Panache Cruises Arvostelua 

Easy to communicate. Found good price for us. Made us feel looked after. No pressure applied.

Timely, friendly, helpful, efficient’

Helpful and friendly.

Fabulous service
Thank you x
Booking service was spot on

I specifically asked for Wendy Mulholland as she managed our previous booking and nothing was too much trouble and so it proved today, She quickly answered all our questions and quickly booked us a new holiday meeting all our needs at price which reflected our previous holiday. We contacted Wendy during the run up to our last holiday a number of times and she always solved any queries we encountered so we feel confident we will have a helping hand this time.
The link between Panache and Uniworld cruises provided an experience hard to beat but previous fellow travellers recommended our next destination as being excellent.

Top level personal service led by Nicole, they take time to understand your requirements, and they understand the market sector

I really liked the personal touch. The cruise connoisseur I spoke to(Louise) was extremely knowledgeable and easy to deal with, and I felt I could trust her advice implicitly. The booking process was very easy too.

Adam, was absolutely great, had lots of patience with me, I was swaping and changing all the time and he was so lovely about it, finally got a cruise meeting all my expectations, can't wait now to go
Thanks so much Adam

Rita did a great job and was easy to deal with.

Excellent service and prompt polite responses to my queries. Thank you.

Rita made the whole process so easy, she is a pleasure to deal with and provided a quote out of business hours, was excellent and have never received customer service to that degree. Would highly recommend their services and Rita's professional service.

Very friendly n helpful staff. Booking was easy n smooth. You offer extra services than other companies. Love the last minute prices. Thank you.

Thank you Georgia for all your help when booking our first cruise. You were extremely professional and very patient in answering all our questions you are very knowledgeable. It was so lovely to have a pleasant person to speak to on the other end of the phone.
Jane

Wendy as always just goes the extra mile to find you what you need in a river cruise ,shes prompt with answering any questions or concerns and gives exceptional customer service, we will always use Panache and inparticular Wendy for our future cruises

Attentiveness, enthusiasm, responsiveness, competitiveness and competence. All traits shown by my Panache representative. The reasons Panache is now my travel guide!

I have found Felicia very efficient and helpful in planning our upcoming cruise. Nothing has been a problem, and she has come back to us very quickly with any of our queries.

Wendy Mulholland is a great asset to Panache. She has helped us several times to book holidays and has gone above and beyond when we were let down by a cruise company earlier this year. She has the patience of a saint and is happy to answers as many questions as you can come up with. Overall Panache is a really good company to deal with

Instant help - no trouble to adjust when I changed dates before fully booked - quick to find a different and very good deal. Wendy really helpful and friendly

First class service from Georgia Redmond at Panache. So efficient and helpful and nothing was too much trouble. We will definitely book again 10/10, 5⭐️

Panache were very good and helpful .
We were late booking but all went smoothly Thamk you to Joanne and her colleagues .
We are very happy with our room and situation on the ship .
Not having Brittannia Club wasn’t available . Perhaps the evening dining was better there as the restaurant was smaller .
We had allocated table for the whole journey and the same waiters too .
Dining was at 530 or 815 - one too early (which we decided to have as my husband was unwell ) the other too late for us .
Crew were brilliant so was the ship .
Had to the medical team who were superb .Great facilities throughout the ship .
Very good choices at buffet throughout the day I was disappointed to see Pizza many times at lunch and dinner.
The only issue we did comment on was that although the dinner menu looked promising the reality was it was repetitive and very often almost cold .