Panache Cruises Arvostelua 2 821

Excellent !
Lisa took time to talk us through the process, answered all our questions and was very patient when we changed our minds several times.
Very impressive service !

Prompt reply for my initial enquiry, and information that I requested was provided.
Great price with added “Founders” benefits. Lisa was helpful, not “pushy” and was genuinely interested in finding us the holiday we were looking for. A pleasure to deal with!

I called for more information on a cruise I'd seen advertised. Joanne was really helpful and knowledgeable and went out of her way to help secure the best possible deal.

Jill was friendly, very knowledgable and did exactly what she said she would do and came back to me first thing the next day after my enquiry - as promised.
Great last minute deal for a 14 day Regent cruise.
I booked the cruise immediatley after a slick and professional service.

Helen from Panache was excellent. Very friendly and efficient. She sorted out a trip to Egypt including a cruise down the Nile and was able to accommodate our dates and extra requirements without any problems. Really looking forward to the trip and confident we are in good hands.

Joe and his Panache Cruises colleagues worked seamlessly to ensure our recent Azamara Cruise out of Panama City was a success. They left no stone unturned in the lead up to our holiday. Happy to continue using their services.

Nicole was our Cruise Consultant. We found her very patient and empathetic to our specific requests. Very much a pleasure to deal with. Thank you Nicole!

We never have to worry when we book our cruises with Catherine Divan. She’s meticulous in everything she does and if we ever have a query, Catherine responds immediately. She’s a pleasure to deal with and I’d highly recommend her if you’re looking for an excellent cruise agent.

Nicola was very helpful in finding us the holiday we were looking for.
Nothing was too much trouble.
She is very knowledgeable and professional.

Second cruise booked via panache, always had a super booking experience working with Amanda, helping us with information for visa requirements, and this time with Jill, getting us a great deal on a European river cruise. Thanks very much

We cannot thank Karen enough for what she has done for us.
She always goes that extra mile to satisfy our needs for our perfect cruise.
We have alway used Karen in the past and will continue to do so in the future.
We were so pleased to discover that Karen is working for Panache Cruises after being told she had left her previous post.
Karen is really friendly, listens well to what we want when planning our cruises and extremely professional
We would highly recommend her to help organise your perfect cruise

I’ve used Panache to book my last 3 cruises, each time with Karen. On every occasion she has been outstanding. Really personal service to organise what I need. Genuinely interested in understanding my needs and experience, not only before I book but throughout the whole process and after I’ve returned. Really friendly and efficient and nothing is too much trouble. Wouldn’t hesitate to recommend.

We often use Panache to book luxury cruises and this time we booked a very special trip for 2027. Kathryn was fantastic and worked on her day off to ensure we got the trip and cabin we needed. I have recommended Panache to many cruisers we have met.

Panache are a great cruise travel agent and extremely knowledgeable and go to a lot of trouble to get your cruise and needs sorted. If I had one small criticism it would be that they don't seem to be very proactive once a booking has been taken. It seems I always have to contact them if something is required. We are experienced and well organised travellers so don't need a lot of cossetting but the occasional call nearer to the time of a cruise or occasionally in the intervening period between booking and departure, just to check all is well and nothing more is needed would be nice.

This was our 1st time looking to book a cruise, and Louise Barlow was my personal Cruise connoisseur. From the moment we were first in contact, Louise was great, in fact she was exceptional. From tailoring everything we asked for , From flights to hotels to cabins to packages she was on it. I contacted several travel agents and cruise companies and Louise was the main reason I went with Panache Cruises. Yes the price was fab too, but she sealed the deal. Her knowledge and her service skills were top notch, and she really went out her way to help us get a great stay in Barbados followed with a Caribbean cruise. Nothing was too much for her. And to top it all she will be our point of contact through this whole journey. Louise, It was a pleasure having spoken to you and you went way beyond any customer service interaction I have ever had, right from the get go. I will definitely be recommending you and Panache Cruises to anyone who asks about Cruises. And I would definitely book with you again. I cant thank you enough fir your help and advice in helping us find our 1st cruise( hopefully not be our last) . Your a credit to the company.

My Connoixxeur Jen was very helpful and friendly.and has been attentive in heiping me with the queries i had with mr booking.

We have always used another cruise company but seeing a special deal, we decided to look at Panache. We were not disappointed. Out adviser, Dean, couldn't have been more helpful making suggestions for cabins and hotels that he felt would give us a better experience. He responded immediately to any e mails sent with additional quotes. We were surprised at the deal we managed to obtain with his help.

I found Joe very helpful, patient, personable and knowledgeable re: my cruise booking of New Zealand and part of Australia.

Robert Ledsham was superb in exploring what we were looking for on our first River Cruise and then provided us with a number of options and even went the extra mile in researching these again to find the flight times that suited us. His knowledge of the destinations and cruise types was excellent. He made the whole booking process so simple. We will definitely be using him again to plan and book our future cruises. Thank you so much to Robert and Panache Cruises.

Great service, prompt responses and Helen was so friendly and excellent in pre-empting our needs .
All made for an easy way to book a holiday.
Thanks