I have been a user for several months. I am unfortunately only learning the trade at a slow pace. Doing this alongside Octa has been a great experience so far. Real account and the practice account. G... Näytä lisää
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Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
User Friendly, Beginner Friendly, Service Fast & Best, i used last 4years through different accounts, not any problem till now. Im fully satisfied and happy with this broker, even i recommend to my fr... Näytä lisää
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Title: Great Trading Experience I have had a very good experience with Octa Broker. The platform is easy to use, deposits and withdrawals are smooth, and the customer support team is helpful and re... Näytä lisää
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I have recently made a withdrawal request and it has been declined due to an internal account verification. I have submitted all the required documents and i have not received any response. The emails... Näytä lisää
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Yrityksen tiedot
Tietoja yrityksestä Octa Broker
Yrityksen kirjoittama
Octa is a global brokerage brand that prioritises transparent trading, fast withdrawals, and reliable access to services.
Key facts about Octa:
Offering easy-to-use analytical tools and guidance for traders of all experience levels, Octa provides high-quality trading services and transparent, advantageous trading conditions:
Key facts about Octa:
- 15 years on the market
- 28 mln+ traders' accounts
- 3 trading platforms: OctaTrader, MT4, and MT5
- 280+ trading instruments
- 90+ industry awards.
Offering easy-to-use analytical tools and guidance for traders of all experience levels, Octa provides high-quality trading services and transparent, advantageous trading conditions:
- low spreads
- quick deposits and withdrawals
- 0% commission
- no swaps
- 50% deposit bonus.
Yhteystiedot
Yhdistynyt kuningaskunta
- www.octabroker.com
3,7
Keskitasoinen
10 t. arvostelua
Pyytää asiakkailta arvosteluja
Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja
Trustpilotissa on kyse ihmisistä. Tämä yritys voi käyttää lisäksi tekoälyavusteista työkaluamme, joka auttaa vastausten laatimisessa.
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Muut katsoivat myös näitä
Ok very good
3. heinäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Octa Broker
Hello!
Thank you for taking the time to rate our app and for your high score.
Kind regards,
Octa Rep.
I want to file a complaint regarding a…
I want to file a complaint regarding a very serious issue I faced with Octa. I deposited LTC to the wallet address provided in my Octa account, but the funds never arrived in my Octa wallet. After noticing the issue, I contacted customer support for help, but instead of properly resolving the matter, they only gave vague replies like “we will check the issue” and asked me to send an email.
What is even more concerning is that when I checked the LTC deposit address again in my Octa account, the address had suddenly changed. This is extremely suspicious and unacceptable because I deposited LTC to the address shown by the app at that time, and now the address is different while my funds are missing. This has caused me financial loss, stress, and a complete loss of trust in the platform.
I request an immediate investigation into this matter, proper tracking of my LTC deposit, and a full resolution as soon as possible. Users should not have to suffer because of wallet/address issues and poor customer support. My experience with this app has been very bad, and I would strongly warn others to be careful before using it.
2. heinäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Octa Broker
Hello!
We understand your concern and thank you for providing feedback.
Please note that a change of a wallet address is a part of the internal process. Every new deposit shall be initiated from the deposit page to ensure the usage of the relevant details. The process is in place solely to support the availability of payment options, and we're sorry it raised suspicion.
We would be happy to assist you with this matter if you could kindly provide your trading account number. Alternatively, Customer Support team will let you know once the case is resolved.
Kind regards,
Octa Rep.
From india.I am using octa from last 4…
From india.I am using octa from last 4 years. Profit made a claim for withdraw I got the money in my bank account within an hour. Now the money has not come even after requesting it twice. It calls into question your trust in yourself. Trust yourself once again withdrawal RequestI have kept I need help this is my college fee please fix my problem as soon as possibly
29. kesäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Octa Broker
Hello!
We're sorry to hear about your experience and understand your concern.
After reviewing your case, we can see that your withdrawal is currently pending because your account requires additional verification as part of our routine checks.
Our team emailed you on June 2, 2026, requesting your bank statements in PDF format covering the period from June 1, 2026, to the present. Once we receive the requested documents, we'll continue the verification and process your withdrawal as quickly as possible.
We appreciate your cooperation and look forward to resolving this matter for you.
Kind regards,
Octa Rep.
Vastaus yritykseltä Octa Broker
Hello!
We're sorry to hear that your issue has not yet been resolved, and we understand how frustrating this must be.
After escalating your issue, we can now confirm that it has been resolved and that payment has been credited to your account. Please check it from your side.
Kind regards,
Octa Rep.
Octafx is definitely a scammer
Octafx is definitely a scammer. I had opened an new account and deposited some amount as per their guidance. They had given a QR and I paid on 21/06. Still today my amount not credited to my account and their customer service is just worthless. They had taken all the details including my bank statement but nothing done. People should avoid this scammer OCTAFX so that they can't cheat people anymore.
21. kesäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Octa Broker
Hello!
We're sorry to hear about your experience and understand your frustration.
After reviewing your case, we can see that our team requested additional documents via email eight days ago to continue the checking of your transaction.
Once we receive the requested information, we'll be able to proceed with the review and work towards resolving the matter as quickly as possible.
We appreciate your cooperation and look forward to assisting you further.
Kind regards,
Octa Rep.
OctaFX confirmed they recovered funds…
OctaFX confirmed they recovered funds mistakenly sent by the user, yet the deposit has remained pending for over two days without a refund processing update. Despite submitting requested information immediately, I am facing lack of communication and delayed resolution following the recovery confirmation.
26. kesäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Octa Broker
Hello!
Thank you for taking the time to share your feedback.
We're sorry for the delay and understand how frustrating this experience has been.
We can confirm that the refund has now been processed. Our team has also sent you an email with the transaction hash so you can track the transfer. If you have any further questions or require additional assistance, please feel free to reply to the email, and we'll be happy to help.
Kind regards,
Octa Rep.
Today is 7th day of deposit my payment…
Today is 7th day of deposit my payment , but still not reflect in my trading account , good job , everything only forward to time and no more solution for me.
MY TRADING ACCOUNT - #122886357 USD
1. heinäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Octa Broker
Hello!
Thank you for taking the time to share your feedback and for your high rating. We’re sorry to hear that your deposit took longer than expected to be credited, and we understand how frustrating this experience must have been.
We strive to process all deposits as quickly as possible, but in some cases additional processing time may be required. Kindly share your trading account number for us to investigate this futher for you.
If you have any questions or require any further assistance, please don’t hesitate to contact us at support@octaassist.com.
Kind regards,
Octa Rep.
Compliqué un peu de parler a un agent…
Compliqué un peu de parler a un agent humain mais un coup qu'on réussit ils nous aide vraiment
30. kesäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Octa Broker
Hello!
Thank you for your 4-star rating and for sharing your feedback. We're sorry to hear that it was difficult to reach a real agent through the bot, but we're glad our support team was able to help you in the end.
We're continuously working to improve our virtual assistant so it can better guide users to the right help faster. We appreciate your patience and your kind words about our agent's support.
Kind regards,
Octa Rep.
Good response quick transfer massage…
Good response quick transfer massage like it agents mam!!!!!¡🙂
29. kesäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Octa Broker
Hello!
Thank you for your feedback and support.
We're delighted to hear that you're enjoying our app and truly appreciate your kind words.
Kind regards,
Octa Rep.
good customer support service by octa…
good customer support service by octa team
24. kesäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Octa Broker
Hello!
Thank you very much for taking the time to rate our app and for your kind words about our support team.
We truly appreciate your feedback as it helps us continue to improve. If you have any suggestions or specific areas where you think we could do better in order to earn a 5-star rating from you, please feel free to share them with us by sending an email at support@octaassist.com.
We are always eager to listen to our users and make the necessary improvements to provide the best possible experience.
Kind regards,
Octa Rep.
Your support service is very poor
Your support service is very poor. Your instant deposit has become very scary
27. kesäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Octa Broker
Hello,
Thank you for taking the time to share your feedback.
We're sorry to hear about your experience with our support service and the delay with your deposit.
We can confirm that your case has been acknowledged and escalated to the relevant team for review. Our specialists are working to resolve it as quickly as possible, and we appreciate your patience while the review is ongoing.
Kind regards,
Octa Rep.
I have deposited 3000 using UPI method
I have deposited 3000 using UPI method, but I didn't get the funds in my broker account. I reached out to the support team but the didn't help. This was the 2nd time. Worst experience with octa.
8. kesäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Octa Broker
Hello!
We're sorry to hear about your experience and understand how frustrating this situation must be.
We'd like to investigate your case further. Could you please reply with your trading account number or contact our Support Team at support@octaassist.com with this information? We'll review the matter thoroughly and do our best to resolve it as quickly as possible.
Kind regards,
Octa Rep.
These guys refuse to pay me my…
These guys refuse to pay me my money/withdrawals. At first they asked me to send documentation to prove that the bank account to which I requested my withdrawal to go was mine, I sent it. Then they requested I provide a bank letter stating why the card that was initially used to make the initial deposit, could not be used for withdrawal, which I submitted - they took 3 days to even respond/resolve after I submitted my documentation. Now they are asking me to make a deposit, using a different card, so I can make a withdrawal. Meaning they want to SCAM me again. Their communication is poor. They don't resolve issues. Good luck trying to get your money out of these people.
26. kesäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Octa Broker
Hello!
We're sorry for the confusion and appreciate your patience throughout this process.
Our team has escalated your case once again, and we've just sent you an email with an update. Please check your inbox at your earliest convenience.
We sincerely apologize for the length of this investigation and hope the proposed resolution meets your expectations.
Kind regards,
Octa Rep.
Vastaus yritykseltä Octa Broker
Hello!
Thank you for your feedback and support.
We are pleased to hear that you are enjoying our app and sincerely appreciate your kind words.
Kind regards,
Octa Rep.
Vastaus yritykseltä Octa Broker
Hello!
Thank you for rating our app.
Kindly let us know what updates or new features you would like to see on our app to give us a 5-star rating. You're more than welcome to write to us at support@octaassist.com and share your ideas.
Kind regards,
Octa Rep.
Excelente suporte
Sempre consigo resolver qualquer coisa pelo suporte, são sempre pessoas solicitas e educadas e comprometidas em resolver meu problema.
25. kesäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Octa Broker
Hi!
Thank you for your feedback and support.
We're delighted to hear that you're enjoying our app. We truly appreciate your kind words!
Kind regards,
Octa Rep.
Hlo my payment not coming i pay iam…
Hlo my payment not coming i pay iam forget my utr
25. kesäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Octa Broker
Hello!
We're sorry that the process is taking longer than expected. In some cases, if a payment is not processed shortly after submission, the review may take up to 24 hours.
We can confirm that our Support Team has received your request and is currently reviewing it. We appreciate your patience and understanding while the process is being completed.
Kind regards,
Octa Rep.
I have been using OctaFX for a while…
I have been using OctaFX for a while now, and I must say their customer support team truly stands out. I recently reached out regarding a withdrawal transaction from 2023 — something I honestly wasn't sure they'd even have records of — and I was genuinely impressed by how promptly they responded.
Not only did they reply in a timely manner, but the answer I received was specific, clear, and exactly what I was looking for. No vague responses, no back-and-forth — just a precise resolution to my query. It's evident that OctaFX maintains thorough and well-organized records, which speaks volumes about their professionalism and commitment to their users.
Hats off to the team for the effort they put into maintaining such detailed transaction history and for treating each customer concern with the seriousness it deserves. This kind of support builds long-term trust, and I truly appreciate it. Looking forward to continuing my journey with OctaFX.
25. kesäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Octa Broker
Hello!
Thank you so much for your kind words.
We truly appreciate your support and will continue working hard to maintain and improve this level of service for you in the future.
very good service
1. syyskuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Octa Broker
Hello!
Thank you for choosing Octa. We’re glad to hear you’re enjoying your experience with us. Always happy to help if needed!
Kind regards,
Octa Rep.
Compared to other Forex Platform.
Compared to other Forex Platform.. You are incredible in every department.. Whether it's App Or Payment issues or Customer support, I would love to remain with you as an Active trader and recommend others to Join your's Amazing Platform... 5stars
22. kesäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Octa Broker
Hello!
We appreciate you choosing Octa and sharing your experience. If you ever need support, our team is here for you.
Kind regards,
Octa Rep.
Trustpilot-kokemus
Kuka tahansa voi kirjoittaa Trustpilot-arvostelun. Arvostelun kirjoittajalla on oikeus muokata tai poistaa niitä milloin tahansa, ja ne näkyvät niin kauan kuin tili on aktiivinen.
Käytämme omistautuneita ihmisiä ja älykästä teknologiaa alustamme turvaamiseen. Lue lisää siitä, miten torjumme väärennettyjä arvosteluja.
Tutustu Trustpilotin arviointiprosessiin.
Varmennus auttaa takaamaan, että Trustpilotissa lukemasi arvostelut ovat todellisten henkilöiden kirjoittamia.
Kannustimien tarjoaminen arvosteluille tai arvostelujen pyytäminen valikoivasti voi vääristää TrustScore-tulosta, mikä on sääntöjemme vastaista.