The soft and firm pillows have proved themselves . Supplied with the quilted pillow sips/ protectors we have found they , like staying in a Premier In. Enhance our sleep both quality and length. Great... Näytä lisää
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Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
Having ordered numerous items at different stages over the past few months. Everything was perfect for quality,price,and the delivery service through DHL. however the delivery by EVRI was something t... Näytä lisää
Yritys on vastannut
Excellent delivery. We were kept up to date about when the mattress would arrive and the guys who brought it in were really polite and helpful. Even negotiated our very steep stairs and tight corners... Näytä lisää
Yritys on vastannut
We bought the mattress based on our experience of sleeping on premier inn mattresses. However it has been just over a month now and the mattress has already become sunken where we both sleep, there is... Näytä lisää
Yritys on vastannut
Yrityksen tiedot
Yrityksen kirjoittama
Our exclusive bed and mattress, made by Silentnight – the UK’s most trusted sleep brand – offer lasting comfort and support. Complete your setup with our cosy duvets and pillows from Sartex Quilts for the hotel-quality sleep you love.
Yrityksen kirjoittama
- Our Promise
- As the UK’s largest hotel chain, we’re all about helping our guests rest easy, which is why we want to offer the same peace of mind for our Premier Inn bed customers. Choosing Silentnight as our bed partner to design, test, and create our new beds means that over 75 years’ worth of bed making experience and SATRA approved testing has gone into every mattress. Together, we’ve worked hard to create a hotel quality bed that customers will love.
Our Customer Guarantee
5 Year Guarantee
When you buy our Premier Inn bed, you can look forward to the same friendly, reliable service that we provide for our guests. From super-comfy beds made to the highest standard to our handy customer service team and five-year guarantee, our customers can always rest easy with us.
Yhteystiedot
Yhdistynyt kuningaskunta
- 0333 010 3103
- premierinn@silentnight.com
- www.premierinnbed.co.uk
4,5
Erinomainen
5 t. arvostelua
Pyytää asiakkailta arvosteluja
Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja
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Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Received mattress the deliver men were…
Received mattress the deliver men were friendly and polite,the mattress is worth every penny and our sleeping has improved dramatically. With both my partner and I having had hip replacement it is so comfortable.
12. elokuuta 2026
Vastaus yritykseltä Premier Inn At Home
We're so pleased to hear that the delivery team was friendly and polite. It's wonderful that your new mattress is providing such comfort and has improved your sleep, especially after your hip replacements.
All the best,
Daniel
Premier Inn At Home
Quick and careful service
The lads who delivered the bed were polite, made no mess and took all the packaging with them along with our old mattress as requested.
7. syyskuuta 2026
Vastaus yritykseltä Premier Inn At Home
We're so pleased to hear that our delivery team was polite and efficient John. Thank you for your wonderful feedback!
Kind regards,
Daniel
Premier Inn At Home
The whole experience was straight…
The whole experience was straight forward, no complications from ordering to delivery.
The pillows are what premier inn state in their adverts - A Good Night's Sleep.
9. elokuuta 2026
Vastaus yritykseltä Premier Inn At Home
We're so happy to hear that your experience, from ordering to delivery, was straightforward and without complications. It's wonderful to know our pillows are helping you achieve a good night's sleep! Thanks Ian.
Best regards,
Daniel,
Premier Inn At Home
The Mattress is fine
The Mattress is fine. delivery was delayed meaning I needed to take 2 days off work making the mattress more expensive
9. elokuuta 2026
Vastaus yritykseltä Premier Inn At Home
We're sorry to hear about the delivery delay and the inconvenience it caused. We understand your frustration and sincerely apologise.
Best regards.
Daniel
Premier Inn At Home
Very easy to order
Very easy to order. Quick delivery. Great quality summer quilt. Will definitely order again.
9. elokuuta 2026
Vastaus yritykseltä Premier Inn At Home
We're so pleased to hear you found ordering easy and that your summer quilt arrived quickly. It's wonderful to know you love the quality!
Kind regards, Sam at Premier Inn At Home
Amazing pillows
At first I thought too firm (should have ordered medium) but then after the first night, I can’t believe how well I slept, really impressed & telling everyone to buy them
20. heinäkuuta 2026
Vastaus yritykseltä Premier Inn At Home
We're so glad to hear that after an initial adjustment, our product provided such a restful sleep! We appreciate you sharing your positive experience.
Kind regards, Sam at Premier Inn At Home
Great delivery Great bed
Easy delivery, loved the mattress collection. Great mattress and bedding.
9. elokuuta 2026
Vastaus yritykseltä Premier Inn At Home
We're so pleased to hear that your delivery was easy and that you love your mattress and bedding! We appreciate your feedback.
Kind regards,
Sam at Premier Inn At Home
Buying the mattress and delivery and…
Buying the mattress and delivery and installation was perfect bug I am not totally happy withe mattress as zIt iz a lot softer than I expe yed it to be it iz reasonably comfortabke and my wifd is happy with it
27. heinäkuuta 2026
Vastaus yritykseltä Premier Inn At Home
We appreciate your feedback regarding your recent mattress purchase. It can take a little time to get used to a new mattress. We value your input.
Kind regards,
Sam at Premier Inn At Home
Great service
Great service. Well informed about delivery time. Careful, friendly, respectful and helpful delivery crew. Lovely bed, mattress and headboard carefully unpacked and installed. Highly recommend.
2. elokuuta 2026
Vastaus yritykseltä Premier Inn At Home
We're so pleased to hear you received great service and were well-informed about your delivery. We appreciate your high recommendation Sylvia.
Kind regards,
Sam at Premier Inn At Home
Brilliant location freindly staff…
Brilliant location freindly staff welcoming always stay at the location so sorry to go home unitl next time thank you
2. elokuuta 2026
Vastaus yritykseltä Premier Inn At Home
Can we please ask you to move your review to our hotel page, that way the correct teams can pick this up.
Kind regards,
Sam at Premier Inn At Home
Company has yet to honor free disposal of old mattress promotion
I bought my mattress under a promotion that they would pay for delivery and disposal of my old mattress. I did not check my invoice carefully enough (others beware) and ended up having to pay for disposal. The company says you had to check a box, but it is my contention that I did and that the website malfunctioned. Their complaints department has not responded and it has been about 5 days.
9. elokuuta 2026
Vastaus yritykseltä Premier Inn At Home
We appreciate you sharing your experience regarding the mattress promotion and the disposal fee. If the disposal option was added at the time of order this would have been noted on your order confirmation email. We will ask our CX team to get back to you directly to advise further.
Kind regards, Sam at Premier Inn At Home
Vastaus yritykseltä Premier Inn At Home
We're absolutely thrilled to hear you're enjoying our pillows so much! Thank you for sharing your wonderful experience with us.
Kind regards,
Sam at Premier Inn At Home
Just love to have the premier inn…
Just love to have the premier inn feeling in my own home
1. elokuuta 2026
Vastaus yritykseltä Premier Inn At Home
We're delighted to hear that you're enjoying the comfort and quality of our products in your own home. It's wonderful to know we can bring that Premier Inn feeling to you!
Kind regards,
Sam at Premier Inn At Home
My go to pillows (soft) since I’m a…
My go to pillows (soft) since I’m a belly/side hybrid sleeper. Sadly need to replace move frequent than I’d like but that’s probably me just becoming and old Frat :)
1. elokuuta 2026
Vastaus yritykseltä Premier Inn At Home
We're glad our pillows provide comfort for your hybrid sleeping style. We appreciate your feedback.
Best regards,
Sam at Premier Inn At Home
A good night's sleep
I ordered the pillows as our stay at your Port Solent hotel was very comfortable. So far at home, they are still comfortable. The delivery service was when it was expected so no issues there.
31. heinäkuuta 2026
Vastaus yritykseltä Premier Inn At Home
We are so pleased to hear that our pillows are bringing the comfort of your Port Solent stay into your home. We appreciate you sharing your positive experience with us Beverley.
Kind regards,
Sam at Premier Inn At Home
One of the best mattresses I've ever ordered
Ordering is click click, pay, done, simple, as with anything that you buy online these days. Delivery was sorted, and it arrived on time on the right day, Delivery team even txt me when they were 30mins away, another plus.
So far the mattress excellent with only 1 minor point, and that is that some of the springs squeak. Hopefully this will go once the mattress has settled in for a few more months, but very pleased overall.
1. elokuuta 2026
Vastaus yritykseltä Premier Inn At Home
We're delighted to hear that your ordering and delivery experience was so smooth and efficient. It's wonderful to know you're pleased with your new mattress overall.
Kind regards,
Sam at Premier Inn At Home
Vastaus yritykseltä Premier Inn At Home
Hi, can we ask you to move your review to our hotel page. That way the correct teams can see this.
Kind regards, Sam at Premier Inn at Home
Great quality.Would recommend
Great quality.. Hotel feel .. bought the summer quilt bundle and i am about to buy the winter quilt.
1. elokuuta 2026
Vastaus yritykseltä Premier Inn At Home
It's wonderful to hear that you're enjoying the great quality of our summer quilt bundle and that it gives you a hotel feel! We're thrilled you're considering our winter quilt too.
Kind regards, Sam at Premier Inn At Home
What great pillows.
What great pillows.
Soft , supportive and hold their shape.
Delivery extremely swift.
Top class all round.
7. elokuuta 2026
Vastaus yritykseltä Premier Inn At Home
We're so pleased to hear you're enjoying your pillows and that they are soft, supportive, and hold their shape. It's great to know.
Kind regards, Sam at Premier Inn At Home
Great communication regarding my order
Great communication regarding my order
Prompt & on time delivery
7. elokuuta 2026
Vastaus yritykseltä Premier Inn At Home
Thanks Hazel,
All the best, Sam at Premier Inn At Home
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