Posthaste Arvostelua 

302
TrustScore 1.5/5 tähteä

1,4

Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää

Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää

Katso, mitä arvostelun kirjoittajat sanovat

Saanut 1/5 tähteä

I ended up taking them to disputes tribunal and winning. These people literally stole my goods. They marked them as delivered then kept them and never tried to contact me. It took months to find them... Näytä lisää

Saanut 1/5 tähteä

Driver continues to throw my parcels over my front fence despite being given delivery instructions AND having a DROP ZONE assigned to my back door. What a useless service. Maybe invest in some liter... Näytä lisää

Yritys on vastannut

Saanut 1/5 tähteä

The absolute WORST courier company I have ever been forced to use. I ordered from under Armour and they use these clowns to deliver goods. Well they failed to deliver the package, didn't leave a ticke... Näytä lisää

Saanut 1/5 tähteä

Absolute garbage. The parcel has been going around my region for the past week (within 10-15km of my address). Then they've decided to send it somewhere else (100+ km away) and ask me to contact them... Näytä lisää

Yritys on vastannut

1,4

Huono

TrustScore 1.5/5 tähteä

302 arvostelua

5 tähteä
4 tähteä
3 tähteä
2 tähteä
1 tähti

Ei viimeaikaisia arvostelupyyntöjä

Tämä yritys ei ole pyytänyt asiakkailtaan arvosteluja viime aikoina, joten arvostelut eivät välttämättä anna kattavaa kokonaiskuvaa

On vastannut 72 %: iin saamistaan huonoista arvosteluista

Vastaa yleensä 48 tunnin sisällä

Kuinka tämä yritys käyttää Trustpilotia

Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.

1,4

Kaikki arvostelut

(302)

73 arvostelua kuluneen 12 kuukauden aikana

Kirjoita arvostelu
Yritykset eivät saa tarjota kannustimia tai maksaa arvostelujen piilottamisesta Trustpilotissa. Arvostelut ovat yksittäisten käyttäjien mielipiteitä, eivät Trustpilotin. Lue lisää

Saanut 1/5 tähteä

The most useless courier company there…

The most useless courier company there is. They really should re name themselves “NO HASTE”
Avondale to Albany picked up on the 9th of February delivered on the 16th of February WTAF!
Worst service ever!

9. helmikuuta 2026
Oma-aloitteinen arvostelu
Posthaste-logo

Vastaus yritykseltä Posthaste

Hi there,

We’re sorry to hear about your experience and understand how frustrating a delay like this would be. This is not the service standard we aim to deliver.

Please get in touch with us at marketing@posthaste.co.nz with any tracking details so we can investigate and work toward a resolution.

Kind regards,
The Post Haste Group Team

Saanut 1/5 tähteä

Basically scammers

Basically scammers. Would do half a star if I could. Can’t even understand the handwriting on the form they left, looks like another language

28. tammikuuta 2026
Oma-aloitteinen arvostelu
Posthaste-logo

Vastaus yritykseltä Posthaste

Hi Ciaran,

Sorry to hear about your experience — we apologise for the confusion caused by the card left for you.

We’d recommend giving your local Post Haste branch a call so the team can clarify the details and help get this sorted as quickly as possible.

Kind regards,
The Post Haste Group Team

Saanut 2/5 tähteä

Delay and communication issues

Parcel was expected 26th. Tracking showed 'authorised delivery RD1' . When I rang to find out what this meant I was politely told it would be delivered by local teams. I was not made aware it would be the following day and delivered by NZ Post. Packaging was broken and 900 nzd article dirty. More care, better communication and clarity on rural deliveries please

27. tammikuuta 2026
Oma-aloitteinen arvostelu
Posthaste-logo

Vastaus yritykseltä Posthaste

Hi Julie,

We apologise for the confusion and for not explaining this more clearly when you got in touch. Rural deliveries involve handover to a local delivery partner, but we should have better explained the timing and what to expect.

For damage claims, the next step is to contact the sender directly, as they’re best placed to lodge this with us and arrange a resolution for you.

Kind regards,
The Post Haste Group Team

Saanut 1/5 tähteä

Don't waste your time with instructions, expect the lowest quality of work.

Actually, zero stars.
Parcel had note on it to be put on the BACK balcony... Even had directions stating that the back balcony was at the rear of the house. Got home to fine it's just plonked on the front porch. Both gates were left open so driver didn't even need to open a gate, but still too lazy to put the parcel where they were asked to. If my parcels get stolen in the future and you were responsible for delivering them, you will be charged with theft.
Zero stars.

21. tammikuuta 2026
Oma-aloitteinen arvostelu
Posthaste-logo

Vastaus yritykseltä Posthaste

Hi Barbara,

We’re sorry to hear this and understand why you’re frustrated. Clear delivery instructions were provided and should have been followed, and we apologise that this didn’t happen in your case. This is not the standard we expect from our drivers.

Kind regards,
The Post Haste Group Team

Saanut 1/5 tähteä

Can't call their 0800 number from a mobile phone.

It's incomprehensible how a company that delivers a service, prohibits customers from contacting their 0800 number, using a mobile phone. What century are these people in? 99.9% of the population operates using a mobile phone, and while being on the go. What a complete waste of time.

12. tammikuuta 2026
Oma-aloitteinen arvostelu
Posthaste-logo

Vastaus yritykseltä Posthaste

Hi Colleen,

Please refer to the branch contacts page on our website - this has the most up-to-date phone numbers for each branch.

Kind regards,
The Post Haste Group Team

Saanut 1/5 tähteä

Overnight Delivery - Overweek Delivery!

My overnight delivery became an over week delivery. I was fobbed off with promises and statements far from the truth. I have asked the company who sent my order to NEVER use Post Haste Napier for my future orders. I can’t speak for other franchise holders, but Napier need to get reliable, honest staff and up their game

12. tammikuuta 2026
Oma-aloitteinen arvostelu
Posthaste-logo

Vastaus yritykseltä Posthaste

Hi Cecilie,

Thank you for taking the time to share your experience. We’re very sorry that your overnight delivery was delayed and that the communication you received did not meet expectations — this is understandably frustrating and not the level of service we aim to provide.

Kind regards,
The Post Haste Group Team

Saanut 1/5 tähteä

Horrible

This company needs to get their act together don’t know how they’re still in business with all the bad reviews. My parcel was supposedly picked up a week ago since then the tracking has not had a single update apart from the first one saying it has been picked up. I emailed yesterday and and they said it would be delivered yesterday or it will definitely be Friday, guess what it didn’t come either days and still no update on the tracking page.

9. tammikuuta 2026
Oma-aloitteinen arvostelu
Posthaste-logo

Vastaus yritykseltä Posthaste

Hi EJ,

Thank you for letting us know. We’re very sorry for the frustration this has caused — this is not the experience we want for our customers.

To help us investigate and resolve this as quickly as possible, please get in touch with us at marketing@posthaste.co.nz with your tracking number and delivery details. We’ll follow up directly and make sure we get clarity on what’s happening with your parcel.

Kind regards,
The Post Haste Group Team

Saanut 1/5 tähteä

Post Haste Courier forced mailbox open

So the post haste courier forced my letterbox open, there was a padlock to secure the mailbox couldn't be opened but he forced it open as to lazy to walk to door. Rang post haste and was told you can't assume the courier did that. Pretty obvious he did that. Have photo.

7. tammikuuta 2026
Oma-aloitteinen arvostelu
Posthaste-logo

Vastaus yritykseltä Posthaste

Hi Donna,

We’re very sorry to hear about this experience.

We take concerns like this seriously and would like to investigate further. If you’re able to, please send the photo you mentioned along with the delivery address and tracking number to marketing@posthaste.co.nz
so we can escalate this with the local depot and driver.

Kind regards,
The Post Haste Group Team

Saanut 1/5 tähteä

don't seem to understand what the word…

don't seem to understand what the word "haste" means. I don't think I've ever had anything delivered hastily by them, let alone on time.
Not as bad as Toll to be fair, but should rebranded Post Lackadaisical so as not to give customers expectations they can't meet.

5. tammikuuta 2026
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

Fast shipping

I'll be honest, their shipping is faster for me in POSTHASTE rather than NZPOST itself, I'm surprised from all the bad reviews... I've had multiple packages that used the POSTHASTE courier and before I didn't know about it until my packages began to use this courier and all my packages are international.

22. joulukuuta 2025
Oma-aloitteinen arvostelu
Saanut 1/5 tähteä

I thought Aramex was bad

I thought Aramex was bad, but Post Haste is just on another level. I have being waiting for delivery from Nelson since 18th of November. I lodged an enquiry at at the end of November. Initially they said that they did not have it on their system, although the tracking number was registered. Then they said that they found it and wrote me: "I am currently following up with our fleet team to see if we can get this delivered to you as soon as possible." It was on 2nd of December. My parcel still has not been delivered. Meanwhile, an overseas company used Posthaste for their delivery in NZ, my second parcel has been sitting with them since 7th of December and I cannot even get a response to my enquiry. If I could give 0 stars, I would. I do not recommend anyone to use Posthaste services.

17. joulukuuta 2025
Oma-aloitteinen arvostelu
Posthaste-logo

Vastaus yritykseltä Posthaste

Hi Galina,

We’re very sorry to hear about the delays and frustration you’ve experienced — this is not the level of service we aim to provide.

Please could you email your tracking numbers and any relevant details to marketing@posthaste.co.nz
so we can investigate both parcels and follow up directly with the team to get this resolved as quickly as possible.

Kind regards,
The Post Haste Group Team

Saanut 1/5 tähteä

The Delivery Driver dumped the box in…

The Delivery Driver dumped the box in our Busy Orthopaedic Clinic. I asked him nicely if he could wheel it (on the trolley) as it was VERY Heavy (12 bottles of Gin), to the office 3 meters away and he said it was not his job......I had to pick it up and have pulled a muscle in my back. Merry Christmas Poste Haste :(

15. joulukuuta 2025
Oma-aloitteinen arvostelu
Posthaste-logo

Vastaus yritykseltä Posthaste

Hi there,

We’re very sorry to hear about this experience — that interaction and outcome are not acceptable. Our drivers should always act professionally and be mindful when delivering heavy items.

We sincerely apologise for the inconvenience and distress caused.

Kind regards,
The Post Haste Group Team

Saanut 1/5 tähteä

There is not a rating low enough to…


There is not a rating low enough to describe my appalling experience with Post Haste
Under no circumstances should a sender or receiver of parcels use them
They refuse to make an important medical equipment delivery to my apartment building
It has taken 8days of phoning them to get a straight answer
The parcel remains at their depot and they will not deliver it to the front door of my building despite my clear instruction to do so and equally clear willingness to take responsibility for collecting it from that place
Every other courier company can follow that instruction
Insult top injury is that the contact centre staff failed to inform me on three previous occasions of their "policy" of restrictive delivery instructions
Lots of empty apologies and we will escalate the compl
aint
Not a chance so this is best conduit of feedback which I hope will spare others the absolutely unsatisfactory experience of dealing with this company

9. joulukuuta 2025
Oma-aloitteinen arvostelu
Posthaste-logo

Vastaus yritykseltä Posthaste

Hi Anne,

Thank you for getting in touch— we’re sorry for how stressful this experience has been, especially when the delivery involved important medical equipment.

You had requested that the parcel be left outside your apartment building, and we completely understand why that location would be convenient for you. In this case, however, our team didn’t feel it was safe to leave the item unattended, which is why the delivery couldn’t be completed as instructed.

While we do have policies around restricted delivery locations for security and parcel safety, the lack of clear communication from our side is not acceptable, and we’re sorry for the frustration this caused.

Kind regards,
The Post Haste Group Team

Saanut 1/5 tähteä

Non-existent service

Dreadful service from PostHaste. I got a notification on 1st December saying the delivery was on its way, then nothing arrived. After numerous calls and emails to them, all they can say is the parcel is in a bin waiting to be picked up by the courier but they can't tell me when it will be delivered or if it will be delivered at all. I suspect they delivered it to the wrong address and are now lying about it being in a bin. I have had to contact the supplier to tell them to cancel the order as I am not paying for a product that is likely not going to be delivered. Do better PosteHaste! Supplier paid for delivery to take 1-2 days. You are making them look bad by your lack of customer service. I will encourage the supplier to move to another courier

1. joulukuuta 2025
Oma-aloitteinen arvostelu
Posthaste-logo

Vastaus yritykseltä Posthaste

Hi Angela,

Thanks for taking the time to share this, and we’re really sorry for the frustration this situation has caused — especially when you were expecting a 1–2 day delivery.

While we would never deliver a parcel incorrectly and then claim otherwise, we completely understand why it feels that way given the lack of clear updates. We’re currently experiencing a significant increase in freight volumes heading into Christmas, which can unfortunately cause delays at some depots. That said, you absolutely should have received better communication and certainty, and we apologise for the stress this has created.

Kind regards,
The Post Haste Group Team

Trustpilot-kokemus

Kuka tahansa voi kirjoittaa Trustpilot-arvostelun. Arvostelun kirjoittajalla on oikeus muokata tai poistaa niitä milloin tahansa, ja ne näkyvät niin kauan kuin tili on aktiivinen.

Käytämme omistautuneita ihmisiä ja älykästä teknologiaa alustamme turvaamiseen. Lue lisää siitä, miten torjumme väärennettyjä arvosteluja.

Tutustu Trustpilotin arviointiprosessiin.

Tästä 8 vinkkiä loistavien arvostelujen kirjoittamiseen.

Varmennus auttaa takaamaan, että Trustpilotissa lukemasi arvostelut ovat todellisten henkilöiden kirjoittamia.

Kannustimien tarjoaminen arvosteluille tai arvostelujen pyytäminen valikoivasti voi vääristää TrustScore-tulosta, mikä on sääntöjemme vastaista.

Tutustu tarkemmin