht zwar ein Retourenlabel, hält sich aber nicht daran. Rücksendung auf eigene Kosten. Der Acer war einfach nicht gut. Ich behalte das Ding doch nicht und bin unzufrieden damit, weil Visunext nicht gern Geräte zurücknimmt. Begründung war, der Beamer habe 5h Laufzeit. Er wurde nur getestet, aber selbst wenn das stimmen würde, hat der Händler kein Recht dazu. Eine neue Lampe kostet 130 Euro und das macht bei 3500h Laufzeit 0,19 Euro. Visunext möchte gern den Händler-Lieblingskunden, der bestellt, zahlt und anschließend eine Lobrezension veröffentlicht. Kann man im Netz nachprüfen. Ich bin ein fairer Kunde, aber das geht mir zu weit!

26. tammikuuta 2020
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

I bought a Sony projector from Visunext…

I bought a Sony projector from Visunext because the price was very competitive - the best I could find. I'm cautious about on-line purchases, especially when the price is low, but I need not have worried when dealing with Visunext. Communication and payment was easy and delivery was very fast. When I had a self-induced problem with the equipment I contacted them: the service I got was prompt and completely satisfactory. My whole experience of dealing with Visunext has been without fault. I have no hesitation in highly recommending them.

7. marraskuuta 2019
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

Excellent service

Excellent service. I made contact with Adrian Stober asking for advice on getting a new projector, as my old one has stopped working and i have no idea how this all works. Adrian walked me through how to measure distances, screen size the lot. He suggested what projector would fit, with best quality picture etc. Fantastic service. Would highly recommend.

19. syyskuuta 2018
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

Contacted the projector shop halfway…

Contacted the projector shop halfway through a project of installation on brand new projector system, with all hard points in place speaker in ceiling (wrong) projector procured and installed, projector screen in place, and also motorised projector lift in place with limitations on size of projector and weight. Shane Richie advice and help in procuring the correct replacement projector to use due to the hard point constraints that we had created (projector lift 6.5 meters away from the screen)
We have never come across any shop or expert advice that has been so helpful and for that matter cost effective
wish you could see end results, what a TOP man, top shop, fantastic doing business with them, thank you very very much

Very happy customers

KJ

3. elokuuta 2018
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

I purchased an Optoma UHD51 from…

I purchased an Optoma UHD51 from Projector24 and it arrived DOA. This was a major problem as I had a large family gathering coming to my home to watch both my Daughters Wedding videos some 48 hours later.
I called Shaun Wilkinson and explained my situation and he ordered a replacement unit to be shipped priority and as good as his promise, it arrived 3 hours before my guests arrived.
I had found it difficult to choose which seller to make my purchase with as the prices were all within a few pounds of each other and I strongly recommend that everyone consider their great technical advice on offer to help you choose the best PJ to suit your environment. The after sales service and returns policy provided by PJ24 should also be a major factor in your final choice.
Thanks Shaun, glad I made the right choice!

23. heinäkuuta 2018
Oma-aloitteinen arvostelu
Saanut 1/5 tähteä

Unethical behaviour

Projectorshop24 just contacted me about review I have made but they have used my telephone number from their records I believe that is unprofessional and unethical
I will repeat they failed to behave as a retailer they wanted me to contact the manufacturer to deal with a fault in the projector I purchased through them my contract is with them because I paid them my money that's the law.

17. heinäkuuta 2018
Oma-aloitteinen arvostelu
Saanut 1/5 tähteä

Awful customer service!!

I purchased a projector screen paid £23 postage and didn't receive it for 3 weeks despite the website saying it would be delivered in a few days!
No one from the company had the decency to inform me of the delay I tried on numerous occasions to get hold of someone on the phone.... no answer so left messages and still no one called back! I eventually got through and the guy that answered the phone couldn't of cared less about my issue! He said it was due to delays in Germany and that was it! I asked why I had not been informed of the delays to which he said he had been calling some customers so obviously there are probably many more disgruntled ex customers about. I am still waiting on a manager to call me he was out of the country at the time I was told as I would of thought I was due at least a refund on the expensive first class postage that took 3 weeks!! Stay clear folks this lot can't be trusted to deliver when they say they will go else where like I do for my equipment.

12. toukokuuta 2018
Oma-aloitteinen arvostelu
Saanut 3/5 tähteä

Bought a Benq W1070+ from this company. …

Bought a Benq W1070+ from this company. Good price but would warn of the following:
1. This was a present for a friend's 50th birthday. It arrived unpackaged, with the address label stuck across the top and the only way to remove it was to pull away some of the original box itself, which left it looking terrible. I managed to make it look moreorless acceptable but it wasn't a great start.
2. Unfortunately, and I accept this was an unusual circumstance, the intended recipient decided that this present wasn't for them. I bought it in October 2016 and discovered this in January 2017. This was outside the normal returns period but I asked if they could make an acceptation. I was told that they couldn't since they no longer sell this product and it would involve too much 'work' to resist it. Sure, they are completely within their rights to do this but, for all that they emphasise friendly customer service, don't expect them to go out of their way to help you if your needs fall even slightly outside what suits them!

25. tammikuuta 2017
Oma-aloitteinen arvostelu
Saanut 4/5 tähteä

Customer service is good

I have edited this review, as i feel the situation didn't deserve the review i gave it previously, the company are sorting the refund and that is great. Just a small mistake on there part but the customer service has been very good and prompt.

11. tammikuuta 2017
Oma-aloitteinen arvostelu
Saanut 1/5 tähteä

Defective product, arrogant sales person

Bought a Philips Screeneo 2 from this e-shop, only to receive a defective piece. I first tried contacting the customer services via phone and email and got a response via email that I'll need to ship it to Germany from UK. After telling them that i dont want to take the cost of shipping, they agreed to provide a prepaid return slip for UPS. Had a super bad experience then with UPS to finally have it picked up from home after a week's delay.
The request was for a refund, and not for repair and I got 2 emails from the customer services - one stating it is awaiting repair, and the other stating refund has been made. On asking if I should ignore the awaiting repair email, this is the response I get:
---------------------------------------
Hi,

You can ignore it, or have it printed, frame and hung above the fireplace if you so desire!
----------------------------------------

I instead decided to hang it here.

30. marraskuuta 2016
Oma-aloitteinen arvostelu
visunext-logo

Vastaus yritykseltä visunext

Dear Mr Jacob
We are very sorry that you received a faulty product - unfortunately that is out of our control as we do not test the products at our facility but entirely rely on the Quality Control of the manufacturers.
As soon as we were informed that the product was faulty, we emailed a free of charge return label so that the product could be returned to our central warehouse in Germany for inspection by our RMA team. Unfortunately you did have some issues arranging a collection with UPS which caused some delays. If a fault is confirmed, normally products are sent for repair to the respective manufacturer - hence you received a system automated email informing you of that status. However, as you had requested a refund, this was issued within an hour of the product arriving in our warehouse.

Saanut 5/5 tähteä

Excellent small company

Great service - phone answered promptly, spoke to a friendly, intelligent guy who advised me against what I was looking at in favour of something more suiting my needs. Gave me a good price. Product arrived on the day it was meant to. Incredibly easy to set up (I got the Celexon screen Mobile Professional Plus). Presentation day is tomorrow, happy customer!

11. tammikuuta 2016
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

Excellent advice and service

I received excellent advice on which projector to buy, based on my budget and requirements. The projector arrived two days later, and is first class. I will definitely make this supplier my first port of call in future.

21. elokuuta 2015
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

Excellent service

packaging excellent and prompt delivery of a Celexon Projector Table.
Thank you, will will use this company again if we have a need.

2. huhtikuuta 2015
Oma-aloitteinen arvostelu

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